[PS CS5] Type tool-related crash.
The Checklist: Photoshop CS5 12.0.4 x64 running on a Windows 7 x64 SP1 machine, with 8 GBs of RAM, plenty HD space on both drives (174GB free on C, 321GB free on D), no related software interferring with Photoshop that I know off, besides an Intuos 4 tablet and its drivers. Nothing new installed in the last 24 hours, besides Bastion via Steam, so most likely unrelated.
Okay... here's the issue.
Yesterday, Photoshop was working perfectly I used it to do a wide number of annotations with text. Shut off the machine, start of a new day. Did some art, and when I selected the Type too it went "Could not complete your request because of a program error.". I tried selecting it again, and Photoshop crashed.
So I went for google. I found http://helpx.adobe.com/photoshop/kb/troubleshoot-fonts-photoshop-cs5.html and got to using it as a reference to solve this issue, at the least, the Windows part of the instructions.
PS already was at the current version (12.0.4)
I have no idea how to go around testing the fonts, but I didnt install any new ones, nor think any programs installed new fonts. Nor I know how I can go around testing each font.
Disabling font preview didnt work.
The script crashes PS.
Deleting the font cache means PS now crashes right after startup, instead of giving the program error message. Since the text tool is pre-selected from the previous attempts and all.
All the required fonts seem to be present; if they arent, how can I go reinstalling them? By reinstaslling Photoshop?
I cant provide a crash log yet, mostly because I dont know how to.
Though it seems odd to me that a font would work one day, but crash the program the next, if you have not seen this Adobe KB Article, there might be something useful in it: http://helpx.adobe.com/photoshop/kb/troubleshoot-fonts-photoshop-cs5.html
Good luck,
Hunt
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Photoshop CS5 Type Tool Causes Crash - Tried Several Fixes
Hello,
I've tried validating and removing bad fonts via Font Book, restarted in safe mode (during which time, the type tool works, but not after normal rebooting), updated to 12.0.1, ran all updates for OSX, still getting the crash.
Telephone support was no help. In fact, I don't think they knew what they were doing at all.
I believe my system configuration is in the crash report below. Please tell me someone can help. I didn't spend this money just to have a pretty icon in my dock.
Thanks in advance!
B
Process: Adobe Photoshop CS5 [299]
Path: /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier: com.adobe.Photoshop
Version: 12.0.1 (12.0.1)
Code Type: X86-64 (Native)
Parent Process: launchd [161]
Date/Time: 2010-09-21 18:32:57.119 -0500
OS Version: Mac OS X 10.6.4 (10F569)
Report Version: 6
Interval Since Last Report: 201265 sec
Crashes Since Last Report: 20
Per-App Interval Since Last Report: 207 sec
Per-App Crashes Since Last Report: 6
Anonymous UUID: D0978AA8-6CCA-41AA-8ED8-F068F6CCA89E
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
*** error for object 0x10df84800: incorrect checksum for freed object - object was probably modified after being freed.
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00000001094f43d6 __kill + 10
1 libSystem.B.dylib 0x0000000109594972 abort + 83
2 libSystem.B.dylib 0x0000000109583625 szone_error + 519
3 libSystem.B.dylib 0x00000001094b0b4b small_free_list_remove_ptr + 246
4 libSystem.B.dylib 0x00000001094ad5ef szone_free_definite_size + 3254
5 libFontParser.dylib 0x000000010c3e4314 FPFontCreateFontsWithPath + 1358
6 libCGXType.A.dylib 0x000000010d7dfe52 create_private_data_with_path + 22
7 com.apple.CoreGraphics 0x000000010abe7c63 CGFontCreateFontsWithPath + 51
8 com.apple.CoreGraphics 0x000000010abe78c4 CGFontCreateFontsWithURL + 433
9 com.apple.CoreText 0x000000010b5e5073 TCGFont::TCGFont(__CFURL const*, bool) + 73
10 com.apple.CoreText 0x000000010b5e4e00 TCGFontCache::CopyFont(__CFURL const*) const + 92
11 com.apple.CoreText 0x000000010b5e4c5a TBaseFont::CopyNativeFont() const + 50
12 com.apple.CoreText 0x000000010b5e6517 TBaseFont::CopyAvailableTables(unsigned int) const + 25
13 AdobeCoolType 0x000000010629a60e CTCleanup + 1011924
14 AdobeCoolType 0x000000010629d5a4 CTCleanup + 1024106
15 AdobeCoolType 0x000000010629d6e3 CTCleanup + 1024425
16 AdobeCoolType 0x000000010629ef14 CTCleanup + 1030618
17 AdobeCoolType 0x00000001061f23e3 CTCleanup + 323241
18 AdobeCoolType 0x0000000106152d04 0x10614e000 + 19716
19 AdobeCoolType 0x000000010618215d 0x10614e000 + 213341
20 AdobeCoolType 0x00000001061bf822 CTCleanup + 115432
21 AdobeCoolType 0x00000001061779d8 0x10614e000 + 170456
22 AdobeCoolType 0x0000000106189f54 0x10614e000 + 245588
23 AdobeCoolType 0x000000010617da18 0x10614e000 + 195096
24 AdobeCoolType 0x000000010619036e 0x10614e000 + 271214
25 com.adobe.Photoshop 0x0000000100909940 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6474928
26 com.adobe.Photoshop 0x00000001008fcb74 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6422244
27 com.adobe.Photoshop 0x0000000100964498 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6846472
28 com.adobe.Photoshop 0x0000000100970fc8 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6898488
29 com.adobe.Photoshop 0x000000010097284c AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6904764
30 com.adobe.Photoshop 0x0000000100448cbf AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1490991
31 com.adobe.Photoshop 0x0000000100c46c02 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9871218
32 com.adobe.Photoshop 0x0000000100c46c62 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9871314
33 com.adobe.Photoshop 0x0000000100968972 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6864098
34 com.adobe.Photoshop 0x000000010096fd7a AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6893802
