PS CS6

In Photoshop CS6, 3 times out of 4 when I try to adjust an alpha channel with the curves Photoshop crashes. It's it a know bug?

Have you installed all the Photoshop CS6 updates?

Similar Messages

Adobe Bridge CS6 stalls in Photoshop...

I downloaded CS6 Design Standard from Adobe webpage and have tried several times to get mini bridge/bridge to run, but the message 'Waiting for Bridge CS6' runs for hours. I am using a 64-bit Dell desktop with Windows 7 Home Premium. I have tried option 4 on Error: Waiting for Bridge | Mini Bridge panel, but nothing changes on deleting the Switchboard from the registry. Some folks here have suggested looking up bridge.exe in the Task Manager, but my task manager doesn't even show it up.
I would appreciate help, and soon.

rekha_dev_sharma wrote:
If the software installed I would expect it to work…
Well… that's your expectation. Did you pay for the download? During the first 30 days you'd be entitled to your money back, but it's been a heck of a lot longer since Adobe demanded or accepted any mnoney for "CS6 Design Standard". If you just recently acquired that obsolete suite, it was certainly not through a legal purchase from the Adobe store.
rekha_dev_sharma wrote:
…What is a 'newer version of Photoshop'?…
E.g.: Photoshop CC2014 15.2.2.
rekha_dev_sharma wrote:
…So, can you answer why it seems to be launching but no jpg come up?
I haven't got a clue what you mean by that nonsensical grammatical construction, nor does that question seem to have anything to do with your original post. ??? ?? ?
Also, please remember you are not addressing Adobe here in the user forums. You are requesting help from volunteers users just like you who give their time free of charge. No one has any obligation to answer your questions.

I am trying to update Adobe Bridge and Photoshop CS6, because it is not opening my CR2 files taken by my Canon 6D. I have tried to go to help updates, and the software says that it is "Up to Date". However, if I view the plug-in, it says that Camera R

I am trying to update Adobe Bridge and Photoshop CS6, because it is not opening my CR2 files taken by my Canon 6D. I have tried to go to help > updates, and the software says that it is "Up to Date". However, if I view the plug-in, it says that Camera Raw is only version 7.1. I can not find a direct download for Camera Raw 7.3, only the DNG converter, NOT CAMERA RAW! Please Help!

Did you fix your issue? I am having the same one

Set file type associations in Adobe Bridge for Photoshop CS6

Is there a way I can edit the registry so that in Adobe Bridge, under edit, preferences, file type associations, the jpg extension is forced to use the 32-bit version of Photoshop? I can do it manually, but is there a registry key i can export to apply it to multiple computers?

Yes, in theory, but it is generally not recommended. But that location would depend on what OS you are on. This video give the locations for the Photoshop files, Bridge would just be in a neighboring folder: http://tv.adobe.com/watch/the-complete-picture-with-julieanne-kost/how-to-reset-photoshop- cs6s-preferences-file/

Font usage in CS6 Premiere , Open and Closed quotes??

Hello
I am trying to use open and closed quotes in CS6 Premiere, without any success.
Using a Mac 10.8.5.
When I try the alt shft [ and the shift [ it only uses one side of the quote.
Any suggestions?
Is this a software, settings or OS issue?
Thank you
I am working on deadline....
Brian

One side? I'm confused. You mean want these?
But you're only seeing this?

PSE 10 and Adobe CS6: When running silent install help is not working afterwards

Hello,
I'm not sure if this is the correct forum. If not: Please help me find the correct one.
I have a big issue with Adobe CS6 (and former versions like Photoshop Elements 10): When installing it from DVD running GUI everything is working fine afterwards. If I install e.g. Photoshop Elements 10 using "Silent Installation" help is not working afterwards. It states that it cannot locate the URL. I have not installed AIR and also do not plan to install it.
I have 'played' a little around with Common Files\Adobe\helpcfg and help directory. Now at least I do not get an error message but still it's not the online help which opens in the browser but the web page that is defined as 'home'.
The same I see now in Adobe CS6. I have e.g. packaged After Effects and Illustrator and when deploying it I'm not able to open help as well and I fear that this is the same issue.
Has anyone deeper knowledge about how "helpcfg" is working? Any example files? Any other help appreciated as well.
Kind regards
János

@hannilator Have you checked the exceptions folder contents for instructions on how to push to logged off computers? Here's what I get when I package CS6 (DesignWebPrem) and excude AIR/CHC:
After you have deployed the package, separately install the products in the exception folder.
IMPORTANT: Before you install the products in the exception folder, refer to the following Adobe Knowledgebase article for information on installing these products and configuring the settings correctly:
http://www.adobe.com/go/aamee_exceptions
NOTE: The installation commands provided below will work when the user is logged in to the client machine where the package is being deployed. For the scenario where the user is not logged in, prefix the following string to the command:
sudo launchctl bsexec `ps auwwx |grep [l]oginwindow | awk '{ print $2 }'`
As an example, here is the command to install "Adobe AIR" when the user is not logged in to the client machine (assuming Adobe AIR is part of the package):
sudo launchctl bsexec `ps auwwx |grep [l]oginwindow | awk '{ print $2 }'` Adobe\ AIR\ Installer.app/Contents/MacOS/Adobe\ AIR\ Installer -silent
###################################### Command to install Adobe Dreamweaver Widget Browser ######################################
Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer -silent -eulaAccepted -programMenu WidgetBrowser.air
###################################### Command to install AdobeHelp ######################################
InstallAdobeHelp appVersion=4.0.244 appId=chc pubId=4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 installerArg1=-silent installerArg2=-eulaAccepted installerArg3=AdobeHelp.air

I am trying to open CR2 files from a Cannon EOS 1DX camera in Photoshop CS6 and I have already updated the Camera Raw Plug in but Photoshop is still giving me the cannot open files dialog box? Help?

