PS CS4 crash when attempting to view preferences

Hi all,
I’m running Photoshop CS4 on Windows XP (32bit). Photoshop itself seems to work fine, but if I try to view certain menus such as preferences, it will display the “CS4 has encountered an error and needs to close” message before crashing out. Any idea why?
I thought that perhaps it could be that my PC doesn’t have the specs to handle CS4, but it seems to work just fine.
I can’t use rotate view, but if I go to change my graphics card settings in preferences to allow use of open GL, that’s when PS crashes.
I also have the “encountered a problem with the display drive, and has temporarily disabled GPU enhancements” message.
Any advice would be much appreciated.

Update your graphics driver! Pretty clearly it is bunked up and not correctly installed at all or hopelessly misconfigured...
Mylenium

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Path:
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Identifier:
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Thread 1:
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1 libSystem.B.dylib
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2 com.adobe.Photoshop
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4 libSystem.B.dylib
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0 com.adobe.Photoshop
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1 com.adobe.Photoshop
0xb8179c5b CallPPCFunctionAtAddressInt + 97763
2 com.adobe.Photoshop
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3 com.adobe.Photoshop
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4 com.adobe.Photoshop
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5 com.adobe.Photoshop
0xb8145397 spin_lock_wrapper + 1791
6 com.adobe.Photoshop
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0 com.adobe.Photoshop
0xb815ad03 spin_lock_wrapper + 90219
1 com.adobe.Photoshop
0xb81749fb CallPPCFunctionAtAddressInt + 76675
2 com.adobe.Photoshop
0xb80c6b13 0xb8000000 + 813843
3 com.adobe.Photoshop
0xb80c0037 0xb8000000 + 786487
4 com.adobe.Photoshop
0xb80dd8e8 0xb8000000 + 907496
5 com.adobe.Photoshop
0xb8145c1d spin_lock_wrapper + 3973
6 com.adobe.Photoshop
0xb801ceb7 0xb8000000 + 118455
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0 com.adobe.Photoshop
0xb815a8ff spin_lock_wrapper + 89191
1 com.adobe.Photoshop
0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.adobe.Photoshop
0xb80c6b13 0xb8000000 + 813843
3 com.adobe.Photoshop
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4 com.adobe.Photoshop
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5 com.adobe.Photoshop
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0xb815a8ff spin_lock_wrapper + 89191
1 com.adobe.Photoshop
0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.adobe.Photoshop
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1 com.adobe.Photoshop
0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.adobe.Photoshop
0xb80e88cb 0xb8000000 + 952523
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0xb815a8ff spin_lock_wrapper + 89191
1 com.adobe.Photoshop
0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.adobe.Photoshop
0xb80c6b13 0xb8000000 + 813843
3 com.adobe.Photoshop
0xb80c0037 0xb8000000 + 786487
4 com.adobe.Photoshop
0xb80dd8e8 0xb8000000 + 907496
5 com.adobe.Photoshop
0xb8145397 spin_lock_wrapper + 1791
6 com.adobe.Photoshop
0xb801ceb7 0xb8000000 + 118455
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0 com.adobe.Photoshop
0xb815aa8b spin_lock_wrapper + 89587
1 com.adobe.Photoshop
0xb818c3eb CallPPCFunctionAtAddressInt + 173427
2 com.adobe.Photoshop
0xb818eeec CallPPCFunctionAtAddressInt + 184436
3 com.adobe.Photoshop
0xb80e88cb 0xb8000000 + 952523
4 ???
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0 com.adobe.Photoshop
0xb815a8ff spin_lock_wrapper + 89191
1 com.adobe.Photoshop
0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.adobe.Photoshop
0xb80c6b13 0xb8000000 + 813843
3 com.adobe.Photoshop
0xb80c0037 0xb8000000 + 786487
4 com.adobe.Photoshop
0xb80dd8e8 0xb8000000 + 907496
5 com.adobe.Photoshop
0xb8145397 spin_lock_wrapper + 1791
6 com.adobe.Photoshop
0xb801ceb7 0xb8000000 + 118455
Thread 11:
0 com.adobe.Photoshop
0xb815ad03 spin_lock_wrapper + 90219
1 com.adobe.Photoshop
0xb81749fb CallPPCFunctionAtAddressInt + 76675
2 com.adobe.Photoshop
0xb80c6b13 0xb8000000 + 813843
3 com.adobe.Photoshop
0xb80c0037 0xb8000000 + 786487
4 com.adobe.Photoshop
0xb80dd8e8 0xb8000000 + 907496
5 com.adobe.Photoshop
0xb8145c1d spin_lock_wrapper + 3973
6 com.adobe.Photoshop
0xb801ceb7 0xb8000000 + 118455
Thread 12:
0 com.adobe.Photoshop
0xb815a8c8 spin_lock_wrapper + 89136
1 com.adobe.Photoshop
0xb8177c07 CallPPCFunctionAtAddressInt + 89487
2 com.adobe.Photoshop
0xb80e88cb 0xb8000000 + 952523
3 ???
