Ps3 super slim exchange

I bought a Ps3 super slim for Christmas but it keeps freezing. Can I exchange of for the ps3 slim instead. It has not been 30 days yet please help

Hi MrxGameFreak,
There's no reason your brand new PS3 should be locking up on you. Please don't hesitate to bring it back. As long as you're still within the 30 day return period, you're welcome to swap it out with anything you'd like.
Cheers,
Douglas|Social Media Specialist | Best Buy® Corporate
 Private Message

Similar Messages

  • GTA V Can't Install On PS3 Super Slim.

    It says a minimum of 8.23GB.

    mont348 wrote:
    Ronjon500 wrote:
    Hey Mr SuperFastZombie could you please get your friend to contact me because I have exactly the same problem. lol
    I have a 12GB PS3 super slim console and I just bought GTA 5 on PS3 and it says that I do not have enough memory and it forced to quit. It says I need another 6022MB memory space in order to play GTA 5. So I looked on the internet to find out about how you can upgrade your 12GB console to a 500GB hard drive so I can play GTA 5 but its REALLY COMPLICATED and you need so many components to install it. You need like 3 things which include a 500GB hard drive, a mounting bracket, and a 16GB usb flash drive. And they might be quite expensive and even if you buy it you might not be able to install it yourself and all that money paid for it would be a waste. So yeah its tricky stuff.
    Ronjon
    The best thing would be to upgrade the HDD a future update from Rockstar could block out 12GB users entirely. 
    This is some good advice. As you can see the process is pretty simple.
    In the mean time if you want it to install the game update you will have to delete any videos and Game Data to clear all the space on your console.

  • New PS3 Super Slim 320 GB model only uses 12GB "Flash Memory"

    Bought a PS3 SuperSlim 320GB model( http://www.amazon.co.uk/gp/product/B00422MS8E?psc=1&redirect=true&ref_=od_aui_detailpages00 )to replace my now broken FAT 80GB PS3 (that broke recently), I looked and though might as well upgrade get a slim or super slim, more memory quiter ext, so the console arived today and I plugged it in and all was fine, I signed in went on the store and tried downloading one of my games I bought on the PSN store and the message pops up, not enough memory.I sit puzzled looking, there is nothing but the 4.75 system update, then I looked at my system info and it says "9101mb / 12 gb ", "System storage in use Flash Memory". I looked around and it says to make a PS2 / 1 memory card and it made it using none of the 12 GB up, I then formatted the full system, took me to the initial settup screen etc, and the flash memory still had the update on and still isnt using the stupid 320GB memory ( https://i.imgur.com/TBI0hq2.jpg ) , just spent nearly £200, buying a decent console and now its more useless then the 80GB one... Thanks for any help...

    One of these should do you.
    http://www.amazon.co.uk/gp/aw/d/B00SWXYDBY/ref=mp_s_a_1_1?qid=1436197925&sr=8-1&pi=AC_SY200_QL40&keywords=Ps3+hdd&dpPl=1&dpID=41Kxfg2qPBL&ref=plSrch
    If you do decide on another hdd you will need the bracket included with the above hdd.
    Make sure the height of the hdd is 9.5mm or less or it wont fit.
    Your old 80gb hdd should fit but you maybe missing the bracket to hold it in the correct place.
    Have a look here for more info.
    http://community.eu.playstation.com/t5/PS3-Support/PS3-super-slim-HDD-upgrade/td-p/19387320

  • PS3 slim or PS3 super slim?

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    =(。◕‿‿◕。)=

  • Charging iphone with ps3 super slim

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    Use your computer to charge the phone if you're unsure...
    But for clarification, the iPhone will charge on any USB standard power (5V 1A)
    Apple won't support it if your phone erupts into a ball of fire unless you were using their charger.
    Also, remember this thing called time zones, the volunteers and other assorted experts on here are either working, sleeping or, studying. Be paitient to get answers.

  • PS3 Super Slim Laser + Deck Replacement Help

    Can someone please help me?I have a PS3 12gb CECH-4203A model and I believe the laser is about to die on me.Can anyone please tell me what laser and deck model I need to find to repair it please? Many Thanks

    You will need to cross reference your model number with the part number, or disassemble the bd-drive to find the part number.
    In this case, eBay is your friend.
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  • I have a super slim usb 2.0.  Can't get it to work on macbook air.  Any ideas?