35 com.adobe.Photoshop 0x0000000100964e57 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6848967
36 com.adobe.Photoshop 0x0000000100964f36 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6849190
37 com.adobe.Photoshop 0x000000010096ba07 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6876535
38 com.adobe.Photoshop 0x000000010098d6e2 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 7014994
39 com.adobe.Photoshop 0x00000001006b69f2 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 4037986
40 com.adobe.Photoshop 0x00000001012d31c0 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16737584
41 com.apple.AppKit 0x000000010413ddc6 -[NSApplication sendEvent:] + 4435
42 com.adobe.Photoshop 0x00000001012debb2 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16785186
43 com.adobe.Photoshop 0x00000001012df146 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16786614
44 com.apple.AppKit 0x00000001040d4922 -[NSApplication run] + 474
45 com.adobe.Photoshop 0x00000001012dd5ee AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16779614
46 com.adobe.Photoshop 0x00000001012de819 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16784265
47 com.adobe.Photoshop 0x00000001000688c2 0x100000000 + 428226
48 com.adobe.Photoshop 0x0000000100237c01 0x100000000 + 2325505
49 com.adobe.Photoshop 0x0000000100237c91 0x100000000 + 2325649
50 com.adobe.Photoshop 0x00000001000028e4 0x100000000 + 10468
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00000001094bf08a kevent + 10
1 libSystem.B.dylib 0x00000001094c0f5d _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00000001094c0c34 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00000001094c075e _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00000001094c0088 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00000001094bff25 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x00000001094e0eb6 __semwait_signal + 10
1 libSystem.B.dylib 0x00000001094e4cd1 _pthread_cond_wait + 1286
2 com.adobe.amt.services 0x000000010ea23c53 AMTConditionLock::LockWhenCondition(int) + 37
3 com.adobe.amt.services 0x000000010ea1ccce _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 92
4 com.adobe.amt.services 0x000000010ea23cbe AMTThread::Worker(void*) + 28
5 libSystem.B.dylib 0x00000001094df456 _pthread_start + 331
6 libSystem.B.dylib 0x00000001094df309 thread_start + 13
Thread 3:
0 libSystem.B.dylib 0x00000001094a634e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x000000010986888e MPWaitOnSemaphore + 96
2 MultiProcessor Support 0x0000000121f1ebd3 ThreadFunction(void*) + 69
3 ...ple.CoreServices.CarbonCore 0x00000001097d3ea1 PrivateMPEntryPoint + 63
4 libSystem.B.dylib 0x00000001094df456 _pthread_start + 331
5 libSystem.B.dylib 0x00000001094df309 thread_start + 13
Thread 4:
0 libSystem.B.dylib 0x00000001094e0eb6 __semwait_signal + 10
1 libSystem.B.dylib 0x00000001094e4cd1 _pthread_cond_wait + 1286
2 ...ple.CoreServices.CarbonCore 0x00000001098924c3 TSWaitOnCondition + 118
3 ...ple.CoreServices.CarbonCore 0x0000000109801cc4 TSWaitOnConditionTimedRelative + 177
4 ...ple.CoreServices.CarbonCore 0x00000001097fbbcf MPWaitOnQueue + 215
5 AdobeACE 0x00000001078b5ccd 0x10787b000 + 240845
6 AdobeACE 0x00000001078b567a 0x10787b000 + 239226
7 ...ple.CoreServices.CarbonCore 0x00000001097d3ea1 PrivateMPEntryPoint + 63
8 libSystem.B.dylib 0x00000001094df456 _pthread_start + 331
9 libSystem.B.dylib 0x00000001094df309 thread_start + 13
Thread 5:
0 libSystem.B.dylib 0x00000001094e0eb6 __semwait_signal + 10
1 libSystem.B.dylib 0x00000001094e0d45 nanosleep + 148
2 com.adobe.PSAutomate 0x0000000124d8209b ScObjects::Thread::sleep(unsigned int) + 59
3 com.adobe.PSAutomate 0x0000000124d63fd3 ScObjects::BridgeTalkThread::run() + 163
4 com.adobe.PSAutomate 0x0000000124d82196 ScObjects::Thread::go(void*) + 166
5 libSystem.B.dylib 0x00000001094df456 _pthread_start + 331
6 libSystem.B.dylib 0x00000001094df309 thread_start + 13
Thread 6:
0 libSystem.B.dylib 0x00000001094e0eb6 __semwait_signal + 10
1 libSystem.B.dylib 0x00000001094e4cd1 _pthread_cond_wait + 1286
2 com.adobe.adobeswfl 0x000000012638789d APXGetHostAPI + 2465805
3 com.adobe.adobeswfl 0x00000001261405e9 APXGetHostAPI + 77145
4 com.adobe.adobeswfl 0x00000001263879b1 APXGetHostAPI + 2466081
5 com.adobe.adobeswfl 0x0000000126387d1a APXGetHostAPI + 2466954
6 com.adobe.adobeswfl 0x0000000126387e49 APXGetHostAPI + 2467257
7 libSystem.B.dylib 0x00000001094df456 _pthread_start + 331
8 libSystem.B.dylib 0x00000001094df309 thread_start + 13
Thread 7:
0 libSystem.B.dylib 0x00000001094e0eb6 __semwait_signal + 10
1 libSystem.B.dylib 0x00000001094e4cd1 _pthread_cond_wait + 1286
2 com.adobe.adobeswfl 0x000000012638789d APXGetHostAPI + 2465805
3 com.adobe.adobeswfl 0x00000001261405e9 APXGetHostAPI + 77145
4 com.adobe.adobeswfl 0x00000001263879b1 APXGetHostAPI + 2466081
5 com.adobe.adobeswfl 0x0000000126387d1a APXGetHostAPI + 2466954
6 com.adobe.adobeswfl 0x0000000126387e49 APXGetHostAPI + 2467257
7 libSystem.B.dylib 0x00000001094df456 _pthread_start + 331
8 libSystem.B.dylib 0x00000001094df309 thread_start + 13
Thread 8:
0 libSystem.B.dylib 0x00000001094a62fa mach_msg_trap + 10
1 libSystem.B.dylib 0x00000001094a696d mach_msg + 59
2 com.apple.CoreFoundation 0x000000010338e3c2 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x000000010338d84f CFRunLoopRunSpecific + 575
4 com.apple.CoreMediaIOServices 0x0000000128ab363f MIO::DAL::RunLoop::OwnThread(void*) + 147
5 com.apple.CoreMediaIOServices 0x0000000128ab520a CAPThread::Entry(CAPThread*) + 140
6 libSystem.B.dylib 0x00000001094df456 _pthread_start + 331
7 libSystem.B.dylib 0x00000001094df309 thread_start + 13
Thread 9:
0 libSystem.B.dylib 0x00000001094a635a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x00000001094e4bc2 _pthread_cond_wait + 1015
2 com.adobe.adobeswfl 0x0000000126387869 APXGetHostAPI + 2465753
