PS CS6 fails to initialize
After using PS6 for 1.5 years, my PS6 asked for a serial number, in a popup window advertising for creative cloud. When I enter the correct number for CS6, it is not recognized. I cannot use CS6 anymore, it won't initialize. I keep getting the creative cloud window and nothing else. Can anyone provide help?
I have installed from the CS6 Design & web premium CD:
- bridge
extendscript
- PS CS 6 (the only program I use)
I'm using windows 7 on a PC
both the 64bit versions and the 32bit versions
Jeff A Wright schreef op 2-1-2014 21:43:
>
Re: PS CS6 fails to initialize
created by Jeff A Wright
<http://forums.adobe.com/people/JeffAWright> in /Downloading,
Installing, Setting Up/ - View the full discussion
<http://forums.adobe.com/message/5974778#5974778
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Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Air (13-inch, Mid 2013) (Technical Specifications)
MacBook Air - model: MacBookAir6,2
1 1.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery Health: Normal - Cycle count 93
Video Information: ℹ️
Intel HD Graphics 5000
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10.3 (14D131) - Time since boot: 0:0:38
Disk Information: ℹ️
APPLE SSD SD0128F disk0 : (121,33 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 120.10 GB (11.53 GB free) (Low!)
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Apple Internal Memory Card Reader
Apple Inc. BRCM20702 Hub
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Apple Inc. thunderbolt_bus
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Anywhere
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/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.10) [Click for support]
/Library/Application Support/Avast/components/proxy/unsigned
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/Library/Application Support/VirtualBox
[loaded] org.virtualbox.kext.VBoxDrv (4.3.16) [Click for support]
[loaded] org.virtualbox.kext.VBoxNetAdp (4.3.16) [Click for support]
[loaded] org.virtualbox.kext.VBoxNetFlt (4.3.16) [Click for support]
[loaded] org.virtualbox.kext.VBoxUSB (4.3.16) [Click for support]
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[loaded] com.adobe.CS5ServiceManager.plist [Click for support]
[running] com.avast.update-agent.plist [Click for support]
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[loaded] com.adobe.SwitchBoard.plist [Click for support]
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[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
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[not loaded] org.virtualbox.startup.plist [Click for support]
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[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.avast.home.userinit.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
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iTunesHelper Aplicativo (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Aplicativo (/Applications/Dropbox.app)
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QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
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Apr 16, 2015, 09:39:44 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-04-16-213944_[redacted].cras hHi Thomas,
Kindly try the below mentioned link.
Error: "Installer failed to initialize" | Windows
Thanks,
Atul Saini -
Installer failed to initialize. {CS6}
Hello to all.
I've a problem: i get this error "Installer failed to initialize. Please download Adobe Support Advisor to detect the problem." when i try to reinstall CS6 Master Collection.
http://img593.imageshack.us/img593/3562/immaginegsp.png
I downloaded Adobe Support Advisor but nothing is wrong.
I used Adobe Creative Suite Cleaner Tool but nothing!
I try to run the installer in the Hidden Admin in Windows 7 but i've the same message.
What should i do?
This is the PDApp log
3/1/2013 18:24:47 [INFO] Setup - Build Version - 6.0.335.0
3/1/2013 18:24:47 [INFO] Setup - Logging Level verbosity Set to 4
3/1/2013 18:24:47 [INFO] Setup - Start Adobe Setup
3/1/2013 18:24:47 [INFO] Setup - TimeLog: Bootstrapper Start
3/1/2013 18:24:47 [INFO] Setup - TimeLog: Start initial checks
3/1/2013 18:24:47 [INFO] Setup - Dictionary Path: C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\resources\Dictionary\it_IT\stringTable.zdct
3/1/2013 18:24:47 [INFO] PIM - Trying to access xml at path:C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\resources\setup.xml
3/1/2013 18:24:47 [INFO] PIM - XML is valid
3/1/2013 18:24:47 [WARN] PIM - Failed to find Node
3/1/2013 18:24:47 [INFO] Setup - Found 6 packages in setup manifest
3/1/2013 18:24:47 [INFO] PIM - Build Version - 6.0.335.0
3/1/2013 18:24:47 [INFO] PIM - Logging Level verbosity Set to 4
3/1/2013 18:24:47 [INFO] Utilities - Folder does not exist
3/1/2013 18:24:47 [INFO] PIM - Build Version - 6.0.335.0
3/1/2013 18:24:47 [INFO] PIM - Logging Level verbosity Set to 4
3/1/2013 18:24:47 [INFO] PIM - CREATE PIM Instance ...
