PS Elements Update fails. Suggestions?
Adobe Photoshop Elements 9.0.3 Update
Patch cannot be applied. Please contact product support. Error Code: U44M1P2003
What specific update are you trying to apply? Which operating system are you using? Have you tried reviewing the installation logs for the update which is being applied? If not you can find details on how to review your installation logs at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.
Similar Messages
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Elements 12.1 update failing (U44M1P2003)
The update is downloading and running. It stops to ask for any open Editor/Organizer sessions to be closed and then fails at 99% with the message: "Updates could not be applied". The error log contains: Error Code: U44M1P2003.
Windows 7 (Home). I did have both Elements 10 & 12 installed. I have removed 10 but the same problem.
I have only used the Editor for several versions as I have Lightroom installed but if I start the organizer I get the message: "Bitmap file was not found or is out of date. Bitmaps will be preloaded from individual files. This message should never be seen if the project is correctly built."
I have started started a new catalog and deleted all others but still get the message about the bitmap file.
Any suggestions.
CheersFIXED. One of the other threads with a similar issue mentioned the update log
C:\Users\<your user name>\AppData\Local\Temp\PSEPatcher12dot1.log
Looking in this showed the update failing trying to update a file that did exist! Anyway I cleaned this windows temp folder out as much as possible (Win+R; %temp%, run, select all, delete) as it had a lot of files in it and the update got further before failing. Next step was to turn off the Trend (Titanium Maximum Security) virus checker. And finally it updated. -
Elements 12 fails consistantly when trying to update to 12.1. The error is:
Adobe Photoshop Elements 12.1 update
There was an error installing this update. Please quit and try again later. Error Code: U44M1P2003
I've tried the fixes at
http://helpx.adobe.com/photoshop-elements/kb/elements-12-1-update-error.html#Error code: U44M1P2003 (Windows-only)
I can send the aamu.log and the PSEPatcher12dot1.log to [email protected] when requested.Hi Toney,
In your case PSE registry has got corrupted. Please follow below mentioned steps(note that it is different from the one mentioned on the Adobe Help link):
In Windows, click Start > Run.
In the Run dialog, type regedit, and click OK.
In the Registry Editor window, browse to the location:
(Windows 64-bit) HKEY_LOCALMACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{ 777B751F-C904-4BD7-8DFF-81F97A3C0BC5}
(Windows 32-bit) HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{ 777B751F-C904-4BD7-8DFF-81F97A3C0BC5}
In the right pane, locate the registry key named InstallLocation. Modify the value of the InstallLocation registry key to point to the installation folder location of your Elements software. The typical default location is C:\Program Files (x86)\Adobe.
Start your Elements software, and click Help > Updates.
Please revert for any queries/issues.
Thanks,
Shikha -
hello i have ps elements 9 and im trying to update it so that i can open and edit my raw images but it says that some updates failed to install like 9.0.3 camera raw 6.5 and premier elements 9.0.1
Photoshop Elements is not part of the Cloud, I will move this to that forum
Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
Select a topic, then click I STILL NEED HELP to activate Photoshop Elements Online chat
-http://helpx.adobe.com/contact.html?product=photoshop-elements or
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html -
Premier Elements 10 Camera Raw 6.6 update fails
Running the Camera Raw 6.6 update for Premier Elements 10 fails with the message:
Update Failed
! Updates could not be applied
Error log says:
Elements Camera Raw 6.6 Updates
Installation failed. Error Code: U44M2P7
Windows 7 64-bit
What gives? How can I find which version of Camera Raw is installed?Thanks for replies. Windows is on the busy auto-update program. I have Photoshop elements 8 (upgrade from 4, 5, 6, 7 maybe earlier). PSE 8 stopped auto updating years ago, but I was able to update to Camera Raw 5.2 manually. That is, find the subdirectory that contains the plugin and copy the new plugin there. I had 3 or 4 subdirs with the plugin, it was a process of elimination to identifiy which was the functional plugin. The old plugin must be removed or PSE8 reads it even if renamed (duplicates show in help, plugins). Adobe says PSE8 will only update to Camera Raw 5.2. I have yet to test import of an image from a camera newer than those in the 5.2 update. I do have a camera that's in the 5.3 list.
Premier Elements is different, no inventory of plugins. Auto update says it is up to date. Adobe says PE10 will take the Camera Raw 6.6. Without an inventory of installed plugins, I downloaded 6.6 zip file, that's what fails upon installation. I have yet to try searching for the plugin and manually overwriting older versions. The 6.6 upgrade process produces 50 files so it will be much more difficult if I go that route. First I'll test import of images from a new camera, then I'll try the manual update process, if all else fails, I'll reluctantly update to PE11. Adobe help describes use of the DNG function, which provides a work-around to camera raw incompatability.
