PS CS4 Error: Could not build preview because of a disk error

I have been using this version of Photoshop without any problems for about two years, and then I upgraded to OS X Lion last week and now I get a disk error when I try to save a file. The message says "Photoshop could not build preview because of a disk error". I tried to save the file to a thumb drive, but I get the same problem. I believe I also got a scratch disk error one of the times as well. Anyone have any ideas on how I can fix this? I have already downloaded the latest update. I have tried restarting my computer. It works ok for a few times after restart but then the error returns.

I guess it could be a coincidence, but since this started happening right after I installed OS X 10.7 I have to think it has something to do with that. I'll try using the repair disk utility... Don't have a 10.7 disk since i installed from the app store, so not really sure what steps to take.

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mistahbo1 wrote:
…I have assigned two hard drives for photoshop, one with 16 GB free and the other with 8 GB free. I am getting very frustrated. Please help!
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682593 (3088) - exe\logging.cpp:0841: --- START 2014\11\4 5:38:34 AM ---
682593 (3088) - exe\main.cpp:4511: WinSAT registry node is created or present
682609 (3088) - exe\main.cpp:4542: Command Line = winsat formal
682625 (3088) - exe\main.cpp:4314: INFO: The axe results path environment variable is not set. Assuming we aren't running under AXE.
682625 (3088) - exe\main.cpp:4649: INFO: Winsat is not running in AXE mode.
682625 (3088) - exe\processwinsaterror.cpp:0146: ERROR: tried to read resource strings, unknown exception occured
682687 (3088) - exe\main.cpp:4741: > IsFormal=TRUE IsMoobe=FALSE.
682687 (3088) - exe\watchdog.cpp:0113: WatchDogThreadProc Launched with priority 0
682734 (3088) - exe\main.cpp:4860: Watch dog system enabled
682734 (3088) - exe\main.cpp:4875: Main watch dog timer set to 600.0 seconds
682875 (3088) - common\winsatutilities.cpp:1060: PNPID from DX9 call = PCI\VEN_1002&DEV_9851&SUBSYS_22CE103C&REV_05
682875 (3088) - common\winsatutilities.cpp:1126: Index [0]: PNPID = PCI\VEN_1002&DEV_9851&SUBSYS_22CE103C&REV_05
682875 (3088) - common\winsatutilities.cpp:1150: Matching device PnPID is PCI\VEN_1002&DEV_9851&SUBSYS_22CE103C&REV_05
682875 (3088) - common\winsatutilities.cpp:1126: Index [1]: PNPID = ROOT\BasicDisplay
682937 (3088) - exe\main.cpp:2615: > DWM Running.
682937 (3088) - exe\main.cpp:2622: > turning off DWM.
682937 (3088) - exe\main.cpp:2595: > EMD service will be restored on exit.
682984 (3088) - exe\syspowertools.cpp:0983: > Read the active power scheme as '381b4222-f694-41f0-9685-ff5bb260df2e'
682984 (3088) - exe\main.cpp:2923: > power policy saved.
683171 (3088) - exe\syspowertools.cpp:1015: > Set the active power scheme to 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c'
683171 (3088) - exe\main.cpp:2944: > power policy set to maximum.
684515 (3088) - exe\main.cpp:0867: > WinSAT info: Version=V6.3 Build-9600.16384
684562 (3088) - exe\main.cpp:1007: > IsOfficial=TRUE IsFormal=TRUE IsMoobe=FALSE RanOverTs=FALSE RanOnbatteries=FALSE
684562 (3088) - exe\main.cpp:4125: > Power 'execution' request successfully set.
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684640 (3088) - exe\main.cpp:1852: > Run Assessment dwm -aname DWM -time 10 -fbc 10 -disp off -normalw 1 -alphaw 2 -width 1280 -height 1024 -winwidth C(1144) -winheight C(915) -rendertotex 6 -rtdelta 3 -nolock
684656 (3088) - d3d\graphicsop.cpp:0195: GraphicsOp::AssessmentThread Launched with priority 0
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696359 (3088) - exe\main.cpp:2138: > DWM Assessment results processing SUCCESS
696359 (3088) - exe\main.cpp:1852: > Run Assessment d3d -aname Batch -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 300 -batchcnt C(10) -objs C(26) -rendertotex 6 -rtdelta 3 -texpobj C(1)
696359 (3088) - d3d\graphicsop.cpp:0195: GraphicsOp::AssessmentThread Launched with priority 0
