PS CS3 goes freez when open saved file
Something went wrong since the day that PS auto updater pop-up. It asked me to update and install something about patch? I don't know what is was then I click "no" or "remind me later". After that everything stopped working. After I restart, everything works fine but PS.
I can open new file and save it. But when I try to open the "saved" one, the "open file" window came and gone so fast. Then the PS 's not responding. I have to close it through task manager.
I removed it and re-install it, still can't solve the problem.
Any help would be appreciated. Thanks
System Restore is a feature of Windows--not Photoshop. It restores your
computer to a point in time (normally there are many points that are stored
and you can find one that is before this happened--look at the dates). If
you can't find a restore point from before this happened, then this is of no
use.
Greg Collins
Microsoft MVP
Visit Braintrove at http://www.braintrove.com
Similar Messages
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Motion crashes when opening saved file
Does anyone know why Motion would crash after opening a file I just saved? I need to open this project for work, and I need to open it as soon as possible to finish working on it.
Thanks,
Zach
The crash report said the following:
Date/Time: 2007-06-21 00:00:37.750 -0400
OS Version: 10.4.9 (Build 8P135)
Report Version: 4
Command: Motion
Path: /Applications/Motion.app/Contents/MacOS/Motion
Parent: WindowServer [66]
Version: 3.0 (3.0)
Build Version: 2
Project Name: Motion
Source Version: 2001400
PID: 521
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0x727300c4
Thread 0 Crashed:
0 com.apple.motion.TextFramework 0x05ac4868 TXTextLayout::getLayoutData(OZRenderState const&) + 1032
1 com.apple.motion.TextFramework 0x05ac4858 TXTextLayout::getLayoutData(OZRenderState const&) + 1016
2 com.apple.motion.TextFramework 0x05acc74c TXTextLayout::doLayout(OZRenderState const&, PCHash128*) + 892
3 com.apple.motion.TextFramework 0x05acdb34 TXTextLayout::getOriginalBounds(PCRect<double>*, OZRenderState const&) + 148
4 Ozone 0x0106f1e8 OZElement::getImageBoundsWithEffectsAndCrop(PCRect<double>*, OZRenderState const&) + 136
5 Ozone 0x0106f69c OZElement::getBounds(PCRect<double>*, OZRenderState const&) + 60
6 Ozone 0x0106c1e4 OZElement::getTransformedBounds(PCRect<double>*, OZRenderState const&) + 116
7 Ozone 0x010c19b8 OZGroup::getOriginalBounds(PCRect<double>*, OZRenderState const&) + 840
8 Ozone 0x010c5ba0 OZGroup::getImageBoundsWithEffectsAndCrop(PCRect<double>*, OZRenderState const&) + 240
9 Ozone 0x0106f69c OZElement::getBounds(PCRect<double>*, OZRenderState const&) + 60
10 Ozone 0x013486a4 -[OZListNodeRenderer imageFor:frame:] + 324
11 Ozone 0x013474b8 -[OZListNodeWrapper nodeImage] + 168
12 com.apple.AppKit 0x9382ddd0 -[NSTableView _drawContentsAtRow:column:clipRect:] + 252
13 com.apple.AppKit 0x938d34b4 -[NSOutlineView _drawContentsAtRow:column:clipRect:] + 136
14 com.apple.prokit 0x96766e24 -[NSProOutlineView _drawContentsAtRow:column:clipRect:] + 300
15 com.apple.AppKit 0x9382d854 -[NSTableView drawRow:clipRect:] + 220
16 com.apple.AppKit 0x938d3418 -[NSOutlineView drawRow:clipRect:] + 184
17 Ozone 0x01151e68 -[OZLayerListOutlineView drawRow:clipRect:] + 824
18 com.apple.AppKit 0x9382d610 -[NSTableView drawRowIndexes:clipRect:] + 108
19 com.apple.prokit 0x96767f24 +[NSProOutlineView drawView:rect:] + 1768
20 com.apple.prokit 0x9676a31c -[NSProOutlineView drawRect:] + 88
21 Ozone 0x012116dc -[VHOutlineView drawRect:] + 188
22 com.apple.AppKit 0x937c1858 -[NSView _drawRect:clip:] + 2128
23 com.apple.AppKit 0x937c0e18 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 404
24 com.apple.AppKit 0x937c3b60 _recursiveDisplayInRect2 + 84
25 com.apple.CoreFoundation 0x907ee3ec CFArrayApplyFunction + 416
26 com.apple.AppKit 0x937c0f2c -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 680
27 com.apple.AppKit 0x937c3b60 _recursiveDisplayInRect2 + 84
28 com.apple.CoreFoundation 0x907ee3ec CFArrayApplyFunction + 416
29 com.apple.AppKit 0x937c0f2c -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 680
30 com.apple.AppKit 0x937c3b60 _recursiveDisplayInRect2 + 84
31 com.apple.CoreFoundation 0x907ee3ec CFArrayApplyFunction + 416
32 com.apple.AppKit 0x937c0f2c -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 680
33 com.apple.AppKit 0x937c3b60 _recursiveDisplayInRect2 + 84
34 com.apple.CoreFoundation 0x907ee3ec CFArrayApplyFunction + 416
35 com.apple.AppKit 0x937c0f2c -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 680
36 com.apple.AppKit 0x937c3b60 _recursiveDisplayInRect2 + 84
37 com.apple.CoreFoundation 0x907ee3ec CFArrayApplyFunction + 416
