PS CS4 Macintosh

Just loaded CS4 Standard. All of the brushes in the flyout menu are greyed out. Similarly the Filter>Brush Strokes option is also greyed out.
What am I missing?

What Scott said.  Please read this post by a forum host for advice on how to ask your questions correctly for quicker and better answers: 
http://forums.adobe.com/thread/375816?tstart=0
Thanks!

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    Path:                  /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
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    Responsible:           Adobe Photoshop CS4 [181]
    User ID:               501
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    OS Version:            Mac OS X 10.10.2 (14C109)
    Report Version:        11
    Anonymous UUID:        5132E837-3842-3AFD-F073-DC5E1967093F
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    4   AdobeCoolType                 0x031483ec 0x313d000 + 46060
    5   AdobeCoolType                 0x0314d652 0x313d000 + 67154
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    9   AdobeCoolType                 0x03219fa9 CTCleanup + 573565
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    12  AdobeCoolType                 0x031a1089 CTCleanup + 78173
    13  AdobeCoolType                 0x031a10f8 CTCleanup + 78284
    14  AdobeCoolType                 0x031ad77d CTCleanup + 129105
    15  AdobeCoolType                 0x0316e270 0x313d000 + 201328
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    28  com.adobe.Photoshop           0x00f11260 0x1000 + 15794784
    29  com.adobe.Photoshop           0x00ea16c1 0x1000 + 15337153
    30  com.adobe.Photoshop           0x00eaeac8 0x1000 + 15391432
    31  com.adobe.Photoshop           0x00eaf74e 0x1000 + 15394638
    32  com.adobe.Photoshop           0x00eb0c93 0x1000 + 15400083
    33  com.adobe.Photoshop           0x00e1d8e8 0x1000 + 14797032
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    36  com.adobe.Photoshop           0x008c57bf 0x1000 + 9193407
    37  com.adobe.Photoshop           0x008c5c84 0x1000 + 9194628
    38  com.adobe.Photoshop           0x008fef8d 0x1000 + 9428877
    39  com.adobe.Photoshop           0x008ff517 0x1000 + 9430295
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    43  com.adobe.Photoshop           0x000671ad 0x1000 + 418221
    44  com.adobe.Photoshop           0x0006348f 0x1000 + 402575
    45  com.adobe.Photoshop           0x00063c44 0x1000 + 404548
    46  com.adobe.Photoshop           0x00063dd3 0x1000 + 404947
    47  com.adobe.Photoshop           0x0006212f 0x1000 + 397615
    48  com.adobe.Photoshop           0x002205da 0x1000 + 2225626
    49  com.adobe.Photoshop           0x00220666 0x1000 + 2225766
    50  com.adobe.Photoshop           0x00003812 0x1000 + 10258
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    4   com.apple.CoreServices.CarbonCore 0x92016312 TSWaitOnConditionTimedRelative + 195
    5   com.apple.CoreServices.CarbonCore 0x91fe1ddf MPWaitOnQueue + 199
    6   AdobeACE                       0x027c038d 0x278f000 + 201613
    7   AdobeACE                       0x027bfd85 0x278f000 + 200069
    8   com.apple.CoreServices.CarbonCore 0x91fe243a PrivateMPEntryPoint + 68
    9   libsystem_pthread.dylib       0x9a3c7e13 _pthread_body + 138
    10  libsystem_pthread.dylib       0x9a3c7d89 _pthread_start + 162
    11  libsystem_pthread.dylib       0x9a3c5e52 thread_start + 34
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    2   libsystem_pthread.dylib       0x9a3cc1c0 pthread_cond_wait$UNIX2003 + 71
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    4   com.apple.CoreServices.CarbonCore 0x92016312 TSWaitOnConditionTimedRelative + 195
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    7   AdobeACE                       0x027bfd85 0x278f000 + 200069
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    3   com.adobe.PSAutomate           0x2b7dd211 ScObjects::Thread::wait(unsigned int) + 23
    4   com.adobe.PSAutomate           0x2b7cddc6 ScObjects::BridgeTalkThread::run() + 332
    5   com.adobe.PSAutomate           0x2b7dd4d3 ScObjects::Thread::go(void*) + 239
    6   libsystem_pthread.dylib       0x9a3c7e13 _pthread_body + 138
    7   libsystem_pthread.dylib       0x9a3c7d89 _pthread_start + 162
    8   libsystem_pthread.dylib       0x9a3c5e52 thread_start + 34
    Thread 10:
    0   libsystem_kernel.dylib         0x9a433512 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x9a3c8a4a _pthread_cond_wait + 726
    2   libsystem_pthread.dylib       0x9a3cc1c0 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore 0x920160da TSWaitOnCondition + 133
    4   com.apple.CoreServices.CarbonCore 0x92016312 TSWaitOnConditionTimedRelative + 195
    5   com.apple.CoreServices.CarbonCore 0x91fe1ddf MPWaitOnQueue + 199
    6   com.adobe.CameraRaw           0x2ce931b1 0x2ccf2000 + 1708465
    7   com.adobe.CameraRaw           0x2ce92b77 0x2ccf2000 + 1706871
    8   com.apple.CoreServices.CarbonCore 0x91fe243a PrivateMPEntryPoint + 68
    9   libsystem_pthread.dylib       0x9a3c7e13 _pthread_body + 138
    10  libsystem_pthread.dylib       0x9a3c7d89 _pthread_start + 162
    11  libsystem_pthread.dylib       0x9a3c5e52 thread_start + 34
    Thread 11:
    0   libsystem_kernel.dylib         0x9a433512 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x9a3c8a4a _pthread_cond_wait + 726
    2   libsystem_pthread.dylib       0x9a3cc1c0 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore 0x920160da TSWaitOnCondition + 133
    4   com.apple.CoreServices.CarbonCore 0x92016312 TSWaitOnConditionTimedRelative + 195
    5   com.apple.CoreServices.CarbonCore 0x91fe1ddf MPWaitOnQueue + 199
    6   com.adobe.CameraRaw           0x2ce931b1 0x2ccf2000 + 1708465
    7   com.adobe.CameraRaw           0x2ce92b77 0x2ccf2000 + 1706871
    8   com.apple.CoreServices.CarbonCore 0x91fe243a PrivateMPEntryPoint + 68
    9   libsystem_pthread.dylib       0x9a3c7e13 _pthread_body + 138
    10  libsystem_pthread.dylib       0x9a3c7d89 _pthread_start + 162
    11  libsystem_pthread.dylib       0x9a3c5e52 thread_start + 34
    Thread 12:
    0   libsystem_kernel.dylib         0x9a433512 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x9a3c8a4a _pthread_cond_wait + 726
    2   libsystem_pthread.dylib       0x9a3cc1c0 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore 0x920160da TSWaitOnCondition + 133
    4   com.apple.CoreServices.CarbonCore 0x92016312 TSWaitOnConditionTimedRelative + 195
    5   com.apple.CoreServices.CarbonCore 0x91fe1ddf MPWaitOnQueue + 199
    6   com.adobe.CameraRaw           0x2ce931b1 0x2ccf2000 + 1708465
    7   com.adobe.CameraRaw           0x2ce92b77 0x2ccf2000 + 1706871
    8   com.apple.CoreServices.CarbonCore 0x91fe243a PrivateMPEntryPoint + 68
    9   libsystem_pthread.dylib       0x9a3c7e13 _pthread_body + 138
    10  libsystem_pthread.dylib       0x9a3c7d89 _pthread_start + 162
    11  libsystem_pthread.dylib       0x9a3c5e52 thread_start + 34
    Thread 13:
    0   libsystem_kernel.dylib         0x9a433512 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x9a3c8abe _pthread_cond_wait + 842
    2   libsystem_pthread.dylib       0x9a3c876f pthread_cond_wait + 48
    3   com.adobe.CameraRaw           0x2cd324b9 0x2ccf2000 + 263353
    4   com.adobe.CameraRaw           0x2cfb797c EntryFM + 730746
    5   com.adobe.CameraRaw           0x2cdc390d 0x2ccf2000 + 858381
    6   libsystem_pthread.dylib       0x9a3c7e13 _pthread_body + 138
    7   libsystem_pthread.dylib       0x9a3c7d89 _pthread_start + 162
    8   libsystem_pthread.dylib       0x9a3c5e52 thread_start + 34
    Thread 14:
    0   libsystem_kernel.dylib         0x9a433512 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x9a3c8abe _pthread_cond_wait + 842
    2   libsystem_pthread.dylib       0x9a3c876f pthread_cond_wait + 48
    3   com.adobe.CameraRaw           0x2cd324b9 0x2ccf2000 + 263353
    4   com.adobe.CameraRaw           0x2d2100d3 0x2ccf2000 + 5365971
    5   com.adobe.CameraRaw           0x2cdc390d 0x2ccf2000 + 858381
    6   libsystem_pthread.dylib       0x9a3c7e13 _pthread_body + 138
    7   libsystem_pthread.dylib       0x9a3c7d89 _pthread_start + 162
    8   libsystem_pthread.dylib       0x9a3c5e52 thread_start + 34
    Thread 15:
    0   libsystem_kernel.dylib         0x9a433512 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x9a3c8abe _pthread_cond_wait + 842
    2   libsystem_pthread.dylib       0x9a3c876f pthread_cond_wait + 48
    3   data_flow                     0x03b9f2b2 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
    4   data_flow                     0x03b9265b void boost::condition::do_wait<boost::recursive_mutex>(boost::recursive_mutex&) + 51
    5   data_flow                     0x03b95061 boost::threadpool::detail::pool_core<boost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks>::execute_task() volatile + 135
    6   data_flow                     0x03b95bba boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<b oost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> >::run() + 232
    7   data_flow                     0x03b9290b boost::_bi::bind_t<void, boost::_mfi::mf0<void, boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<b oost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> > >, boost::_bi::list1<boost::_bi::value<boost::shared_ptr<boost::threadpool::detail ::worker_thread<boost::threadpool::detail::pool_core<boost::threadpool::prio_tas k_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> > > > > >::operator()() + 43
    8   data_flow                     0x03b94fd1 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 79
    9   data_flow                     0x03ba0bc5 thread_proxy + 99
    10  libsystem_pthread.dylib       0x9a3c7e13 _pthread_body + 138
    11  libsystem_pthread.dylib       0x9a3c7d89 _pthread_start + 162
    12  libsystem_pthread.dylib       0x9a3c5e52 thread_start + 34
    Thread 16:
    0   libsystem_kernel.dylib         0x9a433512 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x9a3c8abe _pthread_cond_wait + 842
    2   libsystem_pthread.dylib       0x9a3c876f pthread_cond_wait + 48
    3   data_flow                     0x03b9f2b2 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
    4   data_flow                     0x03b9265b void boost::condition::do_wait<boost::recursive_mutex>(boost::recursive_mutex&) + 51
    5   data_flow                     0x03b95061 boost::threadpool::detail::pool_core<boost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks>::execute_task() volatile + 135
