PS3 play station 3 controller connection problem

Hello All,
I connected PS3 controller to Mac mini (OS Mavericks). When I press PS button on the controller it says connected in bluetooth menu of the OS. However, when I start any game, it does not see the controller.
At the same time, if I plug the controller with USB cable, games recognize the controller.
Kind Regards,
Kirill

superfry, Welcome to the discussion area!
Is there any way to make the connection more secure/stable?
The best solution is to use Ethernet. Other than that you can try changing the channel used by the AirPort Extreme base station (AEBS) until you find a channel which works better or you run out of channels. See KB 58543, AirPort: Potential sources of interference.
How do you Port Forward?
How do I use Port Mapping (Part I)
How do you enter the MAC address?
In what device and why?
Will doing these make the connection more stable?
No

Similar Messages

  • Play Station 3 Connection Problem

    I've been having frequent disconnect problems when I play a PS3 game (Resistance) online using the AirPort Extreme.
    Is there any way to make the connection more secure/stable?
    How do you Port Forward?
    How do you enter the MAC address?
    Will doing these make the connection more stable?
    Thanks.

    superfry, Welcome to the discussion area!
    Is there any way to make the connection more secure/stable?
    The best solution is to use Ethernet. Other than that you can try changing the channel used by the AirPort Extreme base station (AEBS) until you find a channel which works better or you run out of channels. See KB 58543, AirPort: Potential sources of interference.
    How do you Port Forward?
    How do I use Port Mapping (Part I)
    How do you enter the MAC address?
    In what device and why?
    Will doing these make the connection more stable?
    No

  • AE Base Station wired connection problem..

    Okay..
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    I doubt your base station is going bad - since internet access works perfectly with another router between the cable modem and your main base station. I suggest you leave it that way. There is no downside to that type of setup, and it could save you a lot of trouble trying to find out why a direct connection doesn't work reliably. There just seem to be some combinations of ISPs and cable modems that don't work well with the Airport Base Station.

  • Airport base station and connectivity problems

    Hi all,
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    I may have misunderstood your original question. If you want to use both your older Airport as well as the newer dual band one, you certainly can, but first describe which model your older Airport is and what specifically you wish to accomplish by using both.
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    It could be that there's a new source of interference.
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  • 2504 controller + 2602 APs = wireless clients connectivity problems

    Hello, everybody!
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    Hi, there!
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  • How can i hook up my airport to my play station 3?

    how can i hook up my airport to my play station 3?

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  • Play Station Network Network Issue

    I need some help. Here is my issue. A few days ago I was not able to log into Play Staion (4 days and counting). This is both from the  ps3 console and any pc in the house. The url that all logins go to is account.sonyentertainmentnetwork.com.  So from my pc if i go to the play station store or gran-turismo.com they have a login button which goes to the above url. I immediately get page not found on IE or the webage is not avaiale on chrome. When I try to log in with my PS3, I immediately get a message that I have been disconnected. I have PS3 on DMZ and have never had an issue. I can go to account.sonyentertainmentnetwork.com from cell phone or use cell phone as hot spot for PS3 and that works. I called PSN and they said it is not their issue, I asked if it were possible that a range of IP addresses are being blocked, and they said no. I called Verizon and they said not their issue as when I run a trace I can see it leave verizon to level3 and then to prolexic where the trace ends. That is norrmal as I had a friend do a trace and using account.sonyentertainmentnetwork.com and it ends at prolexic and then times out, Sony probably has it set up to not respond to traces. I called Prolexic and they are going to see if they are blocking access. 
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    Solved!
    Go to Solution.

    you likely just have a case of sony filtering certain ip blocks.
     FWIW, these are not intentional blocks, what often happens is a new block of ip addresses is advertised, and if sony doesn't maintain or update their bogon filter list, then those don't get added to the allowed, and then you unintentionally get blocked.  simply renewing ip will not fix, you have to have a different subnet
    The next time it happens try this and see if it helps.
    Step 1 Record your WAN IP address at a website like whatismyip.com 
    Step 2  release your IP address
    Access the Verizon router GUI
    Click on MY NETWORK icon at the top.
    Select NETWORK CONNECTIONS from the menu on the left.
    Select BROADBAND CONNECTION (coax or ethernet) depending on your connection to the ONT.
    Click SETTINGS
    Click RELEASE
    Click APPLY
    Disconnect the router immediately to prevent it from re-requesting a DHCP lease.
    Step 3 **important**  wait at least 5 - 10 minutes before connecting your router back up.
    Step 4  Check to see if your subnet changed after reconnecting, visit whatismyip.com and verify.
    report back to homebase after you try it