0x8b7b2aca 0 + 2340104906
Thread 13:
0 com.adobe.Photoshop
0xb815a93a spin_lock_wrapper + 89250
1 com.adobe.Photoshop
0xb8176f67 CallPPCFunctionAtAddressInt + 86255
2 com.adobe.Photoshop
0xb80e88cb 0xb8000000 + 952523
3 ???
0x8bae895e 0 + 2343471454
Thread 14:
0 com.adobe.Photoshop
0xb815aa8b spin_lock_wrapper + 89587
1 com.adobe.Photoshop
0xb818c3eb CallPPCFunctionAtAddressInt + 173427
2 com.adobe.Photoshop
0xb818eeec CallPPCFunctionAtAddressInt + 184436
3 com.adobe.Photoshop
0xb80e88cb 0xb8000000 + 952523
4 ???
0x8af75bb6 0 + 2331466678
Thread 15:
0 com.adobe.Photoshop
0xb815a8ff spin_lock_wrapper + 89191
1 com.adobe.Photoshop
0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.adobe.Photoshop
0xb80c6b13 0xb8000000 + 813843
3 com.adobe.Photoshop
0xb80c0037 0xb8000000 + 786487
4 com.adobe.Photoshop
0xb80dd8e8 0xb8000000 + 907496
5 com.adobe.Photoshop
0xb8145397 spin_lock_wrapper + 1791
6 com.adobe.Photoshop
0xb801ceb7 0xb8000000 + 118455
Thread 16:
0 com.adobe.Photoshop
0xb815a8ff spin_lock_wrapper + 89191
1 com.adobe.Photoshop
0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.adobe.Photoshop
0xb80c6b13 0xb8000000 + 813843
3 com.adobe.Photoshop
0xb80c0037 0xb8000000 + 786487
4 com.adobe.Photoshop
0xb80dd8e8 0xb8000000 + 907496
5 com.adobe.Photoshop
0xb8145397 spin_lock_wrapper + 1791
6 com.adobe.Photoshop
0xb801ceb7 0xb8000000 + 118455
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000078 ebx: 0xb81454d2 ecx: 0x00000078 edx: 0x00000000
edi: 0xb81f8714 esi: 0xb81f86f0 ebp: 0x8a028d80 esp: 0xb7fffacc
 ss: 0x0000001f efl: 0x00010206 eip: 0x8aeb2bef cs: 0x00000017
 ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000078
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0xaefb000 - 0xaefcff7 BDL.dylib 38.0.0 (compatibility 1.0.0) <7962366F-BF58-160E-0B73-338F0736B27C> /usr/libexec/oah/Shims/BDL.dylib
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0x259c2000 - 0x259c4ff7 CoreFoundation 38.0.0 (compatibility 150.0.0) <F267D656-C1AD-07A8-2CCC-9D40323BE626> /usr/libexec/oah/Shims/CoreFoundation.framework/CoreFoundation
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0x25c41000 - 0x25dbaff7 GLEngine ??? (???) <76C922AA-A4A7-2835-537B-17F316AD95F6> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x25dec000 - 0x25e1dff7 libGLImage.dylib ??? (???) <D18E2E76-DBF4-6930-039A-F66CA0D120B3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x25e25000 - 0x25f31fe7 libGLProgrammability.dylib ??? (???) <6167CEB0-D8D6-C4D9-DD74-49755ADB540F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dyl ib
0x25f50000 - 0x25f53ff7 libCoreVMClient.dylib ??? (???) <37F56237-4ABA-E5B5-968D-70FFE357E8E0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x25f58000 - 0x2636bfef com.apple.ATIRadeonX2000GLDriver 1.6.36 (6.3.6) <257CAA1D-6573-2932-E344-E96F6C9CDA84> /System/Library/Extensions/ATIRadeonX2000GLDriver.bundle/Contents/MacOS/ATIRadeonX2000GLD river
0x2639d000 - 0x263c1fe7 GLRendererFloat ??? (???) <F19DDBE8-1DF6-6618-F554-0E81ED85CE67> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GLRendererFl oat
0x80000000 - 0x8005dff7 com.apple.framework.IOKit 2.0 (???) <3DABAB9C-4949-F441-B077-0498F8E47A35> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x8007d000 - 0x800e7fe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x80142000 - 0x802e9ff7 libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
0x8036b000 - 0x804e6fe7 com.apple.CoreFoundation 6.6.6 (550.44) <F88C95CD-1264-782D-A1F5-204739847E93> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x805de000 - 0x805ecfe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <33C1B260-ED05-945D-FC33-EF56EC791E2E> /usr/lib/libz.1.dylib