I am trying to open CR2 files from a Cannon EOS 1DX camera in Photoshop CS6 and I have already updated the Camera Raw Plug in but Photoshop is still giving me the cannot open files dialog box? Help?

Canon 1DX support was added to ACR in version 6.7, 7.1. An updated CS6 should be at level ACR 8.6. If your ACR is not at level 8.6 try using CS6 menu Help>Updates. If that does not install ACR 8.6 try downloading the ACR and DNG 8.6 converter and see if ACR 8.6 will install into your CS6.
Adobe - Adobe Camera Raw and DNG Converter : For Windows
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh

Can This Laptop Be Used For Premier Pro CS6?

Developed an interest in learning to edit video but have become confused in reading all of the posts about what is the true minimum hardware requirement/setup, as compared to what is listed as System Requirements by Adobe. Probably best to start with my initial goals.
Here is what I was looking at doing as this journey begins:
Purchased Creative Suite 6 Production Premium Classroom in a Book(CIB) after reading a review it would be a better start than Premier Pro CIB, which I plan on getting, if one has no experience in this field. During research feel that I would like to become a subscriber to the Creative Cloud as there are a number of products I would like to learn and use. Basically, I am hopeful that I may use my current laptop for the beginning of my education and further down the road look at getting a more powerful system as knowledge/skills/requirements increase. Initial video I wouild like to work with is that received from family members smart phones and will be looking at purchasing a simple video camera for short interviews and brief presentantions. Will likely desire uploading some completed projects to the web.
Current Hardware:
Laptop: Asus N53SV
OS: Windows 7 64bit
CPU: Intel i7-2670QM 2.2GHz Cores=4 Threads=8
L3 Cache: 6mb
RAM: 6MB
Graphics: Intel HD Graphics 3000, NVIDIA GeForce GT 540M 1024 MB
OpenGL: 3.1.0
Display: 1920 X 1080
Drives: (1) HD, Seagate 500GB @ 7,200 RPM partitioned as C: 186GB with OS and programs, D: 254GB some documents
E: Optical DVD-RW
F: USB 3 connected 2 TB Seagate GoFlex External HD
If this laptop can be used with current hardware, I wouild sincerely appreciate any suggestions for how to best utilize what is available to begin learning Premier Pro CS6. As I will not have any time schedules that will have to be met I can accept that this may not be the ideal system. Just hoping it can be a start.
If any further information is required about the laptop please let me know and Thank You for your time with this question.
James

JEShort01 wrote:
That's not a bad setup at all to get started with small projects.
We all have different budgets and patience. You may be OK with what you have. And if it seems too sluggish - your rig would be for me , the following would help Premiere Pro performance:
- increase RAM to 16GB (about $140 per eBay pricing from a seller with high ratings a few minutes ago)
- add another drive; my favorite choice with your laptop would be a Seagate Momentus 750gb drive installed in a NEWmodeUS.com optical bay caddy (slips into your laptop)
Regards,
Jim
Exactly what I have done, and it is great.
You can get the caddy here:
http://www.ebay.com/itm/2nd-Hard-Drive-Caddy-Adapter-Asus-N55-N73-N43-N45-N53S-N53SV-G73Jh -G73Jw-G73Sw-/320881591179
I had this setup for my old HP and have a caddy ready to install for my new Dell Precision as well. You can either get an external house for your DVD drive, or get an external one - they are quite cheap.
Ulf

Error message with a Serial Number after purchasing CS6 Design Standard

Hello everyone,
I have an error message "we are unable to validate this serial number for CS6 Design Standard" when using my official serial number.
I got the Serial Number from my Adobe ID account and e-mail purchase validation.
And no phone number to contact. Someone knows what I could do ?

You should Contact Customer Care via chat; phone support is only available Mon-Fri during US daytime.

Error while editing a pdf using CS6

Just recently, when I am attempting to edit a pdf it becomes unresponsive. I am currently using CS6. I have not done anything different. Since I have been experiencing this problem, I have uninstalled CS6 and re-installed with no resolution to the problem.
Any ideas?
Thanks,
Charla

That’s weird. How about this
1.    which platform, Mac or Windows, and if possible please provide the operation system and its version?
Windows 7
1a. please provide your hardware info, that is, which CPU, how much RAM, and how much free space your hard disk still has available
cid:[email protected]
2.    which Acrobat version are you using? You can find this on the application's splash screen when you select "About Acrobat" (Mac: menu/Acrobat/About Acrobat & Windows: menu/Help/About Acrobat)
Version 10.1.8
3.    please provide the 'dot release' version you are using, such as Acrobat 10.1.8 and not just Acrobat 10
10.1.8
4. are all CS applications installed on the same computer and in the "Applications" folder?
All on the same computer, but I apologize, where would I find the Applications folder?
4.    was Acrobat installed as part of your CS installation, or was it independently installed?
Yes, Adobe Acrobat was installed as port of the CS installation.
6. if independently installed, was it before or after the CS apps?
7. what kind of PDF's are you trying to edit where this happens - does it always happen with every PDF or just particular ones?
Every pdf.
- I am trying to get a picture of what kind of content inside the PDF you typically work with, e.g., text-only, forms, graphic images
All the above
8. are you working inside a local network, if yes, how many computers are connected to it?
Local Network, 9 computers and I am th only one with access to the CS6 Suite 10.1.8
9. do you use any kind of cloud storage (such as Box, DropBox, etc) or network syncing processes
Drop Box
10. are you able to see whether other processes are taking place at the same time as when you use Acrobat, for example virus scanning, updating, etc
Yes, I think so. By the task manager?
Charla Szokola
Literature Marketing
Triad Process Equipment
Ph: 248-685-9938
Fax: 248-685-3204
<mailto:[email protected]> [email protected]