  • WLC 2504 Connectivity Problems

    This is a tricky one.
    I installed a 2504 WLC with three AP's. Two SSID’s were configured, one with WPA2/AES-TIKIP and the other with Web Auth.
    After installation, customers could connect to WLAN without problem and .
    The problem that is occurring is that since the beginning of week, customers PDA's, cell phones and iPad and cannot access Internet with any of the two WLAN but clients who used laptop have no connection problems. Also the DHCP Server is assigning IP's correctly.
    This problem also occurs with test SSID I created which is Open Auth. I see associated Cell phones and IPAD to the WLC but none of these answers ping from the WLC.
    This is a WLC 2504 with IOS 7.4.100.

    Hello everyone!
    Today I did a test with my Cell phone Samsung Note 2 and I have the same conectivity problem.
    I have installed the APK ipconfig from the Play Store for Android in my cell phone and y see that I getting IP Address, Mask and Gateway.
    This is what I´ve got from the APK:
    IP ADDRESS 192.168.8.181
    MASK: 255.255.255.0
    GATEWAY: 192.168.8.2
    DHCP SERVER: 192.168.8.16
    DNS1: 192.168.6.16
    DNS2: 192.168.2.16
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    The IP address of the DHCP Server is 192.168.8.16 and 192.168.6.16 and is a Microsoft Server.
    I´ve created a test WLAN with OPEN AUTH but the problem remains.
    Here is the OUTPUT you requested:
    show wlan 1
    WLAN Identifier.................................. 1
    Profile Name..................................... APS-PT-01
    Network Name (SSID).............................. APS-PT-01
    Status........................................... Enabled
    MAC Filtering.................................... Disabled
    Broadcast SSID................................... Enabled
    AAA Policy Override.............................. Disabled
    Network Admission Control
      Client Profiling Status ....................... Disabled
       DHCP ......................................... Disabled
       HTTP ......................................... Disabled
      Radius-NAC State............................... Disabled
      SNMP-NAC State................................. Disabled
      Quarantine VLAN................................ 0
    Maximum number of Associated Clients............. 0
    Maximum number of Clients per AP Radio........... 200
    Number of Active Clients......................... 16
    Exclusionlist Timeout............................ 60 seconds
    Session Timeout.................................. 1800 seconds
    User Idle Timeout................................ 300 seconds
    User Idle Threshold.............................. 0 Bytes
    NAS-identifier................................... APS-Admin-WLC-01
    CHD per WLAN..................................... Enabled
    Webauth DHCP exclusion........................... Disabled
    Interface........................................ management
    Multicast Interface.............................. Not Configured
    WLAN IPv4 ACL.................................... unconfigured
    WLAN IPv6 ACL.................................... unconfigured
    mDNS Status...................................... Enabled
    mDNS Profile Name................................ default-mdns-profile
    DHCP Server...................................... Default
    DHCP Address Assignment Required................. Disabled
    Static IP client tunneling....................... Disabled
    Quality of Service............................... Silver
    Per-SSID Rate Limits............................. Upstream          Downstream
    Average Data Rate................................   0                      0
    Average Realtime Data Rate.......................   0                      0
    Burst Data Rate..................................   0                      0
    Burst Realtime Data Rate.........................   0                      0
    Per-Client Rate Limits........................... Upstream          Downstream
    Average Data Rate................................   0                      0
    Average Realtime Data Rate.......................   0                      0
    Burst Data Rate..................................   0                      0
    Burst Realtime Data Rate.........................   0                      0
    Scan Defer Priority.............................. 4,5,6
    Scan Defer Time.................................. 100 milliseconds
    WMM.............................................. Allowed
    WMM UAPSD Compliant Client Support............... Disabled
    Media Stream Multicast-direct.................... Disabled
    CCX - AironetIe Support.......................... Enabled
    CCX - Gratuitous ProbeResponse (GPR)............. Disabled
    CCX - Diagnostics Channel Capability............. Disabled
    Dot11-Phone Mode (7920).......................... Disabled
    Wired Protocol................................... None
    Passive Client Feature........................... Disabled
    Peer-to-Peer Blocking Action..................... Disabled
    Radio Policy..................................... All
    DTIM period for 802.11a radio.................... 1
    DTIM period for 802.11b radio.................... 1
    Radius Servers
       Authentication................................ Global Servers
       Accounting.................................... Global Servers
          Interim Update............................. Disabled
       Dynamic Interface............................. Disabled
       Dynamic Interface Priority.................... wlan
    Local EAP Authentication......................... Disabled
    Security
       802.11 Authentication:........................ Open System
       FT Support.................................... Disabled
       Static WEP Keys............................... Disabled
       802.1X........................................ Disabled
       Wi-Fi Protected Access (WPA/WPA2)............. Enabled