    6   data_flow                     0x03b95bba boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<b oost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> >::run() + 232
    7   data_flow                     0x03b9290b boost::_bi::bind_t<void, boost::_mfi::mf0<void, boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<b oost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> > >, boost::_bi::list1<boost::_bi::value<boost::shared_ptr<boost::threadpool::detail ::worker_thread<boost::threadpool::detail::pool_core<boost::threadpool::prio_tas k_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> > > > > >::operator()() + 43
    8   data_flow                     0x03b94fd1 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 79
    9   data_flow                     0x03ba0bc5 thread_proxy + 99
    10  libsystem_pthread.dylib       0x9a3c7e13 _pthread_body + 138
    11  libsystem_pthread.dylib       0x9a3c7d89 _pthread_start + 162
    12  libsystem_pthread.dylib       0x9a3c5e52 thread_start + 34
    Thread 17:
    0   libsystem_kernel.dylib         0x9a433512 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x9a3c8abe _pthread_cond_wait + 842
    2   libsystem_pthread.dylib       0x9a3c876f pthread_cond_wait + 48
    3   data_flow                     0x03b9f2b2 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
    4   data_flow                     0x03b9265b void boost::condition::do_wait<boost::recursive_mutex>(boost::recursive_mutex&) + 51
    5   data_flow                     0x03b95061 boost::threadpool::detail::pool_core<boost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks>::execute_task() volatile + 135
    6   data_flow                     0x03b95bba boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<b oost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> >::run() + 232
    7   data_flow                     0x03b9290b boost::_bi::bind_t<void, boost::_mfi::mf0<void, boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<b oost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> > >, boost::_bi::list1<boost::_bi::value<boost::shared_ptr<boost::threadpool::detail ::worker_thread<boost::threadpool::detail::pool_core<boost::threadpool::prio_tas k_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> > > > > >::operator()() + 43
    8   data_flow                     0x03b94fd1 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 79
    9   data_flow                     0x03ba0bc5 thread_proxy + 99
    10  libsystem_pthread.dylib       0x9a3c7e13 _pthread_body + 138
    11  libsystem_pthread.dylib       0x9a3c7d89 _pthread_start + 162
    12  libsystem_pthread.dylib       0x9a3c5e52 thread_start + 34
    Thread 18:
    0   libsystem_kernel.dylib         0x9a433512 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x9a3c8abe _pthread_cond_wait + 842
    2   libsystem_pthread.dylib       0x9a3c876f pthread_cond_wait + 48
    3   data_flow                     0x03b9f2b2 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
    4   data_flow                     0x03b9265b void boost::condition::do_wait<boost::recursive_mutex>(boost::recursive_mutex&) + 51
    5   data_flow                     0x03b95061 boost::threadpool::detail::pool_core<boost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks>::execute_task() volatile + 135
    6   data_flow                     0x03b95bba boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<b oost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> >::run() + 232
    7   data_flow                     0x03b9290b boost::_bi::bind_t<void, boost::_mfi::mf0<void, boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<b oost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> > >, boost::_bi::list1<boost::_bi::value<boost::shared_ptr<boost::threadpool::detail ::worker_thread<boost::threadpool::detail::pool_core<boost::threadpool::prio_tas k_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> > > > > >::operator()() + 43
    8   data_flow                     0x03b94fd1 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 79
    9   data_flow                     0x03ba0bc5 thread_proxy + 99
    10  libsystem_pthread.dylib       0x9a3c7e13 _pthread_body + 138
    11  libsystem_pthread.dylib       0x9a3c7d89 _pthread_start + 162
    12  libsystem_pthread.dylib       0x9a3c5e52 thread_start + 34
    Thread 19:
    0   libsystem_kernel.dylib         0x9a433e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x9a3c82b1 _pthread_wqthread + 939
    2   libsystem_pthread.dylib       0x9a3c5e2e start_wqthread + 30
    Thread 20:
    0   libsystem_kernel.dylib         0x9a433e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x9a3c82b1 _pthread_wqthread + 939
    2   libsystem_pthread.dylib       0x9a3c5e2e start_wqthread + 30
    Thread 21:
    0   libsystem_kernel.dylib         0x9a433e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x9a3c82b1 _pthread_wqthread + 939
    2   libsystem_pthread.dylib       0x9a3c5e2e start_wqthread + 30
    Thread 22:
    0   libsystem_kernel.dylib         0x9a433512 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x9a3c8abe _pthread_cond_wait + 842
    2   libsystem_pthread.dylib       0x9a3c8ce1 pthread_cond_timedwait_relative_np + 47
    3   com.apple.CoreServices.CarbonCore 0x920162f6 TSWaitOnConditionTimedRelative + 167