3 com.adobe.adobeswfl 0x00000001263a40ec APXGetHostAPI + 2582620
4 com.adobe.adobeswfl 0x00000001263879b1 APXGetHostAPI + 2466081
5 com.adobe.adobeswfl 0x0000000126387d1a APXGetHostAPI + 2466954
6 com.adobe.adobeswfl 0x0000000126387e49 APXGetHostAPI + 2467257
7 libSystem.B.dylib 0x00000001094df456 _pthread_start + 331
8 libSystem.B.dylib 0x00000001094df309 thread_start + 13
Thread 10:
0 libSystem.B.dylib 0x00000001094a635a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x00000001094e4bc2 _pthread_cond_wait + 1015
2 com.adobe.adobeswfl 0x0000000126387869 APXGetHostAPI + 2465753
3 com.adobe.adobeswfl 0x0000000126521ef3 APXGetHostAPI + 4146787
4 com.adobe.adobeswfl 0x00000001263879b1 APXGetHostAPI + 2466081
5 com.adobe.adobeswfl 0x0000000126387d1a APXGetHostAPI + 2466954
6 com.adobe.adobeswfl 0x0000000126387e49 APXGetHostAPI + 2467257
7 libSystem.B.dylib 0x00000001094df456 _pthread_start + 331
8 libSystem.B.dylib 0x00000001094df309 thread_start + 13
Thread 11:
0 libSystem.B.dylib 0x00000001094e9df2 recvfrom + 10
1 ServiceManager-Launcher.dylib 0x000000012ac45982 Invoke + 54020
2 ServiceManager-Launcher.dylib 0x000000012ac44adf Invoke + 50273
3 ServiceManager-Launcher.dylib 0x000000012ac43b26 Invoke + 46248
4 ServiceManager-Launcher.dylib 0x000000012ac43b81 Invoke + 46339
5 ServiceManager-Launcher.dylib 0x000000012ac43c02 Invoke + 46468
6 ServiceManager-Launcher.dylib 0x000000012ac3e30d Invoke + 23695
7 ServiceManager-Launcher.dylib 0x000000012ac3e4a6 Invoke + 24104
8 ServiceManager-Launcher.dylib 0x000000012ac3ef2f Invoke + 26801
9 ServiceManager-Launcher.dylib 0x000000012ac3f01d Invoke + 27039
10 ServiceManager-Launcher.dylib 0x000000012ac4231f Invoke + 40097
11 ServiceManager-Launcher.dylib 0x000000012ac425c5 Invoke + 40775
12 ServiceManager-Launcher.dylib 0x000000012ac42b84 Invoke + 42246
13 ServiceManager-Launcher.dylib 0x000000012ac42d71 Invoke + 42739
14 ServiceManager-Launcher.dylib 0x000000012ac34daf Login + 1773
15 ServiceManager-Launcher.dylib 0x000000012ac36295 Login + 7123
16 ServiceManager-Launcher.dylib 0x000000012ac432a8 Invoke + 44074
17 ServiceManager-Launcher.dylib 0x000000012ac456c1 Invoke + 53315
18 libSystem.B.dylib 0x00000001094df456 _pthread_start + 331
19 libSystem.B.dylib 0x00000001094df309 thread_start + 13
Thread 12:
0 libSystem.B.dylib 0x00000001094a635a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x00000001094e4bc2 _pthread_cond_wait + 1015
2 ...ple.CoreServices.CarbonCore 0x0000000109801ce4 TSWaitOnConditionTimedRelative + 209
3 ...ple.CoreServices.CarbonCore 0x0000000109801a92 TSWaitOnSemaphoreCommon + 416
4 ...ple.CoreServices.CarbonCore 0x0000000109801790 AsyncFileThread(void*) + 61
5 libSystem.B.dylib 0x00000001094df456 _pthread_start + 331
6 libSystem.B.dylib 0x00000001094df309 thread_start + 13
Thread 13:
0 libSystem.B.dylib 0x00000001094bfeaa __workq_kernreturn + 10
1 libSystem.B.dylib 0x00000001094c02bc _pthread_wqthread + 917
2 libSystem.B.dylib 0x00000001094bff25 start_wqthread + 13
Thread 14:
0 libSystem.B.dylib 0x00000001094bfeaa __workq_kernreturn + 10
1 libSystem.B.dylib 0x00000001094c02bc _pthread_wqthread + 917
2 libSystem.B.dylib 0x00000001094bff25 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x000000012aa0f000 rcx: 0x00007fff5fbfbfe8 rdx: 0x0000000000000000
rdi: 0x000000000000012b rsi: 0x0000000000000006 rbp: 0x00007fff5fbfc000 rsp: 0x00007fff5fbfbfe8
r8: 0x0000000000000e03 r9: 0x0000000000000000 r10: 0x00000001094f0412 r11: 0x0000000000000206
r12: 0x0000000000000000 r13: 0x000000010df84800 r14: 0x000000010d236000 r15: 0x000000012aa0f0c0
rip: 0x00000001094f43d6 rfl: 0x0000000000000206 cr2: 0x000000010957f15a
Binary Images:
0x100000000 - 0x1026a7fff +com.adobe.Photoshop 12.0.1 (12.0.1) <CFDED939-0A8A-EBC4-215B-94A4A224A1D1> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
0x103287000 - 0x1032fffef +com.adobe.adobe_caps adobe_caps 3.0.116.0 (3.0.116.0) <4A355686-1451-B19A-0C55-DFE49FD2539E> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x103315000 - 0x103315ff7 com.apple.Carbon 150 (152) <19B37B7B-1594-AD0A-7F14-FA2F85AD7241> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x103318000 - 0x10331ffff org.twain.dsm 1.9.4 (1.9.4) <D32C2B79-7DE8-1609-6BD4-FB55215BD75B> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x103327000 - 0x103337ff8 +com.adobe.ahclientframework 1.5.0.30 (1.5.0.30) <5D6FFC4E-7B81-3E8C-F0D4-66A3FA94A837> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x103342000 - 0x1034b7ff7 com.apple.CoreFoundation 6.6.3 (550.29) <48810602-63C3-994D-E563-DD02B16E76E1> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x1035d0000 - 0x103851fef com.apple.Foundation 6.6.3 (751.29) <DAEDB589-9F59-9556-CF8D-07556317937B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x1039c9000 - 0x103c50fe7 com.apple.security 6.1.1 (37594) <C32E7E37-13EC-381A-7CA6-AAE3EBD2C1F1> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x103d46000 - 0x103da4ff7 com.apple.framework.IOKit 2.0 (???) <010C3398-7363-8F4B-719C-263867F15F63> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x103dc6000 - 0x103dccff7 com.apple.agl 3.0.12 (AGL-3.0.12) <1AB34F57-2E8D-42FB-A484-5CCB928CA456> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x103dd3000 - 0x103de2ff7 com.apple.opengl 1.6.9 (1.6.9) <BB8AEF81-0EC1-ED4C-360B-186C60AE745C> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x103deb000 - 0x103ff1fef +com.adobe.linguistic.LinguisticManager 5.0.0 (11696) <499B4E7A-08BB-80FC-C220-D57D45CA424F> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
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0x1050b6000 - 0x10544fff7 com.apple.QuartzCore 1.6.2 (227.22) <76EE0A32-B20B-F316-ADDD-4230329253D5> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
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0x1254cc000 - 0x1254d2fff com.apple.audio.AppleHDAHALPlugIn 1Hi Chris-
Hearing all these font issues with CS5 is scaring the pants off me.