3/1/2013 18:24:47 [INFO] Utilities - File does not exist
3/1/2013 18:24:47 [INFO] Utilities - File does not exist
3/1/2013 18:24:47 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
3/1/2013 18:24:47 [INFO] PIM - SUCCESS Created Tables.
3/1/2013 18:24:47 [INFO] PIM - PIM Database is Up To Date.
3/1/2013 18:24:47 [INFO] PIM - Updater Inventory location:C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\resources\updaterinventory.dll
3/1/2013 18:24:47 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
3/1/2013 18:24:47 [INFO] PIM - Current db schema version on machine 1.
3/1/2013 18:24:47 [INFO] PIM - Current db schema version to install 1.
3/1/2013 18:24:47 [INFO] PIM - PIM DB Schema is up to date. Current schema version is 1.
3/1/2013 18:24:47 [INFO] PIM - PIM Database is Up To Date.
3/1/2013 18:24:47 [INFO] PIM - Trying to access xml at path:C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\core\PDApp.pimx
3/1/2013 18:24:47 [INFO] PIM - XML is valid
3/1/2013 18:24:47 [WARN] PIM - Failed to find Node
3/1/2013 18:24:47 [ERROR] PIM - getInstalledPackageSize: Package folder does not exist on the system.
3/1/2013 18:24:47 [INFO] PIM - PackageCheck: Package id DB6A859D-6542-41CB-8C81-548894F5AF7B is a old Package, new is installed on the system. Size required: 0
3/1/2013 18:24:47 [INFO] PIM - Trying to access xml at path:C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\D6\D6.pimx
3/1/2013 18:24:47 [INFO] PIM - XML is valid
3/1/2013 18:24:47 [WARN] PIM - Failed to find Node
3/1/2013 18:24:47 [INFO] PIM - PackageCheck: Package id 325EE915-3603-483C-9AB6-27FF2ACD9E15 is a old Package, new is installed on the system. Size required: 3259607
3/1/2013 18:24:47 [INFO] PIM - Trying to access xml at path:C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\DECore\DECore.pimx
3/1/2013 18:24:47 [INFO] PIM - XML is valid
3/1/2013 18:24:47 [WARN] PIM - Failed to find Node
3/1/2013 18:24:47 [INFO] PIM - PackageCheck: Package id EFAA097D-45E3-4C97-858D-B788D0286E68 is a old Package, new is installed on the system. Size required: 27251758
3/1/2013 18:24:47 [INFO] PIM - Trying to access xml at path:C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\DWA\DWA.pimx
3/1/2013 18:24:47 [INFO] PIM - XML is valid
3/1/2013 18:24:47 [WARN] PIM - Failed to find Node
3/1/2013 18:24:47 [INFO] PIM - PackageCheck: Package id E04AF2FA-0DD0-41FE-A54C-D21B4281F578 is a old Package, new is installed on the system. Size required: 4753339
3/1/2013 18:24:47 [INFO] PIM - Trying to access xml at path:C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\P6\P6.pimx
3/1/2013 18:24:47 [INFO] PIM - XML is valid
3/1/2013 18:24:47 [WARN] PIM - Failed to find Node
3/1/2013 18:24:47 [INFO] PIM - PackageCheck: Package id B6250A29-6F83-4AC1-9FCB-55F5145666EF is a old Package, new is installed on the system. Size required: 13472807
3/1/2013 18:24:47 [INFO] PIM - Trying to access xml at path:C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\LWA\LWA.pimx
3/1/2013 18:24:47 [INFO] PIM - XML is valid
3/1/2013 18:24:47 [WARN] PIM - Failed to find Node
3/1/2013 18:24:47 [INFO] PIM - PackageCheck: Package id 6723B986-6C15-498E-B5E9-68D769DF1A1C is a old Package, new is installed on the system. Size required: 11019801
3/1/2013 18:24:47 [INFO] PIM - Trying to access xml at path:C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\UWA\UWA.pimx
3/1/2013 18:24:47 [INFO] PIM - XML is valid
3/1/2013 18:24:47 [WARN] PIM - Failed to find Node
3/1/2013 18:24:47 [INFO] PIM - PackageCheck: Package id C7711F19-8ED8-47E8-B9E0-C4CC5AF99F85 is a old Package, new is installed on the system. Size required: 10166919
3/1/2013 18:24:47 [INFO] PIM - pim_haveEnoughDiskSpaceToInstallPackages reqSize ... 76916654
3/1/2013 18:24:47 [INFO] Setup - TimeLog: End initial checks
3/1/2013 18:24:47 [INFO] Setup - TimeLog: Begin Installing