    4   com.apple.CoreServices.CarbonCore 0x92015e55 TSWaitOnSemaphoreCommon + 499
    5   com.apple.CoreServices.CarbonCore 0x92016050 TSWaitOnSemaphoreRelative + 24
    6   com.apple.CoreServices.CarbonCore 0x91fc06ce AsyncFileThread(void*) + 286
    7   libsystem_pthread.dylib       0x9a3c7e13 _pthread_body + 138
    8   libsystem_pthread.dylib       0x9a3c7d89 _pthread_start + 162
    9   libsystem_pthread.dylib       0x9a3c5e52 thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x0000000c  ebx: 0x0314d5c3  ecx: 0x00000003  edx: 0x0000000c
      edi: 0xbfff3410  esi: 0x0000014c  ebp: 0xbfff3228  esp: 0xbfff3220
       ss: 0x00000023  efl: 0x00010206  eip: 0x9aa90112   cs: 0x0000001b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
      cr2: 0x0000014c
    Logical CPU:     1
    Error Code:      0x00000004
    Trap Number:     14
    Binary Images:
        0x1000 -  0x19aefdf +com.adobe.Photoshop (11.0.2 [11.0.2x20100519 [20100519.r.592 2010/05/19:02:00:00 cutoff; r branch]] - 11.0.2) <40DBAC70-2688-44B1-A8CE-142BF8A18887> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
    0x207f000 -  0x2085fff  org.twain.dsm (1.9.5 - 1.9.5) <F053497F-75DE-3BB9-BFFD-3C042E070208> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
    0x208c000 -  0x246601f +com.adobe.linguistic.LinguisticManager (4.0.0 - 7863) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguisti c
    0x251a000 -  0x2714fcf +AdobeOwl (1) <4CCA2C7B-4896-4DDA-A14B-725FB0C202B5> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
    0x278f000 -  0x289cfff +AdobeACE (1) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
    0x28ba000 -  0x2c84fef +AdobeMPS (1) <277E01A3-CAC3-4FA9-A591-4BC0A5BC125A> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
    0x2d13000 -  0x2d73fc7 +AdobeXMP (0) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
    0x2d82000 -  0x307dfff +AdobeAGM (1) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
    0x313d000 -  0x33d0fe7 +AdobeCoolType (1) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
    0x3454000 -  0x346dfff +AdobeBIB (1) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
    0x3477000 -  0x3498ff7 +AdobeBIBUtils (1) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
    0x34a5000 -  0x34c0ff9 +AdobePDFSettings (1) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSetti ngs
    0x34da000 -  0x34feff6 +AdobeAXE8SharedExpat (0) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8 SharedExpat
    0x3511000 -  0x359e2cb +libicucnv.dylib.36.0 (36) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/ICUConverter.framework/Versions/3.6/libicucnv.dylib .36.0
    0x35cb000 -  0x35e680f +libicudata.dylib.36.0 (36) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/ICUData.framework/Versions/3.6/libicudata.dylib.36. 0
    0x35e9000 -  0x379fff4 +com.adobe.amtlib (amtlib 2.0.1.10077 - 2.0.1.10077) <CB2EC3BF-6771-4DAB-BF29-6775FB6F9608> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
    0x37d6000 -  0x3866fc3 +WRServices (0) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
    0x39e8000 -  0x39ecffc +com.adobe.AdobeCrashReporter (2.5 - 3.0.20080806) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashR eporter
    0x39f2000 -  0x3a0efd7 +com.adobe.LogTransport (1.0 - 1.0) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/LogTransport.framework/Versions/A/LogTransport
    0x3a19000 -  0x3aeefdd +FileInfo (0) <F0932F89-FC98-4BA9-B4F2-C58D0E71D3C1> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
    0x3b1f000 -  0x3b76fff +aif_core (0) <B4DCB439-E1EE-ABE3-BD12-2C42E980366B> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/aif_core.framework/Versions/A/aif_core
    0x3b8e000 -  0x3babffd +data_flow (0) <8E452B6F-8032-39D8-EB5C-49A4E31CB988> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/data_flow.framework/Versions/A/data_flow
    0x3bd7000 -  0x3c50fff +image_flow (0) <498A857D-F8C6-F9E0-C92F-BC3EC8680ED0> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/image_flow.framework/Versions/A/image_flow
    0x3cb6000 -  0x3cc6fff +image_runtime (0) <F379A952-2983-1E44-676D-BBD8259F131A> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/image_runtime.framework/Versions/A/image_runtime
    0x3cdb000 -  0x3e9affe +aif_ogl (0) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/aif_ogl.framework/Versions/A/aif_ogl
    0x3f4b000 -  0x4449fc3 +AdobeOwlCanvas (1) <FCB2D1A3-1F6E-4182-8E2C-D0B23572D285> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas
    0x4592000 -  0x4664fe7 +AdobeAXEDOMCore (0) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCor e
    0x4718000 -  0x477afe7 +com.adobe.PlugPlug (1.0.0.73 - 1.0.0.73) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/PlugPlug.framework/Versions/A/PlugPlug
    0x47db000 -  0x4822fc7 +com.adobe.adobe_caps (adobe_caps 2.0.99.0 - 2.0.99.0) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
    0x4832000 -  0x484ffff  com.apple.vmutils (4.2.1 - 108) <3D46D30B-685B-3C60-A92C-C3952CE79598> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
    0x4d9c000 -  0x4d9efff  com.apple.textencoding.unicode (2.7 - 2.7) <AC2A18A5-C241-3A92-82D2-E68452E26C1F> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