Error message when saving a file in DW -CS6

When I go to save a file in Dreamweaver CS6, using Windows 7 -
I get this error message.
"While Executing onLoad in bc_afterSave.htm, the follwing javascript errors occured"
In File "bc_aftersave.htm";
onload is not defined
Everything was fine for years now I get this annoying error message. The file saves but the error message always pops up.
I am using the Adobe Application Manager and getting my software through the Adobe Cloud.
I tried deleting the configuration file with th expectation that DW would automatically create a new one but that did not work.
I'd hate to have to unintsall and reinstall DW because I have dozens of sites that I would need to resetup
Any help on this??

bc_aftersave.htm is a file that lies within Dreamweaver's Configuration Commands. Usually is required when working with Business Catalyst.
The error you see may be caused due to a faulty file.
I'm attaching the file at fault - 'bc_aftersave.htm' in this thread. Download and restore it to the following folder:
C:\Users\<username>\AppData\Roaming\Adobe\Dreamweaver CS6\<language>\Configuration\Commands
Locate the file bc_aftersave.htm, replace that file with the one I'm attaching here to see if it solves the issue.
-ST

Error message when Closing PS CS6

I keep receiving a error message when closing PS CS6 which says "Adobe Media Core CS6 has stopped working"
What can I do to resolve this issue?
I'm running Windows Vista professional

If you want help you may have to provide some more information … and a Forum- or web-search might also be worth trying.
http://forums.adobe.com/message/4509053
http://forums.adobe.com/thread/1025148
http://forums.adobe.com/message/4495683

