PS Elements 11 - Microsoft Visual C++ Runtime Library

I am getting the following error when I am trying to use PhotoShop (this started after trying to open a .ems photo
Runtime error!
Program: C\ProgramFiles(x...
This application has requested the runtime to terminate it in an unusual way.
Please contact the application's support team for more information.
Please tell me how to fix this!!!

First, try trashing and re-creating the prefs. Hold down the Ctrl+Shift+Alt keys and simultaneously click on the Edit button on the welcome screen. After a few seconds release the three keys and look behind the welcome screen by closing it. Alternatively hold down the three keys whilst  clicking on the desktop icon for the Editor or PhotoshopElementsEditor.exe in the Programs folder. Keep holding down all three keys for a few seconds; then release. You should get the settings option.
When you see a pop up box with the words: Delete Adobe Photoshop Elements Settings File?
Click on Yes
Then wait whilst Elements rebuilds the preferences.

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