          WPA (SSN IE)............................... Enabled
             TKIP Cipher............................. Enabled
             AES Cipher.............................. Enabled
          WPA2 (RSN IE).............................. Enabled
             TKIP Cipher............................. Enabled
             AES Cipher.............................. Enabled
          Auth Key Management
             802.1x.................................. Disabled
             PSK..................................... Enabled
             CCKM.................................... Disabled
             FT-1X(802.11r).......................... Disabled
             FT-PSK(802.11r)......................... Disabled
             PMF-1X(802.11w)......................... Disabled
             PMF-PSK(802.11w)........................ Disabled
          FT Reassociation Timeout................... 20
          FT Over-The-DS mode........................ Enabled
          GTK Randomization.......................... Disabled
          SKC Cache Support.......................... Disabled
          CCKM TSF Tolerance......................... 1000
       WAPI.......................................... Disabled
       Wi-Fi Direct policy configured................ Disabled
       EAP-Passthrough............................... Disabled
       CKIP ......................................... Disabled
       Web Based Authentication...................... Disabled
       Web-Passthrough............................... Disabled
       Conditional Web Redirect...................... Disabled
       Splash-Page Web Redirect...................... Disabled
       Auto Anchor................................... Disabled
       FlexConnect Local Switching................... Disabled
       flexconnect Central Dhcp Flag................. Disabled
       flexconnect nat-pat Flag...................... Disabled
       flexconnect Dns Override Flag................. Disabled
       FlexConnect Vlan based Central Switching ..... Disabled
       FlexConnect Local Authentication.............. Disabled
       FlexConnect Learn IP Address.................. Enabled
       Client MFP.................................... Optional
       PMF........................................... Disabled
       PMF Association Comeback Time................. 1
       PMF SA Query RetryTimeout..................... 200
       Tkip MIC Countermeasure Hold-down Timer....... 60
    AVC Visibilty.................................... Disabled
    AVC Profile Name................................. None
    Flow Monitor Name................................ None
    Call Snooping.................................... Disabled
    Roamed Call Re-Anchor Policy..................... Disabled
    SIP CAC Fail Send-486-Busy Policy................ Enabled
    SIP CAC Fail Send Dis-Association Policy......... Disabled
    KTS based CAC Policy............................. Disabled
    Assisted Roaming Prediction Optimization......... Disabled
    802.11k Neighbor List............................ Disabled
    802.11k Neighbor List Dual Band.................. Disabled
    Band Select...................................... Disabled
    Load Balancing................................... Disabled
    Multicast Buffer................................. Disabled
    Mobility Anchor List
    WLAN ID     IP Address            Status
    802.11u........................................ Disabled
    MSAP Services.................................. Disabled
    (Cisco Controller) >
    (Cisco Controller) >
    (Cisco Controller) >show w?
    wgb            wlan           wps           
    (Cisco Controller) >show wlan 2
    WLAN Identifier.................................. 2
    Profile Name..................................... APS-Visitas-PT
    Network Name (SSID).............................. APS-Visitas-PT
    Status........................................... Enabled
    MAC Filtering.................................... Disabled
    Broadcast SSID................................... Enabled
    AAA Policy Override.............................. Disabled
    Network Admission Control
      Client Profiling Status ....................... Disabled
       DHCP ......................................... Disabled
       HTTP ......................................... Disabled
      Radius-NAC State............................... Disabled
      SNMP-NAC State................................. Disabled
      Quarantine VLAN................................ 0
    Maximum number of Associated Clients............. 0
    Maximum number of Clients per AP Radio........... 200
    Number of Active Clients......................... 1
    Exclusionlist Timeout............................ 60 seconds
    Session Timeout.................................. 1800 seconds
    User Idle Timeout................................ 300 seconds
    User Idle Threshold.............................. 0 Bytes
    NAS-identifier................................... APS-Admin-WLC-01
    CHD per WLAN..................................... Enabled
    Webauth DHCP exclusion........................... Disabled
    Interface........................................ management
    Multicast Interface.............................. Not Configured
    WLAN IPv4 ACL.................................... unconfigured
    WLAN IPv6 ACL.................................... unconfigured
    mDNS Status...................................... Enabled
    mDNS Profile Name................................ default-mdns-profile
    DHCP Server...................................... Default
    DHCP Address Assignment Required................. Disabled
    Static IP client tunneling....................... Disabled
    Quality of Service............................... Silver
    Per-SSID Rate Limits............................. Upstream          Downstream
    Average Data Rate................................   0                      0
    Average Realtime Data Rate.......................   0                      0
