PS CS6 does not recognize my EOS Mark III

It is no problem to use the lens correction in PS CS6 with my EOS 7D and the 24-105 IS L lens. Using my new EOS Mark III with the same lens, Photoshop does not recognize the lens. And in the dropdown menu, where you can normally choose the camera type, Canon is no available (Nikon, Pentax, Sony... are available.). Why is that so? Lightroom 4 has no problem with that issue.

Hi Noel,
I know fairly little about how Adobe accumulates lens profile data, but I have always thought that it's at least in part user-submitted (though I'll be darned if I've ever run across a description of how to do it).
You should hopefully find informaion here:
http://labs.adobe.com/technologies/lensprofile_creator/
And can ask questions here:
http://forums.adobe.com/community/labs/lensprofile_creator
I don't keep up with this utility so I can't say if it's very active. The last update reads 4/2011.
regards,
steve

Similar Messages

Camera Raw 7 does not recognize Canon 5D Mark III RAW files

Hello,
I have Adobe Creative Cloud installed and I use Adobe Photoshop CS6 with Camera Raw 7. Photoshop nur Bridge CS6 do not recognize the RAW files from the Canon 5D Mark III, though it says on the Adobe support site that the camera is supported since Camera Raw 6.7
When I try to open the .cr2-File I get the message "Photoshop cannot open the file".
I use Win7 (64 Bit).
Any help?
Thanks in advance,
Robert

Hi Robert,
Its a known issue as the PS CS 6 was launched with ACR 7 however the support in Photoshop CS 6 would come with ACR 7.1 update which will be live soon.
You are completely right in saying that Canon 5D Mark III was supported in ACR 6.7 but it was only intended for >PS CS 5 & 5.1.
In the meanwhile if you want you can download the RC version of ACR 7.1 from labs.adobe.com.
Thanks
Mandhir

Premiere Pro CS6 does not recognize USB PnP Sound device connected to iMac OSX even when activated in Audio MIDI setup. The iMac(i-7 processor,16 GB) is working with this USB device without any problem

Premiere Pro CS6 does not recognize the USB PnP Sound device in order to produce a commentary sound track. The USB device has been activated on the iMac OSX by using the Audio-MIDI-setup and is working correctly with the iMac. When opening > presets >audio hardware I can only select between >standard >out integrated > digital input integrated >microphone integrated. USB PnP is not indicated at this place.
With the built-in microphone of the iMac I can produce the commentary sound track, but I would prefer a stand alone version for better quality.
Your help is highly appreciated. Thanks in advance, Annemarie!

I'm using a Logitech Webcam Pro 9000 (which has a microphone on the side). I have several other devices plugged into separate USB slots: a keyboard, a mouse, my iPhone, and a Roland keyboard midi controller.
I've considered that maybe the webcam/mic combo is the culprit. If USB doesn't work at a constant speed, that could very well be causing the issue! The sound begins to lag badly sometimes when it's working properly, so that there's a multisecond delay between speaking and hearing my voice repeated back over the mic which is another sign that something is wrong. I've also caught it making a strange electronic sound during its "hang" time once it stops taking sound input correctly.
Maybe I should try to use line-in and forgo USB altogether then. I think I'd need a preamp and some sort of converter for that since the Mac Mini lacks a powered mic jack. I'm only a newbie musician so I've never set up such a system but it might be a better solution in the long run.
I'll check to see if it hangs before or after my computer enters suspend mode, that's a good suggestion too. Thank you for your help!

Photoshop CS6 Does not recognize my Nikon D800E

When trying to open my raw files in Photoshop CS6 it tells me that it does not recognize my camera or that the camera is too new. What do I need to download (Apple OSLion)to proceed?

Which version of Adobe Camera Raw (ACR) do you have installed?
Photoshop > About Plug-in > Adobe Camera Raw
The D800E is fully supported in ACR 7.1
http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html

PP CS6 does not recognize the mp4 format!

I am used to CS6, and usually have no problem importing any high-quality video format. My hubby and I have the exact same computers and same desktop Adobe apps.
We recently changed computers, and now his desktop PP CS6 will not recognize an mp4 file, yet my desktop PP CS6 does!
How can I get the PP to recognize an mp4? And why would it recognize on one machine, yet not the other?
Help ASAP, if possible! Thank you!

Hi Muchness,
How can I get the PP to recognize an mp4? And why would it recognize on one machine, yet not the other?
Check out this FAQ: FAQ: Why are some codecs and sequence presets missing from my installation of Premiere Pro?
Thanks,
Kevin

Bridge CS6 does not recognize videos but CS4 does

Hi forum,
My copy of Bridge CS6 suddenly stopped showing a preview image for video files and does not play them either. Lightroom 4.4 and Lightroom 5 also do not recognize video files (.mov's, .avi's, m-pegs...). My Lightroom used to have no problem playing them.
Bridge CS4 sees them and plays them as normal.
I purged my video cache in Lightroom, uninstalled and reinstalled it, updated Quicktime and am running OSX 10.8.5.

