PS elements 5.0 Editor not working anymore

All of a sudden the editor doesn't work anymore. Organizer is fine but anything else is out of order. Reinstalled everything and still not working. Anyone a suggestion? The helpdesk in the Netherlands didn't know and suggested a forum. I'm out of ideas.
greetings Els.

Reset your application preference files.
Windows: As you launch the editor, press and hold in ctrl + shift + alt keys.  Continue to press these three keys until a dialog comes up that says something to the effect of "Delete Photoshop Elements settings file". After this dialog comes on screen, you can release those three keys. Click OK to accept.
Mac: Same directions as above except the shortcut keys are cmd + shift + opt.
FYI, Uninstall/reinstall doesn't fix corrupt preference files as they are stored outside of the program folder.

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