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    Five ways to eject a stuck CD or DVD from the optical drive
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    Five ways to eject a stuck CD or DVD from the optical drive
    Ejecting the stuck disc can usually be done in one of the following ways:
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          left mouse button until the disc ejects.
      2. Press the Eject button on your keyboard.
      3. Click on the Eject button in the menubar.
      4. Press COMMAND-E.
      5. If none of the above work try this: Open the Terminal application in
          your Utilities folder. At the prompt enter or paste the following:
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    Boot the computer into Single-user Mode. At the prompt enter the same command as used above. To restart the computer enter "reboot" at the prompt without quotes.

  • Add on (ps3 to PS4) exchange

    I have purchest two add ons to DB XENOVERSE but I was ment to get it in ps4 format not ps3 , I haven't touched it since the purchase , and I done it all on my phone so I haven't sent it to my ps console yet is there any solution or do I just repurchase them in ps4 format ? Cheers

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    I recently created a Bluray using Adobe Encore CS6, and the Bluray is not loading on my PS3, but is working fine on my other player (LG, Toshiba and PC).  Does anyone have the same issue and found a solution?  I need help on this as most of my client use their PS3 as Bluray player.
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    Toronto Montreal Wedding Photographer | one-blink Montreal & Toronto Wedding Photographer | one-blink photography

    Create an ISO (Encore) or folder on your hard drive (Encore or Premiere Elements) and then use the FREE http://www.imgburn.com/index.php?act=download to write files or folders or ISO to disc for DVD or BluRay (send the author a PayPal donation if you like his program)
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  • How do I remove the Master PSN User from PS3?

    Hi - advance apologies if this has been covered elsewhere. I am selling my PS3 500gb charcoal black super slim console (CECH-4003C).
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    The 'Restore system' option in the PS3's settings will delete everything and return the console to the same state it was the very first time you switched it on  http://manuals.playstation.net/document/en/ps3/current/settings/restoreps3.html

  • What do you think the best PS3 model is?

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    I managed to source a unopened 160gb Slim. Took about a week but theres something about the design that makes it worth it. Only paid £80 for it too  Threw in a 1tb Harddrive and hell I'm one happy guy. They clearly are the best model. Its not a george foreman grill and it's not a cheap bit of plastic. I might get a superslim just incase as a spare as I have no intention of dropping PS3 games even once I pick up a 4 but they need to drop massively in price before I do

  • Known issues with the Super Drive on an iMac 2.7 Ghz

    Are there any known issues with the Super Drive on an iMac 2.7 that would result in speed issues and a grinding sound?

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  • Wireless router wrt310N can't connect to the ps3

    I just bought the wireless router wrt310n yesterday got everything setup and installed. My PC works fine with the ethernet cable plugged directly into the router from my modem. But my router does not detect the connection to ps3. When I do the connection test on my ps3 it says exchanging key then connection failed!. Please help me open ports or resolve this issue. Thanks.

    I bought the same router for my ps3 i'm using it wired but when i hooked up my psp i had the security on wep2 personal, make sure the passphrase it typed correct it's case sensitive,also check your wireless broadcast and make sure it is in manual and b and g mixed and not broadcasting n since the ps3 is wireless g.