It seem the updates of Photoshop and Premier have been for new file sharing functions and cloud storage or macros that deploy basic image/video imaging functions. I have no interest in using social network and cloud storage interface, I just want to edit, so upgrades have not been appealing. Adobe is out to collect another $100 each year or two with no real increase in editing functionality? Or is it that the bugs in PE10 are fixed in 11? The advertising says nothing about bug fixes, must pay another $100 to find out if the bugs are fixed? I'm old fashioned, pay for new functionality, not features that are already supposed to be there. Now it costs $100 if I want to update the Camera Raw plugin...
Social networking, storage modes come and go. I just want the image processing to work well! -
Photoshop Elements 9 failed update
I have a problem with Premiere Elements 9 which suddenly stopped working [all menu items greyed out].
I have a Hardware and Software Warranty with Dell and so they tried to sort it out. They uninstalled Premiere Elements 9 in Add/Remove programs but this also uninstalled Photoshop Elements 9.
Reinstalling Premiere Elements 9 did not resolve the problem. I have run License repair and this has not resolved the problem with Premiere Elements 9.
I tried to reinstall Photoshop Elements 9, but the installation program uninstalled the software [although it was not accessible]. I then reinstalled Photoshop Elements 9.
I got an Adobe notification this morning telling me that updates were available for both Premiere Elements 9 and Photoshop Elements 9. The update failed and the Adobe website advised that I contact a member of staff but gave me no means to do that. How on earth do I contact a member of staff at Adobe, please?
Nothing works!Sorry, hatstead, really not helpful thanks. You have clearly not bothered to contact Adobe yourself.
Please note that the ONLY option is to contact the Forum. And, oh, where am I? The forum! Anyone got an actual solution, please? -
Update failed for Fireworks CS5 and Adobe Extension Manager CS5 5.0. Received Error Code: U43M1D207. Any suggestions?
Download the Fireworks updater from here:
https://www.adobe.com/support/fireworks/downloads_updaters.html
When you have downloaded and extracted the file right click and then click "run as Adminstrator".
It should work for you. I had the same issue and did this and everything worked, -
HT1600 MY UPDATE FAILS CONTINUOUSLY. ANY SUGGESTIONS?
Apple update fails continuously. I have followed the onscreen insturctions, and when it finishes, it is unable to update. It tells me to restart, have done so, nothing. I have restarted apple tv, and nothing. Suggestions?????
I was experiencing the same thing. Are you connected via LAN? I unplugged my network cable, connected via wireless, and the update is running now with no problems. Apparently this update impacts stability of the wired network. Wondering if the next update will work wired.
-
The iOS 7.0.6 update failed, my iPhone 5S disappeared from iTunes and now is displaying a picture iTunes logo and a USB plug and black backgraound. Turning it Off and On didn't fix it. iTunes doesn't see it. Any suggestions?
Thanks, Lawrence.
I've tried http://support.apple.com/kb/HT1808 and other suggestions first, which turned out unrelated.
I've finally fixed the issue by plugging the cable in the USB 3 ports in the back of PC instead of the ports in the front, the iTunes saw the phohe and the recovery started automatically.
In the hindsight, I realized that the either the required prerequisite iTunes 11.1.5.5 update installed a USB driver incompatible with my PC's front side USB ports that I always used for my iPhone syncing prior or it was always
incompatible, but worked in all modes except the recovery.
Cheers,
Michael -
Months ago I tried to uninstall itunes from Windows 7 after an update failed. I couldn't complete it because two files (ShellStreams.resources and ShellStreams.dll ) were in use. I'm ready to try again. Any Suggestions, please.
See Troubleshooting issues with iTunes for Windows updates for tips on repairing the iTunes installation. One of the tools mentioned there, Unlocker, should be able to force delete the files that you are having trouble removing.
tt2 -
Why does the latest update to Elements 9 fail?
Try these direct download links:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5000
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5264 -
Adobe PSE Elements 9.0 Update of 9.0.3 Failed: "Some updates failed." "Patch cannot be applied."
Greetings, I appreciate your help. I am brand new with PSE but I am AMAZED Adobe Chat does NOT support when one of their own updates failed to install. Amazed! So, here I am.
I downloaded and installed the latest update, 9.0.3, just now on May 10, 2012. It failed saying Patch can not be installed. I have NOT a CLUE where to go from here. Can anyone PLEASE either help me directly OR direct me to someone or a resource who can?
Thank you.
Todd
Message was edited by: U. ToadBarbara,
Thank you. My initial response to your comment was, "I don't have a clue what you mean by "floating windows." HOWEVER,I took your link and read your posted article. I now understand the context which is sufficient for now. I am truly a brand NEW user that has NOT used PSE 9.0 AT ALL. It came on my new Dell PC and I've done nothing beyond registering it UNTIL today when the update showed up. I figured my PC was "on the shelf" a few months between manufacture and delivery so I've been accepting updates for much of what came pre-installed. NOW, HOWEVER, THANKFULLY you have alerted me to some Tom Foolery going on with the product.