38 com.apple.AppKit 0x937c0f2c -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 680
39 com.apple.AppKit 0x937c3b60 _recursiveDisplayInRect2 + 84
40 com.apple.CoreFoundation 0x907ee3ec CFArrayApplyFunction + 416
41 com.apple.AppKit 0x937c0f2c -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 680
42 com.apple.AppKit 0x937c3b60 _recursiveDisplayInRect2 + 84
43 com.apple.CoreFoundation 0x907ee3ec CFArrayApplyFunction + 416
44 com.apple.AppKit 0x937c0f2c -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 680
45 com.apple.AppKit 0x937c3b60 _recursiveDisplayInRect2 + 84
46 com.apple.CoreFoundation 0x907ee3ec CFArrayApplyFunction + 416
47 com.apple.AppKit 0x937c0f2c -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 680
48 com.apple.AppKit 0x937c3b60 _recursiveDisplayInRect2 + 84
49 com.apple.CoreFoundation 0x907ee3ec CFArrayApplyFunction + 416
50 com.apple.AppKit 0x937c0f2c -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 680
51 com.apple.AppKit 0x937c3b60 _recursiveDisplayInRect2 + 84
52 com.apple.CoreFoundation 0x907ee3ec CFArrayApplyFunction + 416
53 com.apple.AppKit 0x937c0f2c -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 680
54 com.apple.AppKit 0x937c3b60 _recursiveDisplayInRect2 + 84
55 com.apple.CoreFoundation 0x907ee3ec CFArrayApplyFunction + 416
56 com.apple.AppKit 0x937c0f2c -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 680
57 com.apple.AppKit 0x937c3b60 _recursiveDisplayInRect2 + 84
58 com.apple.CoreFoundation 0x907ee3ec CFArrayApplyFunction + 416
59 com.apple.AppKit 0x937c0f2c -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 680
60 com.apple.AppKit 0x937c3b60 _recursiveDisplayInRect2 + 84
61 com.apple.CoreFoundation 0x907ee3ec CFArrayApplyFunction + 416
62 com.apple.AppKit 0x937c0f2c -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 680
63 com.apple.AppKit 0x937c03e0 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 196
64 com.apple.AppKit 0x937e1044 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 192
65 com.apple.prokit 0x96784b50 -[NSProWindowFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 92
66 com.apple.AppKit 0x937ba054 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 384
67 com.apple.AppKit 0x937af348 -[NSView displayIfNeeded] + 248
68 com.apple.AppKit 0x938708c4 -[NSThemeFrame handleSetFrameCommonRedisplay] + 256
69 com.apple.prokit 0x9678c5c4 -[NSProWindowFrame handleSetFrameCommonRedisplay] + 232
70 com.apple.AppKit 0x937bcfe4 -[NSWindow _setFrameCommon:display:stashSize:] + 708
71 com.apple.AppKit 0x937bcd0c -[NSWindow setFrame:display:] + 40
72 Ozone 0x011b6b1c -[OZScreenLayoutManager layoutWindows:bringToFront:] + 1628
73 Ozone 0x011ba4bc -[OZScreenLayoutManager loadStandardLayout:] + 252
74 Ozone 0x011bb21c -[OZDocWindowController windowDidLoad] + 812
75 com.apple.AppKit 0x9386f924 -[NSWindowController _windowDidLoad] + 332
76 com.apple.AppKit 0x9386c2f8 -[NSWindowController window] + 128
77 Ozone 0x010d6a34 -[OZObjCDocument showWindows] + 180
78 com.apple.AppKit 0x939fad40 -[NSDocumentController(NSDeprecated) _openDocumentFileAt:display:] + 296
79 Ozone 0x013aed68 -[OZDocumentController openDocumentWithContentsOfFile:display:] + 312
80 com.apple.AppKit 0x93ab3430 -[NSDocumentController openDocumentWithContentsOfURL:display:error:] + 144
81 com.apple.AppKit 0x93779580 -[NSDocumentController(NSInternal) _openFile:] + 120
82 com.apple.AppKit 0x937790bc -[NSApplication _doOpenFile:ok:tryTemp:] + 464
83 com.apple.AppKit 0x93a46c60 -[NSApplication openFile:ok:] + 32
84 com.apple.AppKit 0x93ab4520 -[NSDocumentController(NSPrivate) _openRecentDocument:] + 116
85 com.apple.AppKit 0x9381cc4c -[NSApplication sendAction:to:from:] + 108
86 com.apple.prokit 0x9675f458 -[NSProApplication sendAction:to:from:] + 132
87 com.apple.AppKit 0x938774b8 -[NSMenu performActionForItemAtIndex:] + 392
88 com.apple.AppKit 0x9387723c -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 104
89 com.apple.AppKit 0x9377e500 _NSHandleCarbonMenuEvent + 372
90 com.apple.AppKit 0x9377be64 _DPSNextEvent + 1280
91 com.apple.AppKit 0x9377b7a8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
92 com.apple.AppKit 0x93777cec -[NSApplication run] + 472
93 com.apple.prokit 0x9675fff8 NSProApplicationMain + 296
94 com.apple.motion 0x00005eb0 0x1000 + 20144
95 com.apple.motion 0x00002c3c 0x1000 + 7228
96 com.apple.motion 0x00002940 0x1000 + 6464
Thread 1:
0 libSystem.B.dylib 0x900553a8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90071be8 pthreadcond_timedwait_relativenp + 556
2 ...ple.CoreServices.CarbonCore 0x90bf7434 TSWaitOnSemaphoreCommon + 176
3 ...ickTimeComponents.component 0x990bcca4 ReadSchedulerThreadEntryPoint + 5300