    0x98ec000 -  0x998dfc3 +com.adobe.amt.services (AMTServices 2.0.1.10077 [BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:31:09] - 2 . 0) <31E82904-C3C2-424E-A1AE-A5EFADBB19B8> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/amtservices.framework/Versions/a/amtservices
    0x9b5e000 -  0x9b60ffa +Adobe Unit Types (a2.0.0 - 2.0.0) /Library/ScriptingAdditions/Adobe Unit Types.osax/Contents/MacOS/Adobe Unit Types
    0x9b64000 -  0x9b87ff7 +CSI-Launcher.dylib (1) /Library/Application Support/Adobe/*/CSI-Launcher.dylib
    0xac2c000 -  0xac6effb  com.apple.CloudDocs (1.0 - 280.6) <5C3C95B5-C470-3C3C-969D-008A045F5284> /System/Library/PrivateFrameworks/CloudDocs.framework/CloudDocs
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    0x1c385000 - 0x1c389ff3  libFontRegistryUI.dylib (134) <930E414C-F621-3EE5-8D2F-4C595BDEB2B4> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
    0x1c3ae000 - 0x1c3bdfff  libSimplifiedChineseConverter.dylib (64) <68D79299-8F39-3AD1-8BCA-0A614F679DDA> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
    0x1c3c1000 - 0x1c3d3fff  libTraditionalChineseConverter.dylib (64) <17B4AEB7-F556-3E48-84DE-F6E4BEC9BAFA> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
    0x1c3d7000 - 0x1c3d8ffb  ATSHI.dylib (375) <43D88214-DA8A-3ECA-906F-AC704FD0441E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
    0x1c3e5000 - 0x1c3f2ff7 +com.adobe.asneu.framework (asneu version 1.6.2f01 - 1.6.2) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/asneu.framework/Versions/a/asneu
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    0x26e7d000 - 0x26e81ff7  com.apple.AppleMPEG2Codec (1.0.2 - 220.1) <3B9D5E31-955C-3AAF-837A-D168F90A2176> /Library/QuickTime/AppleMPEG2Codec.component/Contents/MacOS/AppleMPEG2Codec
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    0x2808a000 - 0x28095ffb +PPCCore (???) <ED521EB7-681D-45AA-9AE3-6BF4663E4BD3> /Applications/Adobe Photoshop CS4/*/PPCCore.plugin/Contents/MacOS/PPCCore
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    0x29000000 - 0x29522ff7  com.apple.driver.AppleIntelHD5000GraphicsGLDriver (10.2.46 - 10.0.2) <4CA4C4DE-980B-3641-BCFE-9B4455035478> /System/Library/Extensions/AppleIntelHD5000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD5000GraphicsGLDriver
    0x296d7000 - 0x29829fc7 +com.adobe.coretech.adm (3.10x16 - 3.1) /Applications/Adobe Photoshop CS4/*/AdobeADM.bundle/Contents/MacOS/AdobeADM
    0x2a108000 - 0x2a13aff7  com.apple.AppleIntermediateCodec (2.0.2 - 6305.11) <29802E54-A127-3224-BBAB-8002477C4593> /Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleInterme diateCodec
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    0x2a157000 - 0x2a20fff7  ColorSyncDeprecated.dylib (442) <EC2A4ACE-5AC2-3BAD-862D-9640B241A098> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/Resources/ColorSyncDeprecated.dylib
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    0x2b6a5000 - 0x2b901fdf +com.adobe.PSAutomate (11.0.1 - 11.0.1) /Applications/Adobe Photoshop CS4/*/ScriptingSupport.plugin/Contents/MacOS/ScriptingSupport
    0x2bb95000 - 0x2bc63fff +AdobeExtendScript (3.7) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendS cript
    0x2bcda000 - 0x2bd7bfd7 +AdobeScCore (3.7) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
    0x2c262000 - 0x2c2beff2 +AdobeUpdater (1) <064CFAA4-1CAF-46E3-BEBF-04948641C927> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeUpdater.framework/Versions/a/AdobeUpdater
    0x2c746000 - 0x2cbc8fe3 +AdobeLM_libFNP.dylib (1) <02E9AC76-9CC6-4974-AF05-48E737C2CC20> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/amtlib.framework/Versions/a/AdobeLM_libFNP.dylib
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    0x2d715000 - 0x2d815fcf +com.adobe.versioncue (4.0.0.344) /Library/Application Support/Adobe/*/VersionCue.framework/VersionCue
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    0x33bf3000 - 0x33bf3fff  libThaiConverter.dylib (64) <72C41254-6AC2-3CF4-B3AF-388FBA654656> /System/Library/CoreServices/Encodings/libThaiConverter.dylib
    0x35368000 - 0x353d5fff  com.apple.AppleVAH264HW.component (3.0 - 3.0) <A075F7EC-1D36-37CC-8CEF-1E446A9AF2F0> /System/Library/QuickTime/AppleVAH264HW.component/Contents/MacOS/AppleVAH264HW
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    0x357aa000 - 0x357abfff  libGreekConverter.dylib (64) <F2A7DA32-C94C-357E-8996-E335CAD7D8A9> /System/Library/CoreServices/Encodings/libGreekConverter.dylib
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    0x40000000 - 0x400ae030 +AdobeJP2K (0) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
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    0x90008000 - 0x9005efff  libc++.1.dylib (120) <D8DE4962-66CD-3491-904E-9291EEE5E570> /usr/lib/libc++.1.dylib
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    Thanks for your help Rob - I really appreciate any help with this as it's seriously affecting my ability to do my job.
    So my Etrecheck is below - this is from my iMac, which if anything is the more problematic one. I've tried it in Safe Boot mode and it still crashed in PS. I do have Trusteer Rapport (3rd party 'man in browser' malware app) installed, as recommended by my bank, but have disabled it.
    Could it be my pen tablet? I've updated to Wacom's latest driver but it's a pretty old model.
    Cheers
    Steve
    Problem description:
    Repeated crashes on iMac when using Photoshop CS4 11.0.2 on Yosemite, mid 2014 Macbook Pro, 16gb RAM. This has always happened a bit but seems to have got much worse after upgrading to Yosemite, though this may be coincidental.
    As a possibly-helpful aside, I'm also having the same problem on a mid-2011 iMac, same software etc and always also showing
    EXC_BAD_ACCESS (SIGSEGV)...    KERN_INVALID_ADDRESS at 0x000000000000014c.
    I've cleaned both Macs with Onyx, Uninstalled and reinstalled and updated PS on both machines. It still does it in Safe Boot Mode. I did have Trusteer Rapport, (a 3rd part ‘man-in-the-browser malware app’) turned on on both machines at first but I’ve disabled that and it’s still crashing PS. The new Powerbook has no new memory installed, the older iMac does have 3rd party RAM installed, on which I've run AHT (says fine on both) and I'm in the process of swapping the Ram chips in the older machine around to double check for bad RAM.
    EtreCheck version: 2.1.8 (121)
    Report generated 18 February 2015 09:45:00 GMT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (27-inch, Mid 2011) (Technical Specifications)
        iMac - model: iMac12,2
        1 3.1 GHz Intel Core i5 CPU: 4-core
        8 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 0/DIMM1
                Empty  
            BANK 1/DIMM1
                4 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        AMD Radeon HD 6970M - VRAM: 1024 MB
            iMac 2560 x 1440
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 0:12:25
    Disk Information: ℹ️
        ST31000528AS disk0 : (1 TB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 999.35 GB (392.70 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-STDVDRW  GA32N 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple, Inc. Keyboard Hub
            Apple, Inc Apple Keyboard
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Hewlett-Packard HP LaserJet P1005
        Wacom Co.,Ltd. CTE-450
        Apple Internal Memory Card Reader
        Apple Computer, Inc. IR Receiver
    Firewire Information: ℹ️
        WD My Passport 071D 800mbit - 800mbit max
            disk1s1 (disk1s1) <not mounted> : 32 KB
            My Passport Studio (disk1s3) /Volumes/My Passport Studio : 499.94 GB (114.14 GB free)
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /System/Library/Extensions
        [not loaded]    com.wacom.kext.pentablet (5.3.6 - SDK 10.9) [Click for support]
    Launch Agents: ℹ️
        [loaded]    com.adobe.CS4ServiceManager.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [not loaded]    com.trusteer.rapport.rapportd.plist [Click for support]
        [running]    com.wacom.pentablet.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [running]    com.trusteer.rooks.rooksd.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
        [loaded]    com.google.keystone.agent.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        SpeechSynthesisServer    Application  (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
    Internet Plug-ins: ℹ️
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.30214.0 - SDK 10.6 [Click for support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
        Trusteer Endpoint Protection  [Click for support]
        PenTablet  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 999.35 GB Disk used: 606.65 GB
        Destinations:
            My Passport Studio [Local]
            Total size: 499.94 GB
            Total number of backups: 34
            Oldest backup: 2014-12-28 11:53:25 +0000
            Last backup: 2015-02-18 08:54:17 +0000
            Size of backup disk: Too small
                Backup size 499.94 GB < (Disk used 606.65 GB X 3)
    Top Processes by CPU: ℹ️
           100%    kextcache
             5%    Adobe Photoshop CS4
             5%    HP_LaserJet_P1005
             4%    WindowServer
             4%    mds
    Top Processes by Memory: ℹ️
        1.01 GB    Adobe Photoshop CS4
        404 MB    firefox
        223 MB    Finder
        198 MB    kextcache
        155 MB    WindowServer
    Virtual Memory Information: ℹ️
        1.20 GB    Free RAM
        3.77 GB    Active RAM
        2.50 GB    Inactive RAM
        1.12 GB    Wired RAM
        1.95 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Feb 18, 2015, 09:35:09 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Adobe Photoshop CS4_2015-02-18-093509_[redacted].crash
        Feb 18, 2015, 09:31:54 AM    /Library/Logs/DiagnosticReports/PenTabletDriver_2015-02-18-093154_[redacted].cr ash
        Feb 18, 2015, 09:30:57 AM    Self test - passed
        Feb 18, 2015, 09:29:33 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Adobe Photoshop CS4_2015-02-18-092933_[redacted].crash
        Feb 18, 2015, 09:20:24 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-02-18-092024_[reda cted].crash
        Feb 18, 2015, 09:10:25 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Adobe Photoshop CS4_2015-02-18-091025_[redacted].crash
        Feb 17, 2015, 01:59:24 PM    /Library/Logs/DiagnosticReports/Adobe Photoshop CS4_2015-02-17-135924_[redacted].cpu_resource.diag [Click for details]
        Feb 17, 2015, 12:02:40 PM    /Library/Logs/DiagnosticReports/PenTabletDriver_2015-02-17-120240_[redacted].cr ash

