PS crashes on "save as" for large PSD from AD2 drive

Question

Hi,
in our test-setup we have AD2.1 connected to an Alfresco Community Edition 3.4d. Using the CS5 PS, the following steps are required to reproduce our problem:
open a large PSD file (1,2 GB in our case) from AD2 drive
open the File/"Save as" dialogue enter a new filename and press save.
Now, PS hangs indefinitely before opening the version dialogue and an interesting "cursor" shows up in the middle of the screen (see below; the grey spot in the middle of the screen).
For smaller PSD files, the 'save as' works as designed, the version dialogue opens and the file is saved and checked in.
Has anybody experienced similiar problems ?
Is there a way to come around this issue ?
Thanks ahead,
Martin.

Answer 1

Hi dimgy,
According to the steps described in posts, we can’t reproduce with AD 2.1, PS CS5 and Alfresco 3.4a on Mac 10.6.
The size of PSD test file is 2.09 GB in our test. We can check in /save as and promote successfully with the test file.
In the posts, there is no ‘check in ‘ confirm dialog to show after click ‘save’.
Because AD will NOT upload the file before click ‘check in ‘ confirm dialog.
So we suggest you to try to save as the file to local and check if the problem also exists.
Hopefully it can help you!
Thanks,
Jianfeng