4 libSystem.B.dylib 0x9002be08 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x900c9010 aio_suspend + 12
1 ...ple.CoreServices.CarbonCore 0x90c01eb8 AIOFileThread(void*) + 484
2 libSystem.B.dylib 0x9002be08 pthreadbody + 96
Thread 3:
0 libSystem.B.dylib 0x900553a8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90071be8 pthreadcond_timedwait_relativenp + 556
2 ...ple.CoreServices.CarbonCore 0x90bf7434 TSWaitOnSemaphoreCommon + 176
3 ...ple.CoreServices.CarbonCore 0x90bff3d0 TimerThread + 60
4 libSystem.B.dylib 0x9002be08 pthreadbody + 96
Thread 4:
0 libSystem.B.dylib 0x900553a8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90071be8 pthreadcond_timedwait_relativenp + 556
2 ...ple.CoreServices.CarbonCore 0x90bf7434 TSWaitOnSemaphoreCommon + 176
3 ...ple.CoreServices.CarbonCore 0x90c02f04 DeferredTaskThread + 56
4 libSystem.B.dylib 0x9002be08 pthreadbody + 96
Thread 5:
0 libSystem.B.dylib 0x9002c4c8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030fac pthreadcondwait + 480
2 com.apple.Foundation 0x92be630c -[NSConditionLock lockWhenCondition:] + 68
3 com.apple.AppKit 0x93818708 -[NSUIHeartBeat _heartBeatThread:] + 324
4 com.apple.Foundation 0x92bdf1a0 forkThreadForFunction + 108
5 libSystem.B.dylib 0x9002be08 pthreadbody + 96
Thread 6:
0 libSystem.B.dylib 0x9005c000 accept + 12
1 com.apple.Foundation 0x92bffb38 _backgroundActivity + 272
2 libSystem.B.dylib 0x9002be08 pthreadbody + 96
Thread 7:
0 libSystem.B.dylib 0x9001f98c select + 12
1 com.apple.CoreFoundation 0x907f1434 __CFSocketManager + 472
2 libSystem.B.dylib 0x9002be08 pthreadbody + 96
Thread 8:
0 libSystem.B.dylib 0x9000b448 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b39c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.CoreFoundation 0x907ed90c CFRunLoopRun + 52
5 com.apple.DVCPROHDMuxer 0x0b11ce40 AVS::DestroyAVCDeviceController(AVS::AVCDeviceController*) + 432
6 libSystem.B.dylib 0x9002be08 pthreadbody + 96
Thread 9:
0 libSystem.B.dylib 0x9000b448 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b39c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.audio.CoreAudio 0x9145663c HALRunLoop::OwnThread(void*) + 264
5 com.apple.audio.CoreAudio 0x914563dc CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x9002be08 pthreadbody + 96
Thread 10:
0 libSystem.B.dylib 0x9002c4c8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030fac pthreadcondwait + 480
2 Ozone 0x0130e430 OZExecutionUnit::executeLoop() + 96
3 Ozone 0x0130e55c OZExecutionUnit::executeLoopWrapper(void*) + 124
4 com.apple.procore.framework 0x0068e6ec PCThread::startup(void*) + 44
5 libSystem.B.dylib 0x9002be08 pthreadbody + 96
Thread 11:
0 libSystem.B.dylib 0x9002c4c8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030fac pthreadcondwait + 480
2 ...ple.CoreServices.CarbonCore 0x90bf7418 TSWaitOnSemaphoreCommon + 148
3 ...ickTimeComponents.component 0x990ba35c RSFinish + 140
4 ...ickTimeComponents.component 0x990b8da4 SDH_ScheduleData64 + 996
5 ...ple.CoreServices.CarbonCore 0x90bdd14c CallComponentFunctionCommon + 1244
6 ...ple.CoreServices.CarbonCore 0x90bdcc0c CallComponent + 260
7 ...ickTimeComponents.component 0x99ad3d1c DataHScheduleData64 + 60
8 ...ickTimeComponents.component 0x9940f620 ImportGraphicReadData64 + 416
9 ...ple.CoreServices.CarbonCore 0x90bdd0c8 CallComponentFunctionCommon + 1112
10 ...ple.CoreServices.CarbonCore 0x90bdcc0c CallComponent + 260
11 ...ple.CoreServices.CarbonCore 0x90bdcc0c CallComponent + 260
12 ...ickTimeComponents.component 0x99ac49f0 GraphicsImportReadData64 + 48
13 ...ickTimeComponents.component 0x99413978 importGraphicDrawInternal + 1128
14 ...ickTimeComponents.component 0x9941535c importGraphicDrawOrDecide + 2220
15 ...ple.CoreServices.CarbonCore 0x90bdd068 CallComponentFunctionCommon + 1016
16 ...ple.CoreServices.CarbonCore 0x90bdcc0c CallComponent + 260
17 ...ple.CoreServices.CarbonCore 0x90bdcc0c CallComponent + 260
18 com.apple.QuickTime 0x948c1290 GraphicsImportDraw + 32
19 com.apple.ProMedia 0x0020fe50 GI_GetFrame(PMFormatDescription const&, PCURL const&, unsigned, PMFrameRequest const&, PCBitmap*, void*) + 496
20 com.apple.ProMedia 0x0020d9bc PMClip::getFrame(PCTimeValue const&, PCTimeValue const&, PMFrameRequest const&, PCBitmap*) + 364
21 Ozone 0x0108c6d0 OZFootage::loadBitmap(OZRenderParams&, PMFrameRequest const&, PMLayerDescription const&, PCTimeValue const&, PCTimeValue const&, bool) + 2384
22 Ozone 0x01095800 OZFootage::getCachedBitmap(OZRenderParams&, PMFrameRequest const&, PMLayerDescription const&, PCTimeValue const&, PCTimeValue const&, PCHash128 const&, bool) + 1888
23 Ozone 0x01099374 OZFootage::getBitmap(OZRenderParams&, PMFrameRequest const&, PCHash128 const&) + 1172
24 Ozone 0x01099d88 OZFootage::getTexture(OZRenderParams&, PMFrameRequest const&, PCHash128 const&) + 776
