PS6 thinks I am on a trial membership, but I am not.

I have an Adobe Creative Cloud membership, at least I am being charged for it each month. I downloaded PS6 twice. Each time after 30 days, PS won't open. It says my "trial membership" has expired. I can uninstall PS6 and redown load it using my Creative Cloud membership. I already did this once. But this is a pain. How can I get PS6 to recognize that I have a regular Creative Cloud membership, not a trial membership.

Check this link:-
http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

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I'm trying to download the trial version but I can not.

I'm trying to download the trial version but I can not.

Let's try it via direct download.
http://prodesigntools.com/adobe-cc-direct-download-links.html
Please carefully follow the instructions or it won't download.
If you want the CS6 instead of the CC trial, go here:
http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
Gene

I would like to cancel my membership, but it is not listed when I try to view my plans. However, my card still gets charged. How do I cancel my membership for photoshop?

I would like to cancel my membership, but it is not listed when I try to view my plans. However, my card still gets charged. How do I cancel my membership for photoshop? I am using a Mac Pro.

Hi Liz,
Please contact the support through call/chat for the cancellation requests.
Contact Customer Care
Regards,
Sheena

I am trying to cancel my month-to-month membership but I do not have an option to cancel?

I have attempted to use the Adobe prompts to cancel my membership but I there is no option for me to cancel my month-to-month membership. Why is there not an option to cancel my membership?

Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

Im trying to download a free trial Lr but it's not working

Im trying to download a free trial of Lr but it's not working.@

Started to download the adobe creative cloud but then nothing happens
On Thu, Jun 26, 2014 at 6:31 PM, Keith_Reeder <[email protected]>

I purchased LR5 sometime back and have it on my laptop. I want it now on my desktop. I entered the SN and it worked for about a month, i suppose that was a trial membership, but now I can't use it any longer in the develop mode. What do I do_

As it says above.

uninstall and then download lr 5.7.1 and install it using your serial number.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Trial unavailable, but it's not June 1st yet!

I've just tried getting a trial of Dreamweaver in the UK, to
find that I cannot now download until July 1st, which will too late
for my purposes.
I appreciate there is a software glitch which means I cannot
get a 30-day trial until July 1st, but this applies to trial
software installed from June 1st onwards. It isn't June 1st yet. In
the UK we've still got several hours to go and the US is only just
waking up to May 31st.
Too late to ring the helpdesk, so any ideas or help?
Thanx

Well they probably did it on Friday because June 1st is a
Sunday and I believe Adobe's staff works Mon-Fri.
If you are trying to showcase the software to your company
for purchase and need something for a presentation, the CS4 trial
will work for 2 days. This is a beta trial, but minus the interface
and a few added features it is basically the same program.
http://labs.adobe.com/technologies/dreamweavercs4/
To run the trial with an expiration of 30 days after the
release of CS4 you will need to enter a valid DW or CS3 Suite key
but it will run for 2 days without asking that.

The OS thinks an app is open ...but it's not

I have an application which I can't open because the system says 'a copy of (the app) is already open, you can only launch one at a time' ...the app is most definitely not open: I have tried restarting, force quitting, repairing permissions and the disk (all fine), reinstalling that app, tried other Users - and get same scenario, tried the Root User - it sometimes irons out gremlins but not this time. Here's the thing: the application is the browser FireFox ...and most responses would be 'that's Third Party software, consult them...' ...well I have and so far I have got nowhere (...help!!) Why does the computer think that FF is open? Can't the Mac OS tell it's not and override what the software is saying?

Sounds like Firefox is trying to open already for some reason. I have had that message a few times on my Winderz box when I clicked on the icon too many times
Good thing we are on a mac so it is a little easier fixing things.
So, used to work at Apple, eh? First thing is that if it happens in a new user, it is system-wide issue so look outside your home folder for clues. On my system I immediately find /Library/Mozilla and /Library/Application Support/Mozilla. I would be inclined to start with the Application Support folder but both could be pertinent. Since my system is fine ( ) I can't really test these files to solve your issue but it is a good place to start.
Happy hunting!