Blue screen of death on Toshiba P755-S5375 with ADOBE ENCORE CS6

I recently purchased a new laptop and installed Adobe Master Collection CS6. I purchased the laptop for video capture and editing, as well as for blu-ray authoring.
Unfortunately, although the computer and software works fine for video capture and editing, I am unable to author a blu-ray. For authoring, I am using Adobe’s Encore CS6. After checking and previewing my creation, I attempt to build to disc using Encore. About 2 seconds after clicking the build disc in Encore, I get the “blue screen of death” (BSOD). This happens every time I try to build to blu-ray (only blu-ray has this issue; I am able to build to a DVD). I am using an external blu-ray drive on USB 3.0.
I am using Encore version 6.0.0.492
Here are the blu-ray drive specs:
Logitec USB 2.0/3.0 Bus powered portable bluray drive unit, LBD-PME6U3VBK
PIONEER BD-RW BDR-TD05 USB Device
Driver: 6.1.7601.17514
C:\windows\system32\DRIVERS\cdrom.sys
\windows\system32\Drivers\PXHlpa64.sys
\windows\system32\DRIVERS\tdcmdpst.sys
\windows\SysWOW64\drivers\Afc.sys
Renesas USB 3.0 driver also installed
The computer specs are as follows:
Manufacturer: Toshiba
Manufacturer Part Number: PSAY1U-05U027
Product Line: Satellite
Product Series: P755
Product Model: P755-S5375
Product Name: Satellite P755-S5375 Notebook
Product Type: Notebook
Processor Manufacturer: Intel
Processor Type: Core i7
Processor Model: i7-2670QM
Processor Speed: 2.20 GHz
Processor Core: Quad-core (4 Core)
Cache: 6 MB
Chipset Manufacturer: Intel
Chipset Model: HM65 Express
Standard Memory: 4 GB
Memory Technology: DDR3 SDRAM
Memory Standard: DDR3-1333/PC3-10600
Number of Total Memory Slots: 2
Hard Drive Capacity: 500 GB
Screen Size: 15.6"
Display Screen Type: Active Matrix TFT Color LCD
Aspect Ratio: 16:9
Screen Mode: WXGA
Backlight Technology: LED
Screen Resolution: 1366 x 768
Graphics Controller Manufacturer: Intel
Graphics Controller Model: HD 3000
Graphics Memory Capacity: 1.65 GB
Graphics Memory Accessibility: Shared
Ethernet Technology: Fast Ethernet
Wi-Fi: Yes
Wi-Fi Standard: IEEE 802.11b/g/n
Webcam: Yes
Operating System: Genuine Windows 7 Home Premium with SP1
Operating System Architecture: 64-bit
Pointing Device Type: TouchPad
Number of Cells: 6-cell
Battery Chemistry: Lithium Ion (Li-Ion)
Width: 15.0"
Depth: 9.8"
Weight (Approximate): 5.40 lb
Package Contents:
Satellite P755-S5375 Notebook
Lithium Ion Battery
AC Adapter
Green Compliant: Yes
Green Compliance Certificate/Authority: RoHS
Installed programs:
Name                                                            Version
Microsoft Application Error Reporting                           12.0.6015.5000
Microsoft Office Click-to-Run 2010                              14.0.4763.1000
Microsoft Office 2010                                           14.0.4763.1000
Windows Live Essentials                                         15.4.3502.0922
Apple Application Support                                       2.1.7
Windows Live Writer                                             15.4.3502.0922
Microsoft_VC90_MFCLOC_x86                                       1.00.0000
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 9.0.30729.4148
TOSHIBA Web Camera Application                                  2.0.3.3
Windows Live Messenger                                          15.4.3538.0513
Microsoft_VC90_CRT_x86                                          1.00.0000
Google Toolbar for Internet Explorer                            1.0.0
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219     10.0.40219
Microsoft Visual C++ 2005 Redistributable (x64)                 8.0.61000
Microsoft SQL Server 2005 Compact Edition [ENU]                 3.1.0000
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219     10.0.40219
Toshiba Online Backup                                           2.0.0.31
TOSHIBA ReelTime                                                1.7.21.64
Windows Live Remote Client Resources                            15.4.5722.2
Windows Live SOXE Definitions                                   15.4.3502.0922
Adobe AIR                                                       3.1.0.4880
Windows Live Mesh ActiveX Control for Remote Connections        15.4.5722.2
Windows Live Communications Platform                            15.4.3502.0922
Windows Live Movie Maker                                        15.4.3502.0922
Apple Software Update                                           2.1.3.127
Windows Live UX Platform Language Pack                          15.4.3508.1109
Windows Live Photo Gallery                                      15.4.3502.0922
bl                                                              1.0.0
Windows Live Mail                                               15.4.3502.0922
Java(TM) 6 Update 25                                            6.0.250
MSVCRT_amd64                                                    15.4.2862.0708
TOSHIBA Face Recognition                                        3.1.17.64
ph                                                              1.0.0
Adobe Widget Browser                                            2.0.348
Windows Live Writer                                            15.4.3502.0922
Mesh Runtime                                                    15.4.5722.2
TOSHIBA Supervisor Password                                     1.63.51.2C
Adobe Acrobat X Pro - English, Fran軋is, Deutsch                10.1.1
Adobe Reader X MUI                                              10.0.0
TOSHIBA Media Controller Plug-in                                1.0.7.5
Windows Live Photo Gallery                                      15.4.3502.0922
Windows Live Photo Common                                       15.4.3502.0922
Label@Once 1.0                                                  1.0
PDF Settings CS6                                                11.0
Toshiba Book Place                                              2.2.7530
Windows Live PIMT Platform                                      15.4.3508.1109
TOSHIBA Wireless LAN Indicator                                  1.0.5
D3DX10                                                          15.4.2368.0902
Utility Common Driver                                           1.0.52.3C
Junk Mail filter update                                         15.4.3502.0922
Windows Live Movie Maker                                        15.4.3502.0922
TOSHIBA HDD/SSD Alert                                           3.1.64.9
Windows Live Remote Service                                     15.4.5722.2
Toshiba App Place                                               1.0.6.3
Windows Live Mesh                                               15.4.3502.0922
Windows Live Language Selector                                  15.4.3538.0513
QuickTime                                                       7.72.80.56
Renesas Electronics USB 3.0 Host Controller Driver              2.0.34.0
TOSHIBA Value Added Package                                     1.6.1.64
Microsoft_VC80_CRT_x86                                          8.0.50727.4053
Google Update Helper                                            1.3.21.111
TOSHIBA HDD Protection                                          2.2.2.15
7-Zip 9.20 (x64 edition)                                        9.20.00.0
TOSHIBA PC Health Monitor                                       1.7.9.64
Windows Live Mail                                               15.4.3502.0922
Adobe Help Manager                                              4.0.244
MSVCRT                                                          15.4.2862.0708
Windows Live Remote Client                                      15.4.5722.2
Blackmagic ATEM Switchers                                       3.0.1.0
Microsoft_VC90_MFC_x86                                          1.00.0000
Windows Live Photo Common                                       15.4.3502.0922
Windows Live ID Sign-in Assistant                               7.250.4232.0
Microsoft Visual C++ 2005 Redistributable                       8.0.61001
Windows Live Messenger                                          15.4.3538.0513
Windows Live Mesh                                               15.4.3502.0922
Windows Live Writer                                             15.4.3502.0922
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17    9.0.30729
TOSHIBA Hardware Setup                                          1.63.1.37C
Microsoft Silverlight                                           4.0.50401.0
PlayReady PC Runtime x86                                        1.3.0
Intel(R) WiDi                                                   2.1.41.0
Windows Live MIME IFilter                                       15.4.3502.0922
TOSHIBA Flash Cards Support Utility                             1.63.0.12C
TOSHIBA eco Utility                                             1.3.5.64
Windows Live UX Platform                                        15.4.3502.0922
TOSHIBA Wireless Display Monitor                                1.0.1
Debugging Tools for Windows (x64)                               6.12.2.633
Windows Live Remote Service Resources                           15.4.5722.2
Windows Live Writer Resources                                   15.4.3502.0922
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17    9.0.30729
Intel(R) PROSet/Wireless WiFi Software                          14.01.1000
Windows Live Installer                                          15.4.3502.0922
TOSHIBA Disc Creator                                            2.1.0.11 for x64
PlayReady PC Runtime amd64                                      1.3.0
Windows Live SOXE                                               15.4.3502.0922
Java Auto Updater                                               2.0.4.1
TOSHIBA Bulletin Board                                          1.6.08.64
Crash details:
Problem signature:
Problem Event Name:            BlueScreen
OS Version:                           6.1.7601.2.1.0.768.3
Locale ID:                              1041
Additional information about the problem:
BCCode:                               d1
BCP1:                                   0000000000000001
BCP2:                                   0000000000000002
BCP3:                                   0000000000000008
BCP4:                                   0000000000000001
OS Version:                           6_1_7601
Service Pack:                        1_0
Product:                                768_1
Files that help describe the problem:
C:\Windows\Minidump\090312-28516-01.dmp
C:\Users\xxx\AppData\Local\Temp\WER-62696-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt
DMP file details
Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Machine Name:
Kernel base = 0xfffff800`02e04000 PsLoadedModuleList = 0xfffff800`03048670
Debug session time: Mon Sep 3 02:27:16.190 2012 (UTC + 9:00)
System Uptime: 0 days 0:06:50.096
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                        Bugcheck Analysis                                    *
Use !analyze -v to get detailed debugging information.
BugCheck D1, {1, 2, 8, 1}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
Followup: MachineOwner
0: kd> !analyze -v
*                        Bugcheck Analysis                                    *
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000001, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
Arg4: 0000000000000001, address which referenced memory
Debugging Details:
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030b2100
0000000000000001
CURRENT_IRQL: 2
FAULTING_IP:
+6130613031313361
00000000`00000001 ??              ???
PROCESS_NAME: System
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0xD1
TRAP_FRAME: fffff80000b9c740 -- (.trap 0xfffff80000b9c740)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff80000b9c801 rbx=0000000000000000 rcx=fffffa8004586618
rdx=fffff80000b9c8d8 rsi=0000000000000000 rdi=0000000000000000
rip=0000000000000001 rsp=fffff80000b9c8d0 rbp=0000892fc0ba4327
r8=fffff80000b9c8d0 r9=0000000000000000 r10=0000000004216094
r11=000000005e040600 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
00000000`00000001 ??              ???
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff80002e82769 to fffff80002e831c0
FAILED_INSTRUCTION_ADDRESS:
+6130613031313361
00000000`00000001 ??              ???
STACK_TEXT:
fffff800`00b9c5f8 fffff800`02e82769 : 00000000`0000000a 00000000`00000001 00000000`00000002 00000000`00000008 : nt!KeBugCheckEx
fffff800`00b9c600 fffff800`02e813e0 : 00000000`00000002 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff800`00b9c740 00000000`00000001 : 00000000`00000000 00000000`5e040600 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x260
fffff800`00b9c8d0 00000000`00000000 : 00000000`5e040600 00000000`00000000 00000000`00000000 00000000`080e8118 : 0x1
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!KiPageFault+260
fffff800`02e813e0 440f20c0        mov     rax,cr8
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: nt!KiPageFault+260
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4fa390f3
FAILURE_BUCKET_ID: X64_0xD1_CODE_AV_BAD_IP_nt!KiPageFault+260
BUCKET_ID: X64_0xD1_CODE_AV_BAD_IP_nt!KiPageFault+260
Followup: MachineOwner