25 Ozone 0x0109c288 OZFootage::getImage(OZRenderParams&, PMFrameRequest const&) + 792
26 Ozone 0x010aa330 OZImageElement::getRetimedImageNoInterpolation(OZFootage*, OZRenderParams&, PMFrameRequest&) + 256
27 Ozone 0x010b8b40 OZImageElement::getImage(OZRenderParams&) + 1120
28 Ozone 0x015940b4 OZImageNodeRender::getTile(LiImageParameters*, PCRect<int> const&) + 212
29 Ozone 0x018c27e8 OZLiElementTimeRender::getTile(LiImageParameters*, PCRect<int> const&) + 248
30 com.apple.Lithium 0x004ffc90 LiImageProjection::makeTexture(LiImageParameters*) + 1856
31 com.apple.Lithium 0x0051d60c LiImageSampler::render(LiImageParameters*, PCRect<int> const&) + 4940
32 com.apple.Lithium 0x00505120 LiImageProjection::getTile(LiImageParameters*, PCRect<int> const&) + 1680
33 com.apple.Lithium 0x0051ac84 LiImageSampler::getTile(LiImageParameters*, PCRect<int> const&) + 132
34 com.apple.Lithium 0x004a1134 LiImageSource::getTileAndPolygon(LiImageParameters*, PCRect<int> const&, LiImagePolygon*) + 148
35 com.apple.Lithium 0x004cb5a8 PolygonTexture::render() + 168
36 com.apple.Lithium 0x004cbd48 PolygonInstance::requestTexture(LiImageParameters*) + 200
37 com.apple.Lithium 0x00537acc renderPolygonInstance(PolygonInstance&, LiImageTile const&, LiImageParameters*) + 124
38 com.apple.Lithium 0x00538cc0 LiCompositor::execute() + 720
39 com.apple.Lithium 0x004ccb2c LiRenderer::draw(LiImageParameters*, PCRect<int> const&) + 1532
40 Ozone 0x012da0d0 GLRenderer::renderSingleFrame(OZSceneSettings const&, OZRenderParams&, PCPtr<LiGroup>, int, int) + 1872
41 Ozone 0x012da8d8 GLRenderer::doSceneRender(OZScene*, OZRenderParams&) + 872
42 Ozone 0x012dd1ac GLRenderer::renderNormal(OZScene*, OZRenderParams&) + 76
43 Ozone 0x012dd790 GLRenderer::render(OZScene*, OZRenderParams&) + 1280
44 Ozone 0x0130fdf4 OZRenderUnit::processRenderInstruction(OZRenderInstruction*) + 420
45 Ozone 0x013108b4 OZRenderUnit::execute() + 52
46 Ozone 0x0130e4bc OZExecutionUnit::executeLoop() + 236
47 Ozone 0x0130e55c OZExecutionUnit::executeLoopWrapper(void*) + 124
48 com.apple.procore.framework 0x0068e6ec PCThread::startup(void*) + 44
49 libSystem.B.dylib 0x9002be08 pthreadbody + 96
Thread 12:
0 libSystem.B.dylib 0x9002c4c8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030fac pthreadcondwait + 480
2 Ozone 0x0130e430 OZExecutionUnit::executeLoop() + 96
3 Ozone 0x0130e55c OZExecutionUnit::executeLoopWrapper(void*) + 124
4 com.apple.procore.framework 0x0068e6ec PCThread::startup(void*) + 44
5 libSystem.B.dylib 0x9002be08 pthreadbody + 96
Thread 13:
0 libSystem.B.dylib 0x9002c4c8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030fac pthreadcondwait + 480
2 Ozone 0x0130e430 OZExecutionUnit::executeLoop() + 96
3 Ozone 0x0130e55c OZExecutionUnit::executeLoopWrapper(void*) + 124
4 com.apple.procore.framework 0x0068e6ec PCThread::startup(void*) + 44
5 libSystem.B.dylib 0x9002be08 pthreadbody + 96
Thread 14:
0 libSystem.B.dylib 0x9002c4c8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030fac pthreadcondwait + 480
2 Ozone 0x0130e430 OZExecutionUnit::executeLoop() + 96
3 Ozone 0x0130e55c OZExecutionUnit::executeLoopWrapper(void*) + 124
4 com.apple.procore.framework 0x0068e6ec PCThread::startup(void*) + 44
5 libSystem.B.dylib 0x9002be08 pthreadbody + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x0000000005ac4868 srr1: 0x000000000000f030 vrsave: 0x0000000000000000
cr: 0x22024444 xer: 0x0000000000000004 lr: 0x0000000005ac4858 ctr: 0x0000000090bda574
r0: 0x0000000005ac4858 r1: 0x00000000bfff8d80 r2: 0x00000000727300c0 r3: 0x000000000acaa4f0
r4: 0x0000000000000051 r5: 0x00000000a0294128 r6: 0x00000000ffffffff r7: 0x0000000000000001
r8: 0x0000000000000001 r9: 0x0000000000000000 r10: 0x0000000090bda57c r11: 0x0000000005c01d5c
r12: 0x0000000090bda574 r13: 0x0000000016419b30 r14: 0x0000000000000000 r15: 0x0000000000000000
r16: 0x0000000000000001 r17: 0x00000000fffffffc r18: 0x000000000000000b r19: 0x0000000016419b30
r20: 0x0000000000000000 r21: 0x0000000016419b10 r22: 0x0000000016419b20 r23: 0x00000000bfff8df0
r24: 0x0000000002bc2a00 r25: 0x000000000000000a r26: 0x0000000002bc4310 r27: 0x000000000000008c
r28: 0x0000000043300000 r29: 0x0000000000000000 r30: 0x000000000000000a r31: 0x0000000005ac4478
Binary Images Description:
0x1000 - 0xcfff com.apple.motion 3.0 /Applications/Motion.app/Contents/MacOS/Motion
0x22000 - 0x32fff com.apple.AERegistration 1.2 (68) /Applications/Motion.app/Contents/Frameworks/AERegistration.framework/Versions/ A/AERegistration
0x44000 - 0x4ffff com.apple.PluginManager 1.7 (28) /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager
0x5a000 - 0x91fff com.apple.promath.framework 3.0 /Applications/Motion.app/Contents/Frameworks/ProMath.framework/Versions/A/ProMa th