Question: since I got an error during install of 9.0.3 should I consider it INSTALLED or should I proceed and ignore this little charade even happened since it would not have installed? If I need to reinstall, I will wait for your advice, then I have a CD or DVD that Dell shipped with my PC. Should I use that? The link you give in your posted article, is the link to download to reinstall 9.0 or is that for something else, like support?
I am sorry I am so naive with Adobe 9.0. Yet, it is this naivete that makes me ever so much more grateful for your jumping to my situation.
Thank you,
Toad -
i keep getting " software update failed" i need to close any other firefox running (no others are running)
What error code does it give?
The quickest fix is to download the latest release from http://www.mozilla.org/en-US/firefox/new/ and see if the next update works through automatic updates -
Creative Cloud updates fail for Photoshop/CC U44M1P7
Hi,
I'm having problems updating my Creative Cloud applications - error code U44M1P7.
PROBLEM: I still can't update Photoshop or most of the other CC apps.
- I am running Application Manager 6.2 (7.0.0.189) and Extension Manager 6.04
- MacPro 3.1, OSX 10.8.2
- Changed permissions on folders
- The early error log files said I was missing the language packs, so I removed and re-installed the apps
- The latest update error is U44M1P7
- To try and narrow things down, I only re-installed Photoshop and ran the Application Manager for updates to PS, ACR, Bridge, and extension manager. All failed U44M1P7 except for Bridge, which updated correctly.
- I tried the online chat support but nothing worked.
HISTORY: When I tried updating Photoshop CS6 on my MacPro (via the Application Manager), all of my CC apps came up in trial mode. I eventually got all the apps running, but not before I had to de-activate, un-install the entire CC suite of apps, run the cleaner, re-download/install and upgrading the OS from 10.7.5 to 10.8.2.
HELP! All suggestions are appreciated.
Here's the error log files from the Photoshop update and Camera Raw:
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
OSX version: 10.8.2
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 205 milliseconds (0.205 seconds) DTR = 78.0488 KBPS (0.0762195 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Users/xxxx/Library/Caches/Adobe/AAMUpdater/AdobeCSXSInfrastructureCS6-3/3.0.2
Updating media info for: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: CSXSInfrastructure
Path: /Users/xxxx/Library/Caches/Adobe/AAMUpdater/AdobeCSXSInfrastructureCS6-3/3.0.2/payloads/A dobeCSXSInfrastructure3-mul-210612143620/AdobeCSXSInfrastructure3-mul-210612143620.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x86 ---------------
[ 0] Fri Dec 28 18:50:47 2012 INFO
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 can be applied to product {36682D68-3834-487E-BA49-DFA4AB0A2E32} Adobe CSXS Infrastructure CS6 3.0.0.0
Ignoring deployment input for the INSTALLDIR: marked as fixed
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 is: false
Action string for {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Library/Application Support/Adobe/CS6ServiceManager
::START TIMER:: [System check :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallPreSystemCheckProc
Custom action return code: 0
:: END TIMER :: [System check :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 5 milliseconds (0.005 seconds)
[ 0] Fri Dec 28 18:50:48 2012 INFO
BEGIN InstallOperationsQueue Unordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
::START TIMER:: [Pre session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallSessionOpenProc
Custom action return code: 0
:: END TIMER :: [Pre session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
BEGIN InstallOperationsQueue Unordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Calling the custom action code for pre-install for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0
::START TIMER:: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In PrePayloadInstallProc
Custom action return code: 0
:: END TIMER :: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
::START TIMER:: [Payload Operation :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
[ 1] Fri Dec 28 18:50:48 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} modify request for AdobeCode: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
Effective AdobeCode for: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} is {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
[ 1] Fri Dec 28 18:50:49 2012 INFO
PDB install manipulation failed
[ 0] Fri Dec 28 18:50:49 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: -1 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 104 milliseconds (0.104 seconds)
User specified overrideFile:
The csu inventory was not updated for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0
::START TIMER:: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In PrePayloadInstallProc
Custom action return code: 0
:: END TIMER :: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
No operation. We're done:
[ 0] Fri Dec 28 18:50:51 2012 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 0] Fri Dec 28 18:50:51 2012 ERROR
DW050: The following payload errors were found during install:
DW050: - Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul: Install failed
[ 0] Fri Dec 28 18:50:51 2012 INFO
Call PostSession Custom Hook
::START TIMER:: [Post session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallSessionCloseProc
Custom action return code: 0
:: END TIMER :: [Post session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
:: END TIMER :: [Total Timer] took 9253 milliseconds (9.253 seconds) DTR = 2.16146 KBPS (0.0021108 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 0 warning(s)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 0] Fri Dec 28 18:50:52 2012 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW050 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
--> BELOW IS THE ERROR LOG FILE FOR UPDATING CAMERA RAW 7.3 <--
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
OSX version: 10.8.2
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 382 milliseconds (0.382 seconds) DTR = 240.838 KBPS (0.235193 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Users/xxxx/Library/Caches/Adobe/AAMUpdater/PhotoshopCameraRaw7-7.0/7.3.37
Updating media info for: {088691E4-0205-41CB-B073-4907FDF16D8E}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCameraRaw-7.3-mul-AdobeUpdate
Path: /Users/xxxx/Library/Caches/Adobe/AAMUpdater/PhotoshopCameraRaw7-7.0/7.3.37/payloads/Adobe CameraRaw7.0All-291112130512/AdobeCameraRaw7.0All-291112130512.dmg
Updating media info for: {B2579A74-F4AA-40B1-B47A-E73BA173EC8C}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCameraRaw-7.3-mul-AdobeUpdate
Path: /Users/xxxx/Library/Caches/Adobe/AAMUpdater/PhotoshopCameraRaw7-7.0/7.3.37/payloads/Adobe CameraRawProfile7.0All-291112130655/AdobeCameraRawProfile7.0All-291112130655.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x86 ---------------
[ 0] Fri Dec 28 01:41:17 2012 INFO
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0: 0 (0,0)
{B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0 can be applied to product {CFC3110A-491C-4DBF-A97D-66C567600A2F} Photoshop Camera Raw 7 7.0.0.0
Patch {B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0 can be applied to product {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0
[ 0] Fri Dec 28 01:41:23 2012 INFO
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0 is: false
Action string for {088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0 is install
Value returned on lookup of payload: {B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0 is: false
Action string for {B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Library/Application Support/Adobe
[ 0] Fri Dec 28 01:41:25 2012 INFO
BEGIN InstallOperationsQueue Unordered operations
{088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0: with operation install
{B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0: with operation install
{B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0: with operation install
{B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0: with operation install
{B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0: with operation install
END InstallOperationsQueue Ordered operations
[ 0] Fri Dec 28 01:41:27 2012 INFO
Calling the custom action code for pre-install for payload {088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0
::START TIMER:: [Payload Operation :{088691E4-0205-41CB-B073-4907FDF16D8E}]
[ 1] Fri Dec 28 01:41:27 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {088691E4-0205-41CB-B073-4907FDF16D8E} modify request for AdobeCode: {088691E4-0205-41CB-B073-4907FDF16D8E}
Effective AdobeCode for: {088691E4-0205-41CB-B073-4907FDF16D8E} is {088691E4-0205-41CB-B073-4907FDF16D8E}
PDB install manipulation failed
[ 0] Fri Dec 28 01:41:27 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: -1 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{088691E4-0205-41CB-B073-4907FDF16D8E}] took 205 milliseconds (0.205 seconds)
User specified overrideFile:
The csu inventory was not updated for payload {088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0
[ 0] Fri Dec 28 01:41:32 2012 INFO
Calling the custom action code for pre-install for payload {B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0
::START TIMER:: [Payload Operation :{B2579A74-F4AA-40B1-B47A-E73BA173EC8C}]
[ 2] Fri Dec 28 01:41:32 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {088691E4-0205-41CB-B073-4907FDF16D8E} modify request for AdobeCode: {B2579A74-F4AA-40B1-B47A-E73BA173EC8C}
Effective AdobeCode for: {B2579A74-F4AA-40B1-B47A-E73BA173EC8C} is {B2579A74-F4AA-40B1-B47A-E73BA173EC8C}
PDB install manipulation failed
[ 0] Fri Dec 28 01:41:32 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: -1 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{B2579A74-F4AA-40B1-B47A-E73BA173EC8C}] took 206 milliseconds (0.206 seconds)
User specified overrideFile:
The csu inventory was not updated for payload {B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0
[ 0] Fri Dec 28 01:41:36 2012 INFO
No operation. We're done:
[ 0] Fri Dec 28 01:41:38 2012 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 0] Fri Dec 28 01:41:38 2012 ERROR
DW050: The following payload errors were found during install:
DW050: - Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All: Install failed
DW050: - Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All: Install failed
[ 0] Fri Dec 28 01:41:38 2012 INFO
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 38738 milliseconds (38.738 seconds) DTR = 24.0591 KBPS (0.0234952 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s), 0 warning(s)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All: Install failed
