PSB file is flattened upon open
Hello,
I have had this issue with one my larger files. It is about 4 gigs and I am working in the large format mode (.psb). Upon opening the file after the weekend all my layers are flattened. I have had include layers on for all my working files.
Some irregularities :
Placed working files ( as layers ) are flattened with the working layers. This files are external and have been flattened on opening?
All effects ( drop shadows ect ) have been occluded. This makes me wonder if PS received an update and is treating this file like a newer version.
Any help would be great,
Thanks,
-G
Well updates are voluntary. You must agree to install them.
I don't know how the files were flattened, but usually Windows saves Shadow copies and Mac has Time Machine. You should be able to retrieve a backup from there.
Gene
Similar Messages
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My 5.85 Gig psb file will no longer open.
I've been working on a psb file for a couple of days in CS6 and this morning the file would no longer open. I get a dialogue box that says "the file is not compatible with this version of Photoshop". I've been using the same version all along so I know this is not a version problem. My backup file has the same problem. I need help or I've lost a couple of days of work.
I can open a flatened version of the file in Illustrator CS6 but can't open a layered version. It would apear that the file has become corrupted in the layers somehow. Any thoughts on how I might be able to fix the original psb file and reserect the layers?Hi Robert
I have no idea if it is relevant to your issue, but have run into trouble with background saving after it was introduced with CS6, and a 6Gb file is going to take a while to save on the best of systems.
Can you tell us about the backup file? Did you save an earlier version with a different name, for instance? What are their file sizes?
Out of interest, I just knocked up a 6Gb file, saved as a PSB, and turned off the warning dialogue. (It was taking 12 seconds to load and save to a raid0 with two 2nd gen v'raptors) I then tried to force an error while saving, and the only way to make that happen would have been to shut Windows 7, and tell it I didn't care about lost data. I'm sure you wouldn't have done that!
So I guess your next step is to Google PSD file recovery options. A recent poster had success with one of them, and you might find the thread if you search. -
PowerPoint file crashes PowerPoint upon opening
I have a very perplexing situation on my hands.
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InDesign CS3 crashes upon opening a file from Snow Leopard
Hello all. I'm desparately hoping someone can help me with this issue as I've spent the better part of my weekend working on two important files for work and would hate to start over.
I've been working at home in InDesign CS3. My home computer has Snow Leopard 10.6.2. I don't have any font managmenet plug-ins or programs other than Font Book. I started two new files and when I took them to work, both files crash InDesign upon opening. I don't get to open InDesign at all. My work computer has InDesign CS3 as well running Tiger 10.4.11. It is running Suitcase Fusion, which I've tried disabling and then trying to open the file to no avail. I've started the computer in safe mode to try and open the file, deleted preferences, disabled all fonts on the computer, repaired preferences, any and all suggestions listed on these forums and the rest of the internet. All of these solutions were met without success.
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I'm hoping there is someone out there who can help me?I understand what you're saying regarding removeable media. I'm tying this message from home with much frustration. I copied the file off the drive onto my desktop, ejected the hard drive, and I get the same crash error:
"The application InDesign has unexpectedly quit. A crash report has been generated. To provide us with the best chance of fixing this problem, please select Continue to add a detailed description that includes the steps required to reproduce the crash. Adobe will use this crash report to help find a future solution to this problem."
I believe this might be relegated strictly to InDesign as a Photoshop file that was created from scratch, edited, and saved on the same hard drive next to the InDesign file opened perfectly.
I would love the opportunity to send you this file to see if you can open it on your system. I have a YouSendIt account if that works best. -
I tried opening my Mac files to windows by using Macdriver 8, however upon opening the file my previous mac folders were converted to windows shortcuts and upon returning to my mac pc, all my folders has a .lnk file extension which I cannot open. Need help very badly since the hard drive I use is the only back up I have for my very old pics. Thank you...
Backup with cloning software your HD to have an exact copy of it as it is.
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Leo -
Photoshop CS6 64bit crashing with big psb files right after opening
Hi everybody,
I'm having big trouble since CS6 and I couldnt find andy help anywhere, thats why i have to ask here.
Problem discription:
Opening an 7gb 8bit psb file in PS CS6 64bit: PS opens the file and crashes immediately after showing the content (layers and image). an small error message is shown (but there is no description)
Sometimes it opens the file, and i can work in it, and when i try to save it (in background AND normal), PS just disappears without error message
My work around: If i open another small jpg first (in first tab) and then open the big psb, i dont get this problem. but actually i never had it open for very long since im kinda scared to put some work into this unstable system.
When doing this in PS CS6 32bit version, its pretty stable and i have no crash.
Funny thing is also, that one time I created a big file from like 20big tiffs in 16bit and could save it. All the time PS was running while creating stuff from scratch i didnt crashed. But after I saved the file and restarted PS, then he couldnt handle the file anymore and crashed like i said before.
Any help would be much appreciated!
Thank you,
Stefan
System infos:
PS, latest version!
win7 64bit, 24gb ram, i7 920
single nvidia 260 gtx, used with different driver versions too
my work hdd is an 1tb RAID 1, where i have scratch disc and my workfiles, plenty of space
had this problem snce the begin, also without plugins
working on dual screens (27" with 2560x1440 and the other one in 1200x1900)
no other software running
Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1
System architecture: Intel CPU Family:6, Model:10, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3300 MHz
Built-in memory: 24566 MB
Free memory: 21764 MB
Memory available to Photoshop: 22241 MB
Memory used by Photoshop: 94 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce GTX 260/PCI/SSE2
Display: 2
Display Bounds:= top: 0, left: 2560, bottom: 1920, right: 3760
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1440, right: 2560
Video Card Number: 1
Video Card: NVIDIA GeForce GTX 260
OpenCL Unavailable
Driver Version: 8.17.12.7533
Driver Date: 20110520000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode: 2560 x 1440 x 4294967296 colors
Video Card Caption: NVIDIA GeForce GTX 260
Video Card Memory: 896 MB
Video Rect Texture Size: 8192
Serial number: 92298643689928754717
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Users\stef\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
D:\, 931.5G, 880.2G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/06/05-15:16:32 66.507768 66.507768
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/06/26-12:17:19 4.0.95 66.510504
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/06/05-15:16:32 66.507768 66.507768
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib (64 Bit) 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/06/05-15:16:32 66.507768 66.507768
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/06/05-15:16:32 66.507768 66.507768
BIBUtils.dll BIBUtils 2012/06/05-15:16:32 66.507768 66.507768
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/06/05-15:16:32 66.507768 66.507768
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
3D Studio 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Accented Edges 13.0
Adaptive Wide Angle 13.0
ADM 3.11x01
Angled Strokes 13.0
Average 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Bas Relief 13.0
BMP 13.0
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Collada 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Dicom 13.0
Difference Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Embed Watermark 4.0
Entropy 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Extrude 13.0
FastCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Flash 3D 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Google Earth 4 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Kurtosis 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Maximum 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mean 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Measurement Core 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Median 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mezzotint 13.0
Minimum 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
MMXCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Picture Package Filter 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Pinch 13.0
Pixar 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Range 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.0.1
Shear 13.0
Silver Efex Pro 2 2,004
Silver Efex Pro 2 2,004
Skewness 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Standard Deviation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Sumi-e 13.0
Summation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
U3D 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Underpainting 13.0
Vanishing Point 13.0
Variance 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Variations 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
Wavefront|OBJ 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
WIA Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Wind 13.0
Wireless Bitmap 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
ZigZag 13.0
Optional and third party plug-ins:
Alien Skin Autolayer 4 4.0.0
BackgroundFilter NO VERSION
Camera Raw 7.1
Color Efex Pro 4 NO VERSION
Color Efex Pro 4 NO VERSION
Dfine 2.0 NO VERSION
Exposure 4 4.0.0
FineStructuresFilter NO VERSION
HotPixelsFilter NO VERSION
Knoll Light Factory 3.1
Nik Selective Tool 2.1.3.17710
ShadowsFilter NO VERSION
Sharpener Pro 3.0: (1) RAW Presharpener 3.0.8.17631
Sharpener Pro 3.0: (2) Output Sharpener 3.0.8.17631
SkinFilter NO VERSION
SkyFilter NO VERSION
StrongNoiseFilter NO VERSION
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Installed TWAIN devices: NONEI have issues with PS CS6 and much smaller program files (less than 100mbs) but your problems may have less to do with programming bugs, many though there be, in PS CS6, than basic computer/OS issues.