0xa5000 - 0xadfff com.apple.AEProfiling 1.2 (18) /Applications/Motion.app/Contents/Frameworks/AEProfiling.framework/Versions/A/A EProfiling
0xb5000 - 0xcffff com.apple.ThirdPartyPlugins 3.0 /Applications/Motion.app/Contents/Frameworks/ThirdPartyPlugins.framework/Versio ns/A/ThirdPartyPlugins
0xe9000 - 0xf5fff com.apple.finalcutstudio.prometadatasupport 0.5 (1.0) /Library/Frameworks/ProMetadataSupport.framework/Versions/A/ProMetadataSupport
0x205000 - 0x293fff com.apple.ProMedia 3.0 /Applications/Motion.app/Contents/Frameworks/ProMedia.framework/Versions/A/ProM edia
0x317000 - 0x37dfff com.apple.ProGraphics 3.0 /Applications/Motion.app/Contents/Frameworks/ProGraphics.framework/Versions/A/P roGraphics
0x46a000 - 0x5c8fff com.apple.Lithium 3.0 /Applications/Motion.app/Contents/Frameworks/Lithium.framework/Versions/A/Lithi um
0x662000 - 0x712fff com.apple.procore.framework 3.0 /Applications/Motion.app/Contents/Frameworks/ProCore.framework/Versions/A/ProCo re
0x75e000 - 0x7c3fff com.apple.LiveType.framework 2.1.3 /System/Library/PrivateFrameworks/LiveType.framework/Versions/A/LiveType
0x7e5000 - 0x7e7fff com.apple.Helium 2.1.0 /System/Library/PrivateFrameworks/Helium.framework/Versions/A/Helium
0x1008000 - 0x19cdfff Ozone /Applications/Motion.app/Contents/Frameworks/Ozone.framework/Versions/A/Ozone
0x1f8f000 - 0x1fa0fff com.apple.fxplugframework 1.2 /Library/Frameworks/FxPlug.framework/Versions/A/FxPlug
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0x221d000 - 0x232cfff GLEngine /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x235b000 - 0x244bfff com.apple.ATIRadeon9700GLDriver 1.4.18 (4.1.8) /System/Library/Extensions/ATIRadeon9700GLDriver.bundle/Contents/MacOS/ATIRadeo n9700GLDriver
0x2459000 - 0x2472fff GLDriver /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLDriver.bundl e/GLDriver
0x2478000 - 0x2493fff GLRendererFloat /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLRendererFloa t.bundle/GLRendererFloat
0x2674000 - 0x2679fff com.apple.LiveType.component 2.1.3 /Library/QuickTime/LiveType.component/Contents/MacOS/LiveType
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Model: PowerBook5,6, BootROM 4.9.1f1, 1 processors, PowerPC G4 (1.2), 1.5 GHz, 1.5 GB
Graphics: ATI Mobility Radeon 9700, ATY,RV360M11, AGP, 64 MB
Memory Module: SODIMM0/J25LOWER, 512 MB, DDR SDRAM, PC2700U-25330
Memory Module: SODIMM1/J25UPPER, 1 GB, DDR SDRAM, PC2700U-25330
AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
Modem: Jump, V.92, Version 1.0
Bluetooth: Version 1.7.14f14, 2 service, 1 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
PCI Card: TXN,PCIXXXX-00, cardbus, PC Card
Parallel ATA Device: MATSHITACD-RW CW-8123
Parallel ATA Device: Hitachi HTS541080G9AT00, 74.53 GB
USB Device: Bluetooth HCI, Up to 12 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard/Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
FireWire Device: LaCie d2 Extreme LUN 0, LaCie Group SA, Up to 800 Mb/sec
Powerbook G4 15 1.5Ghz Mac OS X (10.4.9)Welcome to the discussions...
Not sure what's going wrong, but if you wanna post or email me the project, I'll take a look at it...
Patrick -
Hi,
I've got a serious problem and I hope that someone can help me. I worked on a project in PE 3 when suddenly a message popped up saying that an error had occurred and PE had to shut down. Every time I try to open this project now (also the auto-save files), the error [..\API\Inc\BE/Component/Keyframe.h-138] occurs and PE shuts down immediately.
I looked in several forum discussion where other users reported this bug. Solutions were offered e.g. changing the regional and language settings as the error only occurs with non-english systems (mine is German), using a perl one-liner etc. I tried everything but the problem is not resolved still (I must admit I'm not very familiar with perl and all that but I followed all the instructions given and failed).
I use Windows Vista Home Premium, got an Intel Core 2 CPU with 2.4 Ghz, 2GB RAM and plenty of hard drive space.
Can anyone please help me? I would be really grateful because I put a lot of work in this project which also has to be finished within two days... Thus I really need your help betimes.
Thank you in advance
Moritz BrockhausFirst, if you haven't done so already, resize any photos you're using in your video down to no larger than 1000x750 pixels in size. The single reason this program crashes is because people load it with photos directly from a digital camera, which can be 20-25 times the size of a video frame.
Using smaller photos will not only save your resources but will speed up the rest of your processes later, when you output your DVD or video.