After trial version expired and purchasing creative cloud membership programs still will not open

I keep getting "trial version expired" even though I have purchased the cloud membership around 3 weeks ago. I did the chat with someone who had me remove my cache, which did work for me to run Photoshop, but not for Dreamweaver. I installed a patch for the download manager that did not work as well. I have installed and uninstalled multiple times with no luck, and now have a project due Thursday!! Please help!!

I don't think these issues pertain to mine. There is something getting mixed up between my trail version (expired) and my new Creative Cloud subscription. Its like it can't see it for some reason. I was able to get Photoshop to work but Dreamweaver is being stubborn!! Please help my project is now due tomorrow... !! Thanks!
From: [email protected]
To: [email protected]
Subject: After trial version expired and purchasing creative cloud membership programs still will not open
    Re: After trial version expired and purchasing creative cloud membership programs still will not open
    created by Mylenium in Downloading, Installing, Setting Up - View the full discussion
Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual Mylenium
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How can I extend a trial membership.

Is there any way to extend a trial membership. My computer had major performance issues during the trial and I think it was related to some OS issues. The trial expired but I now have new OS, new hard drive, etc.

There is no way to extend a trial. You would have to create a new ID in order to start anew. The new OS and drive are likely to provide the clean slate for you to initiate a new trial installation.

Photoshop CS6 suddenly thinks it's CS6 Extended trial

I have had Photoshop CS6, Bridge and Camera Raw (not trial version and not Extended) working on Windows 8 for months then 8.1 for several weeks. Suddenly after 16 Windows 8.1 updates today, and no alterations to Photoshop or Bridge, Bridge said that Camera raw editing was not enabled, and I had to run a piece of qualifying software. I ran Photoshop CS6, and it said CS6 Extended trial. I had to sign in using my Adobe ID and run the trial to solve the camera raw editing. However my Photoshop now thinks it's an extended trial. How can I get around this? I just want Photoshop CS6 which is what I paid for.

Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM

I bought a CC membership but my adobe account shows I only have free trial?

I bought a CC membership but my adobe account shows I only have free trial?
My credit card has been billed twice. Photoshop wants me to enter a serial number because my trial has expired.
Help?

Hello Jo Ann,
I was not able to retrieve any orders or membership with the email address linked to your account.
Have you placed the order using a different Adobe ID?
Thank you.
Arnaud.

Cannot open lightroom, says trial membership is over though I have been using it and paying for it

I purchased photoshop and lightroom as a download, now when I access the program it goes to a trial membership page

You uninstall it the same way as you would uninstall any other application, there's nothing special that needs to be done other than you need first to logout of the Creative Cloud from the CC Desktop Application.
On Windows use the Control Panel>Programs & Features, select "Adobe Lightroom 5" in the list and click on the Uninstall button which appears at the top of the list when you have selected the program.
On OSX, drag the Adobe Photoshop 5.app from the Applications folder to the Trash.
Once uninstalled, restart your system, open the CC Desktop App, Login to your Adobe account, then on the Apps tab you should see Lightroom 5 with the "Install" button. Click on it and the install process will commence. Once complete, you're good to go.

I updated to Muse CC 2014 and now it thinks that I'm a trial user. Why?

I updated to Muse CC 2014 and now it thinks that I'm a trial user. I have a single app creative cloud subscription for Adobe Muse CC. Why does Muse CC 2014 think I am only a trial user?

Please check Colby's response :
https://forums.adobe.com/thread/1500867
Thanks,
Sanjit

PSE 12 thinks I'm opening a trial software that will expire

I upgraded from PSE 8 to PSE 12, but every time I open PSE 12, it also opens Adobe Applications manager and asks me to sign in. When I close it, it asks if I'm sure I want to quit. I click YES. Then it lets me open PSE 12. Lately it thinks I'm using a trial software that will expire soon. How do I get it to just open normally and know that I own PSE 12?

I upgraded from PSE 8 to PSE 12, but every time I open PSE 12, it also opens Adobe Applications manager and asks me to sign in. When I close it, it asks if I'm sure I want to quit. I click YES. Then it lets me open PSE 12. Lately it thinks I'm using a trial software that will expire soon. How do I get it to just open normally and know that I own PSE 12?

PS6 thinks I am on a trial membership, but I am not.

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