3/1/2013 18:24:47 [INFO] Setup - Start Installing core package - C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\core\PDApp.pimx
3/1/2013 18:24:47 [INFO] PIM - START installPackage at file C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\core\PDApp.pimx
3/1/2013 18:24:47 [INFO] PIM - Trying to access xml at path:C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\core\PDApp.pimx
3/1/2013 18:24:47 [INFO] PIM - XML is valid
3/1/2013 18:24:47 [WARN] PIM - Failed to find Node
3/1/2013 18:24:47 [ERROR] PIM - Package folder does not exist on the system.
3/1/2013 18:24:47 [INFO] Setup - Finished Installing core package - C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\core\PDApp.pimx, Return status: -1
3/1/2013 18:24:47 [FATAL] Setup - Error installing C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\core\PDApp.pimx package.
Return Value of pim_installPackage = -1
3/1/2013 18:24:47 [INFO] Setup - TimeLog: End Installing. Now launching PDAppI solved it! Finally!!
I re-read the log of the Adobe Creative Suite Cleaner Tool (because the first time i'd not noticed): there was a folder of adobe in common files that conflicted with some installation files so the installer of cs6 master collection failed to initialize!
Im very happy now! -
I've read through countless posts on different sites and still can't find a fix to this. I've been having a hard time trying to figure out what advice actually applies to me. After extracting all the files and I run the setup I get about 75% through before I get the Installer failed to initialize message. After looking at the PDapp data It seems clear what the problem is, but I have no idea how to fix it. The fatal/error messages are as follows:
[FATAL] Setup - Adobe Application Manager executable does not exist at the location: C:\Users\Tanner\AppData\Local\Adobe\OOBE\PDApp\core\PDApp.exe
[FATAL] Setup - Unable to launch PDApp. File missing
[ERROR] Setup - Error in deleting folder C:\Users\Tanner\AppData\Local\Adobe. Error Code:145
Please, any help would be great.first thing to do is to re-download ps cs6 in case your dl was corrupted.
if you have no other cs6 programs installed, run the cleaner before trying to re-install: http://www.adobe.com/support/contact/cscleanertool.html -
I had my hard drive cleaned and cannot install cs6 master collection from disk. I am getting error message failed to initialize. please download adobe advisor support. I am using a pc and have windows 8. Please help.
start at the top and work your way down applying applicable fixes until your problem is resolved.
if cc (win): https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html
if, your error is:
"Installer failed to initialize. File not found." or "Installer failed to initialize. This could be due to missing files."
first, rename OOBE Folder to OOBE.old.
to find OOBE:
64 bit win OS: Program Files x86\Common Files\Adobe\OOBE
32 bit win OS: Program Files \Common Files\Adobe\OOBE
mac os: HD>library>application support>adobe>caps
mac os: USER>library>application support>adobe>OOB
if that fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
if you're using a dvd to install:
copy the disc contents to a desktop directory and install from that directory.
if you're using a mac:
1. Try to Create a new user account in Mac with Administrator Priviledges.
2. Login to the New user, Navigate to Mac HD> Application> Utilities> Adobe Installer folder, Locate products like Adobe Reader, Adobe Flash, Adobe Air and un-install them
3. Navigate to User Library> Application Support> Adobe and move Adobe to Trash.
4. Navigate to Mac HD> Library> Application Support> Adobe and move Adobe to Trash.
5. Start the installation again.
if everything applicable above fails, check your installation logs:
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html -
I am having trouble installing cs6 mc from both dvd and download.
