PS12 worked yesterday, today "required sign-in for trial version", uninstalled and reinstalled and now Editor won't open, however Organizer will open, using PC Windows 7-64bit
Read several posts that others are having same issue. Tried changing preferences, but administrator file is empty. I do have PS7 and can work with that, but I paid for PS12 should be able to use it. I'm having same issue with PE12. What happened from last night to today? Can anyone help? Thank you. Melz
Do you have QuickTime installed? If not, install it or Repair it.
To Repair, START/CONTROL PANEL/PROGRAM n FEATURES/highlight QUICKTIME and click REPAIR.
Another thing to check is see whether your system is clear of Malware but you have to SCAN it in a SAFE Mode:
Start your computer in "Safe mode with networking", go to CNET's download.com to download a free version of Malwarebyte. Install and perform update immediately, then do a full SCAN. Remove malware if it indeed finds any. Restart computer to regular windows to let Malwarebyte complete the removal.
To start your computer in safe mode
Restart computer
Press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you'll need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
On the Advanced Boot Options screen, use the arrow keys to highlight the "safe mode with networking" option, and then press Enter.
Log on to your computer with a user account that has administrator rights.
When your computer is in safe mode, you'll see the words Safe Mode in the corners of your screen. To exit safe mode, restart your computer and let Windows start normally.
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