I had a nightmare getting CS4 to work after upgrading to Snow Leopard. Finally after biting the bullet and doing a fresh install of SL, I have had CS4 running fine.
Two questions:
1- Is it likely that CS5 will work fine since I fixed whatever was causing the CS4 problems?
2- Is there a way to install CS5 side by side with CS4 that will include all my 3p plugins and then if CS5 works fine, just delete all the CS4 folders?
I've been using PS since ver 3.0 on windows and had always heard how much better it worked with Macs... but the installs on Macs seem a lot more problematic than they were on windows... maybe it's just because PS is more complicated every year, but it's scary to those of use who need it to work or we can't work... so give me conservative advice... I want CS5 but would rather wait than have a major hassle.
Thanks, Chris
tom -
I have a problem with Photoshop CS5's type tool. I can open Photoshop, but each time I select the type tool or a type related palette and sometimes the HDR tool, my photoshop simple crashes, asks me to reopen and eventually brings up a crash report.
I have requested support via the support service, only for my request to be withdrawn, after one unsuccessful suggestion and then logging in to find it withdrawn after not receiving an email, with a reply saying my graphics card is not supported.
My question is, if my graphics card is not supported, why suggest that I delete my pref file and recreate it by opening photoshop?
My other question is, why is the graphics card a MacBook Pro, that is only just over a year old and that cost me nearly £3500 not supported by PS CS5? Makes no sense, do you expect people to buy new hardware just to run CS5?
Here is my system and a description of the probelm.
MacBook Pro 17" (Purchased March 2009, brand new and customised)
Mac OS Snow Leopard (Up-to-date)
8GB RAM
NVIDEA GeForce 9400 GT and NVIDEA GeForce (9400M)
Student/Teacher copy of Design Premium CS5
Open Photoshop CS5, select the type tool, photoshop CS5 crashes. Thats all I do, is that enough information for you?
Please help as I am not happy with the software or the manner in which my support request was dealt with after the first attempt to fix the problem.
Kind Regards
Paul Goodman
ps. I think the Adobe staff need to be more open minded with their customers, we aren't all computer genius'. I personal think that because Adobe have cornered the market, that they are becoming complacent. If you know the software hasn't been tested enough on Macs, then don't release it until it is ready.This is my Crash Report:
rocess: Adobe Photoshop CS5 [324]
Path: /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier: com.adobe.Photoshop
Version: 12.0 (12.0x20100407.r.1103) (12.0)
Code Type: X86 (Native)
Parent Process: launchd [93]
Date/Time: 2010-08-10 19:54:32.434 -0700
OS Version: Mac OS X 10.6.4 (10F569)
Report Version: 6
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000020affff3
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0xffff0930 __memcpy + 400
1 AdobeCoolType 0x03c713e9 CTCleanup + 313421
2 AdobeCoolType 0x03d2a089 CTCleanup + 1070317
3 AdobeCoolType 0x03d30968 CTCleanup + 1097164
4 AdobeCoolType 0x03c78341 CTCleanup + 341925
5 AdobeCoolType 0x03bd20d8 0x3bca000 + 32984
6 AdobeCoolType 0x03cdb825 CTCleanup + 748681
7 AdobeCoolType 0x03c84330 CTCleanup + 391060
8 AdobeCoolType 0x03c82f15 CTCleanup + 385913
9 AdobeCoolType 0x03cd9c92 CTCleanup + 741622
10 AdobeCoolType 0x03c1d799 0x3bca000 + 341913
11 com.adobe.Photoshop 0x0098df50 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6863694
12 com.adobe.Photoshop 0x0098df82 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6863744
13 com.adobe.Photoshop 0x0098891d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6841627
14 com.adobe.Photoshop 0x009899db AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6845913
15 com.adobe.Photoshop 0x00989b52 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6846288
16 com.adobe.Photoshop 0x009f97f7 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 7304181
17 com.adobe.Photoshop 0x009f9d46 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 7305540
18 com.adobe.Photoshop 0x009ee1a4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 7257506
19 com.adobe.Photoshop 0x009ee27c AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 7257722
20 com.adobe.Photoshop 0x00a11b28 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 7403302
21 com.adobe.Photoshop 0x00a5eb4e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 7718732
22 com.adobe.Photoshop 0x0108a5a1 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 14188959
23 com.adobe.Photoshop 0x000d3dd0 0x1000 + 863696
24 com.adobe.Photoshop 0x000d3c86 0x1000 + 863366
25 com.adobe.Photoshop 0x000d3c86 0x1000 + 863366
26 com.adobe.Photoshop 0x000d3c86 0x1000 + 863366
27 com.adobe.Photoshop 0x000d3c86 0x1000 + 863366
28 com.adobe.Photoshop 0x000d3c86 0x1000 + 863366
29 com.adobe.Photoshop 0x000d3c86 0x1000 + 863366
30 com.adobe.Photoshop 0x000d3c86 0x1000 + 863366
31 com.adobe.Photoshop 0x000d3c86 0x1000 + 863366
32 com.adobe.Photoshop 0x000d8b19 0x1000 + 883481
33 com.adobe.Photoshop 0x00d99b2b AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 11106089
34 com.adobe.Photoshop 0x0006e014 0x1000 + 446484
35 com.adobe.Photoshop 0x007121c0 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 4259262
36 com.adobe.Photoshop 0x0006e1b0 0x1000 + 446896
37 com.adobe.Photoshop 0x0006c736 0x1000 + 440118
38 com.adobe.Photoshop 0x013dadcf AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 17664461
39 com.adobe.Photoshop 0x013d3eb3 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 17636017
40 com.apple.AppKit 0x98764e9c -[NSWindow sendEvent:] + 5549
41 com.adobe.owl 0x0316ce4c OWLRemoveObjCExceptionCallback + 1010
42 com.adobe.owl 0x0316f260 OWLRemoveObjCExceptionCallback + 10246
43 com.apple.AppKit 0x9867daff -[NSApplication sendEvent:] + 6431
44 com.adobe.Photoshop 0x013e1434 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 17690674
45 com.adobe.Photoshop 0x013e0ccc AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 17688778
46 com.apple.AppKit 0x986115bb -[NSApplication run] + 917
47 com.adobe.Photoshop 0x013df2a6 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 17682084
48 com.adobe.Photoshop 0x013dfe96 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 17685140
49 com.adobe.Photoshop 0x0006eb3a 0x1000 + 449338
50 com.adobe.Photoshop 0x002572e8 0x1000 + 2450152
51 com.adobe.Photoshop 0x002573a4 0x1000 + 2450340
52 com.adobe.Photoshop 0x00003c66 0x1000 + 11366
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x92da3942 kevent + 10
1 libSystem.B.dylib 0x92da405c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x92da3519 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x92da32be _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x92da2d41 _pthread_wqthread + 390
5 libSystem.B.dylib 0x92da2b86 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x92da29d2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x92da2f68 _pthread_wqthread + 941
2 libSystem.B.dylib 0x92da2b86 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x92d7d142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x92daacbc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x92df3203 pthread_cond_wait + 48
3 com.adobe.amt.services 0x06725126 AMTConditionLock::LockWhenCondition(int) + 46
4 com.adobe.amt.services 0x0671ddb0 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 116
5 com.adobe.amt.services 0x0672518c AMTThread::Worker(void*) + 24
6 libSystem.B.dylib 0x92daa81d _pthread_start + 345
