Ps4 wont download from the store.

Hey my ps4 refuses to download anything i have purchased from the store. I go on download it then repeats preparing to download and then says failed. Please help.

DarkProCJ wrote:
I cant change the dns. Apparantly bt home hub 5 doesnt allow it. Any other ideas? Thanks.
No need to change DNS setting with BT they are more reliable than most other ISP's,I wouldn't advise changing DNS settings on the PS4 either as it will conflict with the Homehub's routing.
I would sugest rebuilding the database in the safe mode menu,switch the PS4 off properly ie not in rest mode.Press and hold the front on button till you here a second beep,follow the on screen options to connect the DS4 by USB charge cable then run option 5 rebuild the database.
I would recommend sticking with a wired connection and putting the PS4 in the Homehub's DMZ.I am a BT Infinity Homehub 4 user had a please wait issue with a game update recently rebuilding the database did the trick.

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