I keep getting the same error for the Installer "Installer failed to initialize. Please download Adobe Support Advisor to detect the problem."
Is there a fix for this?
Here is the PDApp.log from the latest attempt to install:
8/16/2014 19:47:53 [INFO] Setup - Build Version - 6.0.335.0
8/16/2014 19:47:53 [INFO] Setup - Logging Level verbosity Set to 4
8/16/2014 19:47:53 [INFO] Setup - Start Adobe Setup
8/16/2014 19:47:53 [INFO] Setup - TimeLog: Bootstrapper Start
8/16/2014 19:47:53 [INFO] Setup - TimeLog: Start initial checks
8/16/2014 19:47:53 [INFO] Setup - Dictionary Path: D:\TD\CS6_App\Adobe CS6\resources\Dictionary\en_US\stringTable.zdct
8/16/2014 19:47:53 [INFO] PIM - Trying to access xml at path:D:\TD\CS6_App\Adobe CS6\resources\setup.xml
8/16/2014 19:47:53 [INFO] PIM - XML is valid
8/16/2014 19:47:53 [WARN] PIM - Failed to find Node
8/16/2014 19:47:53 [INFO] Setup - Found 6 packages in setup manifest
8/16/2014 19:47:53 [INFO] PIM - Build Version - 6.0.335.0
8/16/2014 19:47:53 [INFO] PIM - Logging Level verbosity Set to 4
8/16/2014 19:47:53 [INFO] Utilities - Folder does not exist
8/16/2014 19:47:53 [INFO] PIM - Build Version - 6.0.335.0
8/16/2014 19:47:53 [INFO] PIM - Logging Level verbosity Set to 4
8/16/2014 19:47:53 [INFO] PIM - CREATE PIM Instance ...
8/16/2014 19:47:53 [INFO] Utilities - File does not exist
8/16/2014 19:47:53 [INFO] Utilities - File does not exist
8/16/2014 19:47:53 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
8/16/2014 19:47:53 [INFO] PIM - SUCCESS Created Tables.
8/16/2014 19:47:53 [INFO] PIM - PIM Database is Up To Date.
8/16/2014 19:47:53 [INFO] PIM - Updater Inventory location:D:\TD\CS6_App\Adobe CS6\resources\updaterinventory.dll
8/16/2014 19:47:53 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
8/16/2014 19:47:53 [FATAL] PIM - Error could not executeGeneralSQLQuery.
8/16/2014 19:47:53 [FATAL] PIM - Failed select count(*) from sqlite_master.
8/16/2014 19:47:53 [FATAL] PIM - file is encrypted or is not a database.
8/16/2014 19:47:53 [FATAL] PIM - Error in Get Table count.
8/16/2014 19:47:53 [FATAL] PIM - ERROR Failed select count(*) from sqlite_master.
8/16/2014 19:47:53 [ERROR] PIM - Could not createOrUpdatePIMDbSchema.
8/16/2014 19:47:53 [INFO] PIM - PIMSqlite closeDB status 0
8/16/2014 19:47:53 [ERROR] PIM - Failed to initialize ACF pim.db. Database is corrupted. Download a new copy of Adobe Application Manager from http://www.adobe.com,or install this product again.
8/16/2014 19:47:53 [FATAL] Setup - Unable to perform Disk space check
8/16/2014 19:47:53 [FATAL] Setup - Errors faced in OS requirement checks. Exiting...
8/16/2014 19:47:55 [INFO] PIM - PIMSqlite closeDB status 0
8/16/2014 19:47:55 [INFO] PIM - FREE PIM Instance ...