    Burst Data Rate..................................   0                      0
    Burst Realtime Data Rate.........................   0                      0
    Per-Client Rate Limits........................... Upstream          Downstream
    Average Data Rate................................   0                      0
    Average Realtime Data Rate.......................   0                      0
    Burst Data Rate..................................   0                      0
    Burst Realtime Data Rate.........................   0                      0
    Scan Defer Priority.............................. 4,5,6
    Scan Defer Time.................................. 100 milliseconds
    WMM.............................................. Allowed
    WMM UAPSD Compliant Client Support............... Disabled
    Media Stream Multicast-direct.................... Disabled
    CCX - AironetIe Support.......................... Enabled
    CCX - Gratuitous ProbeResponse (GPR)............. Disabled
    CCX - Diagnostics Channel Capability............. Disabled
    Dot11-Phone Mode (7920).......................... Disabled
    Wired Protocol................................... None
    Passive Client Feature........................... Disabled
    Peer-to-Peer Blocking Action..................... Disabled
    Radio Policy..................................... All
    DTIM period for 802.11a radio.................... 1
    DTIM period for 802.11b radio.................... 1
    Radius Servers
       Authentication................................ Global Servers
       Accounting.................................... Global Servers
          Interim Update............................. Disabled
       Dynamic Interface............................. Disabled
       Dynamic Interface Priority.................... wlan
    Local EAP Authentication......................... Disabled
    Security
       802.11 Authentication:........................ Open System
       FT Support.................................... Disabled
       Static WEP Keys............................... Disabled
       802.1X........................................ Disabled
       Wi-Fi Protected Access (WPA/WPA2)............. Disabled
       WAPI.......................................... Disabled
       Wi-Fi Direct policy configured................ Disabled
       EAP-Passthrough............................... Disabled
       CKIP ......................................... Disabled
       Web Based Authentication...................... Enabled
    IPv4 ACL........................................ Unconfigured
    IPv6 ACL........................................ Unconfigured
    Web-Auth Flex ACL............................... Unconfigured
    Web Authentication server precedence:
    1............................................... local
    2............................................... radius
    3............................................... ldap
       Web-Passthrough............................... Disabled
       Conditional Web Redirect...................... Disabled
       Splash-Page Web Redirect...................... Disabled
       Auto Anchor................................... Disabled
       FlexConnect Local Switching................... Disabled
       flexconnect Central Dhcp Flag................. Disabled
       flexconnect nat-pat Flag...................... Disabled
       flexconnect Dns Override Flag................. Disabled
       FlexConnect Vlan based Central Switching ..... Disabled
       FlexConnect Local Authentication.............. Disabled
       FlexConnect Learn IP Address.................. Enabled
       Client MFP.................................... Optional but inactive (WPA2 not configured)
       PMF........................................... Disabled
       PMF Association Comeback Time................. 1
       PMF SA Query RetryTimeout..................... 200
       Tkip MIC Countermeasure Hold-down Timer....... 60
    AVC Visibilty.................................... Disabled
    AVC Profile Name................................. None
    Flow Monitor Name................................ None
    Call Snooping.................................... Disabled
    Roamed Call Re-Anchor Policy..................... Disabled
    SIP CAC Fail Send-486-Busy Policy................ Disabled
    SIP CAC Fail Send Dis-Association Policy......... Disabled
    KTS based CAC Policy............................. Disabled
    Assisted Roaming Prediction Optimization......... Disabled
    802.11k Neighbor List............................ Disabled
    802.11k Neighbor List Dual Band.................. Disabled
    Band Select...................................... Disabled
    Load Balancing................................... Disabled
    Multicast Buffer................................. Disabled
    Mobility Anchor List
    WLAN ID     IP Address            Status
    802.11u........................................ Disabled
    MSAP Services.................................. Disabled
    (Cisco Controller) >
    (Cisco Controller) >show wlan 3
    WLAN Identifier.................................. 3
    Profile Name..................................... Prueba
    Network Name (SSID).............................. Prueba
    Status........................................... Enabled
    MAC Filtering.................................... Disabled
    Broadcast SSID................................... Enabled
    AAA Policy Override.............................. Disabled
    Network Admission Control
      Client Profiling Status ....................... Disabled
       DHCP ......................................... Disabled
       HTTP ......................................... Disabled
      Radius-NAC State............................... Disabled
      SNMP-NAC State................................. Disabled
      Quarantine VLAN................................ 0
    Maximum number of Associated Clients............. 0