  • Acrobat 9 pro and problems with pdf made by photoshop cs4

    Hello,
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    Solution found for me. From Adobe Acrobat & Reader 9.1 Release Notes:
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    As I am working with roaming profiles, my current solution (which is no solution at all) is to wipe current and reinstall Acrobat/Reader 8. Among other things there are supposed console hacks to make the purchased Adobe software run at all in a group work environment. I will end up trying them later.
    Some good reads are :
    http://forums.adobe.com/thread/300660
    http://forums.macrumors.com/showthread.php?t=198512
    http://forums.adobe.com/thread/391738?start=150&tstart=0
    http://serverfault.com/questions/37805/adobe-reader-wont-launch-when-logged-into-network-u ser-accounts-open-directory

  • CS4 : unable to print / stops printer / halts print job on Fuji Xerox c2255

    Morning,
    This discussion posting may or may not have some relevance to my previous posting, CS4 : memory leak errors (?) in Os X console log
    I am working on a clients workstation and they are having a few problems. Specific hardware and software details are at the bottom of this posting.
    THE PROBLEM
    The problem is that I can not seem to print from CS4. The problem seems to be specifically Adobe CS4 related as I will explain below.
    From the end user perspective, the CS4 suite appears to function normally with one exception - CS4 will not print. In the below example, I am referring to mainly Adobe Acrobat CS4 and InDesign CS4 as these are the programs that they use the most. The artist can still work with all the CS4 applications - opening new or existing indesign/acrobat documents, adding text, import, export, create pdfs, saving to same name or new name, etc... but they can't print out to a printer (Fuji Xerox c2255). For example, using InDesign, the artist can open an existing Indesign document and make changes to the Indesign document. She can save the document using the same name or a new name, but when she attempts to print the Indesign document, the document will not printed. If she saves the file as a pdf and using Acrobat to open the pdf and attempts to print the document, it will not print. BUT, if she uses preview to open the document and attempts to print, then it WILL print.
    When attempting to print, the following happens,
    - in acrobat CS4 or Indesign CS4, choose 'Print'
    - choose A4 or A3 format
    - click print
    The job processes and is set to the printer spool as per normal. About a couple of second later, after the processing is done, the Printer Queue starts jumping up and down in the dock. Open up the printer queue, shows the following message 'Printer has stopped'. The job is present in the printer queue list. Restart the Printer, and restart the job, and then about 5 seconds later, the message appears again, 'Printer has stopped'. This continues ad nauseum until the job is manually deleted from the queue. No print outs.
    PRINTER or PRINTER DRIVER
    I have installed and uninstalled the printer driver half a dozen times. I have source the driver from different locations (US, Asia and Australia). In all three cases,the Fuji Xerox printer drivers look identical (I've opened them up in text edit). Every other application, on the Mac, appears to access the printer without any problems -Office 2008 ( Word, Excel), Preview, Text Edit, Text Wrangler, Mail, etc can all address the printer and print to the printer without any problems. Using any of these programmes, I can access all the functionality of the printer (A4 in Tray 1, A3 in Tray 2, Levels of the inks, etc) via the driver. When I installed the generic printer drive, I have no access to any of the Fuji Xerox Printer functionality. This leads me to think that the Fuji Xerox printer driver is not the problem.
    Interestingly, using Apple's Preview, I can print any existing Acrobat documents without any problems - in either A4 or A3. However, if I attempt to print the SAME Acrobat document from Acrobat CS4, it will not print.
    USE 'PRINTER DRIVER' option rather then choosing paper size.
    I read in another posting, in the Adobe forum, of a similar problem with Duplex printing - if the the paper size is manually set (A3/A4) in the 'print document options', printers do not print duplex. The answer seemed to be instead of manually choosing the paper size (A4/A3), allow CS4 to determine the paper size. So, in the 'print document' dialog option, one should choose 'use printer driver' instead of specifying A3 or A4. An explanation suggested that the print engine refers to the printer driver to find out what options are availible and then CS4 chooses what size it wants to send the print job to. Forcing CS4 seems to stop duplex printing from working.
    I will look at this suggestion next week when I return to the site.
    NETWORK PRINTER
    The fuji Xerox c2255 is a network printer. Both Mac Pro and printer have a fixed IPs. I have eliminated the network as a problem, by running a network cable directly from Mac Pro ethernet port to Fuji Xerox ethernet port. I can ping the printer directly from the Mac Pro; I can see the printer from the Mac. I can print directly to the printer from the Mac, using Text edit or any other application EXCEPT CS4. CS4 will not print.
    CLIENT HAS UPDATED ALL DOCUMENT FILES TO CS4 via INX
    I have since been informed that a staff member had (recently) updated all the documents to CS4 via INX. I wonder if this anything to do with the problems ? Unfortunately, I don't have any 'old' documents to test with. I wonder if the conversion process had 'modified' the pdf wrapper in some way ? I have tested this in the following manner - I opened a 'updated' CS4 document in Indesign CS4. If I try to print straight out of CS4, then the above problem occurs (i.e. the document will not print as descibed above). BUT, if I copy all the contents - from the updated CS4 document - and paste the contents directly into a NEWLY created document, then it WILL print.
    UNINSTALL CS4 AND REINSTALL
    Yes, this has been done three times so far with no further improvement. Each time, the steps that I have taken are as follows,
    - repaired disk permissions.
    - fsck in single user mode to confirm directory structure is fine
    - uninstalled CS4 using the uninstaller.
    - manually searched and remove any file, folder, cache that has the word 'adobe' in it from both User account, System Library and Library.
    - used Onyx manual and automatic functions to clear all logs, font caches, spotlight databases, kernal caches, etc, etc
    - ZapRAM Cmmd-Option-P-R (wait for start up chime 3 times)
    - fsck again
    - start Mac in Safe mode
    - reinstalled CS4 from media (see version above)
    - Following reinstallation, restarted mac as per normal.
    - run Disk Utility to repair permissions
    I have tried printing an existing CS4 document file with a freshly installed CS4 suite - directly from the media file (will not print). And I have attempted to print a CS4 document file after applying all updates (will not print) Neither approach improves the situation.
    USE CS3
    This has been considered but as the client(s) have already done the conversion of all their documents to the CS4 format using INX, then they are really committed to working with CS4. What I am attempting to do at this time is to find out WHY CS4 is doing what it is doing, and if there is a fix to this problem. If there is no fix, then I know I should use a different approach.
    I am posting this message in the hope that someone may have already come across this problem or perhaps may be able to spot something that I have overlooked. This problem has really got me stumped - I have had experience with Adobes products since Photoshop 1.0 (1990s / Pre-CS1) but never had a problem as annoying or time consuming as this one - this is a dousy.  I have lodged a case number with Adobe Technical Support.
    Thank you for taking the time to read this longish posting. I would be most grateful for any feedback solutions, or suggestions.
    Have a wonderful weekend.
    Thank you,
    Fred
    Workstation specs are as follows,
    MACINTOSH MODEL (Intel) 8 core - new model Mac Pro; just 1 month old.
    Model Name: Mac Pro
      Model Identifier: MacPro4,1
      Processor Name: Quad-Core Intel Xeon
      Processor Speed: 2.26 GHz
      Number Of Processors: 2
      Total Number Of Cores: 8
      L2 Cache (per core): 256 KB
      L3 Cache (per processor): 8 MB
      Memory: 6 GB
      SMC Version (system): 1.39f5
      SMC Version (processor tray): 1.39f5
      System Version: Mac OS X 10.5.7 (9J61)
    ADOBE CS4 VERSION - Installed from media.  No updates applied (but have already done with with an earlier installation)
    Adobe Acrobat Pro 9.0 v9.0.0, Adobe Bridge CS4 v3.0.0.464, Dreamweaver CS4 v10.0.0.4117, Adobe Flash CS4 v10.0.0.544, Adobe InDesign 6.0.3.557, Adobe Media Encoder CS4 v4.0, Adobe Media Player v.11, Adobe Photoshop CS4 v11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]), Adobe Updater 6.0.1.1464