0x805f1000 - 0x805fdff7 libkxld.dylib ??? (???) <9A441C48-2D18-E716-5F38-CBEAE6A0BB3E> /usr/lib/system/libkxld.dylib
0x80601000 - 0x80647ff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
0x80654000 - 0x807d6fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <D5980817-6D19-9636-51C3-E82BAE26776B> /usr/lib/libicucore.A.dylib
0x80838000 - 0x808e5fe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <9F8413A6-736D-37D9-8EB3-7986D4699957> /usr/lib/libobjc.A.dylib
0x808f9000 - 0x808fcfe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <39AC3185-E633-68AA-7CD6-1230E7F1CEF4> /usr/lib/dyld
0xb8000000 - 0xb81defff +com.adobe.Photoshop 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]) (11.0) <6437A74D-607F-7339-5F7E-F6B0EF81C25D> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Translated Code Information:
objc[3308]: garbage collection is ON
Rosetta Version: 22.27
Args:
/Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 -psn_0_1683867
Exception: EXC_BAD_ACCESS (0x0001)
Thread 0: (0xb03a6d74, 0xb815a8ff)
0x91c39aa4: /usr/lib/libSystem.B.dylib : __dispatch_semaphore_wait_slow + 248
0x91c38190: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 116
0x91b55f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : + 0
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x20000000
lr: 0x91c39abc
ctr: 0x91ab5600
r00: 0xffffffda
r01: 0xf0386dc0
r02: 0x00000000
r03: 0x00002403
r04: 0x00000040
r05: 0x3b9ab575
r06: 0x00000020
r07: 0x00000000
r08: 0x3b9ab575
r09: 0x00000000
r10: 0x3b9ab575
r11: 0xa033e698
r12: 0x91ab5600
r13: 0x00000000
r14: 0x00000000
r15: 0x00000000
r16: 0x00000000
r17: 0x00000000
r18: 0x00000000
r19: 0x00000000
r20: 0x00000000
r21: 0xa034470c
r22: 0xa0344700
r23: 0xa0344708
r24: 0x00000658
r25: 0x039443a5
r26: 0xa0344398
r27: 0x00000040
r28: 0x0000000f
r29: 0x224d3575
r30: 0xa03446e0
r31: 0x91c399b4
Thread 1: (0xb0428e30, 0xb815a93a)
0x91b526a4: /usr/lib/libSystem.B.dylib : __pthread_cond_wait + 880
0x93d7f984: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _TSWaitOnConditionTimedRelative + 240
0x93d81a00: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _TSWaitOnSemaphoreCommon + 468
0x93d0f670: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : AsyncFileThread(void*) + 92
0x91b55f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : + 0
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x00000000
lr: 0x91b526e8
ctr: 0x91ab5610
r00: 0xffffffd9
r01: 0xf068c8b0
r02: 0x00000001
r03: 0x00004d03
r04: 0x00004b03
r05: 0x0000003c
r06: 0x00000000
r07: 0x00000000
r08: 0x00000200
r09: 0x00000001
r10: 0xf068ce88
r11: 0xa033e6a0
r12: 0x91ab5610
r13: 0x00000000
r14: 0x00000000
r15: 0x00000000
r16: 0x00000000
r17: 0x00000000
r18: 0x93df01cc
r19: 0x93df01d0
r20: 0xa03456d0
r21: 0x93df01d4
r22: 0x00000000
r23: 0x00000000
r24: 0x0000003c
r25: 0x00000001
r26: 0xa034571c
r27: 0xf068ce88
r28: 0xa07804ac
r29: 0x00000000
r30: 0xa07804e0
r31: 0x91b52340
Thread 2: (0xb04aa84c, 0xb815aa8b)
0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : + 0
0x93d7d4bc: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _TS_exception_listener_thread + 128
0x91b55f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x20000000
lr: 0x91ab5cc4
ctr: 0x91ab5590
r00: 0xffffffe1
r01: 0xf0407df0
r02: 0xa0349090
r03: 0x1b11aa00
r04: 0x00000002
r05: 0x00000000
r06: 0x00000054
r07: 0x0000a007
r08: 0x00000000
r09: 0x00000000
r10: 0x1b800000
r11: 0xa033e194
r12: 0x91ab5590
r13: 0x00000000
r14: 0x00000000
r15: 0x00000000
r16: 0x00000000
r17: 0x00000000
r18: 0x00000000
r19: 0x00000000
r20: 0x00000000
r21: 0x00000000
r22: 0x1b11aa00
r23: 0x00000000
r24: 0x00000054
r25: 0x0000a007
r26: 0x00000000
r27: 0x00000000
r28: 0x00000002
r29: 0x00000002
r30: 0x00000000
r31: 0x93d7d444
Thread 3: (0xb0630e48, 0xb815a8c8)