ERROR: DW050: - Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 0] Fri Dec 28 01:41:39 2012 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW050 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
OSX version: 10.8.2
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 165 milliseconds (0.165 seconds) DTR = 533.333 KBPS (0.520833 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Users/xxxx/Library/Caches/Adobe/AAMUpdater/PhotoshopCameraRaw7-7.0/7.3.37
Updating media info for: {088691E4-0205-41CB-B073-4907FDF16D8E}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCameraRaw-7.3-mul-AdobeUpdate
Path: /Users/xxxx/Library/Caches/Adobe/AAMUpdater/PhotoshopCameraRaw7-7.0/7.3.37/payloads/Adobe CameraRaw7.0All-291112130512/AdobeCameraRaw7.0All-291112130512.dmg
Updating media info for: {B2579A74-F4AA-40B1-B47A-E73BA173EC8C}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCameraRaw-7.3-mul-AdobeUpdate
Path: /Users/xxxx/Library/Caches/Adobe/AAMUpdater/PhotoshopCameraRaw7-7.0/7.3.37/payloads/Adobe CameraRawProfile7.0All-291112130655/AdobeCameraRawProfile7.0All-291112130655.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x86 ---------------
[ 0] Fri Dec 28 18:53:37 2012 INFO
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0: 0 (0,0)
{B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0 can be applied to product {CFC3110A-491C-4DBF-A97D-66C567600A2F} Photoshop Camera Raw 7 7.0.0.0
Patch {B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0 can be applied to product {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0
[ 0] Fri Dec 28 18:53:40 2012 INFO
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0 is: false
Action string for {088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0 is install
Value returned on lookup of payload: {B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0 is: false
Action string for {B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Library/Application Support/Adobe
[ 0] Fri Dec 28 18:53:41 2012 INFO
BEGIN InstallOperationsQueue Unordered operations
{088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0: with operation install
{B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0: with operation install
{B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0: with operation install
{B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0: with operation install
{B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0: with operation install
END InstallOperationsQueue Ordered operations
[ 0] Fri Dec 28 18:53:42 2012 INFO
Calling the custom action code for pre-install for payload {088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0
::START TIMER:: [Payload Operation :{088691E4-0205-41CB-B073-4907FDF16D8E}]
[ 1] Fri Dec 28 18:53:42 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {088691E4-0205-41CB-B073-4907FDF16D8E} modify request for AdobeCode: {088691E4-0205-41CB-B073-4907FDF16D8E}
Effective AdobeCode for: {088691E4-0205-41CB-B073-4907FDF16D8E} is {088691E4-0205-41CB-B073-4907FDF16D8E}
PDB install manipulation failed
[ 0] Fri Dec 28 18:53:42 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: -1 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{088691E4-0205-41CB-B073-4907FDF16D8E}] took 105 milliseconds (0.105 seconds)
User specified overrideFile:
The csu inventory was not updated for payload {088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0
[ 0] Fri Dec 28 18:53:43 2012 INFO
Calling the custom action code for pre-install for payload {B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0
::START TIMER:: [Payload Operation :{B2579A74-F4AA-40B1-B47A-E73BA173EC8C}]
[ 1] Fri Dec 28 18:53:43 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {088691E4-0205-41CB-B073-4907FDF16D8E} modify request for AdobeCode: {B2579A74-F4AA-40B1-B47A-E73BA173EC8C}
Effective AdobeCode for: {B2579A74-F4AA-40B1-B47A-E73BA173EC8C} is {B2579A74-F4AA-40B1-B47A-E73BA173EC8C}
PDB install manipulation failed
[ 0] Fri Dec 28 18:53:43 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: -1 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{B2579A74-F4AA-40B1-B47A-E73BA173EC8C}] took 105 milliseconds (0.105 seconds)
User specified overrideFile:
The csu inventory was not updated for payload {B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0
[ 0] Fri Dec 28 18:53:44 2012 INFO
No operation. We're done:
[ 0] Fri Dec 28 18:53:46 2012 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 0] Fri Dec 28 18:53:46 2012 ERROR
DW050: The following payload errors were found during install:
DW050: - Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All: Install failed
DW050: - Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All: Install failed
[ 0] Fri Dec 28 18:53:46 2012 INFO
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 14330 milliseconds (14.33 seconds) DTR = 38.2415 KBPS (0.0373452 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s), 0 warning(s)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All: Install failed
ERROR: DW050: - Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 0] Fri Dec 28 18:53:47 2012 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW050 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Message was edited by: GMatsumura - edited user path nameHi David,
- Creating a new administrative account and installing from there still resulted in errors in updating.
- I again uninstalled all the CS6 apps, ran the cleaner tool (CC and CS6), and reinstalled ALL my CC apps. Ran the updater from the Application Manager while logged in and ALL the updates failed (U44M1P7).
Thoughts?