8/16/2014 19:47:55 [INFO] Setup - cleanUSF: Deleting Path C:\Users\[user name]\AppData\Local\Adobe\OOBE\PDApp
8/16/2014 19:47:55 [INFO] Setup - Setting current directory to C:\Users\[user name]\AppData\Local\Adobe\OOBE
8/16/2014 19:47:55 [ERROR] Setup - Error in deleting folder C:\Users\[user name]\AppData\Local\Adobe. Error Code:145
8/16/2014 19:47:55 [INFO] Setup - ================= End Adobe Setup. Exit code: -3 =================
Please help.
Thank you,
CarlThat LOOKS like you are trying to install to the D drive instead of the default C drive... true?
What happens if you install to the default C drive?
What happens if you right click the installer and select "Run as Administrator" from the option list? -
Adobe CS6 'Installer failed to initialize' on Windows 7. Help!
I downloaded the Adobe Extended CS6 from Adobe.com on to my Windows 7 (HP) Dell laptop on 64bit.
After unpacking the downloaded file, I tried to run the installer but got the message - 'Installer failed to initialize'. It tells me to dowload the Adobe Support Advisor but the program is no longer available. See- Adobe - Adobe Support Advisor
This new link just gives generic links. (Thanks for that Adobe!)
In trying to fix this, I have uninstalled all Adobe Cloud/Flash software and ran the Adobe Creative Cloud Cleaner and CCleaner tools. And yet the problem persists.
I've lost half a day trying to fix this, so if there's anyone out there who can help I'd be very grateful!Is your user profile on the C: drive? How about the Temp directory?
You'll probably also find this KB article helpful: Troubleshoot with install logs | CS5, CS5.5, CS6, CC -
Photoshop CS6 installer fails to initialize
After downloading the Mac version of Photoshop CS6 using Download Assistant, I attempted to install it as a trial. When I launch the Photoshop CS6 install app, it comes back with "We've encountered the following issues -- installer failed to initialize." It suggested Adobe Support Advisor be downloaded to detect the problem. I downloaded and ran that. It comes back with "Inspection could not identify any issues. Please contact Adobe Support for further assistance." So here I am...
At first download the Adobe applciation manager manually from the locations:
Mac: http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4774&fileID=4438
Windows: http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4773&fileID=4437
Later If you are still facing issue. Rename Media_db, pdb and OOBE folder.
The path for the above files will be:
1: OOBE
Windows: C>Program files or Program files(x86)>Common files>Adobe>OOBE and rename the OOBE folder to like (OOBEold).
Mac OS X : Macintosh HD>Library>Applciation support>Adobe>OOBE .
Note: The library will be hidden in Mac OS X version 10.7 and later you can access the hidden library ie the root library by In the Finder, choose Go > Go To Folder.
In the Go To Folder dialog, type ~/Library and click Go to access the hidden library.
2:Location of Media_db, pdb files.
Windows: C>Program files or Program files(x86)>Common files>Adobe>Caps
Mac OS X : Macintosh HD>Library>Applciation support>Adobe>Caps.
After renaming OOBE, Media_db, pdb files run the Application manager which was downloaded and if the issue still persists then:
Create a new Administartor account and the restart the computer and log in back to the created new admin account , log in to CCm account and then try it will work.
If you have queries regarding Creative Cloud installation and setup, you can contact support using the below link.
http://helpx.adobe.com/contact/
1) Choose 'Creative Cloud' from the field 'Select Your Adobe Product'
2) Choose the option " Download, installing and setting up" from drop down menu for the option ' Tell us what you need help with?' -
Adobe CS6 "installer failed to initialize"
Have been installing CS6 manually across our site for about a week, suddenly the install has stopped working and I receive the following error;
"We've encountered the following issues
Installer failed to initialize. This could be due to a missing file. Please download Adobe Support Advisor to detect the problem."
When I click on the link to "Get Adobe Support Advisor", it says its discontinued! - IrritatingCabsupportinfo are you installing using a fresh copy of the installation files?