Your files are so large (7gbs?) that you may be incurring problems with memory handling on your system due to hardware issues, OS issues or both.
In the real world most motherboards cannot stably use more than 16gbs of memory. Try removing RAM down to 16gbs and see if that improves stability. Google that if you do not believe me. You will not lose any performance, any may actually gain stability, going to dual channel memory using two instead of three slots.
Run a memory diagnostic, a complete version that may take several hours to run, to see if any of your RAM is defective. Before doing that make sure all your RAM modules are properly seated in their slots.
Install a second hard drive, offload as many files as you can to it and defragment your main hard drive (defragment it no matter what it reports about fragmentation).
In truth in the real world neither Windows or Mac OSancient can use more than 8gbs RAM--and motherboards rarely are stable with more than 16gbs of installed RAM-- so contiguous hard drive space remains important, particularly for very large files. Also regardless of how much hardware RAM you have Windows will preferentially default to the hard drive for virtual memory for some routine processes. If all your RAM is functioning well you may want to completely turn off virtual memory in Windows but overall machine stability may be problematic. Fortunately, unlike Photoshop, Windows will run stably with virutal memory on a secondary hard drive.
You have way too much RAM. Most studies show that Photoshop performance does not change once you get past just 4gbs of RAM, regardless of whether the OS or program is 32 or 64 bits.
So many Photoshop processes are single threaded so that regardless of how much RAM you have all the image data has to pass through one of the processor cores of your CPU. If you do not believe me look up those tests of performance with varying the RAM and varying the CPU: PS is a CPU dependent program despite Adobe's laudable but unstable use of the GPU to attempt parallel processing of image data.
All versions of Windows have finite resources for handling memory which files of your size may exceed. You should turn off any and all un-needed background programs and processes, including antivirus (unplug the network cable if you are paranoid). You may have to go to System Configuration to make sure memory/resource hogging programs don't load (e.g. anything referring to Itunes, Adobe reader, Microsoft Office). Look at the processes running with Task Manager and research what you can safely shut down.
Finally consider the fundamental cause of most repeated system crashes: failing power supply or failing hard drive (if your RAM passes tests). -
how to open psb files in mac
No it isn't free but you can download a free trial version.
http://www.adobe.com
Afterward you can download GIMP it is free and will also change your PSB files.
http://www.gimp.org -
Adobe Reader XI launches, but crashes upon opening any file
Environment:
Acer Aspire 5750Z
Windows 7 Home Premium; Service Pack 1
Intel Pentium CPU B940 @ 2.0GHz
4.0 GB RAM
64-bit OS
I can Launch Adobe Reader XI. It displays its home screen.
However, upon opening any PDF file, the program crashes with the following messages:
"Adobe Reader has stopped working. Windows is checking for a solution to the problem."
followed by:
"A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. [close program]."
This occurred with prior version as well.
I uninstalled Reader.
I freshly installed the new version.
The problem remained.Try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
-
PhotoShop CC cannot open .PSB files, wants to save everything as .PSB's
Is PhotoShop CC corrupting my files? I try to save them and it keeps making them .psb file types. When I turn right around and try to re-open the file it just created, PhotoShop gives me an error message that the .psb is not a PhotoShop file type. What's up? I tried opening a week's worth of files so far and am getting the same message. H E L P !!!
If I try to save them in another format, PhotoShop is changing the resolution from my very high resolution to a crappy very LOW and totally useless resolution.The Plug-ins folders for Photoshop CC (32 and 64 bit) are here:
C:\Program Files (x86)\Adobe\Adobe Photoshop CC\Plug-ins
C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Plug-ins
A common way to foul up saving files is to copy old plug-ins, but if you don't remember doing that then chances are that's not the problem here.
I have a hunch that if you were to grab your screen at the time Photoshop is insisting you save your file as .PSB, save the screen grab as a JPEG, and post it here that something may be revealed that will help lead to a solution to the root cause of the problem... Could you do that (making sure to move the Save As dialog so that we can see things like the tabs and other options in Photoshop)?
-Noel -
Slow open and save with psb files Photoshop CC
Here is my system info:
Mac Pro Early 2009
Processor 2.66 GHz Quad-Core Intel Xeon
Memory 32 GB 1066 MHz DDR3 ECC
Graphics ATI Radeon HD 5770 1024 MB
Software OS X 10.8.4 (12E55)
Running Photoshop off an SSD 220GB as my bootdisk , and then my scratches are two 1TB Western Digi Caviar Blacks, both at about 60% full, running Big and flat in PS CC prefs,
Running Photoshop CC 14.0.0
I'm having very slow open and save times for psb files ranging in size from 2GB to 6GB - slow meaning 5-6 mins
Does anyone have any suggestions to improve this time?I've noticed the same thing with .tif files. It's taking a good minitue or more to save a 15 meg .tif. Very annoying. I opened PS4 and converted the same .jpg to a .tif and saved it in the same location and it took about 4 seconds. Something is totally jacked with saving files in CC.
Checked the compression settings and the are the same in both. Not a big fan of CC everything is slower. I pay monthly now to work slower?!? May have to go back to CS4. -
Since upgrading to OS X Mavericks I have not been able to work on any MS Word tracked changes documents (works fine if no tracked changes or comments in the doc). Every time upon opening such a word file with tr.changes the word processor closes / crashes.
What can be done in this case?I just discovered that by turning off in tracked changes balloons in Word preferences prevents the software from crashing, but from then on I need to use only the review pane.
-
Open libraries automatically upon opening AI file?
Each time I open AI, I have to re-establish which libraries I want to work with. Is there any way to have them connect/open automatically upon opening the file? Thank you!
