PS downloaded via CC seemed to download fine but won't work. Won't even open a file/document.

I recently got a new computer and I have CC so I downloaded the CC app and downloaded LR and PS. LR runs/works fine. PS seemed to download ok but won't even open a new file:picture. I am very frustrated as I have spoken with CC tech support and they were of no help, in fact that didn't even have a clue how to navigate Windows 8! I have been working on this for a week and now very behind on my editing. Not sure who to call or what to do. Please help!! Thank you!!!

What does the crash report say about the name of the faulting module?
Yes, crashes like that are usually due to the video card driver. (though I was guessing from the original description that the image was just not drawing)
Have you tried disabling GPU drawing in Photoshop before opening a document?
Have you updated your video card driver from the GPU maker's website?

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