0xf060bd28: No symbol
0x2985e12c: /Applications/Adobe Photoshop CS4/Plug-ins/Extensions/ScriptingSupport.plugin/Contents/MacOS/ScriptingSupport : ScObjects::Thread::sleep(unsigned int) + 144
0x2985e234: /Applications/Adobe Photoshop CS4/Plug-ins/Extensions/ScriptingSupport.plugin/Contents/MacOS/ScriptingSupport : ScObjects::Thread::wait(unsigned int) + 56
0x2984c818: /Applications/Adobe Photoshop CS4/Plug-ins/Extensions/ScriptingSupport.plugin/Contents/MacOS/ScriptingSupport : ScObjects::BridgeTalkThread::run() + 436
0x2985e5d4: /Applications/Adobe Photoshop CS4/Plug-ins/Extensions/ScriptingSupport.plugin/Contents/MacOS/ScriptingSupport : ScObjects::Thread::go(void*) + 316
0x91b55f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : + 0
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x00000000
lr: 0x91ad74bc
ctr: 0x91ab5700
r00: 0xffffffa6
r01: 0xf060bcb0
r02: 0x00000653
r03: 0x00000653
r04: 0x7ee178d6
r05: 0x00000000
r06: 0x00000001
r07: 0x00000000
r08: 0x91c4e264
r09: 0x00000000
r10: 0x00000000
r11: 0xa033e048
r12: 0x91ab5700
r13: 0x00000000
r14: 0x00000000
r15: 0x00000000
r16: 0x00000000
r17: 0x00000000
r18: 0x00000000
r19: 0x00000000
r20: 0x00000000
r21: 0x00000000
r22: 0x00000000
r23: 0xa0347348
r24: 0x00000000
r25: 0xf060bd70
r26: 0xa0347348
r27: 0xa034ae34
r28: 0x00000653
r29: 0x00000653
r30: 0x7ee178d6
r31: 0x91ad7348
Thread 4: (0xb0823d74, 0xb815a8ff)
0x91c39aa4: /usr/lib/libSystem.B.dylib : __dispatch_semaphore_wait_slow + 248
0x91c38190: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 116
0x91b55f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : + 0
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x20000000
lr: 0x91c39abc
ctr: 0x91ab5600
r00: 0xffffffda
r01: 0xf080fdc0
r02: 0x00000000
r03: 0x00002703
r04: 0x00000040
r05: 0x3b9ab1e7
r06: 0x00000020
r07: 0x00000000
r08: 0x3b9ab1e7
r09: 0x00000000
r10: 0x3b9ab1e7
r11: 0xa033e698
r12: 0x91ab5600
r13: 0x00000000
r14: 0x00000000
r15: 0x00000000
r16: 0x00000000
r17: 0x00000000
r18: 0x00000000
r19: 0x00000000
r20: 0x00000000
r21: 0xa03447cc
r22: 0xa03447c0
r23: 0xa03447c8
r24: 0x00000662
r25: 0x9b305b23
r26: 0xa034450c
r27: 0x00000040
r28: 0x0000000f
r29: 0x224d31e7
r30: 0xa03447a0
r31: 0x91c399b4
Thread 5: (0xb019ed74, 0xb815a8ff)
0x91c39aa4: /usr/lib/libSystem.B.dylib : __dispatch_semaphore_wait_slow + 248
0x91c38190: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 116
0x91b55f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : + 0
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x20000000
lr: 0x91c39abc
ctr: 0x91ab5600
r00: 0xffffffda
r01: 0xf0182dc0
r02: 0x00000000
r03: 0x00002703
r04: 0x00000040
r05: 0x3b9aad92
r06: 0x00000020
r07: 0x00000000
r08: 0x3b9aad92
r09: 0x00000000
r10: 0x3b9aad92
r11: 0xa033e698
r12: 0x91ab5600
r13: 0x00000000
r14: 0x00000000
r15: 0x00000000
r16: 0x00000000
r17: 0x00000000
r18: 0x00000000
r19: 0x00000000
r20: 0x00000000
r21: 0xa03447cc
r22: 0xa03447c0
r23: 0xa03447c8
r24: 0x00000662
r25: 0xa07eddef
r26: 0xa034450c
r27: 0x00000040
r28: 0x0000000f
r29: 0x224d2d92
r30: 0xa03447a0
r31: 0x91c399b4
Thread 6: (0xb0324e34, 0xb815a8ff)
0x91c39aa4: /usr/lib/libSystem.B.dylib : __dispatch_semaphore_wait_slow + 248
0x91c38190: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 116
0x91b55f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : + 0
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x20000000
lr: 0x91c39abc
ctr: 0x91ab5600
r00: 0xffffffda
r01: 0xf0305dc0
r02: 0x00000000
r03: 0x00002403
r04: 0x00000040
r05: 0x3b9ac01a
r06: 0x00000020
r07: 0x00000000
r08: 0x3b9ac01a
r09: 0x00000000
r10: 0x3b9ac01a
r11: 0xa033e698
r12: 0x91ab5600
r13: 0x00000000
r14: 0x00000000
r15: 0x00000000
r16: 0x00000000
r17: 0x00000000
r18: 0x00000000
r19: 0x00000000