Use the New Document Profiles in (Mac) HD>Users>(yourname)>Library>Application Support>Adobe>Adobe Illustrator CS3>New Document Profiles. For CS4 add en_US before the New Document Profiles. Open the one you use most. Open the libraries you want to appear and from the flyout of each panel make them persistent. Save the file and restart AI. Choose File>New and the new document should have these libraries available.
-
InDesign CC crashes upon opening 2010 & 2011 files.
Every InDesign document that was created from January 27th, 2010 to December 21, 2011 caused InDesign CC to crash 100% of the time—tested it on two production computers with the same results.
Every document that was created after January 1, 2012 opened fine 100% of the time.
I can also open documents created earlier than 2010.
After a crash I need to open InDesign again,
it crashes again because it is trying to recover the older pre 2012 file.
Open InDesign again and said no to recovery alert.
Again, this is 100% after opening ten files from each date span.
Our computers are MacBook Pros Retnia 2.6 GHz Intel Core i7, 16 GB 1600 MHz DDR3 and are maintained by a Apple-certified in OS X, OS X Server and iOS technologies and is an 11-year member of the Apple Consultants Network. I cannot tell you about the network, but it is new.Thanks Peter. I just submitted the bug report.
I just tried to open a 2009 file and had the same results, but this is not the norm at this point. I can open other 2009 - 2006 files just fine.
I ended up opening it in CS6 then:
saved it as new file: still crashed CC
packaged it to my desktop: stilled crashed CC
decided to work on it in CS6 and totally redesigned the file. Saved then opened it at the end of the redesign and the file opened fine in CC.
I suspect the problem was an element in the file that was causing the crash and I deleted it in the redesign process. The 2009 InDesign CS6 file was:
a simple file—a 5x7 post card
simple fonts: Helvetica Neue Std family
small placed-linked PSD files
nothing fancy or weird in design, but CC could not open the 2009 version. -
An alert message pops up upon opening saying could not initiate application security component, and it says to check to see if profile has no read/write restrictions. Than when it opens all of my saved passwords are gone, I use a master password and its disabled. When I try to enter in a new on e it says can't change password. I can't even open yahoo e-mail says that my ssl security is down but when I check it its clicked. I'm just very confused as to whats going on.
== This happened ==
Every time Firefox opened
== 5/14/2010 ==
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/532.5 (KHTML, like Gecko) Chrome/4.1.249.1064 Safari/532.5See [[Could not initialize the browser security component]]
Rename (or delete) secmod.db (secmod.db.old) in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder] in case there is a problem with the file. -
Mail app crashes upon opening emails since upgrading to OSX 10.9.5
My problems with Mail, Messages started right after installing the latest Mavericks OSX 10.9.5
PROBLEMS WITH MAIL, MESSAGES
Mail
It will open and I can see the list of messages but once I click on one, it will crash.
I have multiple email accounts, through Google, iCloud that I use Mail for.
Messages
Immediately crashes upon opening.
potential conflicts?
Could it possibly be due to font management issues. I use Suitcase Fusion 5 rather than Font Book.
Anyone else have this issue and have been able to resolve it? Any help would be useful.
My hardware is:
Mac Book Pro 2.4 Ghz Intel Core iF
16GB 1600 Mhz DDR3
crash report (sorry this is long but maybe this will help)
Process: Mail [1958]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 7.3 (1878.6)
Build Info: Mail-1878006000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [171]
Responsible: Mail [1958]
User ID: 501
Date/Time: 2014-09-25 09:45:29.505 -0400
OS Version: Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: 59D9EF2C-125C-E8F2-970D-BB3D65939454
Sleep/Wake UUID: 54EA5F12-A97F-471B-B628-D67A9030DF86
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[__NSPlaceholderDictionary initWithObjects:forKeys:count:]: attempt to insert nil object from objects[1]'
abort() called
terminating with uncaught exception of type NSException
Application Specific Backtrace 1:
0 CoreFoundation 0x0000000105f5425c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00000001039c2e75 objc_exception_throw + 43
2 CoreFoundation 0x0000000105e53dd1 -[__NSPlaceholderDictionary initWithObjects:forKeys:count:] + 385
3 CoreFoundation 0x0000000105e69ad9 +[NSDictionary dictionaryWithObjects:forKeys:count:] + 57
4 Mail 0x0000000100d56fd9 Mail + 397273
5 Mail 0x0000000100d5688c Mail + 395404
6 Mail 0x0000000100d65251 Mail + 455249
7 Foundation 0x000000010347a5b8 NSKeyValueNotifyObserver + 387
8 Foundation 0x0000000103479788 NSKeyValueDidChange + 453
9 Foundation 0x000000010347e276 -[NSObject(NSKeyValueObserverNotification) didChangeValueForKey:] + 118
10 Mail 0x0000000100d6549c Mail + 455836
11 Mail 0x0000000100d64e0c Mail + 454156
12 Foundation 0x0000000103499745 -[NSBlockOperation main] + 75
13 Foundation 0x0000000103478f31 -[__NSOperationInternal _start:] + 631
14 Foundation 0x0000000103478bdb __NSOQSchedule_f + 64
15 libdispatch.dylib 0x000000010621228d _dispatch_client_callout + 8
16 libdispatch.dylib 0x0000000106219ef0 _dispatch_main_queue_callback_4CF + 333
17 CoreFoundation 0x0000000105ebb4f9 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
18 CoreFoundation 0x0000000105e76714 __CFRunLoopRun + 1636
19 CoreFoundation 0x0000000105e75e75 CFRunLoopRunSpecific + 309
20 HIToolbox 0x0000000108ed8a0d RunCurrentEventLoopInMode + 226
21 HIToolbox 0x0000000108ed87b7 ReceiveNextEventCommon + 479
22 HIToolbox 0x0000000108ed85bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
23 AppKit 0x0000000103d2624e _DPSNextEvent + 1434
24 AppKit 0x0000000103d2589b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
25 AppKit 0x0000000103d1999c -[NSApplication run] + 553
26 AppKit 0x0000000103d04783 NSApplicationMain + 940
27 libdyld.dylib 0x000000010624a5fd start + 1