    Try resetting the printer subsystem.

  • CS4 ILLUSTRATOR TAKES FOREVER TO OPEN

    When I open even the smallest file it takes 30+ sec to open it.  When I open AI up for the first time with a file it takes even longer?  CS3 opens faster then my CS4??? This does not happen ALL the time but about 80% of the time so it is a hassle not to mention a time consumer.
    ANYONE?
    I run a  MAC PRO 3 GHz Quad-Core Intel Xeon with 8 GB ram, OS X 10.5.8

    Wade,
    Can you be so kind to let us know where can we download CS4 update.
    Because CS2 works great with Leopard in a 6 year old macintosh. CS3 with its tons of bugs works faster than CS4. (Fact)
    You do not need a very expensive computer to make a faulty software work, a good software runs fine without excuses. (Fact)
    So where is the CS4 update?
    Tell you lies to all the users with the same Memory Bug problem. You think all of them are wrong?
    Here, let me help you with the links:
    http://forums.adobe.com/thread/432976?tstart=990
    http://forums.adobe.com/thread/488095?tstart=660
    http://forums.adobe.com/thread/477259?tstart=960
    http://forums.adobe.com/thread/458237?tstart=0
    http://forums.adobe.com/message/1256865#1256865
    http://forums.adobe.com/message/1255002#1255002
    http://forums.adobe.com/message/1253297#1253297
    http://forums.adobe.com/message/2088297#2088297
    http://forums.adobe.com/message/2014275#2014275
    http://forums.adobe.com/message/2317200#2317200
    http://forums.adobe.com/message/2180704#2180704
    http://forums.adobe.com/message/2180704#2180704
    Once you finished with this part of the list, I will send you another part of the list. So go on, Tell them how wrong they are!
    Lambert Walsh, VP, Technical Services of Adobe wrote:
    Adobe is committed to providing the most advanced, innovative products and services in the world. Recently, however, our customers have experienced a level of service that is inconsistent with what they expect and deserve. This is unacceptable and we sincerely apologize for the inconvenience caused. We are working diligently to resolve these issues. Click here for a letter from Lambert Walsh, VP, Technical Services.
    And you still saying that the problem are the users?
    I will ask you to provide a definitive solution to this Memory Bug or I will ask you to stop lying. Because either way you are not helping!
    So where is Adobe helping us?

  • Is it possible to have Indesign CS4 and CS5.5 both installed on the same Mac? 10.6.8

    We have a bunch of recent Intel macs at our corporation.  Currently they should all have 10.6.8.  They were all imaged from a base image that has Adobe CS4 embedded in it. 
    We are now using a packaging software part of the JAMF Casper suite and AAMIE to push CS5.5 to the end users.
    The problem is that we want to keep CS4 on the end user's computers in case of issues.  That way the end users can try Indesign 5.5 and see if it does everything they need to do and still have Indesign for backwards compatiblity.
    So we created a CS5.5 install package using the AAMIE tool which works fine.  We then use Casper to spam the package out to a Mac.
    The issue that arises is that a few Plugin errors occur during the lauch of Indesign CS5.5 such as:
    Adobe inDesign does not recognize InCopy Bridge UI.InDesignPlugin as a valid plug-in.
    Adobe InDesign does not recognize InCopyExport.InDesignPlugin as a valid plug-in.
    Adobe InDesign does not recognize InCopyExportUI.InDesignPlugin as a valid plug-in.
    Adobe InDesign does not recognize InCopyImport.InDesignPlugin as a valid plug-in.
    There was one more plugin error that occured before the first one but I forgot to write it down.
    If we click okay to them, the application launches okay but when you quit and relaunch it, you still get one of the errors.
    Is this because both applications are installed at the same time?
    Is it offically okay as per Adobe to have Indesign CS4 and CS5.5 installed on the same Macintosh?
    What else should we be considering what to do?

    Well currently, I'm just testing this issue.  I just installed the trial version of  Adobe CS4 suite on my mac and then deployed the CS5.5 package on top off it  The resulting errors that I listed above are the same ones that occur when the end user has a licensed volume license install of CS4 and CS5.5.
    So I'm still back to square 1 where when I deploy cs5.5 on an  end user's mac, they get those plugin errors when they launch Indesign CS5.5.  
    I am not sure about the licensing restrictions, I asked my Director and he is going to check with our VAR.

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