7 libSystem.B.dylib 0x92daa6a2 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x92d7d14e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x9623a15e MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x1e616124 ThreadFunction(void*) + 78
3 ...ple.CoreServices.CarbonCore 0x96207dee PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x92daa81d _pthread_start + 345
5 libSystem.B.dylib 0x92daa6a2 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x92d7d14e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x9623a15e MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x1e616124 ThreadFunction(void*) + 78
3 ...ple.CoreServices.CarbonCore 0x96207dee PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x92daa81d _pthread_start + 345
5 libSystem.B.dylib 0x92daa6a2 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x92d7d14e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x9623a15e MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x1e616124 ThreadFunction(void*) + 78
3 ...ple.CoreServices.CarbonCore 0x96207dee PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x92daa81d _pthread_start + 345
5 libSystem.B.dylib 0x92daa6a2 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x92d7d14e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x9623a15e MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x1e616124 ThreadFunction(void*) + 78
3 ...ple.CoreServices.CarbonCore 0x96207dee PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x92daa81d _pthread_start + 345
5 libSystem.B.dylib 0x92daa6a2 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x92d7d14e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x9623a15e MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x1e616124 ThreadFunction(void*) + 78
3 ...ple.CoreServices.CarbonCore 0x96207dee PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x92daa81d _pthread_start + 345
5 libSystem.B.dylib 0x92daa6a2 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x92d7d14e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x9623a15e MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x1e616124 ThreadFunction(void*) + 78
3 ...ple.CoreServices.CarbonCore 0x96207dee PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x92daa81d _pthread_start + 345
5 libSystem.B.dylib 0x92daa6a2 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x92d7d14e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x9623a15e MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x1e616124 ThreadFunction(void*) + 78
3 ...ple.CoreServices.CarbonCore 0x96207dee PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x92daa81d _pthread_start + 345
5 libSystem.B.dylib 0x92daa6a2 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x92dab066 __semwait_signal + 10
1 libSystem.B.dylib 0x92daad22 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x92dac9b8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9623ca3a TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9622838d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x96223d67 MPWaitOnQueue + 250
6 AdobeACE 0x0520d6f1 0x51d3000 + 239345
7 AdobeACE 0x0520d0ed 0x51d3000 + 237805
8 ...ple.CoreServices.CarbonCore 0x96207dee PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x92daa81d _pthread_start + 345
10 libSystem.B.dylib 0x92daa6a2 thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x92dab066 __semwait_signal + 10
1 libSystem.B.dylib 0x92daad22 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x92dac9b8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9623ca3a TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9622838d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x96223d67 MPWaitOnQueue + 250
6 AdobeACE 0x0520d6f1 0x51d3000 + 239345
7 AdobeACE 0x0520d0ed 0x51d3000 + 237805
8 ...ple.CoreServices.CarbonCore 0x96207dee PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x92daa81d _pthread_start + 345
10 libSystem.B.dylib 0x92daa6a2 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x92dab066 __semwait_signal + 10
1 libSystem.B.dylib 0x92daad22 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x92dac9b8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9623ca3a TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9622838d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x96223d67 MPWaitOnQueue + 250
6 AdobeACE 0x0520d6f1 0x51d3000 + 239345
7 AdobeACE 0x0520d0ed 0x51d3000 + 237805
8 ...ple.CoreServices.CarbonCore 0x96207dee PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x92daa81d _pthread_start + 345
10 libSystem.B.dylib 0x92daa6a2 thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x92dab066 __semwait_signal + 10
1 libSystem.B.dylib 0x92daad22 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x92dac9b8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9623ca3a TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9622838d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x96223d67 MPWaitOnQueue + 250
6 AdobeACE 0x0520d6f1 0x51d3000 + 239345
7 AdobeACE 0x0520d0ed 0x51d3000 + 237805
8 ...ple.CoreServices.CarbonCore 0x96207dee PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x92daa81d _pthread_start + 345
10 libSystem.B.dylib 0x92daa6a2 thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x92dab066 __semwait_signal + 10
1 libSystem.B.dylib 0x92daad22 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x92dac9b8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9623ca3a TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9622838d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x96223d67 MPWaitOnQueue + 250
6 AdobeACE 0x0520d6f1 0x51d3000 + 239345
7 AdobeACE 0x0520d0ed 0x51d3000 + 237805
8 ...ple.CoreServices.CarbonCore 0x96207dee PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x92daa81d _pthread_start + 345
10 libSystem.B.dylib 0x92daa6a2 thread_start + 34
Thread 16:
0 libSystem.B.dylib 0x92dab066 __semwait_signal + 10
1 libSystem.B.dylib 0x92daad22 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x92dac9b8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9623ca3a TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9622838d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x96223d67 MPWaitOnQueue + 250
6 AdobeACE 0x0520d6f1 0x51d3000 + 239345
7 AdobeACE 0x0520d0ed 0x51d3000 + 237805
8 ...ple.CoreServices.CarbonCore 0x96207dee PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x92daa81d _pthread_start + 345
10 libSystem.B.dylib 0x92daa6a2 thread_start + 34
Thread 17:
0 libSystem.B.dylib 0x92dab066 __semwait_signal + 10
1 libSystem.B.dylib 0x92daad22 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x92dac9b8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9623ca3a TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9622838d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x96223d67 MPWaitOnQueue + 250
6 AdobeACE 0x0520d6f1 0x51d3000 + 239345
7 AdobeACE 0x0520d0ed 0x51d3000 + 237805
8 ...ple.CoreServices.CarbonCore 0x96207dee PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x92daa81d _pthread_start + 345
10 libSystem.B.dylib 0x92daa6a2 thread_start + 34
Thread 18:
0 libSystem.B.dylib 0x92da29d2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x92da2f68 _pthread_wqthread + 941
2 libSystem.B.dylib 0x92da2b86 start_wqthread + 30
Thread 19:
0 libSystem.B.dylib 0x92dab066 __semwait_signal + 10
1 libSystem.B.dylib 0x92dd6c64 nanosleep$UNIX2003 + 188
2 com.adobe.PSAutomate 0x2199b7db ScObjects::Thread::sleep(unsigned int) + 59
3 com.adobe.PSAutomate 0x2197b623 ScObjects::BridgeTalkThread::run() + 163
4 com.adobe.PSAutomate 0x2199b8e8 ScObjects::Thread::go(void*) + 168
5 libSystem.B.dylib 0x92daa81d _pthread_start + 345
6 libSystem.B.dylib 0x92daa6a2 thread_start + 34