Here's one of the error log files:
Photoshop CSXS
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
OSX version: 10.8.2
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 83 milliseconds (0.083 seconds) DTR = 144.578 KBPS (0.14119 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Users/(EDITED)/Library/Caches/Adobe/AAMUpdater/AdobeCSXSInfrastructureCS6-3/3.0.2
Updating media info for: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: CSXSInfrastructure
Path: /Users/(EDITED)/Library/Caches/Adobe/AAMUpdater/AdobeCSXSInfrastructureCS6-3/3.0.2/payloa ds/AdobeCSXSInfrastructure3-mul-210612143620/AdobeCSXSInfrastructure3-mul-210612143620.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x86 ---------------
[ 0] Thu Jan 10 17:47:42 2013 INFO
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 can be applied to product {36682D68-3834-487E-BA49-DFA4AB0A2E32} Adobe CSXS Infrastructure CS6 3.0.0.0
Ignoring deployment input for the INSTALLDIR: marked as fixed
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 is: false
Action string for {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Library/Application Support/Adobe/CS6ServiceManager
::START TIMER:: [System check :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallPreSystemCheckProc
Custom action return code: 0
:: END TIMER :: [System check :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 5 milliseconds (0.005 seconds)
[ 0] Thu Jan 10 17:47:43 2013 INFO
BEGIN InstallOperationsQueue Unordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
::START TIMER:: [Pre session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallSessionOpenProc
Custom action return code: 0
:: END TIMER :: [Pre session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
BEGIN InstallOperationsQueue Unordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Calling the custom action code for pre-install for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0
::START TIMER:: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In PrePayloadInstallProc
Custom action return code: 0
:: END TIMER :: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
::START TIMER:: [Payload Operation :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
[ 1] Thu Jan 10 17:47:43 2013 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} modify request for AdobeCode: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
Effective AdobeCode for: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} is {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
[ 1] Thu Jan 10 17:47:44 2013 INFO
PDB install manipulation failed
[ 0] Thu Jan 10 17:47:44 2013 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: -1 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 206 milliseconds (0.206 seconds)
User specified overrideFile:
The csu inventory was not updated for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0
::START TIMER:: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In PrePayloadInstallProc
Custom action return code: 0
:: END TIMER :: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
No operation. We're done:
[ 0] Thu Jan 10 17:47:46 2013 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 0] Thu Jan 10 17:47:46 2013 ERROR
DW050: The following payload errors were found during install:
DW050: - Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul: Install failed
[ 0] Thu Jan 10 17:47:46 2013 INFO
Call PostSession Custom Hook
::START TIMER:: [Post session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallSessionCloseProc
Custom action return code: 0
:: END TIMER :: [Post session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
:: END TIMER :: [Total Timer] took 9846 milliseconds (9.846 seconds) DTR = 2.03128 KBPS (0.00198367 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 0 warning(s)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 0] Thu Jan 10 17:47:47 2013 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW050 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
OSX version: 10.8.2
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 68 milliseconds (0.068 seconds)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Users/(EDITED)/Library/Caches/Adobe/AAMUpdater/AdobeCSXSInfrastructureCS6-3/3.0.2
Updating media info for: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: CSXSInfrastructure
Path: /Users/(EDITED)/Library/Caches/Adobe/AAMUpdater/AdobeCSXSInfrastructureCS6-3/3.0.2/payloa ds/AdobeCSXSInfrastructure3-mul-210612143620/AdobeCSXSInfrastructure3-mul-210612143620.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x86 ---------------
[ 0] Thu Jan 10 23:22:17 2013 INFO
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 can be applied to product {36682D68-3834-487E-BA49-DFA4AB0A2E32} Adobe CSXS Infrastructure CS6 3.0.0.0
Ignoring deployment input for the INSTALLDIR: marked as fixed
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 is: false
Action string for {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Library/Application Support/Adobe/CS6ServiceManager
::START TIMER:: [System check :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallPreSystemCheckProc
Custom action return code: 0
:: END TIMER :: [System check :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 40 milliseconds (0.04 seconds)
[ 0] Thu Jan 10 23:22:18 2013 INFO
BEGIN InstallOperationsQueue Unordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
::START TIMER:: [Pre session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallSessionOpenProc
Custom action return code: 0
:: END TIMER :: [Pre session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
BEGIN InstallOperationsQueue Unordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
[ 0] Thu Jan 10 23:22:19 2013 INFO
Calling the custom action code for pre-install for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0
::START TIMER:: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In PrePayloadInstallProc
Custom action return code: 0
:: END TIMER :: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
::START TIMER:: [Payload Operation :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
[ 1] Thu Jan 10 23:22:19 2013 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} modify request for AdobeCode: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
Effective AdobeCode for: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} is {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
PDB install manipulation failed
[ 0] Thu Jan 10 23:22:19 2013 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: -1 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 206 milliseconds (0.206 seconds)
User specified overrideFile:
The csu inventory was not updated for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0
::START TIMER:: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In PrePayloadInstallProc
Custom action return code: 0
:: END TIMER :: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
No operation. We're done:
[ 0] Thu Jan 10 23:22:21 2013 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 0] Thu Jan 10 23:22:21 2013 ERROR
DW050: The following payload errors were found during install:
DW050: - Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul: Install failed