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00000001063ec866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00000001064fd35c pthread_kill + 92
2 libsystem_c.dylib 0x000000010631cb1a abort + 125
3 libc++abi.dylib 0x00000001065e1f31 abort_message + 257
4 libc++abi.dylib 0x0000000106607952 default_terminate_handler() + 264
5 libobjc.A.dylib 0x00000001039c330d _objc_terminate() + 103
6 libc++abi.dylib 0x00000001066051d1 std::__terminate(void (*)()) + 8
7 libc++abi.dylib 0x0000000106605246 std::terminate() + 54
8 libobjc.A.dylib 0x00000001039c30b0 objc_terminate + 9
9 libdispatch.dylib 0x00000001062122a1 _dispatch_client_callout + 28
10 libdispatch.dylib 0x0000000106219ef0 _dispatch_main_queue_callback_4CF + 333
11 com.apple.CoreFoundation 0x0000000105ebb4f9 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
12 com.apple.CoreFoundation 0x0000000105e76714 __CFRunLoopRun + 1636
13 com.apple.CoreFoundation 0x0000000105e75e75 CFRunLoopRunSpecific + 309
14 com.apple.HIToolbox 0x0000000108ed8a0d RunCurrentEventLoopInMode + 226
15 com.apple.HIToolbox 0x0000000108ed87b7 ReceiveNextEventCommon + 479
16 com.apple.HIToolbox 0x0000000108ed85bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
17 com.apple.AppKit 0x0000000103d2624e _DPSNextEvent + 1434
18 com.apple.AppKit 0x0000000103d2589b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
19 com.apple.AppKit 0x0000000103d1999c -[NSApplication run] + 553
20 com.apple.AppKit 0x0000000103d04783 NSApplicationMain + 940
21 libdyld.dylib 0x000000010624a5fd start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00000001063ed662 kevent64 + 10
1 libdispatch.dylib 0x0000000106214421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x0000000106214136 _dispatch_mgr_thread + 52
Thread 2:: -[MFIMAPAccount fetchSynchronouslyIsAuto:] Dispatch queue: NSOperationQueue 0x600000038da0
0 libobjc.A.dylib 0x00000001039ba1c4 objc_msgSend_fixedup + 0
1 com.apple.Mail.framework 0x0000000101dd065c +[MFLibraryMessage _addMessageToResidentMessages:] + 100
2 com.apple.Mail.framework 0x0000000101da9793 messageForStmt + 590
3 com.apple.Mail.framework 0x0000000101da6949 __50+[MFLibrary sendMessagesMatchingQuery:to:options:]_block_invoke + 381
4 com.apple.Mail.framework 0x0000000101dbde05 +[MFLibrary executeBlock:isWriter:useTransaction:isPrivileged:] + 1328
5 com.apple.Mail.framework 0x0000000101da6782 +[MFLibrary sendMessagesMatchingQuery:to:options:] + 319
6 com.apple.Mail.framework 0x0000000101db658e +[MFLibrary sendMessagesMatchingCriterion:to:options:searchType:async:] + 483
7 com.apple.Mail.framework 0x0000000101dd58f2 -[MFLibraryStore openSynchronouslyUpdatingMetadata:returnRetainedMessages:] + 546
8 com.apple.Mail.framework 0x0000000101dc4d8d -[MFLibraryIMAPStore _openSynchronouslyUpdatingMetadata:withOptions:] + 186
9 com.apple.Mail.framework 0x0000000101dc5594 -[MFLibraryIMAPStore _fetchForCheckingNewMail:] + 54
10 com.apple.Mail.framework 0x0000000101d7a5ce -[MFIMAPAccount fetchSynchronouslyIsAuto:] + 259
11 com.apple.CoreFoundation 0x0000000105e3f9ac __invoking___ + 140
12 com.apple.CoreFoundation 0x0000000105e3f814 -[NSInvocation invoke] + 308
13 com.apple.MailCore 0x00000001020c57a4 -[MCMonitoredInvocation invoke] + 211
14 com.apple.MailCore 0x00000001020e8448 -[MCThrowingInvocationOperation main] + 40
15 com.apple.MailCore 0x000000010208cb28 -[_MCInvocationOperation main] + 332
16 com.apple.Foundation 0x0000000103478f31 -[__NSOperationInternal _start:] + 631
17 com.apple.Foundation 0x0000000103478bdb __NSOQSchedule_f + 64
18 libdispatch.dylib 0x000000010621228d _dispatch_client_callout + 8
19 libdispatch.dylib 0x00000001062167e3 _dispatch_async_redirect_invoke + 154
20 libdispatch.dylib 0x000000010621228d _dispatch_client_callout + 8
21 libdispatch.dylib 0x0000000106214082 _dispatch_root_queue_drain + 326
22 libdispatch.dylib 0x0000000106215177 _dispatch_worker_thread2 + 40
23 libsystem_pthread.dylib 0x00000001064fdef8 _pthread_wqthread + 314
24 libsystem_pthread.dylib 0x0000000106500fb9 start_wqthread + 13
Thread 3:: -[MFIMAPAccount fetchSynchronouslyIsAuto:] Dispatch queue: NSOperationQueue 0x600000038da0
0 libsystem_kernel.dylib 0x00000001063ec716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00000001064fec77 _pthread_cond_wait + 787
2 com.apple.Foundation 0x00000001034db1d0 -[__NSOperationInternal _waitUntilFinishedOrTimeout:outer:] + 218
3 com.apple.IMAP 0x0000000101b18c70 -[IMAPClientOperationQueue waitUntilOperationIsFinished:] + 228
4 com.apple.IMAP 0x0000000101b32ca1 -[IMAPGateway waitUntilClientOperationIsFinished:] + 184
5 com.apple.IMAP 0x0000000101b32bd7 -[IMAPGateway addClientOperation:toQueueAndWaitUntilFinished:] + 397
6 com.apple.IMAP 0x0000000101b20e7d -[IMAPConnection _fetchCapabilitiesIfNeeded] + 192
7 com.apple.IMAP 0x0000000101b20ad7 -[IMAPConnection capabilities] + 31
8 com.apple.IMAP 0x0000000101b21813 -[IMAPConnection _authenticateWithAuthenticator:] + 172
9 com.apple.MailCore 0x000000010207c9b0 -[MCConnection authenticate] + 594
10 com.apple.IMAP 0x0000000101b21690 -[IMAPConnection authenticate] + 66
11 com.apple.Mail.framework 0x0000000101d773b6 -[MFIMAPAccount connectAndAuthenticate:] + 1163
12 com.apple.IMAP 0x0000000101b2bad4 -[IMAPConnectionPool _validateAndCheckOutGateway:forMailbox:allowReconnect:newGateway:] + 323
13 com.apple.IMAP 0x0000000101b296a6 -[IMAPConnectionPool _checkOutNewGatewayWithConnection:forMailbox:] + 316
14 com.apple.Mail.framework 0x0000000101d782a3 -[MFIMAPAccount _getPotentialGatewayForMailbox:options:createdNewConnection:needsSelect:] + 431
15 com.apple.Mail.framework 0x0000000101d77e34 -[MFIMAPAccount _gatewayForMailbox:name:options:] + 272
16 com.apple.Mail.framework 0x0000000101d7b386 -[MFIMAPAccount _listingForMailbox:listAllChildren:onlySubscribed:highPriority:] + 134
17 com.apple.Mail.framework 0x0000000101d7bf92 -[MFIMAPAccount _listingForMailbox:listAllChildren:highPriority:] + 117
18 com.apple.Mail.framework 0x0000000101d7e95b -[MFIMAPAccount refreshMailboxListingRootedAtMailbox:] + 234
19 com.apple.Mail.framework 0x0000000101d7a561 -[MFIMAPAccount fetchSynchronouslyIsAuto:] + 150