For the specific error I would recommend reviewing your PDApp.log file. You can find details on how to locate and interpret your PDApp.log file at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html. You are welcome to post any specific errors you discover. -
InDesign CS6 trial download: "Installer failed to initialize"
Hi, I have successfully downloaded Adobe InDesign CS6, using the Download Manager Software. When I click on 'Install", a window appears with a progress bar ("Adobe Installer"), and the bar gets about 2/3 through, then I get an error message saying "We've encountered the following issues. Installer failed to initialize. Please download Adobe Support Advisor to detect the problem." Then a link to download Adobe Support Advisor, or button to Quit.
So, I downloaded and ran Adobe Support Advisor. After initializing, the software tells me "no issues detected."
- My machine meets the system reqs for InDesign CS6
- Obviously I have tried restarting my machine and running all these steps again. Still getting the error.
Please help!!! Thank you.Okay, Mylenium, here are my system specs:
Mac os x version 10.6.8, 4gigs memory, 2.3GHz Intel Core i7 Processor, 470 Gigs of available hard drive space.
I have run all of Apple's software updates up to today, and I have also run cleanup and Disk Utility repairs just in case these are a factor. Still getting the error message with the "Failure to initialize install."
Also: I have installed on my machine InDesign, Photoshop, Flash, Illustrator, Dreamweaver CS5.
Can you help me? -
Photoshop CS6 trial - installer failed to initialize
I've recently tried to download the Photoshop CS6 Extended trial software on my Windows 7 laptop, and after extraction I get a message saying:
"Installer failed to initialize. Please download Adobe Support Advisor to detect the problem."
Which I did, but no errors were found. So what do I do??Mon Jun 18 08:17:36 2012
[INFO] PIM - NOTE Failed to mount the package dmg. checking if already mounted...
Mon Jun 18 08:17:36 2012
[FATAL] PIM - Error Failed to mount the package dmg.
Mon Jun 18 08:17:36 2012
[FATAL] PIM - Error Failed to extract assets...
Mon Jun 18 08:17:36 2012
[FATAL] Setup - Error installing core /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/packages/core/PDApp.pimx package. pim_installPackage returned -8
Mon Jun 18 08:17:36 2012
[FATAL] Setup - Error installing Packages.
Mon Jun 18 08:17:39 2012
[INFO] Setup - ================= Exiting Installer with Code: 0 =================
Mon Jun 18 08:17:39 2012
[INFO] PIM - PIMSqlite closeDB status 0
Mon Jun 18 08:17:39 2012
[INFO] PIM - FREE PIM Instance ...
Mon Jun 18 08:25:53 2012
[INFO] Setup - Build Version - 6.0.335.0
Mon Jun 18 08:25:53 2012
[INFO] Setup - Logging Level verbosity Set to 4
Mon Jun 18 08:25:53 2012
[INFO] Setup - TimeLog: Bootstrapper Start
Mon Jun 18 08:25:53 2012
[INFO] Setup - TimeLog: Start initial checks
Mon Jun 18 08:25:53 2012
[INFO] Setup - Launch Path set to /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6
Mon Jun 18 08:25:53 2012
[INFO] Setup - Found 6 packages in setup manifest
Mon Jun 18 08:25:53 2012
[INFO] PIM - Build Version - 6.0.335.0
Mon Jun 18 08:25:53 2012
[INFO] PIM - Logging Level verbosity Set to 4
Mon Jun 18 08:25:53 2012
[INFO] PIM - Build Version - 6.0.335.0
Mon Jun 18 08:25:53 2012
[INFO] PIM - Logging Level verbosity Set to 4
Mon Jun 18 08:25:53 2012
[INFO] PIM - CREATE PIM Instance ...
Mon Jun 18 08:25:53 2012
[INFO] PIM - trying to createOrUpdatePIMDbSchema.
Mon Jun 18 08:25:53 2012
[INFO] PIM - SUCCESS Created Tables.
Mon Jun 18 08:25:53 2012
[INFO] PIM - PIM Database is Up To Date.