Satellite A215-S7422
We need to know the Stop code on the blue screen. If there is a file name mentioned, we want that too.
You can prevent the rapid disappearance of the blue screen during a normal boot by choosing this at the F8 Startup menu.
   Disable automatic restart on system failure
-Jerry

I can no longer use 3D commands in Photoshop CS6 Extended

I have Photoshop CS6 Extended (Ver 13.0.1x64). My desktop is Windows 7 64 Home premium; and Video card is: AMD Radeon HD 5570. The drivers and operating system is updated.
I have been using simple 3D functions like "New 3D extrusion from..." from time to time without any problems until recently. For unknown reasons now when I try to invoke any 3D command, I get the following message: " Could not complete the "New 3D extrusion from selected layer command because of a program error." This ,message gets repeated for any 3D command.
I checked out 3D functionality in Photoshop CS6 32 bit; and Photoshop CS5.5 Extended. Same problem. However, I can access and use all 3D functions in Illustrator CS6. Clearly, therefore, the video card is not the problem. It looks like one of the recent software updates from Adobe must have caused this problem.
Reproduced below are details of my system:
Please help!
Priyaranjan Desai
Adobe Photoshop Version: 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:7, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1
Physical processor count: 4
Processor speed: 2660 MHz
Built-in memory: 8191 MB
Free memory: 2569 MB
Memory available to Photoshop: 7234 MB
Memory used by Photoshop: 69 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Normal
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: ATI Technologies Inc.
Video Card Renderer: AMD Radeon HD 5570
Display: 2
Display Bounds:= top: 0, left: 2560, bottom: 1200, right: 4480
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1440, right: 2560
Video Card Number: 1
Video Card: AMD Radeon HD 5570
OpenCL Version:
Driver Version: 14.100.0.0
Driver Date: 20140417000000.000000-000
Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Video Mode: 2560 x 1440 x 4294967296 colors
Video Card Caption: AMD Radeon HD 5570
Video Card Memory: 1024 MB
Video Rect Texture Size: 16384
Serial number: 92278705978377249761
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Users\Piyush\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 686.9G, 231.5G free
L:\, 2.73T, 2.18T free
S:\, 2.73T, 904.6G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112
   ACE.dll   ACE 2012/06/05-15:16:32   66.507768   66.507768
   adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012
   AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0
   AdobeOwl.dll   Adobe Owl 2012/06/26-12:17:19   4.0.95   66.510504
   AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471
   AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654
   AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661
   AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661
   AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661
   adobe_caps.dll   Adobe CAPS   6,0,29,0
   AGM.dll   AGM 2012/06/05-15:16:32   66.507768   66.507768
   ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56
   aif_core.dll   AIF   3.0   62.490293
   aif_ocl.dll   AIF   3.0   62.490293
   aif_ogl.dll   AIF   3.0   62.490293
   amtlib.dll   AMTLib (64 Bit)   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000
   ARE.dll   ARE 2012/06/05-15:16:32   66.507768   66.507768
   AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830
   AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
   Bib.dll   BIB 2012/06/05-15:16:32   66.507768   66.507768
   BIBUtils.dll   BIBUtils 2012/06/05-15:16:32   66.507768   66.507768
   boost_date_time.dll   DVA Product   6.0.0
   boost_signals.dll   DVA Product   6.0.0
   boost_system.dll   DVA Product   6.0.0
   boost_threads.dll   DVA Product   6.0.0
   cg.dll   NVIDIA Cg Runtime   3.0.00007
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007
   CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287
   CoolType.dll   CoolType 2012/06/05-15:16:32   66.507768   66.507768
   data_flow.dll   AIF   3.0   62.490293
   dvaaudiodevice.dll   DVA Product   6.0.0
   dvacore.dll   DVA Product   6.0.0
   dvamarshal.dll   DVA Product   6.0.0
   dvamediatypes.dll   DVA Product   6.0.0
   dvaplayer.dll   DVA Product   6.0.0
   dvatransport.dll   DVA Product   6.0.0
   dvaunittesting.dll   DVA Product   6.0.0
   dynamiclink.dll   DVA Product   6.0.0
   ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082
   FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433
   filter_graph.dll   AIF   3.0   62.490293
   hydra_filters.dll   AIF   3.0   62.490293
   icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615
   icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615