20 com.apple.CoreFoundation 0x0000000105e3f9ac __invoking___ + 140
21 com.apple.CoreFoundation 0x0000000105e3f814 -[NSInvocation invoke] + 308
22 com.apple.MailCore 0x00000001020c57a4 -[MCMonitoredInvocation invoke] + 211
23 com.apple.MailCore 0x00000001020e8448 -[MCThrowingInvocationOperation main] + 40
24 com.apple.MailCore 0x000000010208cb28 -[_MCInvocationOperation main] + 332
25 com.apple.Foundation 0x0000000103478f31 -[__NSOperationInternal _start:] + 631
26 com.apple.Foundation 0x0000000103478bdb __NSOQSchedule_f + 64
27 libdispatch.dylib 0x000000010621228d _dispatch_client_callout + 8
28 libdispatch.dylib 0x00000001062167e3 _dispatch_async_redirect_invoke + 154
29 libdispatch.dylib 0x000000010621228d _dispatch_client_callout + 8
30 libdispatch.dylib 0x0000000106214082 _dispatch_root_queue_drain + 326
31 libdispatch.dylib 0x0000000106215177 _dispatch_worker_thread2 + 40
32 libsystem_pthread.dylib 0x00000001064fdef8 _pthread_wqthread + 314
33 libsystem_pthread.dylib 0x0000000106500fb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00000001063ece6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00000001064fdf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x0000000106500fb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00000001063ece6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00000001064fdf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x0000000106500fb9 start_wqthread + 13
Thread 6:: -[MFIMAPAccount _synchronizeAccountWithServerHighPriority:] Dispatch queue: NSOperationQueue 0x600000038da0
0 libsystem_kernel.dylib 0x00000001063ec716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00000001064fec77 _pthread_cond_wait + 787
2 com.apple.Foundation 0x00000001034db1d0 -[__NSOperationInternal _waitUntilFinishedOrTimeout:outer:] + 218
3 com.apple.IMAP 0x0000000101b18c70 -[IMAPClientOperationQueue waitUntilOperationIsFinished:] + 228
4 com.apple.IMAP 0x0000000101b32ca1 -[IMAPGateway waitUntilClientOperationIsFinished:] + 184
5 com.apple.IMAP 0x0000000101b32bd7 -[IMAPGateway addClientOperation:toQueueAndWaitUntilFinished:] + 397
6 com.apple.IMAP 0x0000000101b3494b -[IMAPGateway _storeFlags:state:forUids:mailboxName:] + 107
7 com.apple.IMAP 0x0000000101b348ce -[IMAPGateway _expunge:orStoreFlags:orStoreGmailLabels:state:forUids:] + 664
8 com.apple.IMAP 0x0000000101b345fe -[IMAPGateway storeFlags:state:forUids:] + 38
9 com.apple.IMAP 0x0000000101b34bf7 -[IMAPGateway deleteMessagesOlderThanNumberOfDays:settingFlags:] + 475
10 com.apple.Mail.framework 0x0000000101dc638d -[MFLibraryIMAPStore deleteMessagesOlderThanNumberOfDays:compact:] + 583
11 com.apple.Mail.framework 0x0000000101dfd93b -[MFMailAccount deleteMessagesFromMailbox:olderThanNumberOfDays:] + 163
12 com.apple.Mail.framework 0x0000000101d81c28 -[MFIMAPAccount deleteMessagesFromMailbox:olderThanNumberOfDays:] + 138
13 com.apple.Mail.framework 0x0000000101e7897f -[MFRemoteStoreAccount _synchronizeAccountWithServerHighPriority:] + 932
14 com.apple.Mail.framework 0x0000000101d7e517 -[MFIMAPAccount _synchronizeAccountWithServerHighPriority:] + 52
15 com.apple.CoreFoundation 0x0000000105e3f9ac __invoking___ + 140
16 com.apple.CoreFoundation 0x0000000105e3f814 -[NSInvocation invoke] + 308
17 com.apple.MailCore 0x00000001020c57a4 -[MCMonitoredInvocation invoke] + 211
18 com.apple.MailCore 0x00000001020e8448 -[MCThrowingInvocationOperation main] + 40
19 com.apple.MailCore 0x000000010208cb28 -[_MCInvocationOperation main] + 332
20 com.apple.Foundation 0x0000000103478f31 -[__NSOperationInternal _start:] + 631
21 com.apple.Foundation 0x0000000103478bdb __NSOQSchedule_f + 64
22 libdispatch.dylib 0x000000010621228d _dispatch_client_callout + 8
23 libdispatch.dylib 0x00000001062167e3 _dispatch_async_redirect_invoke + 154
24 libdispatch.dylib 0x000000010621228d _dispatch_client_callout + 8
25 libdispatch.dylib 0x0000000106214082 _dispatch_root_queue_drain + 326
26 libdispatch.dylib 0x0000000106215177 _dispatch_worker_thread2 + 40
27 libsystem_pthread.dylib 0x00000001064fdef8 _pthread_wqthread + 314
28 libsystem_pthread.dylib 0x0000000106500fb9 start_wqthread + 13
Thread 7:: Dispatch queue: NSOperationQueue 0x6080004cc2b0
0 libsystem_kernel.dylib 0x00000001063e8a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00000001063e7d18 mach_msg + 64
2 com.apple.CoreFoundation 0x0000000105e76f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x0000000105e76539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x0000000105e75e75 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00000001034da16c -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 253
6 com.apple.MailCore 0x00000001020e54fb -[MCSocket readBytes:maxLength:error:] + 786
7 com.apple.MailCore 0x000000010207d153 -[MCConnection _readBytesFromSocketIntoBuffer:amount:requireAllBytes:error:] + 109
8 com.apple.MailCore 0x000000010207cf9e -[MCConnection _fillBuffer:] + 590
9 com.apple.MailCore 0x000000010207cbc3 -[MCConnection _readLineIntoData:error:] + 156
10 com.apple.IMAP 0x0000000101b20323 -[IMAPConnection _readLineIntoData:error:] + 50
11 com.apple.IMAP 0x0000000101b2751f -[IMAPConnection(MFPrivate) _readDataOfLength:intoData:error:] + 114
12 com.apple.IMAP 0x0000000101b4fcef +[IMAPResponse newIMAPResponseWithConnection:error:] + 85
13 com.apple.IMAP 0x0000000101b20403 -[IMAPConnection _copyNextServerResponse:] + 38
14 com.apple.IMAP 0x0000000101b20519 -[IMAPConnection _copyNextTaggedOrContinuationResponseForCommand:exists:] + 179
15 com.apple.IMAP 0x0000000101b25f49 -[IMAPConnection _responseFromSendingOperation:] + 979
16 com.apple.IMAP 0x0000000101b20f5c -[IMAPConnection executeCapability:] + 33
17 com.apple.IMAP 0x0000000101b1721d -[IMAPClientCapabilityOperation executeOnConnection:] + 26
18 com.apple.IMAP 0x0000000101b1f78a -[IMAPConnection prepareAndExecuteOperation:outWrongState:] + 1216
19 com.apple.IMAP 0x0000000101b327fe -[IMAPGateway _allowClientOperationThrough:] + 910
20 com.apple.IMAP 0x0000000101b32415 -[IMAPGateway allowClientOperationThrough:] + 385
21 com.apple.IMAP 0x0000000101b15ebb -[IMAPClientOperation main] + 57
22 com.apple.Foundation 0x0000000103478f31 -[__NSOperationInternal _start:] + 631