If that doesn't help, it's possible the program is still overtaxed by working with non-DV-AVI files and what seems to be about two hours worth of source files (even if you've trimmed that down to 45 minutes). I usually work on my videos in 10 or 15 minute sequences, which I output as AVI movies and combine in a final mix. When I do this, I never have a problem with the computer lugging or throwing up error codes. Here's how:
http://www.adobeforums.com/webx/.3bbe608f
But, for now, reboot and defragment your drive and see if you can at least get your project open. If you're still getting error codes, something may have corrupted. But, more likely, you've just got too much going on at the same time. -
Office 2013 applications crash when opening/saving files in OneDrive for Business folder
My setup:
Windows 7 64-bit
Office 2013 Professional
OneDrive for Business (connected to Office 365)
Issue Description:
Example 1:
1. I create a file in OneDrive for Business using the appropriate web app (Excel web app, for example).
2. I edit the file in the web app, I save the file in my OneDrive for Business
3. I sync OneDrive for Business with it's local folder
4. Now I open the folder in Windows Explorer and double-click the Excel file
5. Excel splash screen shows up for a bit, and then Excel crashes
Example 2:
1. I open Word on my Windows 7 laptop
2. I start from a blank document and create some content in the document
3. I use the Save As option under the File menu to save the file to my local OneDrive for Business folder
4. As soon as I click the Save button on the dialog, Word crashes
The same happens with all the Office applications.
Important Note:
If I run the above examples with Excel/Word in SAFE mode, there is absolutely no issue.
What have I done so far?
1. I have made sure that the DisplayLink driver is the latest version from the manufacturer
2. There is no bluetooth send-to add-in in any of the Office applications
3. No add-ins are enabled in any of the Office applications (not sure if there are "stealth" ones that are not visible in the Options/Add-Ins dialog?)
Any assistance with this would be much appreciated.
JeHarryHi JeHarry,
Because I didn't have Windows 7, I did a test with Windows 8.1 based on your description. However, in my testing, everything worked well.
Please repair your Office under Control Panel, compare the result.
This forum is for SharePoint On-premise, as your issue is about Office 365, I suggest you create a new thread on Office 365 forum, more experts will assist you with Office 365.
Office 365 forum:
http://community.office365.com/en-us/f/172.aspx
Best Regards,
Wendy
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Wendy Li
TechNet Community Support -
Fix found: Illustrator CS3 (PC) crashes when opening file or starting new file
Issue:
-Running Windows XP, tried installing CS3 Web premium on a new machine.
-All programs worked well except Illustrator; when opening a file or creating a new one, illustrator would crash and give a message of "Microsoft has experienced an error" blah blah "Send error report?"
-when trying to "open with.." by right clicking on a file, it would crash as well but give the message "The file xxxxxx.pdf is not a valid Win 32 application." Blah blah. Same thing with .ai files, etc.
Attempts to fix:
-re-installed CS3
-updated Illustrator to 13.0.1
-switched users
-cleaned up fonts
Fix that worked:
-uninstalled pre-loaded version of Acrobat that came with PC. I had a suspicion that the newer version of Acrobat on the new PC (9.5 or similar) might conflict with Illustrator, as the version of Acrobat to come with CS3 was 8 (I believe). This seemed to fix the problem.
Cheers,
Mikelol issue still remains... if an admin sees this please remove entire post
Thanks -
I am facing issue when opening flash files in Flash CC. (error:- This file was created with a later release of Flash Professional and might contain new features that would be lost when saved in the current format.)
Wow. Okay...
I'll let the real veterans in this forum tackle your issues one after the other. But, I can tell you, all will be well.
My only comment would be re: your computer specs:
BJReis wrote:
. This may be due to somewhat older equipment:
GHz Intel Core Duo MacBook Pro with a 4GB memory computer with Ddr3 running OSX 10.8.4
To be completely honest, FCPX is a RAM hog. It just is. But, RAM is relatively cheap, and the pay-off is good.
4GB is right on the edge, IMHO. 16G is ideal.
I wish you luck, hang in there, and standby for more help. -
CS3 photoshop crash when opening file
Photoshop crashes when opening a file.
This is the message I get.
Help!!It would mke it easier to guess if you told us a bit more, like:
Operating System/version
Processor
Photoshop version number
Amount of RAM installed
Hard drive(s) capacity
Video card make and model
And read this:http://forums.adobe.com/thread/375816?tstart=0 -
CS3 Extended having problems opening image files.
I had a CS3 Master Collection from The Art Institute forced us to buy that I had never opened because Photoshop 7 worked fine & I didn't need all the other crap that came with CS3 in the Master Collection. So I had been using Photoshop 7 for years & years, but when I got a new computer, Photoshop 7 didn't work anymore. If you can't tell me what's wrong with CS3, maybe you can tell me how to get my old 7 working on 64 bit windows?
Getting this stuff out of the way:
*Brand new computer, Windows 7 Pro, 64 bit.
*Adobe Creative Suite 3 Master Collection, installed about 3 months ago.
*CS3 Extended was working just fine for 1 or 2 months with no problems.
*Problem: CS3 stops responding or hangs exsessively when opening image files.
*Already tried alt/ctrl/shift reset.
*Already deleted all the printers.
*Already tried the tilde in front of the TWAIN.
*This Master Suite takes like 3 hours to install, so reinstalling is something I'd rather avoid.
*Yes, it's updated.
*Yes, the licence was renewed.
