Ps Elements 8 crash on Win7

My photoshop elements 8 has just crashed, No error message, just a flash and the a black screen and the microsoft Windows 7 goes into "safe mode". Also will not open in "safe mode" if that helps. Microsoft says it is error 150:30 but from what I read, I should have gotten an error message from Adobe. I just installed Webroot. Could that have created the problem or is it just a coincidence.
I am not very tech savy and need guidance to fix my problem. If I need to uninstall and install I want to be sure to protect my photos.
Thank you.

Hi,
I was going off the 150:30 error you reported. I also moved your thread over to the Ps Elements forum in case they are more familiar with possible solutions. Sorry that link wasn't of help to your situation.
Here's a link for uninstalling (it shows PSE 11, but PSE 8 should be the same):
http://helpx.adobe.com/photoshop-elements/kb/uninstall-premiere-elements-photoshop-element s.html
And here's a link for installing:
http://helpx.adobe.com/photoshop-elements/getting-started/install-pse.html
regards,
steve

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Photoshop Elements crashing

Hi All
We have:
- Mac Book Pro (15" two and a half years old)
- OS X 10.6.8
- Photoshop Elements 4
It has all been working fine, then suddenly Photoshop Elements has started to crash. It will load up and if you leave it on the 'Welcome' screen with the 'Start From Scratch', 'Import from camera or scanner', 'Recent images' etc options, it is fine. Once you open an image or start a new one, it is ok for a short while but with in a minute or two it crashes. It doesn't crash when you specifically click on anything. It can crash with the image just on the screen and you not touching the laptop. It crashes straight out to 'Problem Report for Photoshop Elements'.
We are seeing no other applications having any problems.
The top of the crash report is as follows (if more of it is useful, please just ask - it is very long):
Process:         Photoshop Elements 4.0 [166]
Path:            /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0
Identifier:      com.adobe.Photoshop.Elements
Version:         4.0 (20060216.m.125) (4.0)
Code Type:       PPC (Translated)
Parent Process: launchd [118]
Date/Time:       2011-11-02 17:28:08.046 +0000
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:          1529 sec
Crashes Since Last Report:           3
Per-App Interval Since Last Report: 367 sec
Per-App Crashes Since Last Report:   3
Anonymous UUID:                      290A9765-9452-45BF-B06C-A2A8402ED9B6
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000050e06b04
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0   ???                           0x8af0527f 0 + 2331005567
What I have tried:
- Removing the application
- Removing any preference files
- Reinstalling the application
- Removing any preference files for Opera (found this searching the forums..)
- Ran Disk Utility - Permissions and disk repair
- Ran the long/full hardware check off the OS X boot CD - no problems found
Any ideas please?
Thanks
She11

Right, not had a chance to grab some one elses laptop and swap things, but I have done this..
This laptop has 2x 2GB sticks of RAM. It has 2 slots.
I put 1 stick in at a time in to each slot, so trying each stick of RAM on it's own in each of the 2 slots.
It crashed which ever stick was in which ever slot!
A mixture of the following 2 error variants appeared (both errors had with both sticks on their own):
Process:         Photoshop Elements 4.0 [201]
Path:            /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/
Photoshop Elements 4.0
Identifier:      com.adobe.Photoshop.Elements
Version:         4.0 (20060216.m.125) (4.0)
Code Type:       PPC (Translated)
Parent Process: launchd [111]
Date/Time:       2011-11-15 14:36:27.668 +0000
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:          81349 sec
Crashes Since Last Report:           2
Per-App Interval Since Last Report: 209 sec
Per-App Crashes Since Last Report:   2
Anonymous UUID:                      A098CB02-5B80-477D-A6BE-58809F0386E1
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000050a493cc
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0   com.adobe.Photoshop.Elements      0xb80c5d10 0xb8000000 + 810256
1   com.adobe.Photoshop.Elements      0xb80c0037 0xb8000000 + 786487
2   com.adobe.Photoshop.Elements      0xb80dd8e8 0xb8000000 + 907496
3   com.adobe.Photoshop.Elements      0xb8145397 spin_lock_wrapper + 1791
4   com.adobe.Photoshop.Elements      0xb801ceb7 0xb8000000 + 118455
... and ...
Process:         Photoshop Elements 4.0 [155]
Path:            /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0
Identifier:      com.adobe.Photoshop.Elements
Version:         4.0 (20060216.m.125) (4.0)
Code Type:       PPC (Translated)
Parent Process: launchd [104]
Date/Time:       2011-11-15 14:50:54.472 +0000
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:          81988 sec
Crashes Since Last Report:           4
Per-App Interval Since Last Report: 479 sec
Per-App Crashes Since Last Report:   4
Anonymous UUID:                      A098CB02-5B80-477D-A6BE-58809F0386E1
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000050f9f8e4
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0   ???                               0x8ade422e 0 + 2329821742
Still think it's the memory? Can't be unless *both* of them are at fault surely? Then I really would expect more issues than just Photoshop Elements crashing?
Thanks for your help!
She11

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~V

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Am 05.08.2014 19:27, schrieb Barbara B.:
>
Elements 12 use Win7 will change to Mac Book License
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