PS Touch / Creative Cloud etc

I'm trying to understand what I'm seeing on the forum.
If I buy PS Touch, it believe that it can read any photo on my device. On external USB drives as well?
So then I can edit the picture and save it... either as a JPG/PNG locally or in the "Creative Cloud"
Does that then suggest that some form of membership of Creative Cloud is included in the price of PS Touch? Is this some kind of permanent membership?
regards,
/alan

Hi alan,
You can sign up for a Creative Cloud membership for free; at the basic level, you get 20 GB of cloud storage.
You have many options of saving a PS Touch project. (Your PS Touch projects stay as just PS Touch projects; anything you import into a PS Touch project stays intact and separate; anything you save is simply exported and separate.) e.g., You can save as a JPEG or PNG locally on your tablet; you can save to Creative Cloud as a PSDX; you can save your project as a plain-vanilla PSD file and email it to whomever. Remember to think a little differently here; it's not the same as opening an image in Photoshop and having to directly work with the original image.
You can also save to services such as Dropbox (in all four formats) if you'd like. (I know I can do this in the Android version; can't speak of the iOS version but I'm assuming it's the same.)

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Photoshop touch & Creative Cloud: no file available

Hello all,
I did purchase an iPad 2 Air last week.
Photoshop user , I created a Creative Cloud account in which I have some PSD and JPEG and Photoshop Touch I downloaded (paid) on my iPad
And that's my problem when I want to recover my files (PSD or JPEG) , the app tells me " no files available " yeah :
I try with Photoshop Mix ( free), there is no problem even with the PSD layer and the Creative Cloud app I see my files!
I also tried to send a PSD from the Creative Cloud app that "just works" but all the layers are flattened to make me a JPEG, not cool.
I need you !
Thank you .
Of course, before posting I scoured Google, Adobe suport that does not support the app ' , etc ...

Problem solved, all my files appeared after two days definitely a sync problem at Adobe
Incredible Adobe is no support for their mobile app'

Download touch apps as a Creative Cloud member

What is the process of downloading the adobe touch apps as a Creative Cloud member without paying for them again in the app store?

Hi there!
The following is one creative's feeling on this rather niggling issue.
I am a Creative Cloud subscriber and an 'adobe creative suite'* customer for almost 20 years . * (in all its incarnations)
I'm from Australia where we have consistantly been charged hundreds of dollars more for each and every product, and each and every update untill just recently when our government bought Adobe to their knees over Creative Cloud Subscriptions and forced them to offer us Aussies the same deal that those of you in the US enjoy. (though the full software prices remain an absoloute rout.)
Here in Australia Adobe have a history of charging us a lot extra because they can and the matter at hand is just another example of the same greedy mindset.
Seeing that there have been 564 views on this subject I feel that there is a issue that needs to be addressed here apart from the false or misleading advertising of the Adobe touch apps and wether they are or are not a part of Creative Cloud.
I believe the real question that we are, or should be, asking ourselves is, WHY SHOULD Creative Cloud subscribers BE REQUIRED TO PAY FOR THESE TOUCH APPS when access to the total range of adobe professional level software is all included in the subscription.? For what reason (other than greed) would the little apps be set apart from the rest?
Apps which obviously from their conception were always meant....
a- to be an integral part of the adobe creative cloud workflow
b - and specifically developed to sync directly to our creative cloud accounts
c - to create files which are seamlessly accessed by multiple adobe creative cloud software products across both desktop and portable operating systems.
These apps are not new concepts sitting appart from Adobe's Creative Cloud suite of products.
These apps are the 'touch' or portable counterparts or support apps to the Creative cloud software products for which we pay our subscription.
They are another way , a portable adaptation, of doing the same work we have always done at our desks. (PS they have a long way to reach their potential ).
Bottom line.........They should be available free!
In my opinion the existing situation is just a VERY BAD CUSTOMER RELATIONS EXERCISE.
Any way you look at it it is annoying and upsetting your customers (especially those who are already paying dearly for your service), is just bad for business.
Adobe have already made Adobe Ideas free and they should simply bite the bullet and make photoshop touch etc free also, at least fro Creative cloud subscribers.
Reading the justifications in defence of charging us for these apps is just semantics at best and at worst just plain insulting our custom, our committment & our loyalty.
Afterall we are speaking about $10.49 AU for photoshop touch, and a couple of dollars each for the other supporting mini apps.
Come on Adobe get your act together, In times past we have paid thousands of dollars year after year, for update after update, but at least we owned the software at the end of the day.
Now you have asked us to trust in you by paying for access to use your software on a subscription basis ( heaven help anyone if for some reason we cant afford the payment one month, can you immagine? we can no longer open our files or do any work ) and in spite of this we are still following your lead and moving forward with you.
So I ask that you please dont reward our loyalty by starting to gouge us now with these silly attempts at just making an extra few bucks out of us. It's very sad and quite frankly it's the principal of the matter that bugs me.
All these areguments on behalf of Adobe, like the reply quoted below from David_B " from Adobe staff, in my opinion, only serve to frustrate.
Afterall, doing something just because you can, and because you have the right to, doesn't make it right and doesn't make it good for business.
I think in this day and age if you have no respect for your customers and if you dont show them that they are valued, sooner or later we will just start to walk the other way.
Free services like GIMP are not inferior alternatives, more likely just speed bumps that most of us chose to avoid right now but for how long?
I've read so much about great business practicess, about not only having great products but having great customer service and the rule seems to be that to retain your customers loyalty one should always give more than the customer expects. In this instance something just feels wrong, not a good result I think.
So I'm obviously passionate about this subject and I hope I've made my point, and for those who have been kind enough to read this far , thank you for your time : )
There is a saying " opinions are like ******, everyone has one!....... so what is the good of my rave if there is no FOLLOWUP ACTION?
If there is anyone out there who might know how we might get ourselves heard in a way that Adobe might take us seriously I'd love to hear some ideas.
Right now all I have is a bad taste in my mouth. >: P
I await to be shown that I am wrong about Adobe's attitude towards us.
Namaste
Sii
5.David__B,
16/07/2013 4:51 PM in reply to Hairy Tangerine
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I agree that the messaging could be clearer.
It does state that they are sold separately on the product page for Creative Cloud here"
But if you happened to miss this info before joining its confusing. We are in the process of improving the way they are labelled in the Download Center.
Sorry for the confusion

