PS CS6 Extended won't download from Cloud

I already own Ps CS6 and after buying a subscription to the Cloud, tried to download PsCS 6 Extended, but it wouldn't come through. I tried to download the trial version before I purchased the subscription, but that didn't come through either.

From what I see on CS6 Cloud it only comes in extended version http://www.adobe.com/products/creativesuite/buying-guide.edu.html.
So if you downloaded the CS6 cloud subsciption it would be the extendended version.  If the 3D option is grayed out then it must have something to do with OS or computer.

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