PS is crashing whilst printing - how to save prefs

How do I export and import preferences? I need to trash them often because PS is crashing when I try and print.
Suport only gave me this instruction and couldn;t figure out a solution - just trash my prefs.
John

Next time you trash your preferences and need to recreate them, record an action while you re-set everything to your liking and save that action.  That way, the next time you need to do it again, a single click will do it for you as you replay that action and watch everything being reset for you.
There are a bunch of different preference files in various locations, e.g. in CS6:
http://helpx.adobe.com/photoshop/kb/preference-file-names-locations-photoshop.html
Obviously you need to troubleshoot your system to find out why your preferences get corrupted so often:  disk errors, bad RAM, bad OS install, software conflicts, etc.

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