702843 (3088) - exe\main.cpp:1852: > Run Assessment d3d -aname Alpha -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 300 -batchcnt C(75) -objs C(26) -rendertotex 6 -rtdelta 3 -texpobj C(1)
702843 (3088) - d3d\graphicsop.cpp:0195: GraphicsOp::AssessmentThread Launched with priority 0
709234 (3088) - exe\main.cpp:1852: > Run Assessment d3d -aname Tex -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 500 -batchcnt C(125) -objs C(20) -noalpha -texshader -totaltex 10 -texpobj C(4) -rendertotex 6 -rtdelta 3
709234 (3088) - d3d\graphicsop.cpp:0195: GraphicsOp::AssessmentThread Launched with priority 0
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716265 (3088) - d3d\graphicsop.cpp:0195: GraphicsOp::AssessmentThread Launched with priority 0
723500 (3088) - exe\main.cpp:1852: > Run Assessment d3d -dx10 -aname Batch -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 300 -batchcnt C(10) -objs C(26) -rendertotex 6 -rtdelta 3 -texpobj C(1)
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723500 (3088) - d3d\graphicsop.cpp:0195: GraphicsOp::AssessmentThread Launched with priority 0
723500 (3088) - d3d\graphicsop.cpp:0217: Driver is not WDDM 1.1 or WDDM 1.2; aborting DX10 assessment.
723500 (3088) - exe\main.cpp:1852: > Run Assessment d3d -dx10 -aname Tex -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 500 -batchcnt C(125) -objs C(20) -noalpha -texshader -totaltex 10 -texpobj C(4) -rendertotex 6 -rtdelta
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723500 (3088) - d3d\graphicsop.cpp:0195: GraphicsOp::AssessmentThread Launched with priority 0
723500 (3088) - d3d\graphicsop.cpp:0217: Driver is not WDDM 1.1 or WDDM 1.2; aborting DX10 assessment.
723500 (3088) - exe\main.cpp:1852: > Run Assessment d3d -dx10 -aname ALU -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 500 -batchcnt C(125) -objs C(20) -noalpha -alushader -totaltex 10 -texpobj C(1) -rendertotex 6 -rtdelta
3
723500 (3088) - d3d\graphicsop.cpp:0195: GraphicsOp::AssessmentThread Launched with priority 0
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723500 (3088) - d3d\graphicsop.cpp:0195: GraphicsOp::AssessmentThread Launched with priority 0
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723500 (3088) - exe\main.cpp:1852: > Run Assessment d3d -dx10 -aname GeomV8 -time 7 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 75;100;120 -batchcnt C(25);C(100);C(150) -objs C(8);C(17);C(29) -noalpha -geomv8shader -texpobj C(0)
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723500 (3088) - d3d\graphicsop.cpp:0195: GraphicsOp::AssessmentThread Launched with priority 0
723500 (3088) - d3d\graphicsop.cpp:0217: Driver is not WDDM 1.1 or WDDM 1.2; aborting DX10 assessment.
723515 (3088) - exe\main.cpp:1852: > Run Assessment d3d -dx10 -aname CBuffer -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 75 -batchcnt C(25) -objs C(8) -rendertotex 6 -rtdelta 3 -texpobj C(1) -cbuffershader -cbufa 2 -cbuff
5 -cbufp 6
723515 (3088) - d3d\graphicsop.cpp:0195: GraphicsOp::AssessmentThread Launched with priority 0
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723515 (3088) - exe\main.cpp:1852: > Run Assessment mfmedia -input C:\Windows\Performance\WinSAT\winsat.wmv -nopmp
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733562 (3088) - mfmedia\mediaerror.cpp:0137: mfmediatest.cpp @ 1555: 0x800705b4 == ERROR_TIMEOUT
733578 (3088) - mfmedia\mediaerror.cpp:0137: mfmediatest.cpp @ 1279: 0x800705b4 == ERROR_TIMEOUT
733578 (3088) - mfmedia\mediaerror.cpp:0137: mfmediatest.cpp @ 388: 0x800705b4 == ERROR_TIMEOUT
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733625 (3088) - exe\main.cpp:4164: > Power request 'execution' successfully cleared.
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733859 (3088) - exe\watchdog.cpp:0339: Watch dog system shutdown
733859 (3088) - exe\main.cpp:5204: > exit value = 21.
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Hi,
I'm agree with amavhsrma, we do need more information about your problem. We couldn't provide any suggestion with single log file.
Roger Lu
TechNet Community Support

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