Thread 20:
0 libSystem.B.dylib 0x92d7d142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x92daacbc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x92df3203 pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x226a2d5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x224441ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x226a2e4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x226a2eb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x226a2f9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x92daa81d _pthread_start + 345
9 libSystem.B.dylib 0x92daa6a2 thread_start + 34
Thread 21:
0 libSystem.B.dylib 0x92d7d142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x92daacbc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x92df3203 pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x226a2d5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x224441ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x226a2e4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x226a2eb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x226a2f9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x92daa81d _pthread_start + 345
9 libSystem.B.dylib 0x92daa6a2 thread_start + 34
Thread 22:
0 libSystem.B.dylib 0x92d7d142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x92daacbc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x92df3203 pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x226a2d5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x224441ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x226a2e4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x226a2eb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x226a2f9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x92daa81d _pthread_start + 345
9 libSystem.B.dylib 0x92daa6a2 thread_start + 34
Thread 23:
0 libSystem.B.dylib 0x92d7d142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x92daacbc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x92df3203 pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x226a2d5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x224441ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x226a2e4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x226a2eb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x226a2f9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x92daa81d _pthread_start + 345
9 libSystem.B.dylib 0x92daa6a2 thread_start + 34
Thread 24:
0 libSystem.B.dylib 0x92d7d142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x92daacbc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x92df3203 pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x226a2d5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x224441ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x226a2e4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x226a2eb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x226a2f9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x92daa81d _pthread_start + 345
9 libSystem.B.dylib 0x92daa6a2 thread_start + 34
Thread 25:
0 libSystem.B.dylib 0x92d7d142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x92daacbc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x92df3203 pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x226a2d5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x224441ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x226a2e4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x226a2eb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x226a2f9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x92daa81d _pthread_start + 345
9 libSystem.B.dylib 0x92daa6a2 thread_start + 34
Thread 26:
0 libSystem.B.dylib 0x92d7d142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x92daacbc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x92df3203 pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x226a2d5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x224441ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x226a2e4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x226a2eb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x226a2f9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x92daa81d _pthread_start + 345
9 libSystem.B.dylib 0x92daa6a2 thread_start + 34
Thread 27:
0 libSystem.B.dylib 0x92d7d142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x92daacbc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x92df3203 pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x226a2d5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x224441ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x226a2e4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x226a2eb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x226a2f9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x92daa81d _pthread_start + 345
9 libSystem.B.dylib 0x92daa6a2 thread_start + 34
Thread 28:
0 libSystem.B.dylib 0x92d7d15a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x92daaca5 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x92dd9848 pthread_cond_timedwait_relative_np + 47
3 com.adobe.adobeswfl 0x226a2d27 APXGetHostAPI + 2567831
4 com.adobe.adobeswfl 0x228180d8 APXGetHostAPI + 4096584
5 com.adobe.adobeswfl 0x226a2e4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x226a2eb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x226a2f9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x92daa81d _pthread_start + 345
9 libSystem.B.dylib 0x92daa6a2 thread_start + 34
Thread 29:
0 libSystem.B.dylib 0x92d7d15a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x92daaca5 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x92dd9848 pthread_cond_timedwait_relative_np + 47
3 com.adobe.adobeswfl 0x226a2d27 APXGetHostAPI + 2567831
4 com.adobe.adobeswfl 0x226bd6de APXGetHostAPI + 2676814
5 com.adobe.adobeswfl 0x226a2e4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x226a2eb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x226a2f9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x92daa81d _pthread_start + 345
9 libSystem.B.dylib 0x92daa6a2 thread_start + 34
Thread 30:
0 libSystem.B.dylib 0x92dba38a recvfrom$UNIX2003 + 10
1 libSystem.B.dylib 0x92dda147 recv$UNIX2003 + 54
2 ServiceManager-Launcher.dylib 0x21fb56cf Invoke + 54887
3 ServiceManager-Launcher.dylib 0x21fb476e Invoke + 50950
4 ServiceManager-Launcher.dylib 0x21fb361f Invoke + 46519
5 ServiceManager-Launcher.dylib 0x21fb3671 Invoke + 46601
6 ServiceManager-Launcher.dylib 0x21fb36fb Invoke + 46739
7 ServiceManager-Launcher.dylib 0x21fadafe Invoke + 23190
8 ServiceManager-Launcher.dylib 0x21fadce7 Invoke + 23679
9 ServiceManager-Launcher.dylib 0x21fae8c7 Invoke + 26719
10 ServiceManager-Launcher.dylib 0x21fae9c5 Invoke + 26973
11 ServiceManager-Launcher.dylib 0x21fb1db0 Invoke + 40264
12 ServiceManager-Launcher.dylib 0x21fb2059 Invoke + 40945
13 ServiceManager-Launcher.dylib 0x21fb2687 Invoke + 42527
14 ServiceManager-Launcher.dylib 0x21fb2884 Invoke + 43036
15 ServiceManager-Launcher.dylib 0x21fa4826 Login + 1654
16 ServiceManager-Launcher.dylib 0x21fa5c71 Login + 6849
17 ServiceManager-Launcher.dylib 0x21fb2df3 Invoke + 44427
18 ServiceManager-Launcher.dylib 0x21fb5341 Invoke + 53977
19 libSystem.B.dylib 0x92daa81d _pthread_start + 345
20 libSystem.B.dylib 0x92daa6a2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xffff0700 ebx: 0x03c78311 ecx: 0x00000010 edx: 0xffd07300
edi: 0xbfffda60 esi: 0x20df8d13 ebp: 0xbfffda08 esp: 0xbfffda00
ss: 0x0000001f efl: 0x00010286 eip: 0xffff0930 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x20affff3
Binary Images:
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0x95c1c000 -
Does anyone else feel that the Photoshop CS5 type tool hates them?