PSE Error Log:
2011:06:05 23:52:09 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:05 23:53:08 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:05 23:53:55 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:05 23:54:19 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:05 23:54:54 : ..\..\le\sources\ExifSupport.cpp : 2866 : REQUIRE failed
2011:06:05 23:54:54 : ..\..\le\sources\ExifSupport.cpp : 2866 : REQUIRE failed
2011:06:05 23:54:54 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:05 23:55:02 : ..\..\le\sources\ExifSupport.cpp : 2866 : REQUIRE failed
2011:06:05 23:56:22 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:05 23:56:49 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:05 23:57:17 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:05 23:58:01 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:05 23:58:17 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:05 23:58:43 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:05 23:59:51 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:06 00:00:34 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:06 00:00:58 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:06 00:01:26 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:06 00:01:54 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:06 00:02:18 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:06 00:02:54 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:06 00:03:21 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:06 00:05:20 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:06 00:05:33 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:06 00:06:00 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:06 00:09:33 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:06 00:16:38 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:06 00:20:43 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:06 00:22:23 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:06 00:23:42 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:06 00:25:42 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:06 00:31:55 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:06 00:34:05 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:06 00:35:05 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:06 00:37:58 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:06 00:38:31 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:06 00:39:38 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:06 00:40:06 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:06 00:40:45 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:06 00:41:12 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:06 00:41:59 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:06 00:42:58 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:06 00:44:01 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:06 00:44:31 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:06 00:46:09 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:06 00:46:47 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:06 00:48:18 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:06 00:51:02 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:06 00:51:54 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:06 00:54:01 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:06 00:56:09 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:06 00:56:42 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:06 00:57:16 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:06 00:57:36 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:06 03:22:50 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:06:17 02:18:38 : ..\..\le\sources\ExifSupport.cpp : 2866 : REQUIRE failed
2011:06:17 02:18:38 : ..\..\le\sources\ExifSupport.cpp : 2866 : REQUIRE failed
2011:06:17 02:19:00 : ..\..\le\sources\ExifSupport.cpp : 2866 : REQUIRE failed
2011:09:01 05:01:58 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:09:01 05:01:59 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:09:01 05:01:59 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:09:01 05:01:59 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:09:01 05:02:00 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:09:01 05:02:00 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:09:01 05:02:00 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:09:01 05:02:01 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:09:01 05:02:01 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:09:01 05:02:01 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:09:01 05:02:02 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:09:01 05:02:02 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:09:01 05:02:02 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:09:01 05:02:03 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:09:01 05:04:02 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:09:01 05:10:44 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:09:01 05:13:42 : ..\winsupp\Printing.cpp : 1297 : REQUIRE failed
2011:09:03 22:18:39 : ..\..\le\sources\ExifSupport.cpp : 2866 : REQUIRE failed
2011:09:03 22:18:39 : ..\..\le\sources\ExifSupport.cpp : 2866 : REQUIRE failed
2011:09:03 22:26:03 : ..\..\le\sources\ExifSupport.cpp : 2866 : REQUIRE failed
2011:09:03 22:26:03 : ..\..\le\sources\ExifSupport.cpp : 2866 : REQUIRE failed
2011:09:03 22:26:49 : ..\..\le\sources\ExifSupport.cpp : 2866 : REQUIRE failed
2011:09:03 22:28:02 : ..\..\le\sources\ExifSupport.cpp : 2866 : REQUIRE failed
2011:09:03 22:28:02 : ..\..\le\sources\ExifSupport.cpp : 2866 : REQUIRE failed
2011:09:03 22:28:29 : ..\..\le\sources\ExifSupport.cpp : 2866 : REQUIRE failed
2011:09:04 21:18:10 : ..\..\le\sources\ExifSupport.cpp : 2866 : REQUIRE failed
2011:09:04 21:18:10 : ..\..\le\sources\ExifSupport.cpp : 2866 : REQUIRE failed
2011:09:05 15:49:01 : ..\..\le\sources\ExifSupport.cpp : 2866 : REQUIRE failed
2011:09:05 15:49:01 : ..\..\le\sources\ExifSupport.cpp : 2866 : REQUIRE failedTerabyte drive. 80% free space.
Yeah, I reinstalled. Can't believe I had to go through 4 discs to reinstall one program for the suite.
Reinstalling windows is overkill when" error check," & "SFC /scannow," & "boot repair" are sufficient.
Found out that it WILL work if you don't have a browser window open, but I like to listen to stuff on the net when using photoshop. I dunno why the browser makes photoshop refuse to open or create new images, but it would be helpful to know.
Also, despite not having a printer, the error log seems to indicate that it's part of the problem.
Oh, I forgot to mention that I did defrag after reinstalling. I know someone will bring it up if I don't. -
I am facing issue when opening flash files in Flash CC. (Error : - .fla was created with a later version of Adobe Flash Professional CC and might contain new features not supported in this version of Flash professional.)
fyfesa1970 wrote:
Ask a simple question and get a simple answer...see below...hilarious:
All representatives are actively assisting other customers. Your estimated wait time is 0 minute(s) and 1 second(s) or longer. Thank you for your patience.
We all can learn from this. Whenever you get stuck in a customer-service situation that goes nowhere, as soon as you become aware of the futility, get the name and employee ID of the person, then say, "I don't mean to be rude, I think we're both wasting our time. Perhaps you weren't trained for this issue, or perhaps your system isn't displaying the correct information. It doesn't matter, because I'm not getting proper customer support this way. Please ESCALATE this to your highest-level manager IMMEDIATELY. If that person isn't availabe, ESCALATE me to that person's highest-level manager. If you haven't been given the proper training, you can use this to inform your manager that you need the training. Thanks for trying to help. I appreciate it. I have copied and saved this chat session. NOW PLEASE ESCALATE THIS CASE AS I HAVE REQUESTED ABOVE. I'm waiting now... "
The point is that you're a customer, and the company needs customers, so the individual who's failing to deliver good service needs to be identified so they can be properly trained, and so that problems in the system can also be identified, but more important is that you get the service you're entitled to.
If you search the forum for similar questions, you'll see the kind of information that the volunteer users like yourself on the forum need to know about your system and files involved, so they can help you better.
Good luck.
HTH
Regards,
Peter
Peter Gold
KnowHow ProServices -
Acrobat Pro 9.3 Crashes when opening multiple files
Acrobat Pro 9.3 Crashes when opening multiple files. I have not seen any solutions in forums that solves this problem. I have just done the most recent update and it still crashes.
