Ps Elements 13 Not Marking Faces Any More

For some reason, my Photoshop Elements 13 will no longer automatically recognize faces or allow me to manually add a faces on any photos or images I have added - AFTER January, 10th, 2015. (Whether it is from a camera, scanned or from any other source.) Photoshop Elements 13 WILL allow me to add or remove faces for all my images dating to on or before January, 10th, 2015.
Note: I upgraded from Ps Elements 11 to 13. I uninstalled v.11 from my main PC and moved it onto another one. Could it be because I have Ps Elements 11 running on the another computer?
Can anyone help me to get this function working once again?
Thank You!

bernardmills1
If your program is Photoshop Elements 13, you have posted in the wrong forum. Somehow your thread got posted in the Premiere Elements Forum (video editing). If this is the case, please re-post your thread in the Adobe Photoshop Elements Forum or wait for a moderator to see your thread here and move it from here to there.
Photoshop Elements
Some start up thoughts....
If you do not have installation files or installation disc, do you have the purchased serial number?
If you do, you can download a copy of the program from either of the following places and insert your purchased serial number during installation.
http://www.adobe.com/downloads/other-downloads.html
Adobe Photoshop Elements 13 Direct Download Links, Premiere too | ProDesignTools
Please let us know if you have questions or need clarification about the above.
Thank you.
ATR
Add On..
Version 13 Updates should include
Photoshop Elements Editor 13.1
Elements Organizer 13.1
Photoshop Camera Raw 9.0 (this is probably the one you found today)

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Ps Elements 13 Not Marking Faces Any More

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