Here is a link for LR reset http://www.lightroomforums.net/showthread.php?14226-Resetting-%28or-Trashing-%29-the-Light room-Preferences-file

Premiere cs6 does not recognize USB3 intensity shuttle?

I recently purchased Adobe premiere cs6 and a blackmagic intensity shuttle USB3 for windows. I have succesfully captured video from a deck using the media express software but premiere does not see the blackmagic device. Any ideas?

I recently installed the Intensity USB 3.0 on Premiere Pro CS6.0 windows 64 bit on an Intel Motherboard.
The capture device is installed and works fine and captures ok with the blackmagic capture utilities.
When capturing using HDMI 1080i 50 resolution on Premiere it stops after 1-2 secs.
Tried using the Video for windows capture it works fine there too but does not seem to work with Premiere CS6.
Any advise help suggestion

Dreamweaver CS6 does not recognize PHP array shorthand: []

If you use the shorthand [] in PHP for arrays, dreamweaver thinks it is syntax error.
array('hello', 'how', 'are', 'you'); works
['dreamweaver', 'is', 'not up-to-date']; triggers a (false) syntax error

No. That's the difference between buying CS6 on a perpetual licence and CC on a subscription basis. You can use CS6 indefinitely without paying any more, but it will not be updated. CC gets regular updates, but is available only on a subscription basis.

CR in CS6 Released version does not support the 5D Mark III

Subject says it all.

Canon 5D3 CR2 Part2
FYI, These steps are done on a Windows 7 AZZA (brand) machine. I had my previous version of Photoshop to open TIFF files in the Camera Raw preprocessor..
Chronologically.
I traded my 5D2 and some money for a 5D3 (fro the better focus).
My Photoshop CR4 (PS4) wouldn’t open the 5D3 Raw files (expected)
I downloaded a trial version of PS5.1 extended. It wouldn’t open the 5D3 files either. With the help of photonet I downloaded a copy of Camera Raw 6.1 provisional. It worked.
I purchased a upgrade copy of PS6. It appeared to install normally and ran OK. I did NOT try to open a CR2 file, I then closed PP6, then deleted PS4 from my machine.
I reopen PP6 and It wouldn’t accept the 5D3 CR2s. That was not expected.
I made several attempts to load Camera Raw 6.1 and Camera Raw 7 into PS6. After each trial I made several attempts to open a 5D3 CR2 file. None of the attempts would work.
In desperation, I created a TIF file in Photomatrix 4.1.4 (32 bit) using the JPEGs from the 5D3. (I was preparing for a small show.) This version of Photomatrix won’t open 5D3 Cr2s either.
When I loaded this TIFF file into PS6 it opened the Camera Raw 7.0 preprocessor (PP). With the Raw PP still active I dragged and dropped the CR2 file into it, the PP refused to open it. I then double clicked on the CR2 file, and the PP refused that action too. I completed modifying the TIFF file and closed PP6.
Now I’m trying this and hope I can get some suggestions which will help me to understand why this is happening.
Thanks for any assistance you can provide.

Adobe Lightroom, Photoshop and Bridge does not recognize the raw files from my Canon Mark III 5D Camera.

Adobe Lightroom, Photoshop and Bridge does not recognize the raw files from my new Canon Mark III 5D Camera. How can I get my files open to view and edit? I am using LR3, Photoshop CS3 and Bridge CS3. Do I need to upgrade these programs or is there another way to get these programs to recognize my files?
When I try opening the raw images in Lightroom, the thumbnails say "Preview unavailable for this file" ... when I click "import" an error message pops up that says "The files are from a camera which is not recognized by the raw format support in Lightroom."
When I try opening the raw images in Photoshop, an error message pops up saying "could not complete your request because photoshop does not recognize this type of file."
When I try opening the raw images in Bridge, it just shows an icon with the file name and CR2.
Please help!!!

Unless I missed an announcement, today, LR6 isn't available, yet, right? Only Adobe employees and beta testers would know what LR6 does differently at this point and they're all sworn to secrecy.
LR5 is available as a standalone version.
PS-CS6 is available as a serial-number-licensed version.
PS-CC + LR5 are also available as a Photography Plan subscription for $10/month with a minimum OS versions of OSX 10.7 (and probably 10.8, soon) and Windows 7.
Bridge is part of PS, not a separate program.
LR5 standalone and LR+PS-CC plan are both available on this page: http://www.adobe.com/products/catalog/software.html
PS-CS6 can be found on this page: Creative Suite 6 which can be found by searching www.adobe.com for Photoshop CS6 and clicking the Buy link in the on-the-fly search results.
As with any new Adobe software, it might be wise to run it in trial mode for a few days/weeks to see if it works well with your computer, before purchasing and finding out you might need a new computer, first.