   icudt42.dll   International Components for Unicode   4, 2, 0, 0
   icuin42.dll   International Components for Unicode   4, 2, 0, 0
   icuuc42.dll   International Components for Unicode   4, 2, 0, 0
   image_compiler.dll   AIF   3.0   62.490293
   image_flow.dll   AIF   3.0   62.490293
   image_runtime.dll   AIF   3.0   62.490293
   JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)
   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0
   LogSession.dll   LogSession   2.1.2.1640
   mediacoreif.dll   DVA Product   6.0.0
   MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174
   msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
   msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1
   msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
   msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1
   msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
   msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   ONCore7.dll   ONCore   7.0.0.0
   ONCore8.dll   ONCore   7.0.0.0
   ONCoreFoundation7.dll   ONCoreFoundation7   7, 0, 0, 0
   ONCoreFoundation8.dll   ONCoreFoundation7   7, 0, 0, 0
   ONDocument7.dll   ONDocument   7.0.0.0
   ONDocument8.dll   ONDocument   7.0.0.0
   onOneToolbox2.dll   onOne Toolbox2 Dynamic Link Library   2.2.0
   OnOneWidgets.dll    OnOneWidgets dll   2.5
   ONProxySupport7.dll   ONProxySupport   1.0.0.0
   ONProxySupport8.dll   ONProxySupport   1.0.0.0
   pdfsettings.dll   Adobe PDFSettings   1.04
   Photoshop.dll   Adobe Photoshop CS6   CS6
   Plugin.dll   Adobe Photoshop CS6   CS6
   PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (64 bit)   3.0.0.383
   PSArt.dll   Adobe Photoshop CS6   CS6
   PSViews.dll   Adobe Photoshop CS6   CS6
   SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082
   ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082
   tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406
   TfFontMgr.dll   FontMgr   9.3.0.113
   TfKernel.dll   Kernel   9.3.0.113
   TFKGEOM.dll   Kernel Geom   9.3.0.113
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113
   updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24
   WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112
   wu3d.dll   U3D Writer   9.3.0.113
Required plug-ins:
   3D Studio 13.0.1 (13.0.1.3 x001)
   Accented Edges 13.0
   Adaptive Wide Angle 13.0
   ADM 3.11x01
   Angled Strokes 13.0
   Average 13.0.1 (13.0.1.3 x001)
   Bas Relief 13.0
   BMP 13.0
   Chalk & Charcoal 13.0
   Charcoal 13.0
   Chrome 13.0
   Cineon 13.0.1 (13.0.1.3 x001)
   Clouds 13.0.1 (13.0.1.3 x001)
   Collada 13.0.1 (13.0.1.3 x001)
   Color Halftone 13.0
   Colored Pencil 13.0
   CompuServe GIF 13.0
   Conté Crayon 13.0
   Craquelure 13.0
   Crop and Straighten Photos 13.0.1 (13.0.1.3 x001)
   Crop and Straighten Photos Filter 13.0
   Crosshatch 13.0
   Crystallize 13.0
   Cutout 13.0
   Dark Strokes 13.0
   De-Interlace 13.0
   Dicom 13.0
   Difference Clouds 13.0.1 (13.0.1.3 x001)
   Diffuse Glow 13.0
   Displace 13.0
   Dry Brush 13.0
   Eazel Acquire 13.0.1 (13.0.1.3 x001)
   Embed Watermark 4.0
   Entropy 13.0.1 (13.0.1.3 x001)
   Extrude 13.0
   FastCore Routines 13.0.1 (13.0.1.3 x001)
   Fibers 13.0
   Film Grain 13.0
   Filter Gallery 13.0
   Flash 3D 13.0.1 (13.0.1.3 x001)
   Fresco 13.0
   Glass 13.0
   Glowing Edges 13.0
   Google Earth 4 13.0.1 (13.0.1.3 x001)
   Grain 13.0
   Graphic Pen 13.0
   Halftone Pattern 13.0
   HDRMergeUI 13.0
   Histogram 2.1.3
   HistogramCurves 2.1.3
   IFF Format 13.0
   Ink Outlines 13.0
   JPEG 2000 13.0
   Kurtosis 13.0.1 (13.0.1.3 x001)
   Lens Blur 13.0
   Lens Correction 13.0
   Lens Flare 13.0
   Liquify 13.0
   Matlab Operation 13.0.1 (13.0.1.3 x001)
   Maximum 13.0.1 (13.0.1.3 x001)
   Mean 13.0.1 (13.0.1.3 x001)
   Measurement Core 13.0.1 (13.0.1.3 x001)
   Median 13.0.1 (13.0.1.3 x001)
   Mezzotint 13.0
   Minimum 13.0.1 (13.0.1.3 x001)
   MMXCore Routines 13.0.1 (13.0.1.3 x001)
   Mosaic Tiles 13.0
   Multiprocessor Support 13.0.1 (13.0.1.3 x001)
   Neon Glow 13.0
   Note Paper 13.0
   NTSC Colors 13.0.1 (13.0.1.3 x001)
   Ocean Ripple 13.0
   Oil Paint 13.0
   OpenEXR 13.0
   Paint Daubs 13.0
   Palette Knife 13.0
   Patchwork 13.0
   Paths to Illustrator 13.0
   PCX 13.0.1 (13.0.1.3 x001)
   Photocopy 13.0
   PhotoKit 1, 2, 11, 0
   PhotoKit Capture Sharpener 1, 2, 11, 0
   PhotoKit Capture Sharpener Expert 1, 2, 11, 0
   PhotoKit Color 2 2.1.3
   PhotoKit Creative Sharpener 1, 2, 11, 0
   PhotoKit Output Sharpener 1, 2, 11, 0
   PhotoKit Preview Helper 2.1.3
   Photoshop 3D Engine 13.0.1 (13.0.1.3 x001)
   Picture Package Filter 13.0.1 (13.0.1.3 x001)
   Pinch 13.0
   Pixar 13.0.1 (13.0.1.3 x001)
   PixelGenius Toolbox 2.1.3
   Plaster 13.0
   Plastic Wrap 13.0
   PNG 13.0
   Pointillize 13.0
   Polar Coordinates 13.0
   Portable Bit Map 13.0.1 (13.0.1.3 x001)