[ 0] Thu Jan 10 23:22:21 2013 INFO
Call PostSession Custom Hook
::START TIMER:: [Post session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallSessionCloseProc
Custom action return code: 0
:: END TIMER :: [Post session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
:: END TIMER :: [Total Timer] took 10450 milliseconds (10.45 seconds) DTR = 0.382775 KBPS (0.000373804 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 0 warning(s)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 0] Thu Jan 10 23:22:22 2013 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW050 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
OSX version: 10.8.2
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 59 milliseconds (0.059 seconds) DTR = 67.7966 KBPS (0.0662076 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Users/(EDITED)/Library/Caches/Adobe/AAMUpdater/AdobeCSXSInfrastructureCS6-3/3.0.2
Updating media info for: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: CSXSInfrastructure
Path: /Users/(EDITED)/Library/Caches/Adobe/AAMUpdater/AdobeCSXSInfrastructureCS6-3/3.0.2/payloa ds/AdobeCSXSInfrastructure3-mul-210612143620/AdobeCSXSInfrastructure3-mul-210612143620.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x86 ---------------
[ 0] Thu Jan 10 23:24:35 2013 INFO
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 can be applied to product {36682D68-3834-487E-BA49-DFA4AB0A2E32} Adobe CSXS Infrastructure CS6 3.0.0.0
Ignoring deployment input for the INSTALLDIR: marked as fixed
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 is: false
Action string for {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Library/Application Support/Adobe/CS6ServiceManager
::START TIMER:: [System check :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallPreSystemCheckProc
Custom action return code: 0
:: END TIMER :: [System check :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 2 milliseconds (0.002 seconds)
BEGIN InstallOperationsQueue Unordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
::START TIMER:: [Pre session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallSessionOpenProc
Custom action return code: 0
:: END TIMER :: [Pre session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
BEGIN InstallOperationsQueue Unordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
[ 0] Thu Jan 10 23:24:36 2013 INFO
Calling the custom action code for pre-install for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0
::START TIMER:: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In PrePayloadInstallProc
Custom action return code: 0
:: END TIMER :: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
::START TIMER:: [Payload Operation :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
[ 1] Thu Jan 10 23:24:36 2013 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} modify request for AdobeCode: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
Effective AdobeCode for: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} is {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
PDB install manipulation failed
[ 0] Thu Jan 10 23:24:36 2013 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: -1 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 206 milliseconds (0.206 seconds)
User specified overrideFile:
The csu inventory was not updated for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0
::START TIMER:: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In PrePayloadInstallProc
Custom action return code: 0
:: END TIMER :: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
[ 0] Thu Jan 10 23:24:37 2013 INFO
No operation. We're done:
[ 0] Thu Jan 10 23:24:39 2013 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 0] Thu Jan 10 23:24:39 2013 ERROR
DW050: The following payload errors were found during install:
DW050: - Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul: Install failed
[ 0] Thu Jan 10 23:24:39 2013 INFO
Call PostSession Custom Hook
::START TIMER:: [Post session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallSessionCloseProc
Custom action return code: 0
:: END TIMER :: [Post session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
:: END TIMER :: [Total Timer] took 12029 milliseconds (12.029 seconds) DTR = 0.665059 KBPS (0.000649472 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 0 warning(s)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 0] Thu Jan 10 23:24:40 2013 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW050 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
OSX version: 10.8.2
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 91 milliseconds (0.091 seconds)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Users/(EDITED)/Library/Caches/Adobe/AAMUpdater/AdobeCSXSInfrastructureCS6-3/3.0.2
Updating media info for: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: CSXSInfrastructure
Path: /Users/(EDITED)/Library/Caches/Adobe/AAMUpdater/AdobeCSXSInfrastructureCS6-3/3.0.2/payloa ds/AdobeCSXSInfrastructure3-mul-210612143620/AdobeCSXSInfrastructure3-mul-210612143620.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x86 ---------------
[ 0] Thu Jan 10 23:48:14 2013 INFO
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 can be applied to product {36682D68-3834-487E-BA49-DFA4AB0A2E32} Adobe CSXS Infrastructure CS6 3.0.0.0
Ignoring deployment input for the INSTALLDIR: marked as fixed
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 is: false
Action string for {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Library/Application Support/Adobe/CS6ServiceManager
::START TIMER:: [System check :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallPreSystemCheckProc
Custom action return code: 0
:: END TIMER :: [System check :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 3 milliseconds (0.003 seconds)
BEGIN InstallOperationsQueue Unordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
::START TIMER:: [Pre session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallSessionOpenProc
Custom action return code: 0
:: END TIMER :: [Pre session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
BEGIN InstallOperationsQueue Unordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
[ 0] Thu Jan 10 23:48:15 2013 INFO
Calling the custom action code for pre-install for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0
::START TIMER:: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In PrePayloadInstallProc
Custom action return code: 0
:: END TIMER :: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
::START TIMER:: [Payload Operation :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
[ 1] Thu Jan 10 23:48:15 2013 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} modify request for AdobeCode: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
Effective AdobeCode for: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} is {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
PDB install manipulation failed
[ 0] Thu Jan 10 23:48:15 2013 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: -1 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 206 milliseconds (0.206 seconds) DTR = 291.262 KBPS (0.284436 MBPS)