Recently upgraded to a Canon Mark 3 and now having issues with my RAW files in Bridge and Photoshop. I am operating with CS4. Photoshop produces an error " Could not complete your request because photoshop does not recognize this type of file"

Recently upgraded to a Canon Mark 3 and now having issues with my RAW files in Bridge and Photoshop. I have operating with CS4. Photoshop produces and error " Could not complete your request because photoshop does not recognize this type of file"

Assuming you mean 5D Mark III, Photoshop CS4 cannot directly open raw files from your camera.
Generally speaking, Adobe stopped updating older versions to be able to read raw files from newer cameras when they released a new major version of Photoshop. Photoshop CS4 is no longer receiving Camera Raw updates.
You can double check this yourself:
First you need to determine whether Adobe has released support for your new camera in your version of Photoshop. To do that, look at these two pages. You'll want to find out the earliest version of Camera Raw that can support your camera, then what version of Photoshop can run that version of Camera Raw.
Camera Raw plug-in | Supported cameras
Camera Raw-compatible Adobe applications
If you find your camera is supported by your version of Photoshop, you need to download the latest update for Camera Raw. There's more information on how to do that here:
Keeping Photoshop Up-To-Date
If your version of Photoshop cannot support your camera, you can download and install the latest version of the free Adobe DNG Converter, which can take your raw files as input and put out DNG format files, which your version of Photoshop can open.
Photoshop Help | Digital Negative (DNG)
The DNG converter DOES work, but if you want maximal quality from your raw files (not to mention the convenience and ease of use of directly opening your raw files) you'll want the latest version of Photoshop. Adobe has made substantial improvements in raw conversion quality in recent years.
-Noel

I have Lightroom 3.6 and it does not recognize the raw images from my Canon 7d mark II, suggestions?

I have Lightroom 3.6 and it does not recognize the raw images from my canon 7d mark II, suggestions, do I need to upgrade?

Yes, you need an upgrade for native support in Lightroom. You need version 5.70 or higher; current version is 5.71.
Alternatively, you could use the most recent DNG converter and convert the raw files to DNG files before importing into Lightroom.

Photoshop CS6 Upgrade Does Not Recognize CS3 Extended as Qualifying Product

I am unable to install my Photoshop CS6 upgrade because the upgrade does not recognize a qualifying product on my system. When asked, I enter my current Photoshop CS3 Extended serial number, but the upgrade does not recognize it as a valid serial number from a qualifying product. I have tried to do a clean install to make sure no other applications were running or in conflict. My operating system is Windows XP Media Center Edition 2005, Service Pack 3. I have an Intel Core 2, Quad CPU @2.66 GHz with 4GB RAM.

SouthCityTim I would recommend contacting our support team so they can validate your upgrade path and serial number. For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.

Photoshop Elenents 13 does not recognize my Canon Pixma Pro Mark II 9000 printer.

Photoshop Elements 13 does not recognize my Canon Pixma Pro Mark II 9000 printer. I get the following error message “The saved printer information is not compatible with this version of Photoshop Elements, or the saved printer is no longer available. You will need to check your printer settings before printing” and I cannot print.

I have been checking my computer files and find that PSE 13 is only the 32 bit system and my computer is a 64 bit system. In PSE 12 I was able to take the Adobe
Twain Driver (Twain 32 bit} in to the Optional Plug-in folder and then my Canon Scanner would work with PSE 12. My printer Canon Pixma Mark II 9000 worked with PSE 12. Now that I have upgraded to PSE 13 neither the scanner or my printer will work. There I no “Optional Plug-in Folder” in PSE 13. Is there some way that I can drag files into PSE 13 that will enable both my scanner and printer to work? My scanner is a Canon Canoscan 8800.
Or must I go back to using PSE 12.
Robbie

Downloaded photoshop CS6 to my new iMac. Opened photoshop but can't bring in a photo from iPhoto - get message that says photoshop does not recognize this type file. Suggestions?

I donwloaded photoshop CS6 to my new iMac. Opened photoshop but cannot openn a photo from iPhoto library - I get a message that says cannot complete our request becausse photoshop does not recognize this type file.
Suggestions?
Rick

You can set Photoshop (or any image editor) as an external editor in iPhoto. (Preferences -> General -> Edit Photo: Choose from the Drop Down Menu.) This way, when you double click a pic to edit in iPhoto it will open automatically in Photoshop or your Image Editor, and when you save it it's sent back to iPhoto automatically. This is the only way that edits made in another application will be displayed in iPhoto.

PS CS6 does not recognize my EOS Mark III

Similar Messages

Maybe you are looking for