I have crappy internet service... Can touch apps transfer files without creative cloud?

I live and work mostly from home which is in a rural area with crappy Internet service. I have a capped plan. All I'm looking to do is present to clients and do on the fly mockups. I don't need the cloud. Will it transfer sans cloud, the old fashioned way, with a cable?

Hey creatorzkid,
I wasn't sure how you typically present to clients, in person, from a tablet, or from your home computer etc. The touch apps do have options for saving locally to the tablet itself (native tablet Photo Gallery) or sending a project via email. The options vary from app to app also. The Creative Cloud is the best way if you are planning on starting on the tablet and finishing on the desktop though. Some of the Adobe desktop programs (Photoshop CS5 or Illustrator CS5, etc.) have a plug-ins which allow you to import the tablet files directly into them for continued editing, something like this
http://forums.adobe.com/docs/DOC-1336
The non-Creative Cloud workflows are designed around transferring the files in a more universal viewable format for sending or viewing by others, namely Jpeg.
Hope that helps,
-Dave

Adobe Creative Cloud (Photoshop, Illustrator, etc-) through Citrix XenApp 6 / 6.5.

We would like to deploy the Adobe Creative Cloud (Photoshop, Illustrator, etc…) through Citrix XenApp 6 / 6.5. Does anyone know if this is possible – are there any deployment guides. I haven’t been able to find any so I’m assuming it’s not officially supported.
Thank you
Stuart

We have a few of the products installed. You will find they work okay but nothing replaces working locally.
We are, however, using the Enterprise version that is not tied to cloud accounts.
We have had to play with the video setting of Citrix for better Quality. If you ratchet them up to high for someone that is doing high end editing your performance drops significantly. The screen refresh is blocky and no one doing this work would find it usable.
We have it there fore simple editing and managing our media. I am looking for a much better storage solution that is sharable across platforms and locations.

I am member of creative cloud, so how to install Photoshop touch on iOS iPad 4 & not pay $9.99?

I am a new member of the creative cloud and I have had no issues installing the creative cloud applications on my desktop (mac and PC), however my question regards installing the Photoshop touch app on the iOS iPad 4 device without having to pony up the $9.99 iTunes app fee.
http://itunes.apple.com/us/app/adobe-photoshop-touch/id495716481?ls=1&mt=8
The above URL is the path that the Adobe website provides to download the app, and I can successfully access via iOS iPad 4. However it appears that I need to purchase the app for $9.99. It is not clear how I can use my yearly creative cloud membership to avoid paying the app fee.
Please advise if I am not looking in the correct place, or if I need to login via my Adobe ID to bypass this iTunes cost.
I could not locate an installation guideline on the Adobe website, so please advise.
Ken R. of New Jersey.

