PS CS3 - working on client pc and the eraser tool has gone pixelated ?

Working onsite on a clients pc - and suddenly using the erraser toll it has gone all pixleated !! grrr
I have open PS with resetting all tools, the just resetting the eraser tolls. cannot for th elife of me able to get it back to a smooth blend ?
Tired and frustrated - any helpers please.
oh its PS CS3 !!

Firstly - thanks folks - Got up this morning with great suggestion to get this sorted today.
1) eraser tool is set to Brush op=100% and Flow 100%
Mode is -= CmYK (ticked to 8 bit - changed to 16 bit no change)
So will have a go at resetting preferences. read this and did the restart holding Alt, Ctrl, and Shif. So will find the prefs.psp !
If you have larger troubles, hold down Alt, Ctrl, and Shift keys (Mac: Command, Option, Shift) while starting up Photoshop. A dialog box will appear asking if you wish to delete the preferences/settings file. 
A2: You can also simply search your hard drive for a *.psp file and delete it. It will be called something along the lines of "Adobe Photoshop X Prefs.psp".
Thanks again folks - but I am still a stressed bunny !

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