    Maximum number of Clients per AP Radio........... 200
    Number of Active Clients......................... 0
    Exclusionlist Timeout............................ 60 seconds
    Session Timeout.................................. 1800 seconds
    User Idle Timeout................................ 300 seconds
    User Idle Threshold.............................. 0 Bytes
    NAS-identifier................................... APS-Admin-WLC-01
    CHD per WLAN..................................... Enabled
    Webauth DHCP exclusion........................... Disabled
    Interface........................................ management
    Multicast Interface.............................. Not Configured
    WLAN IPv4 ACL.................................... unconfigured
    WLAN IPv6 ACL.................................... unconfigured
    mDNS Status...................................... Enabled
    mDNS Profile Name................................ default-mdns-profile
    DHCP Server...................................... Default
    DHCP Address Assignment Required................. Disabled
    Static IP client tunneling....................... Disabled
    Quality of Service............................... Silver
    Per-SSID Rate Limits............................. Upstream          Downstream
    Average Data Rate................................   0                      0
    Average Realtime Data Rate.......................   0                      0
    Burst Data Rate..................................   0                      0
    Burst Realtime Data Rate.........................   0                      0
    Per-Client Rate Limits........................... Upstream          Downstream
    Average Data Rate................................   0                      0
    Average Realtime Data Rate.......................   0                      0
    Burst Data Rate..................................   0                      0
    Burst Realtime Data Rate.........................   0                      0
    Scan Defer Priority.............................. 4,5,6
    Scan Defer Time.................................. 100 milliseconds
    WMM.............................................. Allowed
    WMM UAPSD Compliant Client Support............... Enabled
    Media Stream Multicast-direct.................... Disabled
    CCX - AironetIe Support.......................... Disabled
    CCX - Gratuitous ProbeResponse (GPR)............. Disabled
    CCX - Diagnostics Channel Capability............. Disabled
    Dot11-Phone Mode (7920).......................... Disabled
    Wired Protocol................................... None
    Passive Client Feature........................... Disabled
    Peer-to-Peer Blocking Action..................... Disabled
    Radio Policy..................................... All
    DTIM period for 802.11a radio.................... 1
    DTIM period for 802.11b radio.................... 1
    Radius Servers
       Authentication................................ Global Servers
       Accounting.................................... Global Servers
          Interim Update............................. Disabled
       Dynamic Interface............................. Disabled
       Dynamic Interface Priority.................... wlan
    Local EAP Authentication......................... Disabled
    Security
       802.11 Authentication:........................ Open System
       FT Support.................................... Enabled
       Static WEP Keys............................... Disabled
       802.1X........................................ Disabled
       Wi-Fi Protected Access (WPA/WPA2)............. Disabled
       WAPI.......................................... Disabled
       Wi-Fi Direct policy configured................ Disabled
       EAP-Passthrough............................... Disabled
       CKIP ......................................... Disabled
       Web Based Authentication...................... Disabled
       Web-Passthrough............................... Disabled
       Conditional Web Redirect...................... Disabled
       Splash-Page Web Redirect...................... Disabled
       Auto Anchor................................... Disabled
       FlexConnect Local Switching................... Disabled
       flexconnect Central Dhcp Flag................. Disabled
       flexconnect nat-pat Flag...................... Disabled
       flexconnect Dns Override Flag................. Disabled
       FlexConnect Vlan based Central Switching ..... Disabled
       FlexConnect Local Authentication.............. Disabled
       FlexConnect Learn IP Address.................. Enabled
       Client MFP.................................... Disabled
       PMF........................................... Disabled
       PMF Association Comeback Time................. 1
       PMF SA Query RetryTimeout..................... 200
       Tkip MIC Countermeasure Hold-down Timer....... 60
    AVC Visibilty.................................... Disabled
    AVC Profile Name................................. None
    Flow Monitor Name................................ None
    Call Snooping.................................... Disabled
    Roamed Call Re-Anchor Policy..................... Disabled
    SIP CAC Fail Send-486-Busy Policy................ Disabled
    SIP CAC Fail Send Dis-Association Policy......... Disabled
    KTS based CAC Policy............................. Disabled
    Assisted Roaming Prediction Optimization......... Disabled
    802.11k Neighbor List............................ Disabled
    802.11k Neighbor List Dual Band.................. Disabled
    Band Select...................................... Disabled
    Load Balancing................................... Disabled
    Multicast Buffer................................. Disabled
    Mobility Anchor List
    WLAN ID     IP Address            Status
    802.11u........................................ Disabled
    MSAP Services.................................. Disabled