Yup, clear now.
I do like Adobe apps, but the price tends to be on the high side. I am a bit disapointed that the touch are not available via the cloud subscription, so I will stick with the desktop versions instead as they are more robust anyway.
I see that Adobe has removed this statement under the plans, when the link is clicked, so I am certain I will not be the only person to be confused regarding what is included.
Thanks for the follow-up, this was very helpful.

Hi I am just now downloading Creative Clouds :-) as an upgrade from an old Creative Suite 5.5. Before that I hade a Creative suite 3 etc. Is it necessary that I keep all these old programs etc on my computer to make Creative Clouds work or is it better th

Hi I am just now downloading Creative Clouds :-) as an upgrade from an old Creative Suite 5.5. Before that I hade a Creative suite 3 etc. Is it necessary that I keep all these old programs etc on my computer to make Creative Clouds work or is it better that I uninstall them? Kind regards, AnnaReet

It is not necessary to retain the older installations. YOu might want to consider if you will have any need for them in terms of working with older files, but other than that you can probably uninstall them without missing them.

I have tried to install Creative Cloud but I just get a blank white screen with a black Creative Cloud bar at the top. There are no options to choose 'Apps' etc. Can anyone help?

I have tried to install Creative Cloud but I just get a blank white screen with a black Creative Cloud bar at the top. There are no options to choose 'Apps' etc. Can anyone help?

What happened yesterday may have been caused by the SOPA protest action that was joined by a lot of sites yesterday and such an action won't happen that often.
* http://en.wikipedia.org/wiki/Wikipedia:SOPA_initiative/Learn_more
*http://en.wikipedia.org/wiki/Wikipedia:Bypass_your_cache

Creative Cloud & Creative Suite 6 - Will I have two versions of InDesign, Illustra, etc?

I have Creative Suite 6 installed on my Windows 7 laptop. I joined Creative Cloud and started downloading. Apparently two versions of Illustrator and InDesign. Oh my - that's a lotta disc space.
I'm uncomfortable uninstalling my Creative Suite 6.
I'm worried if I download the Creative Cloud versions of PHOTOSHOP & DREAMWEAVER - I'll lose all my plugins and web site definitions. YIKES!
I searched all the FAQ, etc., found no answer. Maybe I missed something. I bet this is a really common question.
So is that the deal? We have two versions of Adobe software? What happens if I install Cloud versiosn of Dreamweaver and Photoshop?
Thanks for your help.
April

There aren't many differences between the Creative Cloud version of Photoshop and Dreamweaver at the moment. You are welcome to uninstall or you can even go to Help>Deactivate. Once you have deactivated when you open the software again you maybe given the option to License this Software. If so you can enter your Adobe ID tied to your subscription and the software will begin using the licensing for your Creative Cloud subscription.

Working with Adobe Touch Apps and Creative Cloud | Learn Creative Cloud | Adobe TV

Access your files stored in Creative cloud from the Adobe Touch App on your tablet. Learn how to download the file, edit it and upload back to Creative Cloud for further refinement in Adobe desktop applications.
http://adobe.ly/LAfIbz

It would have been nice to have a video on how to install the Touch Apps to your mobile device before just jumping to the Mobile Device and...."now I open the Touch App on my iPad." huh?

Accessing multiple PSD layers in Adobe Photoshop Touch from Creative Cloud is important to me.

Accessing multiple PSD layers in Adobe Photoshop Touch from Creative Cloud is important to me. When will Touch be updated with this function? Want the ability to view multiple layers the same way Creative Cloud website can. Having the ability to turn multiple layers on an off in Touch from and uploaded PSD file. As it stand Touch flattens imported Layered PSD files. (Not very useful)

Hi Bford225,
I moved your post over to the Photoshop Touch forum because it seemed mostly about Photoshop Touch.
Currently, I'd recommend converting RAW images to Jpeg in either Photoshop or Lightroom and then uploading them to Creative Cloud for working with them in Photoshop Touch. I know raw support is something our developers are considering so please add your vote here:
http://forums.adobe.com/ideas/1227
How you best incorporate Photoshop Touch into your workflow is hard to say. What works best for one person may not be true for everyone. Photoshop Touch obviously doesn't have all the capabilities of its desktop counterpart but it does have the ease of use and portability of being on a tablet. Personally, I like using Photoshop Touch for editing images taken with the iPad or my iPhone for convience versus transferring to transfer to the computer, or even if I still do, I can do some of the initial edits from the tablet first. Its nice when I only have the tablet available and not a computer. For images I take with my DSLR I always do my editing in Photoshop and Lightroom. I'm able to make any adjustments on the computer much faster than on a tablet.
If you have the option to shoot in both Jpeg and RAW that might be good option (best of both worlds). Do you have the ability to import images from the camera without using a computer - using a camera connectivity kit or something like that? My recommendation would be expermentation, test out different workflows on the tablet and see how you like it and find what works best for you.
-Dave