As a general rule I have no problems with PS CS5 and enjoy many of the features. Just struggled through the Classroom in a Book chapter on Typographic Design and find that getting the type tools and the text to behave is just a complete siege. it will not highlight properly, will not format all the selected text. Paragraph, Vertical and Horizontal all behave badly. God forbid you should right-align text and then highlight and the flashing cursor size bares no relation to the size of font to be typed; no crashes though. Complete nightmare. Am I alone? The only program I have found more anti-typography was (shudder) Corel 11 many moons back...a dark, dark time. I am running Windows 7 Ultimate and am all up to date on patches. First time on the forum so apologies for any lapse in ettiquette. Any help appreciated.
What video card do you actually have? It's possible even the latest drivers are buggy, especially if it's one that's no longer currently being supported or if it's very new.
Are you sure no fonts have been added to your system? Just visiting web pages can add fonts. If you'd like to double check the list you have, I have a freshly installed Windows 7 Ultimate x64 test system on which I just did a listing of the fonts in the \Windows\Fonts folder:
http://Noel.ProDigitalSoftware.com/temp/Windows7x64Fonts.txt
-Noel -
After installing PS CS6, PS CS5 Type tool no longer works
After doing the basic installation of PS CS6 Beta, opening and closing 1 file as well as closing the CS6 Beta program then returning to PS CS5, I can no longer make editable text fields, or edit existing text fields in any document - new or old.
Error message when trying to edit an existing text field (clicking inside the text): "Could not complete your request because of a program error"
Error message when trying to create a new text filed (using the type tool clicking and dragging on the canvas): "Could not complete your request because something prevented the text engine from being initalized"
CS6 must be doing something to previous versions of CS5, need this fixed asap - people still need CS5 to work!The type tool in my PS CS5.1 no longer works. And i'm nervously clueless as to why it suddenly quite working. All other Adobe, and non-Adobe, apps appear to be working as needed, but Photoshop has suddenly decided to go rogue from the font set.
System Mac OS X 10.7.3
Processor: 2.8 GHz Intel Core i7
3rd Party Font Handling software: FontExplorer X Pro 3.1.1
I'm seeing the same "Could not complete your request due to program error" message upon launch of Photoshop and when attempting to use the Type tool.
Have ran the font test, as recommended in this discussion thread, and was alarmed to see the test results reveling that all 137 of 137 fonts are supposedly bunk. How can this be?
Any thoughts, tips, help would be uber appreciated,
n8 -
CS5 Type tool dotted rectangle not visible
I have this problem with CS5 using the type tool. If I zoom over a certain percentage (62% and more), the dotted rectangle is no longer visible, so it becomes impossible to resize the bounding of the text. The rectangle is not the only thing that disappears. The cursor itself disappears too, so I can't see where I'm typing. So, every time I have to edit text blocks, I have to zoom out which is realy annoying. Anyone has faced this problem?
Yes, I was able to reproduce the problem:
Looks like a bona fide bug and should be reported via Photoshop's Bug/Wish form:
https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
When I have a few more minutes to spare I'll try it on a nVidia-equipped system and report back here.
-Noel -
CS5: Type tool entering text in a tiny transform box
Everything else seems to be working correctly (at least those parts I use).
At some point, several months ago, my sister and I were playing with transform (by phone, we are in different states) -- she had taken a Photoshop class and wanted to try to duplicate something.
I tried using my type tool yesterday, and couldn't see anything when I typed. (White background, black text, Arial, 14 pt, 100%)
I've tried clearing type presets.
I finally tried blowing it up to 500% and saw a small, gray font-like image where I was typing.
I held down Ctrl and played with the transform box: if I expanded the box, my text is there.
I've tried clicking on everything at the top when in transform, but have no idea what I'm doing.
I have no idea how to get my type tool entering text in the regular way.
Please help.
Thanks!The resolution of the file I was working on was 2 (I obviously didn't add or deleted the '7' that was supposed to be in front of it)!
Thank you ever so much, CB! I spent a couple hours on this and really appreciate your help and insight. -
Type Tool in Photoshop CS3 Extended
Hi!
I just recieved my copy of Design Premium CS3 package from Adobe. I noticed that when I activate the Type Tool, Photoshop crashes or uses a long time to activate the tool.
I got this problem on the BETA version and thuoght it was a bug that would be fixed in the final.
Is this a bug or is it just my mac?
Got a macbook (Intel Core Duo 2Ghz).
EDIT: This is only first time I activate the type tool everytime I start PhotoshopI too am having same problem with Photoshop CS3 crashing every time I select the type tool on PowerBook G4 1GHz 1Gb RAM w/ 10.4.10. I have cleaned font cache, checked for font corruption, repaired permissions, tried other user accounts (including root), blah blah blah. CS2 version worked fine with type on same day that I removed it (following Adobe removal instructions to the letter) and installing CS3 Premium default. Fonts are all default install for Tiger and I haven't "installed" any others. I use Suitcase Fusion and everything is patched up to the hilt. I am in charge of I.T. at a large group of companies and have well over a decade of previous experience managing various prepress entities. I understand the urge to blame user error, unfortunately this time I am the user. We have 10 CS3 users here using both PPC & Intel, as well as Winblows (not a typo). For those condescending posters, please READ what these users are saying. There is an actual problem here. Besides, user shouldn't have to wear a propellor hat, you do a default install of Tiger and CS3, you ought to be able to set a line of type, period. Especially at these prices. I am getting ready to go deep on this one, if I figure out anything worthy of posting, I will holler back.
-
Hi,
It is fairly random, but right now more often then not when I go to access the type tool I get a whole lot of nothingness, I can move my cursor, but I can not click, and I am not getting the spinning beachball of death, and when I do to force quit it sets my machine into a whole whirl-wind of trouble it even made Finder crash. Has this happen to anyone? Is there a solution outside of reintalling. I just installed last week and I have ran all my updates. I am on Leopard and my machine is an iMAC. Help? I need the type tool.
Thanks in advance.I thought I would share what worked for me after not being able to use CS5 for 3 weeks. I've been researching, troubleshooting fonts and numerous methods and suggestions I've read on the web.
This is my computer: MacPro Desktop G5 Dual Core Xenon 14GB ram OSX.5.8
(1) Validate Fonts in Fontbook, make sure you get rid of any fonts causing problems.
(2) Shutdown computer
(3) Restart in Safe mode (Press button on front of desktop machine, immediately hold Down the Shift key when you here the first restart bong, hold it down until you see the apple logo and a progress spinning wheel. Next the Login dialog box will appear with the words Safe Boot in Red letters. Then type in your Admin password In the supplied text box.
(4) Launch Photoshop, open a file, click the Type tool you should see the Type tool Cursor. It might take a short wait to see a font name appear in the options bar text box. When the type name pops in (Myriad Pro may be the default) You should be able to start typing again. Check out the font list, it will be a short list of the minimal font collection that OSX runs with in Safe Boot mode.
(5) Quit Photoshop and Shutdown your machine
(6) Start up your machine again (don't hold the shift key this time)
(7) Launch Photoshop and open a file. You should see a Type tool cursor, and you should be good to go.