r20: 0x00000000
r21: 0xa034470c
r22: 0xa0344700
r23: 0xa0344708
r24: 0x0000065b
r25: 0x658760c9
r26: 0xa0344398
r27: 0x00000040
r28: 0x0000000f
r29: 0x224d401a
r30: 0xa03446e0
r31: 0x91c399b4
Thread 7: (0xb05aed44, 0xb815ad03)
0x91b526a4: /usr/lib/libSystem.B.dylib : __pthread_cond_wait + 880
0x93d7f830: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _TSWaitOnCondition + 136
0x93d7f960: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _TSWaitOnConditionTimedRelative + 204
0x93d3c498: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _MPWaitOnQueue + 280
0x02caca8c: @executable_path/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE : + 187020
0x02cac410: @executable_path/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE : + 185360
0x93d3d988: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _PrivateMPEntryPoint + 100
0x91b55f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : + 0
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x00000000
lr: 0x91b52810
ctr: 0x91b9fdf4
r00: 0x0000014e
r01: 0xf0509b90
r02: 0xf0509bdc
r03: 0x00004a03
r04: 0x00004c03
r05: 0x00000000
r06: 0x00000000
r07: 0x00000000
r08: 0x00000000
r09: 0x00000000
r10: 0x91acd694
r11: 0xa033e1b0
r12: 0x91b9fdf4
r13: 0x00000000
r14: 0x00000000
r15: 0x00000000
r16: 0x00000000
r17: 0x00000000
r18: 0x00000000
r19: 0x00000000
r20: 0xf0509d38
r21: 0xf0509d48
r22: 0x00000000
r23: 0x00000000
r24: 0x00000000
r25: 0x00000000
r26: 0xa034571c
r27: 0x00000000
r28: 0xa077cd0c
r29: 0x1b2ebe00
r30: 0x279044e8
r31: 0x91b52340
Thread 8: (0xb07a1d74, 0xb815a8ff)
0x91c39aa4: /usr/lib/libSystem.B.dylib : __dispatch_semaphore_wait_slow + 248
0x91c38190: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 116
0x91b55f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : + 0
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x20000000
lr: 0x91c39abc
ctr: 0x91ab5600
r00: 0xffffffda
r01: 0xf078edc0
r02: 0x00000000
r03: 0x00002703
r04: 0x00000040
r05: 0x3b9aaf91
r06: 0x00000020
r07: 0x00000000
r08: 0x3b9aaf91
r09: 0x00000000
r10: 0x3b9aaf91
r11: 0xa033e698
r12: 0x91ab5600
r13: 0x00000000
r14: 0x00000000
r15: 0x00000000
r16: 0x00000000
r17: 0x00000000
r18: 0x00000000
r19: 0x00000000
r20: 0x00000000
r21: 0xa03447cc
r22: 0xa03447c0
r23: 0xa03447c8
r24: 0x00000662
r25: 0x9d7e10d6
r26: 0xa034450c
r27: 0x00000040
r28: 0x0000000f
r29: 0x224d2f91
r30: 0xa03447a0
r31: 0x91c399b4
Thread 9: (0xb0220e38, 0xb815a8c8)
0x91b526a4: /usr/lib/libSystem.B.dylib : __pthread_cond_wait + 880
0x0acf7f58: No symbol
0x0acf2b70: No symbol
0x0acf7ffc: No symbol
0x91b55f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : + 0
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x20000000
lr: 0x91b526fc
ctr: 0x91ab55f0
r00: 0xffffffdb
r01: 0xf0203d20
r02: 0x00000001
r03: 0x00004903
r04: 0x00004703
r05: 0x00000000
r06: 0x00000000
r07: 0x00000000
r08: 0x00002528
r09: 0x00000001
r10: 0xa0353c88
r11: 0xa033e69c
r12: 0x91ab55f0
r13: 0x00000000
r14: 0x00000000
r15: 0x00000000
r16: 0x00000000
r17: 0x00000000
r18: 0x00000000
r19: 0x00000000
r20: 0x00000000
r21: 0x00000000
r22: 0x00000000
r23: 0x00000000
r24: 0x00000000
r25: 0x00000000
r26: 0xa034571c
r27: 0x00000000
r28: 0x05a5e1d0
r29: 0x00000000
r30: 0x05a5de80
r31: 0x91b52340
Thread 10: (0xb052cd74, 0xb815a8ff)
0x93d3ca3c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _MPWaitOnSemaphore + 40
0x2672da8c: /Applications/Adobe Photoshop CS4/Plug-ins/Extensions/MultiProcessor Support.plugin/Contents/MacOS/MultiProcessor Support : + 215692
0x93d3d988: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _PrivateMPEntryPoint + 100
0x91b55f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : + 0
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x00000000