23 com.apple.Foundation 0x0000000103478bdb __NSOQSchedule_f + 64
24 libdispatch.dylib 0x000000010621228d _dispatch_client_callout + 8
25 libdispatch.dylib 0x00000001062167e3 _dispatch_async_redirect_invoke + 154
26 libdispatch.dylib 0x000000010621228d _dispatch_client_callout + 8
27 libdispatch.dylib 0x0000000106214082 _dispatch_root_queue_drain + 326
28 libdispatch.dylib 0x0000000106215177 _dispatch_worker_thread2 + 40
29 libsystem_pthread.dylib 0x00000001064fdef8 _pthread_wqthread + 314
30 libsystem_pthread.dylib 0x0000000106500fb9 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00000001063e8a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00000001063e7d18 mach_msg + 64
2 com.apple.CoreFoundation 0x0000000105e76f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x0000000105e76539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x0000000105e75e75 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x0000000103ec605e _NSEventThread + 144
6 libsystem_pthread.dylib 0x00000001064fc899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00000001064fc72a _pthread_start + 137
8 libsystem_pthread.dylib 0x0000000106500fc9 thread_start + 13
Thread 9:: -[MFIMAPAccount _synchronizeAccountWithServerHighPriority:] Dispatch queue: NSOperationQueue 0x600000038da0
0 libsystem_kernel.dylib 0x00000001063ec746 __psynch_mutexwait + 10
1 libsystem_pthread.dylib 0x00000001064ff779 _pthread_mutex_lock + 372
2 com.apple.Foundation 0x000000010347c8bb -[NSLock lock] + 145
3 com.apple.Mail.framework 0x0000000101d77e12 -[MFIMAPAccount _gatewayForMailbox:name:options:] + 238
4 com.apple.Mail.framework 0x0000000101d7b386 -[MFIMAPAccount _listingForMailbox:listAllChildren:onlySubscribed:highPriority:] + 134
5 com.apple.Mail.framework 0x0000000101d7bf92 -[MFIMAPAccount _listingForMailbox:listAllChildren:highPriority:] + 117
6 com.apple.Mail.framework 0x0000000101d7a9d8 -[MFIMAPAccount _synchronizeMailboxListHighPriority:] + 64
7 com.apple.Mail.framework 0x0000000101e7885f -[MFRemoteStoreAccount _synchronizeAccountWithServerHighPriority:] + 644
8 com.apple.Mail.framework 0x0000000101d7e517 -[MFIMAPAccount _synchronizeAccountWithServerHighPriority:] + 52
9 com.apple.CoreFoundation 0x0000000105e3f9ac __invoking___ + 140
10 com.apple.CoreFoundation 0x0000000105e3f814 -[NSInvocation invoke] + 308
11 com.apple.MailCore 0x00000001020c57a4 -[MCMonitoredInvocation invoke] + 211
12 com.apple.MailCore 0x00000001020e8448 -[MCThrowingInvocationOperation main] + 40
13 com.apple.MailCore 0x000000010208cb28 -[_MCInvocationOperation main] + 332
14 com.apple.Foundation 0x0000000103478f31 -[__NSOperationInternal _start:] + 631
15 com.apple.Foundation 0x0000000103478bdb __NSOQSchedule_f + 64
16 libdispatch.dylib 0x000000010621228d _dispatch_client_callout + 8
17 libdispatch.dylib 0x00000001062167e3 _dispatch_async_redirect_invoke + 154
18 libdispatch.dylib 0x000000010621228d _dispatch_client_callout + 8
19 libdispatch.dylib 0x0000000106214082 _dispatch_root_queue_drain + 326
20 libdispatch.dylib 0x0000000106215177 _dispatch_worker_thread2 + 40
21 libsystem_pthread.dylib 0x00000001064fdef8 _pthread_wqthread + 314
22 libsystem_pthread.dylib 0x0000000106500fb9 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00000001063ece6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00000001064fdf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x0000000106500fb9 start_wqthread + 13
Thread 11:
0 libsystem_kernel.dylib 0x00000001063ece6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00000001064fdf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x0000000106500fb9 start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib 0x00000001063ece6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00000001064fdf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x0000000106500fb9 start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib 0x00000001063ece6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00000001064fdf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x0000000106500fb9 start_wqthread + 13
Thread 14:: Dispatch queue: [MFLibrary writeQueue]
0 libsystem_kernel.dylib 0x00000001063ec7ee __psynch_rw_wrlock + 10
1 libsystem_pthread.dylib 0x000000010650000e _pthread_rwlock_lock + 507
2 com.apple.Mail.framework 0x0000000101dbebe4 +[MFLibrary _checkOutDBHandleForWriting:isPrivileged:] + 374
3 com.apple.Mail.framework 0x0000000101dbdcd1 +[MFLibrary executeBlock:isWriter:useTransaction:isPrivileged:] + 1020
4 com.apple.Mail.framework 0x0000000101d91036 +[MFLibrary commitSynchronouslyPostingMessages:postFlags:postingOldFlagsByMessage:] + 644
5 com.apple.Mail.framework 0x0000000101dd6c43 __59-[MFLibraryStore async_setFlagsFromDictionary:forMessages:]_block_invoke + 435
6 com.apple.Foundation 0x0000000103499745 -[NSBlockOperation main] + 75
7 com.apple.MailCore 0x00000001020e81a4 -[MCTaskOperation main] + 642
8 com.apple.Foundation 0x0000000103478f31 -[__NSOperationInternal _start:] + 631
9 com.apple.Foundation 0x0000000103478bdb __NSOQSchedule_f + 64
10 libdispatch.dylib 0x000000010621228d _dispatch_client_callout + 8
11 libdispatch.dylib 0x00000001062167e3 _dispatch_async_redirect_invoke + 154
12 libdispatch.dylib 0x000000010621228d _dispatch_client_callout + 8
13 libdispatch.dylib 0x0000000106214082 _dispatch_root_queue_drain + 326
14 libdispatch.dylib 0x0000000106215177 _dispatch_worker_thread2 + 40
15 libsystem_pthread.dylib 0x00000001064fdef8 _pthread_wqthread + 314
16 libsystem_pthread.dylib 0x0000000106500fb9 start_wqthread + 13
Thread 15:: Dispatch queue: NSOperationQueue 0x608001c2ac00
0 libsystem_kernel.dylib 0x00000001063ec746 __psynch_mutexwait + 10
1 libsystem_pthread.dylib 0x00000001064ff779 _pthread_mutex_lock + 372
2 com.apple.Foundation 0x0000000103474a4e -[NSRecursiveLock lock] + 22
3 com.apple.IMAP 0x0000000101b28bfc -[IMAPConnectionPool checkInConnection:forGateway:] + 50
4 com.apple.IMAP 0x0000000101b31a82 __51-[IMAPGateway _tryToCheckInConnectionAndTryToIdle:]_block_invoke + 268
5 com.apple.Foundation 0x0000000103499745 -[NSBlockOperation main] + 75
6 com.apple.Foundation 0x0000000103478f31 -[__NSOperationInternal _start:] + 631