   Poster Edges 13.0
   Radial Blur 13.0
   Radiance 13.0.1 (13.0.1.3 x001)
   Range 13.0.1 (13.0.1.3 x001)
   Read Watermark 4.0
   Reticulation 13.0
   Ripple 13.0
   Rough Pastels 13.0
   Save for Web 13.0
   ScriptingSupport 13.0.1
   Shear 13.0
   Skewness 13.0.1 (13.0.1.3 x001)
   Smart Blur 13.0
   Smudge Stick 13.0
   Solarize 13.0.1 (13.0.1.3 x001)
   Spatter 13.0
   Spherize 13.0
   Sponge 13.0
   Sprayed Strokes 13.0
   Stained Glass 13.0
   Stamp 13.0
   Standard Deviation 13.0.1 (13.0.1.3 x001)
   Sumi-e 13.0
   Summation 13.0.1 (13.0.1.3 x001)
   Targa 13.0
   Texturizer 13.0
   Tiles 13.0
   Topaz Star Effects 10.0
   Torn Edges 13.0
   Twirl 13.0
   U3D 13.0.1 (13.0.1.3 x001)
   Underpainting 13.0
   Vanishing Point 13.0
   Variance 13.0.1 (13.0.1.3 x001)
   Variations 13.0.1 (13.0.1.3 x001)
   Water Paper 13.0
   Watercolor 13.0
   Wave 13.0
   Wavefront|OBJ 13.0.1 (13.0.1.3 x001)
   WIA Support 13.0.1 (13.0.1.3 x001)
   Wind 13.0
   Wireless Bitmap 13.0.1 (13.0.1.3 x001)
   ZigZag 13.0
Optional and third party plug-ins:
   Alias PIX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Alien Skin Autolayer 3 3.0.0 20463 2013-05-30 12:54
   Alien Skin Blow Up 3 3.0.0
   Alien Skin Exposure 5 Autolayer 5.0.0
   Alien Skin Exposure 6 Autolayer 6.0.0
   Alien Skin Eye Candy 7 Autolayer 7.0.0
   Alien Skin Snap Art 4 Autolayer 4.0.0
   Animal Fur 6.1.1
   BackgroundFilter NO VERSION
   Backlight 6.1.1
   Bevel 6.1.1
   Blow Up 3.0.0
   Bokeh 2.0.1
   Brick Wall 6.1.1
   Brushed Metal 6.1.1
   Camera Raw 8.6
   Camera Raw Filter 8.6
   Chrome 6.1.1
   Color Efex Pro 4 4,05
   Color Efex Pro 4 4,05
   Corona 6.1.1
   Dfine 2.0 NO VERSION
   Diamond Plate 6.1.1
   Drip 6.1.1
   DxO FilmPack 3 NO VERSION
   ElectricImage 13.0
   Exposure 5 5.0.0
   Exposure 6 6.0.0
   Extrude 6.1.1
   Eye Candy 7 7.0.0
   FineStructuresFilter NO VERSION
   Fire 6.1.1
   Fisheye-Hemi 1 (Circle) [x64] v1.2.5 1.2.5.0
   Fisheye-Hemi 1 (Circle) [x64] v1.2.5 1.2.5.0
   Fisheye-Hemi 2 (Full Frame) [x64] v1.2.5 1.2.5.0
   Fisheye-Hemi 2 (Full Frame) [x64] v1.2.5 1.2.5.0
   Fisheye-Hemi 3 (Cropped) [x64] v1.2.5 1.2.5.0
   Fisheye-Hemi 3 (Cropped) [x64] v1.2.5 1.2.5.0
   Glass 6.1.1
   Gradient Glow 6.1.1
   HDR Efex Pro 2 2,03
   HotPixelsFilter NO VERSION
   HSB/HSL 13.0
   Icicles 6.1.1
   Imagenomic Plug-in Console 1, 2, 0, 0
   Lighting Effects Classic 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Marble 6.1.1
   Merge to HDR Efex Pro 2 2,03
   Motion Trail 6.1.1
   Nik Selective Tool 2.1.4.20903
   Noiseware 2.3.0.9
   Perfect Batch 8 8.5.1
   Perfect BW 8 8.5.1
   Perfect BW 8 Filter 8.5.1
   Perfect BW 8 Smart Filter 8.5.1
   Perfect Effects 4 4.0
   Perfect Effects 4 Filter 4.0
   Perfect Effects 4 Smart Filter 4.0
   Perfect Effects 8 8.5.1
   Perfect Effects 8 Filter 8.5.1
   Perfect Effects 8 Smart Filter 8.5.1
   Perfect Enhance 8 8.5.1
   Perfect Enhance 8 Filter 8.5.1
   Perfect Enhance 8 Smart Filter 8.5.1
   Perfect Mask 8 8.5.1
   Perfect Mask 8 Filter 8.5.1
   Perfect Mask 8 Smart Filter 8.5.1
   Perfect Portrait 8 8.5.1
   Perfect Portrait 8 Filter 8.5.1
   Perfect Portrait 8 Smart Filter 8.5.1
   Perfect Resize 8 8.5.1
   Perfect Resize 8 Engine Automation 8.5.1
   Perfect Resize 8 Engine Filter 8.5.1
   Perfect Resize 8 Filter 8.5.1
   Perspective Shadow 6.1.1
   PhotoFrame 4.6 Free 4.6.5
   PhotoFrame 4.6 Free Batch 4.6.5
   PhotoFrame 4.6 Free Hidden 4.6.5
   Plug-in on new layer 2, 0, 4, 0
   Portrait Professional 1, 4, 1, 0
   Portrait+ 1.5.1.149
   Portraiture 2.3.0.8
   RealGrain 1.1.0.3
   Reptile Skin 6.1.1
   Ripples 6.1.1
   Rust 6.1.1
   SGI RGB 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   ShadowsFilter NO VERSION
   Sharpener Pro 3.0: (1) RAW Presharpener 3.0.10.20903
   Sharpener Pro 3.0: (2) Output Sharpener 3.0.10.20903
   Silver Efex Pro 2 2,006
   Silver Efex Pro 2 2,006
   SkinFilter NO VERSION
   SkyFilter NO VERSION
   Smoke 6.1.1
   Snap Art 4 4.0.0
   Snow Drift 6.1.1
   SoftImage 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Squint 6.1.1
   Stone Wall 6.1.1
   StrongNoiseFilter NO VERSION
   Super Star 6.1.1
   Swirl 6.1.1
   Texture Noise 6.1.1
   Topaz Adjust 4 10.0
   Topaz Adjust 5 10.0
   Topaz BW Effects 10.0
   Topaz Clarity 10.0
   Topaz Clean 3 10.0
   Topaz DeJpeg 4 10.0
   Topaz DeNoise 5 10.0
   Topaz Detail 2 10.0
   Topaz Detail 3 10.0
   Topaz InFocus 10.0
   Topaz Lens Effects 10.0
   Topaz photoFXlab 10.0
   Topaz ReMask 3 10.0
   Topaz Simplify 3 10.0
   Topaz Simplify 4 10.0
   TopazRemaskAutomate NO VERSION
   Viveza 2 2.0.9.20903
   Water Drops 6.1.1
   Wavefront RLA 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Weave 6.1.1
   Wood 6.1.1
Plug-ins that failed to load: NONE
Flash:
   Paper Texture
   onOne
   Gallery Wrapper
   Mini Bridge
   GuideGuide
   Kuler
Installed TWAIN devices: NONE