  • Unending connectivity problems -- and Desktop Help...

    I'm wasting so much time on connectivity problems that it's positively wearying. Prior to the installation of BT Infinity here in April, I had a low quality broadband service because of the length of the line from the exchange: if I could get a download speed of 1.2Mbps and an upload of a quarter of that, I was doing well. 
    BT advised that thanks to fibre optic, my Internet should run much faster. So we had Infinity installed. I'm registered with Speedtest.net so am able to see my performance record.
    The average download speed is now aroun d 6Mbps and the average upload, more than that at 7Mbps. How an upload speed can consistently be faster than a download escapes me.
    But I'm not familiar with the ways of Internet connectivity and try as a I might, can't get my head around it.
    This desktop computer runs Vista OS. Vista was **bleep** when it came out and is renowned for its botched handling of Internet connections. So I'm not blaming BT for the literally unending connectivity problems that are occurring now, with line drops, speeds slowing to a crawl, and no guarantee that any connection will last. But it would be good to actually use BT software to help fathom out what's going wrong here, and today's typical morning which looks like this:
    1) Boot up computer. Automatic connection to hub via Netgear USB wireless adapter. Hub is on ground floor of this 3-storey property but signal strength from hub  is excellent, as confirmed by inSSIDer monitoring, currently showing 54 with no other networks anywhere near that figure.
    2) Perhaps 5 minutes after connection established, it's then lost. 'Local Only' is displayed. This is, apparently, a known Vista problem. But Microsoft has issued a fix for it. I know this, because it took 100 hours of ploughin g the Net to find out that MS had finally admitted to one more Vista screw-up. I've used the Microsoft router "fix it" before and it didn't work ("failed to process") so uninstalled it and have DL'd it again now and run it. This time it says it has fixed everything.
    3) Computer is re-booted to make the fix effective. Computer connects to Internet. Speedtest.net check yet again confirms that upload speed is faster than download speed.
    4) Connection dies. So much for Microsoft Fix It.
    5) Windows diagnostics reports that it can re-set the IP profile (or something.) I click yes. The re-set goes through. Connectivity is restored. 10 minutes later, connectivity is lost. Just a red X in the tray. No connection of any kind, not even that daft 'Local Connection' only alert.
    6) Reboot. Yet again. BT Desktop Help was installed here and ran OK when we were using our Netgear DSG34 router. But since the change to the BT Hub, the BT program has never run at all. So-oo. . . It has been uninstalled. And then re-DL'd and re-installed. And though the installation  has been completed, clicking on 'launch' has failed to launch anything. But anyway. An hour ago, in one of the brief periods today when the Internet connection was holding up, I Revo-ed out the earlier install, DL'd BT desktop Help and re-installed it. . . and I'm still at the same stage as always, with a  Firefox browser page that's open and completely blank and has been for the past 30 minutes. The URL is:
    file:///C:/Program%20Files/BT%20Broadband%20Desktop%20Help/btbb/Start.html
     Repeated page re-loading gets nowhere. Malwarebytes PRO is turned OFF to prevent any possibility of blocking and the antivirus is termporaily SUSPENDED. This PC runs on Windows standard firewall but even turning that OFF doesn't get the page to load. Copying the address into Internet Explorer in case there's a Firefox problem merely results in Firefox being opened and the same blank page running there.
    7) After all that. . . Connection lost yet again and this time, Windows cannot connect at all. It reports that the "wireless network security key is not correct". I happen to know that it is, because this is maybe the 20th time it has reported this in the past 10 days and every time I have to key in the "correct" key all over again. . . at which point Windows still says it isn't correct and cannot repair.
    Turning off the computer completely, unplugging from the wall, holding in the power switch for a full minute to clear the circuits, traipsing up and dowen three flights of stairs to turn off the hub, then wait, then turn the power back onm again. . . Ah, wot fun times I'm having here with my particular versioin of Infinity (as in, an infinity of connectivcity problems.)
    Summary: I seem to be being simultaneously hit with one issue after another.
    I'm bewildered as to why ever since Infinity was installed here, my upload speed is generally faster than my download speed. I'm not happy with endless Internet connection failures though am thinking that Vista is playing a large part here with its "wrong security key" and unending 'Local Only / Limited Connection' failures. I do miss my Netgear router and the ability to access a fantastic help menu and re-boot directly from the desktop without having to keep going up and down three flights of sdtairs to do so (I haven't been able to find out how toe access the BT Hub remotely.)
    Above all though: I'm  really tired of repeatedly trying to run freshly downloaded and installed BT Desktop Help software but getting no further than a blank page because the program has stalled.
    If anyone has any advice / suggestions, other than to buy a carrier pigeon, that'd be much appreciated.
    Thanks.

