PS Elements 11 crashing while saving

Hi everyone,
I have a problem with PSE 11 : each time I try to save a picture I made, PS crashes or just show me a "broken" window (without background or "save" button).
When it crashes, it shows me a detailled report (I pasted the very first part of it next to that) but as i'm not very codes friendly, I don't get a line of it.
Could someone help me please ? (I already restarted my macbook, checked for any update, deleted and re-installed PSE).
Process:    
Adobe Photoshop Elements 11 Editor [498]
Path:       
/Applications/Adobe Photoshop Elements 11 Editor.app/Contents/MacOS/Adobe Photoshop Elements 11 Editor
Identifier: 
com.adobe.pse11editor
Version:    
11.0 (11)
App Item ID:
571583293
App External ID: 11641628
Code Type:  
X86 (Native)
Parent Process:  launchd [153]
Responsible:
Adobe Photoshop Elements 11 Editor [498]
User ID:    
501
Date/Time:  
2014-04-24 23:32:31.273 +0200
OS Version: 
Mac OS X 10.9.2 (13C1021)
Report Version:  11
Anonymous UUID:  D468120D-10B6-A07C-7E6D-D204C85A5F94
Crashed Thread:  0  Dispatch queue: com.apple.main-thread
Exception Type:  EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
*** CFRelease() called with NULL ***
Performing @selector(performAction:) from sender S4WCocoaPushButton 0x11cb4510

Go to your username>library>preferences and delete:
com.adobe.PhotoshopElements.plist
Adobe Photoshop Elements 11 settings
Adobe Photohop Elements 11 paths
To see the library,  click the Go menu in the finder and hold down the option key and it will appear below the little house for your user account. While you're in there go to the Saved Application States folder and delete any for PSE.
Repair permissions and try again.

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