lr: 0x93d3ca80
ctr: 0x91ab5600
r00: 0xffffffda
r01: 0xf0488da0
r02: 0x1c5ae670
r03: 0x0000a307
r04: 0x7fffffff
r05: 0x00000000
r06: 0x00000000
r07: 0x00000000
r08: 0x000007c0
r09: 0x4d555458
r10: 0x00000040
r11: 0xa033e698
r12: 0x91ab5600
r13: 0x00000000
r14: 0x00000000
r15: 0x00000000
r16: 0x00000000
r17: 0x00000000
r18: 0x00000000
r19: 0x00000000
r20: 0x00000000
r21: 0x00000000
r22: 0x00000000
r23: 0x00000000
r24: 0x00000000
r25: 0x00000000
r26: 0x2674da30
r27: 0x2674da30
r28: 0x2674da30
r29: 0x7fffffff
r30: 0x00000000
r31: 0x93d3ca20
Thread 11: (0xb02a2d74, 0xb815a8ff)
0x91c39aa4: /usr/lib/libSystem.B.dylib : __dispatch_semaphore_wait_slow + 248
0x91c38190: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 116
0x91b55f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : + 0
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x20000000
lr: 0x91c39abc
ctr: 0x91ab5600
r00: 0xffffffda
r01: 0xf0284dc0
r02: 0x00000000
r03: 0x00002603
r04: 0x00000040
r05: 0x3b9ab59e
r06: 0x00000020
r07: 0x00000000
r08: 0x3b9ab59e
r09: 0x00000000
r10: 0x3b9ab59e
r11: 0xa033e698
r12: 0x91ab5600
r13: 0x00000000
r14: 0x00000000
r15: 0x00000000
r16: 0x00000000
r17: 0x00000000
r18: 0x00000000
r19: 0x00000000
r20: 0x00000000
r21: 0xa034478c
r22: 0xa0344780
r23: 0xa0344788
r24: 0x00000658
r25: 0x0376bd45
r26: 0xa0344490
r27: 0x00000040
r28: 0x0000000f
r29: 0x224d359e
r30: 0xa0344760
r31: 0x91c399b4
Thread 12: Crashed (0xb7fffacc, 0x8aeb2bef)
0x989612f8: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit : __NSNavCustomControl + 756
0x95ab9f18: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices : _NavCustomControl + 80
0x00085774: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 542580
0x008470cc: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 8675532
0x00084220: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 537120
0x0084d6b8: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 8701624
0x000a8410: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 685072
0x0014ab9c: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 1350556
0x0013b93c: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 1288508
0x0013ba80: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 1288832
0x0007eef8: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 515832
0x0007f110: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 516368
0x008440ac: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 8663212
0x00083b90: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 535440
0x0084b19c: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 8692124
0x00082ab8: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 531128
0x0007e524: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 513316
0x00083304: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 533252
0x000a6a64: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 678500
0x0007f1d4: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 516564
0x00081ff4: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 528372
0x00082278: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 529016
0x00844050: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 8663120
0x0007f57c: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 517500
0x002c1de8: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 2887144
0x002c2220: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 2888224
0x0000349c: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 9372
0x000031a0: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 8608
0xa8f7ffbf: No symbol
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x20000000
lr: 0x98961308
ctr: 0x901db144
r00: 0x989612f8
r01: 0xbfffdd90
r02: 0x00000000
r03: 0x00000078
r04: 0x99552320
r05: 0xa0eac6b0