    Thanks again to John and gg30340. Here's an update:
    1) BT Desktop Help removed completely from this computer. The uninstaller itself mopped up everything, which surprised me. But anyway.
    2) Bt Home Hub manager set up and working. Had to input serial number and create new password. All of this sounds fairly easy and would be if one had the device near the desk. But the idiots who built this property shoved the BT master socket inside the garage next to the door. Our two home computers are on the third floor. To ensure the wireless signal strength is OK, the Hub and Infinity module/device/whatever it's called are on a high shelf. It's a major job to even reach the darn things, never mind read the labels seeing as how the BT Infinity engineer was good enough to tidy up the cabling and make a very tight connection to the wall socket.
    3) I had hoped to be able to back up the Hub's settings, seeing as the software provides for Advanced Settings / System / Backup. But not on mine (Hub 3.0). All that System allows is choosing which internet clock to define the accurate time. Everything else in System is just a pattern of short lines as if trying to indicate that there's some text there but it's invisible.This is now my second encounter with BT software which, for whatever reason, isn't functioning as it should on this PC.
    4) Hub reset to factory fresh, according to BT guide.
    5) Reset appears to have achieved nothing apart from requiring the password to be popped in again. After reset, it wasn't even possible to connect to the hub manager. Internet connectivity was eventually established for all of 30 seconds and then, gone.
    6) Computer was shut down and then booted anew. Internet connectivity is still. . . dreadful. One minute everything's fine and then, literally,. the next minute a webpage won't load. Even opening the Hub Manager has taken three attempts, i.e., disconnecting from the Internet, re-connecting, failing, and trying twice more until success. Yet all the time these failures are occurring, the tray icon is showing a steady, unwavering green icon for Local and Internet access -- despite the fact, there manifestly isn't any.
    7) Speedtest. net tests are actually showing upload and download 'trajectories' going slower and slower and finally halting at some point on the arc, then after a period of up to 30 seconds, suddenly becoming animated again. Speed test results with broadband speed checker UK and Think Broadband's checker are so at variance with one another, and with Speedtest, net, that it seems all three are using different technologies in pursuit of the same thing. Either way, upload speeds continue to be much, much faster than download speeds, a state of affairs I certainly have never encountered before.
    8) Speedtest net tests taken in the past 10 minutes, with one test following on from its predecessor, begin at 8.24 down/8.88 up, followed by 5.24 down / 6.40 up, followed by a mind-numbingly lonnnnng 0.62 down / 8.70 up -- in other words, a continuous yo-yoin g of Internet connectivity to the pooint that it actually might as well not even be here (I've had to make five attempts just to get on to this forum. . .)
    9) BT Speedtest will necessitate disconnection of everything downstairs and all boxes being lugged up here. This is actually going to require uncoililng tied-off cabling and hanging off a stepladder to do so -- though I surely can't be the only person in Britain who doesn't have a nice, handy BT master socket in their study or lounge. That said though: until we switched to Infinity, we *never* experienced these kinds of horrendous connectivity problems and never had need to unplug the Netgear router downstairs and bring it upstairs to connect directly to tjhe desktop PC so BT's own test could be run.
    I'll just have to get to work dismantling stuff tomorrow. However, I have to say that after a factory re-set which has changed nothing at all, I'm beginning to think there's a problem with the BT line itself (hence why I'm happy to follow the advice here, though less than happy at the prospect of the messing about involved.)
    Thanks, you two, for your patient help, and also for clarifying the situation re the three signal paths being shown on inSSIDer. At least I know that's usual now! And now, hopefully, when I press 'Post', I won't be faced with an endlessly spinning Firefox circle culminating in  what may well be, or seem to be, the 57,938th time today of seeing "Page Not Found". . .