7 com.apple.Foundation 0x0000000103478bdb __NSOQSchedule_f + 64
8 libdispatch.dylib 0x000000010621228d _dispatch_client_callout + 8
9 libdispatch.dylib 0x00000001062167e3 _dispatch_async_redirect_invoke + 154
10 libdispatch.dylib 0x000000010621228d _dispatch_client_callout + 8
11 libdispatch.dylib 0x0000000106214082 _dispatch_root_queue_drain + 326
12 libdispatch.dylib 0x0000000106215177 _dispatch_worker_thread2 + 40
13 libsystem_pthread.dylib 0x00000001064fdef8 _pthread_wqthread + 314
14 libsystem_pthread.dylib 0x0000000106500fb9 start_wqthread + 13
Thread 16:
0 libsystem_kernel.dylib 0x00000001063ece6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00000001064fdf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x0000000106500fb9 start_wqthread + 13
Thread 17:
0 libsystem_kernel.dylib 0x00000001063ece6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00000001064fdf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x0000000106500fb9 start_wqthread + 13
Thread 18:: Dispatch queue: NSOperationQueue 0x6080002c7230
0 libsystem_kernel.dylib 0x00000001063e8a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00000001063e7d18 mach_msg + 64
2 com.apple.CoreFoundation 0x0000000105e76f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x0000000105e76539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x0000000105e75e75 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00000001034da16c -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 253
6 com.apple.MailCore 0x00000001020e54fb -[MCSocket readBytes:maxLength:error:] + 786
7 com.apple.MailCore 0x000000010207d153 -[MCConnection _readBytesFromSocketIntoBuffer:amount:requireAllBytes:error:] + 109
8 com.apple.MailCore 0x000000010207cf9e -[MCConnection _fillBuffer:] + 590
9 com.apple.MailCore 0x000000010207cbc3 -[MCConnection _readLineIntoData:error:] + 156
10 com.apple.IMAP 0x0000000101b20323 -[IMAPConnection _readLineIntoData:error:] + 50
11 com.apple.IMAP 0x0000000101b2751f -[IMAPConnection(MFPrivate) _readDataOfLength:intoData:error:] + 114
12 com.apple.IMAP 0x0000000101b4fcef +[IMAPResponse newIMAPResponseWithConnection:error:] + 85
13 com.apple.IMAP 0x0000000101b20403 -[IMAPConnection _copyNextServerResponse:] + 38
14 com.apple.IMAP 0x0000000101b20519 -[IMAPConnection _copyNextTaggedOrContinuationResponseForCommand:exists:] + 179
15 com.apple.IMAP 0x0000000101b25f49 -[IMAPConnection _responseFromSendingOperation:] + 979
16 com.apple.IMAP 0x0000000101b248a9 -[IMAPConnection executeUIDStore:] + 85
17 com.apple.IMAP 0x0000000101b1b909 -[IMAPClientUIDStoreOperation executeOnConnection:] + 26
18 com.apple.IMAP 0x0000000101b1f78a -[IMAPConnection prepareAndExecuteOperation:outWrongState:] + 1216
19 com.apple.IMAP 0x0000000101b327fe -[IMAPGateway _allowClientOperationThrough:] + 910
20 com.apple.IMAP 0x0000000101b32415 -[IMAPGateway allowClientOperationThrough:] + 385
21 com.apple.IMAP 0x0000000101b15ebb -[IMAPClientOperation main] + 57
22 com.apple.Foundation 0x0000000103478f31 -[__NSOperationInternal _start:] + 631
23 com.apple.Foundation 0x0000000103478bdb __NSOQSchedule_f + 64
24 libdispatch.dylib 0x000000010621228d _dispatch_client_callout + 8
25 libdispatch.dylib 0x00000001062167e3 _dispatch_async_redirect_invoke + 154
26 libdispatch.dylib 0x000000010621228d _dispatch_client_callout + 8
27 libdispatch.dylib 0x0000000106214082 _dispatch_root_queue_drain + 326
28 libdispatch.dylib 0x0000000106215177 _dispatch_worker_thread2 + 40
29 libsystem_pthread.dylib 0x00000001064fdef8 _pthread_wqthread + 314
30 libsystem_pthread.dylib 0x0000000106500fb9 start_wqthread + 13
Thread 19:: -[MFAddressManager _fetchImageForAddress:] Dispatch queue: NSOperationQueue Serial Queue
0 libsqlite3.dylib 0x000000010740d645 evalConstExpr + 373
1 libsqlite3.dylib 0x00000001073e3ada sqlite3WalkExpr + 42
2 libsqlite3.dylib 0x00000001073e3af7 sqlite3WalkExpr + 71
3 libsqlite3.dylib 0x00000001073e3af7 sqlite3WalkExpr + 71
4 libsqlite3.dylib 0x00000001073e6687 sqlite3WhereBegin + 823
5 libsqlite3.dylib 0x00000001073df6ba sqlite3Select + 10874
6 libsqlite3.dylib 0x00000001073ba77e yy_reduce + 5054
7 libsqlite3.dylib 0x00000001073b9326 sqlite3Parser + 278
8 libsqlite3.dylib 0x00000001073b8173 sqlite3RunParser + 451
9 libsqlite3.dylib 0x00000001073b7a7b sqlite3Prepare + 987
10 libsqlite3.dylib 0x00000001073b757f sqlite3LockAndPrepare + 191
11 libsqlite3.dylib 0x000000010741d67f sqlite3_prepare_v2 + 31
12 com.apple.CoreData 0x00000001068a87a4 -[NSSQLiteConnection prepareSQLStatement:] + 548
13 com.apple.CoreData 0x00000001068bbc95 -[NSSQLChannel selectRowsWithStatement:] + 101
14 com.apple.CoreData 0x00000001068ba560 -[NSSQLCore _newRowsForFetchPlan:selectedBy:withArgument:] + 864
15 com.apple.CoreData 0x00000001068b085f -[NSSQLCore objectsForFetchRequest:inContext:] + 527
16 com.apple.CoreData 0x00000001068b0397 -[NSSQLCore executeRequest:withContext:error:] + 247
17 com.apple.CoreData 0x00000001068af71b -[NSPersistentStoreCoordinator executeRequest:withContext:error:] + 1755
18 com.apple.CoreData 0x00000001068adc1b -[NSManagedObjectContext executeFetchRequest:error:] + 507
19 com.apple.AddressBook.framework 0x000000010110d6a9 +[ABRecordCoreDataFactoryImpl fetchObjectsForClass:withPredicate:prefetchingKeyPaths:managedObjectContext:aff ectedStores:] + 506
20 com.apple.AddressBook.framework 0x000000010110d295 +[ABRecordCoreDataFactoryImpl fetchPublicRecordsForClass:withPredicate:prefetchingKeyPaths:addressBook:persis tentStoreUrls:] + 140
21 com.apple.AddressBook.framework 0x00000001011567ad +[ABRecordCoreDataFactoryImpl fetchPublicRecordsForClass:withPredicate:prefetchingKeyPaths:addressBook:] + 29
22 com.apple.AddressBook.framework 0x0000000101156770 __80-[ABAddressBook recordsForClass:matchingPredicate:prefetchingKeyPaths:takeLock:]_block_invoke + 45
23 com.apple.AddressBook.framework 0x00000001011565df -[ABAddressBook performFetchWithType:recordClass:predicate:takeLock:block:] + 294
24 com.apple.AddressBook.framework 0x0000000101156463 -[ABAddressBook recordsForClass:matchingPredicate:prefetchingKeyPaths:takeLock:] + 252