To use "dictation" as it is called, there are two requirements:
1. Siri must be turned on (Settings > General > Siri)
2. You must be connected to the internet.

CC subscription just reverted to trial and no longer works (Flash CC / CS6)

After six months of using Flash CS6 (Creative Cloud), last weekend I decided to try the Premiere CC Trial.
That worked great and at the same time my Flash just switched to trial and became unusable (trial has expired already)
I've tried everything suggested by Adobe Technical team so far and more which involves the usual unistalling everything and reinstalling, logging out and in, cleaner tool, etc.
Still nothing will fix it.
I think I noticed an update to the Creative Cloud app at about the same time - I'm wondering if it is this causing the issue....
BTW, inside the Creative Cloud app, my account shows my valid subscription to both Flash CC and Flash CS6... and several other items show 'Install' rather than 'Try'
Please help!
(I posted this in another discussion as reply to a similar issue but the topic is flagged as answered so I'm guessing starting a new discussion is the right thing to do..)

Hi Ankit,
I am so frustrated by this - I have already lost days of my time trying to fix this. Not to mention the thrill of paying for software I can't use.
I have literally uninstalled and reinstalled everything I can think of a dozen times or more.. seen the post you mention already.
I have never changed languages... seen all the other stuff on the other thread too.
But guess what.. that is all pretty irrelevant because I was assuming that this was something to do with my particular machine.. but it isn't.
The proof? I went to my Mac which can also run the CC software and has been doing so just fine.. till.. you guessed it.. today..
Just tried that and the same thing has happened.. all reverted to trial.
So it is at your end... on your servers.. it has to be, right?
And all this nonsense you are dishing out here is just a massive waste of time. Well I'll need to fume in the corner for a bit longer I'm afraid.....
So.. trying to get calm and rational again...
The only thing I have changed on my account online is my id and password because I have literally tried everything I could think of... even that.
So my adobe id has changed.
I am signing into CC with the correct id and password.
Unless you are going to tell me that that has broken my Mac versions then please do let me know what on earth is supposed to be going on here...
Thanks
M.

I am trying to run my registered CS6 Design Standard programs for the first time after install. InDesign runs OK, but Illustrator and Photoshop will only run in trail mode. How do I activate those two?

I can't get my registered versions of CS6 Photoshop and Illustrator to run in full mode. I installed CS6 Design Standard online end of June (an upgrade from CS5.5), on my old MacBook Pro. I didn't run the programs then as I was waiting on arrival of new MacBook Pro. I migrated the programs from my old MacBook to the new, and today tried to run those programs for the first time. InDesign work OK (after an initial hiccup) but Illustrator and Photoshop will only run in trial mode, and won't let me save files. My CS6 Design Standard shows with it's registration in my Adobe Account. All seems in order, but Illustrator and Photoshop won't run in registered mode. Can you please help?

Demons1 in the future please only migrate your documents and settings.
Please use the uninstallers to remove your current installation. They are located in the Applications/Utilities/Adobe Installers folder. Once the uninstall is complete you will also want to run the CC Cleaner Tool. You can find more details at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.
If you need to download a fresh copy of the installation files for Creative Suite 6 you can do so at Download CS6 products.

PS CS6

Similar Messages

Maybe you are looking for