  • "Cannot play video - The Connected display is not supported" error message using Netflix 5.0.2 on my iPad

    I'm running iOS 7.0.3 on my iPhone 4S and iPad (3rd gen) and have just upgraded to the current version of the Neflix app available in the Canadian App Store (5.0.2).
    Although all other apps I've tried (e.g. Podcast, VLC) are able to properly output video & audio directly to my TV using the HDMI adapter (i.e. NOT via an Apple TV), the Netflix app pops up the error message "Cannot play video - The connected display is not supported".  If I start a video and then plug the HDMI cable in, it will play for a few seconds and then halt with the same error message.
    Netflix & Apple were supposed to have been working together to fix the previous issue with this scenario which was causing audio to be output but no video.  The current Netflix app update was released yesterday and seems to have taken a step backward.
    When I contacted Netflix support, they indicated that they have done whatever can be done from their side and this is now Apple's issue.
    Any ideas?
    Thanks!
    Kiron

    Hello all,
    I have an iPad 2 16GB with iOS 7.0.3 and Netflix version 5.0.2. I cannot watch netflix on an External LCD monitor that I have through VGA out. I use bluetooth speakers, so the AirPlay is going to that for Audio. Before this update, this combo worked without an issue.
    So as of Friday Nov. 8/2013, I contacted Netflix support, and they said they fixed the problem on their end, and the fix is on the Apple side of things, and to contact Apple support.
    So, I contacted Apple support, and the first person I spoke to said I would have to agree to pay a $35 fee for 30 days of support to this problem since my unit is out of warranty. I said this isn't a hardware issue, it's a software issue, and I'm not willing to pay to fix a problem you created. So I got a Senior Level advisor on the line, and she was helpful, and she's looking into the issue for me and said she'll contact me sometime on Tuesday or Wednesday (Nov. 12 or 13) to let me know of the issue.
    Here's the thing: this is a combination of Netflix and iOS not working correctly with any of the Apple Authorized Dongles. This is truly a code error that some hot shot programmer had major oversight on, and their management didn't catch it either. There was no reason for Netflix to rush to get this Netflix update going until Apple sorted out the bugs in iOS 7.
    Anyway, if I hear anything from Donna (the advisor), I'll post it and let you guys know. In the mean time, good luck!

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