PS Elements 12 upgrade failure

PS Elements 12 upgraded for new RAW today; Still will not recognize/import D810 Raw files; states wrong type/corrupted; Win 8.1

Hi Grif80128,
I have checked with my resources the latest version of Adobe Camera Raw for Photoshop Elements 12 is 8.5.
D810 requires minimum ACR version 8.6
Please refer to below article
http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
If you want to check you can launch Photoshop Elements 12, open Photo Editor and click on help and About Plug in and then choose Camera Raw.
Thanks

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