Acrobat Pro 9.4.2 (CS5) is doing the same thing on my Windows XP SP3 with 3.5 GB of ram and 206 GB of my brand new 300 GB hard drive free.
It starting doing this at the end of last year before my hard drive died. Then after rebuilding the entire system on this new drive it worked fine, until I downloaded all the updates and now it is broken again. Anytime I open more than one PDF, Acrobat crashes. I send the error report every time. -
Cmmd + O opens saved files as "Untitled."
In CS4, when I open a file via CMMD + O, the file opens as "untitled." The same result exists when opening a file via menu. However, if I select the file in the Finder folder and right click to open in Fireworks, the saved file's name is retained. — I was wondering if there is a fix for this issue.
Deselect the Open as Untitled option, and open a file. After that, all
files will open with their original file names.
Jim Babbage
NewMedia Services
http://www.newmediaservices.ca
Community MX Partner -
http://www.communitymx.com/author.cfm?cid=1036
Adobe Community Expert
http://www.adobe.com/communities/experts/members/206.html
Author - Lynda.com
http://movielibrary.lynda.com/authors/author/?aid=188
Author: Peachpit Press
http://www.peachpit.com/store/product.aspx?isbn=0321562879 -
When opening DIR files I get a long delay while Director "Builds True Type Fonts"
Running 11.5 on a Mac OSX 10.6.8
When opening DIR files I get a long delay while Director "Builds True Type Fonts"
Anyone know how to work around this?
I've got all the fonts in my library and embedded in Director. (Do I need to dump them from my DIR? Dump and reinstall?)Two bits of advice:
1) Pare down your code to no more than 30-50 lines. Enough to compile and show the problem, but not so much as to make our eyes bleed, and for no one to want to read your post or help you.
2) You would be wise not to state that your problem is "urgent". Even if it is urgent to you, realize that it is not urgent to us. Many here take offense to this as it implies to them that a) the poster thinks that his post is more important than everyone else's, and b) that the poster wants to put pressure on the volunteers who come here to help on their own free time. Just a friendly word of advice.
I'll be happy to help when you've posted a reasonable amount of code. Good luck! -
Error message when opening video files on z10
when opening video files, showing error-the file can't be played due to an unexpected error(-3). request a solution to resolve this
Hi and Welcome to the Community!
Anytime random strange behavior or sluggishness shows up, the first thing to try is a proper reboot:
Pre-BB10 Devices ONLY. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
BB10 Devices. Hold the top button down until the counter reaches zero. Wait for the device to be fully shut down (e.g., nothing at all displayed on the screen, no LED lights, etc.). Hold the top button until the red LED is lit. Wait through the full boot-up process. If this fails, you can attempt the battery-pull method above, but it is normally NOT recommended unless nothing else works.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Otherwise, please provide additional details...for example:
What, exactly is the true file format? Not simply the file extension, but the true format?
Does the file extension match the true file format?
Where was the file created?
Does the file work on other devices?
Do other format video files work OK on your device?
What is your exact OS level, and what exact app are you using to try and play the file?
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
Adobe Reader 8.1.2 (admplugin.apl) crash when opening PDF files
Hi,
I did spend some time today trying to get Adobe Reader 8.1.2 to run on a Citrix Access Essential 2.0 server.
Setup
Server OS:
Windows Server 2003 SP2 - fully patched.
Other software:
Office 2003 Standard, Danish, SP3
Symantec Antivirus 10.1
Adobe Reader 8.1.2, Danish
The installation is clean (1 week old).
Problem description:
When opening PDF files, Adobe Reader crashes before showing any content from the PDF file. The module crashing is admplugin.apl.
Work-arounds tried:
Uninstalling and reinstalling Adobe Reader 8.1.2 (DK).
Disabling Antivirus (service stopped)
Replacing admplugin.apl with admplugin.apl from Adobe Reader 8.0
Uninstalling DK version and installing US version.
Adding user to local Administrators to exclude any permission related problems.
Deleting Adobe folders from users profile Application Data\Adobe\... and Local Settings\Application Data\Adobe\...
Turn DEP off
Solution:
Finally I gave up and installed 7.0.9 (Danish). It works as expected.
It seems that the problem is known and a few user has reported this. One Adobe KB article mentions the problem, and the solution is to disable some 3. party diagnostic/support tools provided by DSL providers. This is definitively not the issue in this installation.
Anybody from Adobe having any input to this problem?
Best regards from Denmark!Hi,
I am having a similar issue with Ver 8.1.2 running over cirtix with a similar setup to Jans-Peter.
The difference is that Reader opens fine but when you try to edit preferences it crashes.
This only happens on an citrix session. If I run reader on the server directly it works OK.
However after reading above I can replicate the problem on the server by moving or deleting the ADMPlugin.apl file.
Any further ideas at all?
Mark -
Adobe Acrobat pro 9.4.6 crashes when opening multiple files simultaneously.
We have Adobe Acrobat Pro 9 which has been updated to version 9.4.6. we had this problem when the 9.4.5 update was applied also. It is now crashing when we try to open multiple files simultaneously.
Yesterday, I narrowed down the problem to 6 plugins:
IA32
ADBC
eBook
EScript
HLS
PPKLite
SaveAsRTS
However, we discovered that that Comments and markup tool bars weren't loading. So I did a repair install on it.
Now those plugins from yesterday work and Acroform.api is causing it to crash when opening multiple files.
I did try other suggestion that involved using Icacls/cacls on dll files to no avail.
It is running on XP SP3 fully updated with plenty of RAM and HDD space.
Is there a way to fix this without reinstalling?I am not sure what's causing this problem on your machine because everything's working fine for me.
What is the version of Acroform.api on your machine now.
Do a Repair after deleting this file and see if it works.
Enable Windows MSI logging (http://support.microsoft.com/kb/314852) before you do a repair, upload that log to some file sharing server, and paste its link here.
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