Mon Jun 18 08:25:53 2012
[INFO] PIM - Updater Inventory location:/Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/Install.app/Contents/Frameworks/UpdaterInventory.framework/UpdaterInventory
Mon Jun 18 08:25:53 2012
[INFO] PIM - PackageCheck: Package id DF1EA1EE-7B19-4CC4-8950-BEB6D7F70191 not installed on the system. Size required: 49365843
Mon Jun 18 08:25:53 2012
[INFO] PIM - PackageCheck: Package id 36C746D4-D32C-422A-9B0F-F3719DAA3DF8 not installed on the system. Size required: 2889421
Mon Jun 18 08:25:53 2012
[INFO] PIM - PackageCheck: Package id 5C2E838A-E0AD-4727-B8FD-54DA0C7A6FBB not installed on the system. Size required: 15633430
Mon Jun 18 08:25:53 2012
[INFO] PIM - PackageCheck: Package id B5032FD8-3CFB-4FA1-9051-811EB16A189B not installed on the system. Size required: 4237309
Mon Jun 18 08:25:53 2012
[INFO] PIM - PackageCheck: Package id 59792158-B2AE-4670-8F68-EB7DE9535F3D not installed on the system. Size required: 13952220
Mon Jun 18 08:25:53 2012
[INFO] PIM - PackageCheck: Package id 7EF4FA31-DD11-4D7E-A9D0-7C1526746C65 not installed on the system. Size required: 16135843
Mon Jun 18 08:25:53 2012
[INFO] PIM - PackageCheck: Package id F07FC360-0D5A-46FA-97FE-D317850ECBFF not installed on the system. Size required: 22302498
Mon Jun 18 08:25:53 2012
[INFO] PIM - pim_haveEnoughDiskSpaceToInstallPackages reqSize ... 136968220
Mon Jun 18 08:25:53 2012
[INFO] PIM - freeDiskSpace ... 66856648704
Mon Jun 18 08:25:53 2012
[INFO] Setup - TimeLog: End initial checks
Mon Jun 18 08:25:53 2012
[INFO] Setup - TimeLog: Begin Installing
Mon Jun 18 08:25:53 2012
[INFO] PIM - START installPackage at file /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/packages/core/PDApp.pimx
Mon Jun 18 08:25:53 2012
[INFO] PIM - Validating package file: '/Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/packages/core/PDApp.pimx'
Mon Jun 18 08:25:53 2012
[INFO] PIM - Validating package file: '/Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/packages/core/PDApp.pima'
Mon Jun 18 08:25:53 2012
[INFO] PIM - SUCCESS insertPackageUpdateList.
Mon Jun 18 08:25:53 2012
[INFO] PIM - SUCCESS insertAppletRegInfoList.
Mon Jun 18 08:25:55 2012
[INFO] PIM - NOTE Failed to mount the package dmg. checking if already mounted...
Mon Jun 18 08:25:55 2012
[FATAL] PIM - Error Failed to mount the package dmg.
Mon Jun 18 08:25:55 2012
[FATAL] PIM - Error Failed to extract assets...
Mon Jun 18 08:25:55 2012
[FATAL] Setup - Error installing core /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/packages/core/PDApp.pimx package. pim_installPackage returned -8
Mon Jun 18 08:25:55 2012
[FATAL] Setup - Error installing Packages.
Mon Jun 18 08:25:58 2012
[INFO] Setup - ================= Exiting Installer with Code: 0 =================
Mon Jun 18 08:25:58 2012
[INFO] PIM - PIMSqlite closeDB status 0
Mon Jun 18 08:25:58 2012
[INFO] PIM - FREE PIM Instance ... -
Cs6 windows 8 after system refresh....installer fails to initialize
hi i was using adobe cs6 suite on my toshiba windows 8 machine. i had a problem and refresh my pc.during the process, windows removed all my apps. after the refreshing, i am trying to install back my cs6 suite but anytime i try install i get this error that.."installer failed to initialize" i downloaded adobe support adviser and it said there was a bootstrapper error ans also a restart wass pending. i restarted several times even after a windows update. the proble still persistsplease can somebody help me
Moved to CS forum.
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