PS to PDF generation character missing

Hi
We have used 3b2 centralized server, each and every user will access the server and generating the ps files. While doing this ps to pdf generation, some time the character missing. Again we do make the same ps to pdf the text is there.
Because of this we are facing lot of problems. Could you please look into this matter as a matter of urgency.
Thanks in advance.
Regards
Subbu

If you are having them print a PS file to the server and using Acrobat (or Distiller) for the conversion, you should read the EULA. Acrobat is not licensed for use on a server (including Distiller). For server use you should be looking at the Distiller Server.
In terms of the problems, they should probably be embedded the fonts in their PS files if the server does not have the fonts they are using.

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