  • Mortally Embarassed at BestBuy store #187

     Let me start off by saying that I love Bestbuy; I am an Elite Plus member and I recommend all of my immediate friends and family to shop there whenever possible. Although customer service can be sometimes questionable, the outstanding price match guarantee policy, competitive sale prices, Gamer's Club Unlocked and the 45-day return period for being an Elite Plus member overly compensate for that.
    Just off the top of my head, I have bought a Playstation 4 console, three Xbox One consoles and a Microsoft Surface Pro 3 all from Bestbuy. Not only that but my family has bought a $800 Samsung washing machine, an LG television and a Dyson vaccuum from this company. I had been planning to buy the new 12" Macbook from here whenever it stopped being backordered. Anytime I am planning to buy any electronics or a video games, I would always look to Bestbuy first.   
    However, today that all changed as I haven't felt so embarassed by BestBuy employees as I did this afternoon. Around 4PM Pst I went in to store #187 trade a 12GB Super Slim PS3 (CECH-4201A) because Bestbuy is currently running this promotion :
      "Trade In and Trade Up
    Minimum $175 in Best Buy gift cards when you trade in a working Xbox 360 250GB or Sony PS3 Slim console at a participating Best Buy store.
    Valid 5/24/15 to 6/6/15. In store only. Trade in any working Xbox 360 or PS3 console and receive a $75 coupon toward a PS4 console. Trade in a working Xbox 360 250GB or Sony Playstation 3 Slim and receive a minimum $100 gift card. Not available in all locations and some stores may have additional limitations. Console must include AC adapter/power cord, power on, not be damaged o have its warranty seal broken to be considered working. Not compatible with other trade-in offers. You are required to agree to the Terms & Conditions. No dealers. Limit of 1 trade per person. See a Customer Specialist for details."
    *For the sake of privacy, I have not used the real names of the following Bestbuy employees.
    Now, I have done countless trade-in's before but the first issue occured with customer service employee "Jill". At the time when I went up the counter, she asked for the controller and hdmi cable to be part of the trade in. On the website and fine print, only the AC adapter and console are stated to be required for the trade in. She said that it needed to be turned on to check the hard drive size so it was necessary. I told her that the serial number will reveal the hard drive size. I retreated to the car and gave her the items she requested but in the end, she couldn't find that information on the system and ended up scanning the console as I originally told her. The trade-in process completes and I discover that the promotional value didn't apply to the Playstation 3 console. I was given $40 gift card and a $75 coupon towards the purchase of a Playstation 4 instead of a $100 gift card and $75 coupon as stated in the fine print of the promotion.
    She reversed the trade-in and reprocessed it but the value was still at $40. She proceeded to tell me that only Playstation 3 Slims were eligible for the promotion and the Playstation 3 Super Slims like mine were not. I told her to check the value of a 500GB Super Slim which showed as $100 with the promotion being successfully applied. What she said previously was untrue; the 500GB Playstation 3 Super Slim was eligble for the promotion and thus, all other Super Slim Playstation 3's should have also been eligible. She calls the customer service supervisor over which leads me to the second issue.
    "Bart", the customer service supervisor comes over and tells me what I already knew; the 500GB Super Slim was eligble but my 12GB wasn't because the system didn't automatically add the promotional value. Then, he says that it's because he couldn't even find the item when he searches it in the database. He then printed out the Limitation and Restrictions page and showed me these lines : "Not all products are eligible for trade-in" and "Promotions and special offers may not be available in all locations"
    I quickly told him that both of these statements were false because "Jill" had just processed it for trade-in earlier at the value of $40 so it was definitely eligble for trade-in. Also, the promotion was clearly available at this location because it had applied to every other Playstation 3 Slim/Super Slim model. He then printed out and showed me the terms of the Trade In and Trade Up promotion which was pointless because it didn't specify that the Playstation 3 Slim had to have a minmum hard drive size. I was frustrated at how uninformed the customer service representative was. He constantly attempted to give me these empty excuses as to why my Playstation 3 wasn't working with the promotion when it rightfully should have. Unsatisfied, I called the overall Store Manager.
    "Roy", the store manager came to the customer service department and I told him of the situation. I recommended a solution of issuing a $60 gift card in a seperate transaction so that the total trade-in value for my Playstation 3 would be $100. I was originally hopeful that he would help me resolve the issue but I quickly saw that I was wrong in thinking that. He first tells me that the most likely reason my 12GB Super Slim wasn't being accepted for the promotion by the system was because "Bestbuy sells it for $180 and we're giving you $175 for it so essentially you're losing $5 after playing it for a year". I responded and told him that this wasn't true, I merely wanted the $100 gift card for the console and was not interested in the $75 coupon towards a the purchase of a Playstation 4. Also, the coupon shouldn't be valued at $75 when I have to buy a $400 item to access that amount. 
    At first he rejects the idea of issuing a $60 gift card to compensate for the promotion not working. As I further defend my reasoning as to why any Playstation 3 Slim should be eligible for the promotion, he changes his mind and offers me his solution. If I traded in my console, he would give me the $60 promotional value. However, there was a catch; instead of issuing me a $60 gift card, he would take $60 off of items I bought in the store at that moment because he could "play around with the pricing". I asked him to specify exactly what exactly I needed to buy to receive $60 off my items, if there was a minmum requirement I needed to spend. He tells me I that needed to buy "maybe a controller and a game in addition to the Playstation 4" or else there was no way he could do it. 
    I was apalled and embarassed by his response. I asked him for the number of the store, 187, rejected the trade-in, promptly gathered my belongings and left. 
    I had never been so frustrated, angered and dissapointed by Bestbuy employees before. He wanted me to buy $520 worth of items just to receive the $60 value which should have been rightfully mine in the first place. He acted like he was doing me a favor when I was just trying to honestly take part in the promotion. Bestbuy makes up the rules and conditions, not me and if the 12GB Playstation 3 Super Slim wasn't eligble, it should have been stated in the fine print. The 500GB Super Slim was eligible and the only difference between my 12GB model and the 500GB model is the hard drive capacity; they're both still Super Slim Playstation 3 consoles.
    I drove all the way to Bestbuy for the promotion and wasted an hour and a half of arguing and trying defending myself when I didn't do anything wrong. Each employee failed to explain why my console wasn't accepted for the promotion. The entire process, I was calm as I tried to explain why I believed that this was a system error and offered a reasonable solution to the problem. In return, I was left questioning why they made me feel like such a criminal and felt angry that the manager would even think to offer me such a shady ultimatum.
    It saddens me to consider other options like Amazon, Gamestop and Target for my shopping instead of Bestbuy but unfortunately, the thought of something like this happening again scares me to the point that I do not feel safe spending my hard earned money here. 
    This experience has left an extermely bad taste in my mouth in which I cannot just justify this store's actions. I understand that a few employees do not represent an entire company but I don't feel I should just let this go. I am typically very understanding of policies but this time, they disregarded all of my explanations and ultimately made me feel dishonest when I hadn't done anything wrong. The actual trade-in value wasn't actually that important; it was only $60 but the principle was everything that mattered to me and why I spent an hour and a half trying to explain my case. I sincerely wish that no other customers have to be treated the way I did at this Bestbuy.
    If you would like to contact me privately about this incident and the specific employees, I will be happy to communicate. I truly hope that I can resolve this issue here which is why I posted this long essay. To be honest, I still love the Bestbuy company, but until something is made right, I cannot bring myself to ever going back to store 187 or any other store in fear of feeling as mortified and embarassed as I did today.

