PS file compatibility with Color Factory

Hi I'm a photographer that uses Photoshop, I submit photos to the local paper who use the program Color Factory. I have been told that Photoshop is not compatable with Color Factory and photos come up with an error ? does this sound correct ? I can't what effect this would have on another program?
Regards Danielle

Hi Danielle -
I'm not familiar with Color Factory, but I assume it has issues with .psd files directly from Photoshop. Here's a little snippet from the Color Factory Reference Manual:
I don't know if that helps, but you can just do a quick find function of the manual to find more information.
And of course, as was mentioned by Charles, saving the image in other file formats should allow you to open the files with no issue.
Cheers!
Kendall

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