Ps4 not working at the moment

I've been having trouble lately with my ps4 I had a error code CE 386120 and now I can't read discs it says cannot continue with application cannot read disc I've cleaned it l haven't been able to play since update but also I put a new hard drive in it with the nyko data bank and it isn't playing I've inialized console quick and full still not working PlayStation.com are having problems so haven't been able to email them for three days any ideas

There are no service outages at apple at the moment http://www.apple.com/au/support/systemstatus/

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    <Edited By Host>

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