    Hello rob123092,
    The Trade-in and Trade-up to the Xbox One offer was fantastic for our customers looking to upgrade their current consoles! It is deeply discouraging to read through your post and hear that you’ve been left unsatisfied with your trade-in experience as an Elite Plus member.
    To my knowledge, this offer was for a $75 coupon towards an Xbox One and a possible $100 Best Buy gift card. Although this offer appears to have expired 5/2/15, I was able to locate some information surrounding this offer. While it seems the $75 coupon was guaranteed with a qualifying trade-in, not all Xbox 360 or PlayStation 3 consoles qualified for the $100 Best Buy gift card. With that said, some customers may have received the $75 coupon and their regular trade-in value for their console.
    As the terms state that a $100 gift card would be provided for a PlayStation 3 Slim console, your Super Slim console may have had a different trade-in value and not qualified for the $100 gift card. As you state that the store attempted to scan a 500GB Super Slim PlayStation 3 console, it is plausible that the regular trade-in value of this console may have coincidentally matched the offer value. Given this information, I believe the $40 trade-in value provided for your 12GB model would have been correct.
    I am deeply sorry if this experience has left you feeling frustrated and disappointed, especially as we certainly seem to be your go-to shopping destination for technology. I am glad that you took the time to share your concerns and speak with multiple associates and managers at the store regarding this trade-in, and I apologize if you didn’t find the resolution offered by the manager to be satisfactory.
    I greatly appreciate you taking the time to share your trade-in experience with us in such detail. Regardless of the circumstances surrounding an experience, our goal is not to leave a customer feeling as you have. I’ve made sure to note your experience in just as much detail so that it may be available for us to improve our methods in the future. I truly hope that in the future you feel comfortable and confident in shopping with us again, as I know we are capable of providing a much more satisfying experience.
    If you should have any questions or other concerns, please feel welcome to let us know!  
    Respectfully, 
    Tasha|Social Media Specialist | Best Buy® Corporate
     Private Message

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