Hopefully you will get the same result as me and you" ll be back in business What’s happening is that all the permissions are being re-written in safe boot.
I hope this helps some of you bummed people out there! I am a happy camper.
PS I was aCS5 Beta Tester -
Photoshop CS5 Crashes on select Type tool
I've been using PS 12.0 for a year without incident. Recently I installed Superstition beta and started experiencing crashes both in 13beta and 12. I can consistently reproduce a crash in CS5, Win7 SP1, x64, by opening an existing PSD and then switching to the Type tool. The crash occurs before I even get to see the type tool. I've replaced the prefs a million times using the CTRL+ALT+SHIFT on launch technique.
I have not change type management (not using any font managers at this time). My nVidia drivers are up-to-date (dual 9800m GTX), my RAM is good.
I'm desperate here. Next step: uninstall and reinstall from Master Collection.Noel Carboni wrote:
Sometimes it boils down to uninstalling those you have added in blocks and using the process of elimination to try to determine which one is faulty.
I've uninstalled every font that Windows will let me uninstall. There are a bunch of "system" and "required" fonts that you simply can't delete. If there's a font fault, it's with one of those and I have no idea how to proceed to uninstall and diagnose or reinstall/clean those fonts. Any suggestions you might have will be greatly appreciated - otherwise this weekend it's a full reformat and reinstall...
Have you remembered to close Photoshop between tests? I wonder if maybe you solved it at some point but neglected to do a full reinitialization and didn't realize it.
Yeah, well since Photoshop crashes each time, that solves that problem!
Thanks for the follow-up.
Tom -
CS5 Crashing with Type Tool in Windows
I'm running Windows XP and have Photoshop CS5. It worked great for about 2 weeks then it started doing random things like it wouldn't create a new image because it said I didn't have enough RAM (have plenty and checked the settings to confirm). Now it hangs up and has to be killed everytime I try to use the Type tool. I tried deleting the preferences file - no luck. I tried restarting my system. I installed the latest update from Adobe, killed the preferences and restarted the system. Still no luck. Suggestions??? I really need this to work ASAP and be able to use the type tool.
Internet Explorer can install fonts from the web when set to defaults, as I recall, so you may not know it was installed.
One pretty geeky trick for finding out which font files have been created recently is to go into a CMD window and type the following command:
dir c:\windows\fonts /od /tc
The most recently installed fonts will appear the bottom of the list.
Note that for the C:\windows\fonts folder, specifically, Windows Explorer won't show you the creation date, just the modification date.
-Noel -
I have Adobe CS6 Design Standard (MAC). I have had it about a year and a half and use it a ton! Just yesterday while I was using Photoshop, I clicked to use the type tool, the "initializing type tool" box popped up then a few seconds later the whole program crashed. I tried opening it back up and every time I did it just kept crashing. I restarted and shut down my computer, but still no solution. I even uninstalled the program then reinstalled. Same thing. All of my other tools work just fine (brush tool, eraser, crop, etc.). Also, when I try to open up a .psd file the program crashes as well.
I tried searching the internet for solutions, but couldn't find much. One suggestion was to delete the Adobe Photoshop program settings file, I did that but it still didn't work. After each crash a report would be sent to Adobe, then another window would pop up saying that Adobe has found a solution for the recent crash. There is a link that says "please CLICK HERE for further details" but the link doesn't take me anywhere. It just doesn't work!
Has anyone had this happen to them? Any ideas on how to fix it? I really need to get this up and running again!!!This is a user to user forum and Adobe Staff does drop by.
First thing to try is Reset the Type Tool by right-clicking on its' icon in the Options bar.
If you still have problems, it could be related to fonts. Here is a step by step troubleshooting help doc for that.
Troubleshoot fonts | Photoshop CC 2014, CC, CS6, CS5
And basic troubleshooting: Photoshop: Basic Troubleshooting steps to fix most issues
Gene -
Photoshop CS6 (Mac) crashes when opening files with type or using the type tool
Hi,
Photoshop CS6 keeps crashing when using the type tool or when opening files with type on it. I've quit suitcase, disabled the suitcase plug-in, reset the preferences in Photoshop there's no crash report coming up either the application just dies! I am currently trying a system restore from time machine to see if that works!. Any other suggestions would be greatly appreciated.
Many thanks
Ollyhttp://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html
http://helpx.adobe.com/photoshop/kb/troubleshoot-fonts-photoshop-cs5.html -
Photoshop CS6 crashes all the time and especially when using the type tool... please help!
Since I did not have this problem with CS5 or CS4, I can only assume something is not right with Photoshop CS6... below is my video card info:
ATI Radeon HD 4850:
Chipset Model: ATI Radeon HD 4850
Type: GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 512 MB
Vendor: ATI (0x1002)
Device ID: 0x944a
Revision ID: 0x0000
ROM Revision: 113-B9110C-425
EFI Driver Version: 01.00.383
Displays:
iMac:
Resolution: 2560 x 1440
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes
Connection Type: DisplayPort
Cinema HD:
Resolution: 1920 x 1200
Pixel Depth: 32-Bit Color (ARGB8888)
Display Serial Number: 2A80273WXMN
Mirror: Off
Online: Yes
Rotation: Supported -
[Crash] Type Tool + FontTest script (with logs)
Hello!
I am using Adobe Photoshop CS5 on Microsoft Windows XP SP3 but I have a problem...
It crashes everytime I try to use the Type Tool!
These are the things I have already tried, but without any success:
Installing the latest v12.0.1 update
Resetting the preferences using the Ctrl+Alt+Shift trick
Turning off the Font Preview option
Running the Font Test Script (it also crashes!)
Here is a screenshot of the error:
And here are some log files generated during the crash, that might be usefull:
Font Test: PCS5-FontTest_Logs.zip
Dr.Watson: PCS5-DrWatson_Logs.zip
Process Monitor: PCS5-ProcessMonitor_Logs.zip
Can you please help me find the problem and fix it?
If you need any other type of information or any other tests, just let me know.
Thank you very much!Hello again!
I have tried the Extensis FontDoctor tool like suggested in the post "Fonts & Crashes with Titler", but it didn't found any corrupted fonts...
Here's the log:
The diagnosis started at C:\Documents and Settings\Administrator\My Documents\Fonts\
A total of 355 Font Files were examined-
109 OpenType fonts were examined
246 PC TrueType fonts were examined
Diagnosis Results-
No font problems were diagnosed!
I have uploaded all of my fonts in the C:\Windows\Fonts\ directory in case someone wants to take a look (234MB Zip file):
http://www.sendspace.com/file/995fst
Does anyone have any other ideas on how to solve this problem?
Thank you very much!
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