r06: 0x2a400000
r07: 0x00000000
r08: 0x2a3a8160
r09: 0x989612d8
r10: 0x974c40e0
r11: 0x66ab2320
r12: 0x901db144
r13: 0x00524fe4
r14: 0x00521eb4
r15: 0x00000000
r16: 0xa001cb08
r17: 0xa001c8a8
r18: 0x2a396e80
r19: 0x00520594
r20: 0xbffff0fc
r21: 0x00000014
r22: 0x0af01900
r23: 0xbfffe8a8
r24: 0x01e20000
r25: 0x277d3c10
r26: 0xbfffe3d8
r27: 0x00000008
r28: 0x00000078
r29: 0x99552320
r30: 0xbfffe408
r31: 0x9896100c
Thread 13: (0xb009ad38, 0xb815acc0)
0x91c384b8: /usr/lib/libSystem.B.dylib : __dispatch_mgr_invoke + 228
0x91c37e9c: /usr/lib/libSystem.B.dylib : __dispatch_queue_invoke + 308
0x91c3802c: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread2 + 372
0x91c38168: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 76
0x91b55f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : + 0
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x20000000
lr: 0x91c38480
ctr: 0x91af92d8
r00: 0x0000016b
r01: 0xf0080bb0
r02: 0x00000000
r03: 0x00000004
r04: 0x00000000
r05: 0x00000000
r06: 0xf0080d0c
r07: 0x00000001
r08: 0xf0080d28
r09: 0x00000000
r10: 0x0000000f
r11: 0xa033d530
r12: 0x91af92d8
r13: 0x10624dd3
r14: 0x91c87b04
r15: 0xf0080c0c
r16: 0xf0080c8c
r17: 0xa03583dc
r18: 0xf0080d28
r19: 0xa0352588
r20: 0xa0353588
r21: 0xf0080d0c
r22: 0xa0352508
r23: 0xa0352488
r24: 0xa03583dc
r25: 0x00000000
r26: 0xa034462c
r27: 0x00000000
r28: 0xa0344604
r29: 0xa034433c
r30: 0xf0080d28
r31: 0x91c383dc
Thread 14: (0xb011cd44, 0xb815ad03)
0x91ad761c: /usr/lib/libSystem.B.dylib : _nanosleep$UNIX2003 + 80
0x91abba88: /usr/lib/libSystem.B.dylib : _usleep$UNIX2003 + 72
0x97c1e7d4: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : TNode::WaitToBeSynced(bool) + 204
0x97c29400: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : TNode::StSynchronize::StSynchronize(TNodePtr const&, unsigned long) + 172
0x97c3b968: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : TNode::GetNodeFromPathName(TUString const&, TNodePtr&) + 68
0x97c31e78: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : TNode::FindUserFolder(unsigned long, bool, TNodePtr&) + 216
0x97c31fe4: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : TNode::SetSpecialNodeFromOStype(unsigned long) + 176
0x97c3221c: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : TNode::SetSpecialNode(unsigned long, TNodePtr&) + 340
0x97c3254c: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : TNode::GetSpecialNodeWithStatus(unsigned long, OpaqueNodeRequest* const&, unsigned long, TNodePtr&) + 584
0x97c3294c: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : TNode::GetSpecialNode(unsigned long, OpaqueNodeRequest* const&, unsigned long) + 48
0x97c42c80: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : TNode::IsDesktop() const + 104
0x97c37dd0: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : TNode::ResolveSharedFileListAliasIfNeeded() + 704
0x97c38c4c: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : TNode::SynchronizeChildren(unsigned long, TNodeEventPtrSet&) + 3368
0x97c39034: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : TNode::HandleSync(unsigned long) + 732
0x97c39194: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : TNode::HandleSync(TCountedPtr<TNodeTask> const&, TNodePtr const&) + 60
0x97c3f210: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : TNode::HandleNodeRequest(TCountedPtr<TNodeTask> const&, TCountedPtr<TVolumeSyncThread> const&) + 1028
0x97c78e48: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : ___PostNodeTaskRequest_block_invoke_2 + 100
0x91c35ea0: /usr/lib/libSystem.B.dylib : __dispatch_call_block_and_release + 32
0x91c37b98: /usr/lib/libSystem.B.dylib : __dispatch_queue_drain + 356
0x91c37dbc: /usr/lib/libSystem.B.dylib : __dispatch_queue_invoke + 84