User specified overrideFile:
The csu inventory was not updated for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0
::START TIMER:: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In PrePayloadInstallProc
Custom action return code: 0
:: END TIMER :: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
No operation. We're done:
[ 0] Thu Jan 10 23:48:17 2013 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 0] Thu Jan 10 23:48:17 2013 ERROR
DW050: The following payload errors were found during install:
DW050: - Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul: Install failed
[ 0] Thu Jan 10 23:48:17 2013 INFO
Call PostSession Custom Hook
::START TIMER:: [Post session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallSessionCloseProc
Custom action return code: 0
:: END TIMER :: [Post session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
:: END TIMER :: [Total Timer] took 10326 milliseconds (10.326 seconds) DTR = 0.387372 KBPS (0.000378293 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 0 warning(s)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 0] Thu Jan 10 23:48:18 2013 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW050 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
OSX version: 10.8.2
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 81 milliseconds (0.081 seconds)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Users/(EDITED)/Library/Caches/Adobe/AAMUpdater/AdobeCSXSInfrastructureCS6-3/3.0.2
Updating media info for: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: CSXSInfrastructure
Path: /Users/(EDITED)/Library/Caches/Adobe/AAMUpdater/AdobeCSXSInfrastructureCS6-3/3.0.2/payloa ds/AdobeCSXSInfrastructure3-mul-210612143620/AdobeCSXSInfrastructure3-mul-210612143620.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x86 ---------------
[ 0] Thu Jan 10 23:53:06 2013 INFO
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 can be applied to product {36682D68-3834-487E-BA49-DFA4AB0A2E32} Adobe CSXS Infrastructure CS6 3.0.0.0
Ignoring deployment input for the INSTALLDIR: marked as fixed
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 is: false
Action string for {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Library/Application Support/Adobe/CS6ServiceManager
::START TIMER:: [System check :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallPreSystemCheckProc
Custom action return code: 0
:: END TIMER :: [System check :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 5 milliseconds (0.005 seconds)
BEGIN InstallOperationsQueue Unordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
::START TIMER:: [Pre session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallSessionOpenProc
Custom action return code: 0
:: END TIMER :: [Pre session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
BEGIN InstallOperationsQueue Unordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
[ 0] Thu Jan 10 23:53:07 2013 INFO
Calling the custom action code for pre-install for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0
::START TIMER:: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In PrePayloadInstallProc
Custom action return code: 0
:: END TIMER :: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
::START TIMER:: [Payload Operation :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
[ 1] Thu Jan 10 23:53:07 2013 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} modify request for AdobeCode: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
Effective AdobeCode for: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} is {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
PDB install manipulation failed
[ 0] Thu Jan 10 23:53:07 2013 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: -1 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 205 milliseconds (0.205 seconds)
User specified overrideFile:
The csu inventory was not updated for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0
::START TIMER:: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In PrePayloadInstallProc
Custom action return code: 0
:: END TIMER :: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
No operation. We're done:
[ 0] Thu Jan 10 23:53:09 2013 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 0] Thu Jan 10 23:53:09 2013 ERROR
DW050: The following payload errors were found during install:
DW050: - Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul: Install failed
[ 0] Thu Jan 10 23:53:09 2013 INFO
Call PostSession Custom Hook
::START TIMER:: [Post session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallSessionCloseProc
Custom action return code: 0
:: END TIMER :: [Post session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
:: END TIMER :: [Total Timer] took 10788 milliseconds (10.788 seconds) DTR = 0.370782 KBPS (0.000362092 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 0 warning(s)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 0] Thu Jan 10 23:53:10 2013 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW050 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* -
Tried to update ipod Touch 4th Generation, Update Failed, iPod won't work
So less than twenty minutes ago I tried to update my iPod touch, knowing it had been asking this for a few days. The update failed, as as of now my iPod Touch is stuck on the picture of the iPod cable with an arrow pointing at the iTunes symbol. I've tried holding the two buttons to force it to shut off, it does- when I turn it on I get the apple logo so I know it turned on, only to get it again. When plugged into my computer, it is not recognized by anything. Going to Computer it doesn't see it as plugged in, and on iTunes nothing comes up with connected objects. This happened to me once in the past and I had to go to the Apple Store to have it fixed... can anyone tell me what to do so I don't have to go to them, or am I gonna have to take some time and drive over to have them take a look at it? Also, when removing my iPod from the computer, i get the sound that you get when you remove something from your computer, meaning it knows it's plugged in, just not reading it for some reason.
Thank you very much to anyone that can help!
If this is posted in the wrong area, this is my first loggin- sorry if I screwed up, mind telling me if I did?
Message was edited by: ShadowSora94iPod Touch 4G 32GB. I had same problem when I tried updating iOS; iTunes says restoring iPod, but after a while gives error 1603. I tried all suggestions from support: recovery mode, other USB ports, disconnect all other devices, uninstall and reinstall apple s/w and drivers, disable all other services using msconfig, confirm USB are 2.0, re-download updated software, reboot computer, name it! I finally installed iTunes on old Dell Inspiron P4 running XP, plugged iPod in it and device got recovered immediately! Put it back in Win7 computer and performed backup restore. Everything is back as it was. I have no idea what prevents s/w update on main computer. I realized I never get "waiting for iPod" message during attempt to restore, while I do on old Dell. I wonder what triggers this message.
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