Photo's not syncing between Elements 12 and Photoshop Touch ------ revel or creative cloud - very confusing

I have photoshop elements 12 (updated to 12.1) And i use Photoshop Touch (version 1.6.1) for my Galaxy tab, (which is stock - un-rooted)
I know when i first installed it, any photos i dragged into mobile albums showed up in my Photoshop Touch app.
Now something seems to have changed. The app only has import images via local/creative cloud/camera/google/facebook.
I know Elements 12 is uploading them to Revel, because i can see them online in my Revel Account.
I've installed the Revel app to my tab, and the photos are there.
So if the photos are in the cloud and my Revel app see's them, why are they not showing up in my Photoshop app.
And why is there a creative cloud import option, but no revel import option.
Can someone explain the difference between CreativeCloud and Revel....
All i want to do is edit a few images every now and then on my Tab. but PLEASE how do i get it working again?

If I remember correctly, Revel is a different service than Creative Cloud, hence the confusion. And if I also remember, Revel was around before Creative Cloud and PS Touch. Revel seemed more or less to be aimed at consumers whereas Creative Cloud is more or less aimed at professionals.
Creative Cloud is free (up to 2 GB; most of the Creative Cloud subs provide an additional 18 GB for a total of 20 GB).

Photoshop Touch projects do not sync back to Creative Cloud files

Using current versions of Photoshop Touch on iPad and Creative Cloud on iMac. Touch Apps plugin is installed on iMac. But new projects created in PS Touch never sync back to the CC. They show the little horizontal progress bar near the bottom of the project's thumbnail, but there is never any progress. Is this because currently CC file/desktop sync is not available or is there another explanation that will allow me to perform the sync function?

I do not see any messages when I log into the browser https://creative.adobe.com/?
The sync dialog in PS Touch says - "In progress"
The storage indictor says 21% full and the blue bar shows 4GB of 20GB
In searching the forum, I found this similar problem:
http://forums.adobe.com/message/5144732
One of the suggestions made there was to remove all the files from Creative Cloud and be sure to empty the trash. So I just tried that (after backing up my files), but it appears my account with CC crashed as it's stuck trying to delete the archive, with the message: "Deleting... Please wait a moment". It has been over 20 minutes so far.
It does not appear to be making an progress deleting the files and I can no longer acess my account at https://creative.adobe.com/ as the browser page won't load.
So, now things are even worse. Not only are my PS touch files not sycing with CC, but now I can't evn access my account.

Photoshop in Creative Cloud - no jpeg, save to web, etc

I recently upgraded to paid subscription for creative cloud (single app/photoshop). I didn't redownload the app, I merely licensed it, but now when I try to save a file it only allows me to save in psd, raw, tiff, etc. It will not allow me to convert to jpeg, png, save for web etc on new files I create. The options are still there on old files from when I did the trial. What is going on? If I try to manually change the tag on the image to jpeg, it tells me I have a corrupted file when I try to upload it online. I'm new to PS so it might just be my own ignorance, but I'm hoping you can help.
I've tried uninstalling and reinstalling the software but no luck.
Thanks!

<< Moved to Photoshop Forums >>
What is the mode of the image you are trying to save ?
It should be 8 or 16 bits/channel, if its 32 then it will not give you the option to save as JEPG

How to open PSD file recieved via email on iPad using Photoshop Touch without Creative Cloud?

Hi, how to open PSD file recieved via email on iPad using Photoshop Touch without the need of using Creative Cloud? Thanks.

Hi Super Nemo
Currently the only way to open psd files on Photoshop touch is via the creative cloud. Also, the layers you created from Photoshop on your desktop machine will be flattened when opened with Photoshop touch on your iPad. But you can retain the layers from the touch app when opening the psdx file on your desktop photoshop.
This link might help you: http://forums.adobe.com/docs/DOC-1336
-Sharon

PS Touch / Creative Cloud etc

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