0x91c3802c: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread2 + 372
0x91c38168: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 76
0x91b55f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : + 0
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x00000000
lr: 0x91ad7694

On my PC, iTunes 11.0.3.42 causes it to hang when attempting to view a .MOV (1.6GB) requiring a cold boot. What could be causing this?

On my PC running windows XP Service Pack 3, iTunes 11.0.3.42 causes it to hang when attempting to view a .MOV (1.6 GB) requiring a cold boot. What could be causing this? Corrupted .MOV? Too little RAM? It successfully plays a 162 MB .MOV.

Hello David,
Thank you for providing all that information about the iTunes issue you are experiencing. We would first want to rule out any software issues before we can determine if it has to do with RAM. I found an article that will help you isolate and troubleshoot software issues that could be causing iTunes to behave this way:
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421
I hope this helps you get back on track with watching movies in iTunes!
Best,
Sheila M.

Illustrator CS4 Crashes when Printing.

My Illustrator CS4 Crashes when I try to print.... Can Anybody Print with 10.7 and Illustrator CS4 ?

I had a similar problem. Just installed 10.7.2 and found i couldnt print using my old verison of CS3. So i went to the Adobe page and found the following solution (copied straight from the site).
Issue
Printing from InDesign CS3 or CS4, or Illustrator CS3 or CS4 on Apple OS 10.7 (code named Lion) results in the Adobe application crashing. Acrobat 8.x is also installed, or was installed on the system previously.
Solution
The following workaround can be applied to get these older versions of Illustrator and InDesign to print on this newer operating system. Remove the following files and back them up:
[Hard Drive]/Library/Printers/PPDs/contents/Resources/en.lproj
[Hard Drive]/Library/Printers/PPDs/contents/Resources/Zh_CN.lproj
[Hard Drive]/Library/Printers/PPDs/contents/Resources/Ja.lproj
[Hard Drive]/Library/Printers/PPDs/contents/Resources/ko.lproj
[Hard Drive]/Library/Printers/PPDs/contents/Resources/Zh_TW.lproj
Additional information
Creative Suite 3.x and 4.x applications were not designed to function under this newer version of the Mac OS, so some issues can affect them. Upgrading to the latest versions of these applications ensures that you achieve maximum compatibility with the new OS.
Link: http://kb2.adobe.com/cps/912/cpsid_91254.html

Java error when attempting to view projects tab in Rel 8.0

Hi,
When attempting to view the projects, resources or administrator settings in the Web app of P6 Rel 8.0 I get a message saying error, click for details in the display section of the page.
I had Java ver 6.24 installed on the laptop. I removed this and installed ver 6.20 as required for Rel 8.0.
I can logon, view dashboard information, the error only comes up with Projects, Resources and attempting to view the administrator settings.
I have cleared the cache in Internet explorer and the java console.
Any help appreciated

Office 2007, by default, saves with a docx extension, unless you specify to save it in an older format. It sounds like the document reader on the BB is not handling the document the way Office 2007 converts it, but the full version of Word 2003 on your computer is opening it fine.
Then, when it is saved in Office/Word 2003, it DOES work with your reader. Perhaps an update to the reader software on the BB is needed so it will properly handle the converted docx to doc files?

PS CS4 crash when attempting to view preferences

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