25 com.apple.AddressBook.framework 0x0000000101154b09 -[ABAddressBook recordsMatchingSearchElement:takeLock:] + 1030
26 com.apple.AddressBook.framework 0x00000001011bfe9a -[ABRemoteImageLoader personForEmailAddresses:] + 103
27 com.apple.AddressBook.framework 0x00000001011bfd08 -[ABRemoteImageLoader beginLoadingImageForEmails:completionHandler:] + 85
28 com.apple.AddressBook.framework 0x00000001011bfb62 -[ABRemoteImageLoader beginLoadingImageForEmails:forClient:] + 111
29 com.apple.Mail.framework 0x0000000101d0b423 -[MFAddressManager _fetchImageForAddress:] + 228
30 com.apple.CoreFoundation 0x0000000105e3f9ac __invoking___ + 140
31 com.apple.CoreFoundation 0x0000000105e3f814 -[NSInvocation invoke] + 308
32 com.apple.MailCore 0x00000001020c57a4 -[MCMonitoredInvocation invoke] + 211
33 com.apple.MailCore 0x00000001020e8448 -[MCThrowingInvocationOperation main] + 40
34 com.apple.MailCore 0x000000010208cb28 -[_MCInvocationOperation main] + 332
35 com.apple.Foundation 0x0000000103478f31 -[__NSOperationInternal _start:] + 631
36 com.apple.Foundation 0x0000000103478bdb __NSOQSchedule_f + 64
37 libdispatch.dylib 0x000000010621228d _dispatch_client_callout + 8
38 libdispatch.dylib 0x0000000106214673 _dispatch_queue_drain + 451
39 libdispatch.dylib 0x00000001062159c1 _dispatch_queue_invoke + 110
40 libdispatch.dylib 0x0000000106213f87 _dispatch_root_queue_drain + 75
41 libdispatch.dylib 0x0000000106215177 _dispatch_worker_thread2 + 40
42 libsystem_pthread.dylib 0x00000001064fdef8 _pthread_wqthread + 314
43 libsystem_pthread.dylib 0x0000000106500fb9 start_wqthread + 13
Thread 20:
0 libsystem_kernel.dylib 0x00000001063ece6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00000001064fdf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x0000000106500fb9 start_wqthread + 13
Thread 21:
0 libsystem_kernel.dylib 0x00000001063ece6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00000001064fdf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x0000000106500fb9 start_wqthread + 13
Thread 22:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00000001063e8a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00000001063e7d18 mach_msg + 64
2 com.apple.CoreFoundation 0x0000000105e76f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x0000000105e76539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x0000000105e75e75 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00000001034d7ff7 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x00000001034d7dfb __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x00000001064fc899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00000001064fc72a _pthread_start + 137
9 libsystem_pthread.dylib 0x0000000106500fc9 thread_start + 13
Thread 23:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00000001063ec9aa __select + 10
1 com.apple.CoreFoundation 0x0000000105ec2a03 __CFSocketManager + 867
2 libsystem_pthread.dylib 0x00000001064fc899 _pthread_body + 138
3 libsystem_pthread.dylib 0x00000001064fc72a _pthread_start + 137
4 libsystem_pthread.dylib 0x0000000106500fc9 thread_start + 13
Thread 24:
0 libsystem_kernel.dylib 0x00000001063ece6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00000001064fdf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x0000000106500fb9 start_wqthread + 13
Thread 25:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00000001063e8a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00000001063e7d18 mach_msg + 64
2 com.apple.QuartzCore 0x0000000105035377 CA::Render::Server::server_thread(void*) + 195
3 com.apple.QuartzCore 0x00000001050352ad thread_fun + 25
4 libsystem_pthread.dylib 0x00000001064fc899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00000001064fc72a _pthread_start + 137
6 libsystem_pthread.dylib 0x0000000106500fc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000106503310 rcx: 0x00007fff5ef07ea8 rdx: 0x0000000000000000
rdi: 0x0000000000000707 rsi: 0x0000000000000006 rbp: 0x00007fff5ef07ed0 rsp: 0x00007fff5ef07ea8
r8: 0x6e6f697470656378 r9: 0x00000001063448d0 r10: 0x0000000008000000 r11: 0x0000000000000202
r12: 0x00007fff5ef08030 r13: 0x0000600000e6fd00 r14: 0x0000000000000006 r15: 0x00007fff5ef07f10
rip: 0x00000001063ec866 rfl: 0x0000000000000202 cr2: 0x000000010631ca9d
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
0x100cf6000 - 0x100fe8fff com.apple.mail (7.3 - 1878.6) <84C51E40-00C5-3710-8A99-04A0F6D078F5> /Applications/Mail.app/Contents/MacOS/Mail
0x1010ea000 - 0x1010ebff7 libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
0x1010f1000 - 0x10133afff com.apple.AddressBook.framework (8.0 - 1371.2) <7DB320AB-4ED4-391E-89CC-125826D94026> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x1015ad000 - 0x101671ff7 com.apple.backup.framework (1.5.4 - 1.5.4) <195DA868-47A5-37E6-8CF0-9BCF11846899> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x1016fa000 - 0x101715ff7 com.apple.CalendarStore (7.0 - 1366) <27072D7F-8281-3958-A66C-3A3F862F3458> /System/Library/Frameworks/CalendarStore.framework/Versions/A/CalendarStore
0x10172f000 - 0x10172ffff com.apple.Cocoa (6.8 - 20) <1482E95B-0C26-38AF-9A44-50ADE6C0876C> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x101735000 - 0x10173fff7 com.apple.corerecents (1.0 - 1) <0F44FFB3-8C65-3565-9262-CF6FA0AE0C8A> /System/Library/PrivateFrameworks/CoreRecents.framework/Versions/A/CoreRecents
0x10174e000 - 0x101750fff apop.so (170.1) <97DD24EE-D5F4-34EB-B521-D7BA883D2606> /usr/lib/sasl2/apop.so
0x101755000 - 0x101839ff7 com.apple.coreui (2.2 - 231.1) <187DF89C-8A64-366D-8782-F90315FA3CD7> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x1018fd000 - 0x101907ff7 com.apple.CrashReporterSupport (10.9 - 539) <B25A09EC-A021-32EC-86F8-05B4837E0EDE> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x10191a000 - 0x10194fffb com.apple.datadetectors (5.0 - 246.0) <1C4C33FE-F364-3DBA-A1BC-4A53E594CFD3> /System/Library/PrivateFrameworks/DataDetectors.framework/Versions/A/DataDetect ors
0x101979000 - 0x10197efff com.apple.EmailAddressing (7.3 - 1878.6) <AB4C59AB-A5A7-3514-820D-11C5DAB24DAF> /System/Library/PrivateFrameworks/EmailAddressing.framework/Versions/A/EmailAdd ressing
0x101986000 - 0x1019d9ff7 com.apple.ical.EventKit (2.0 - 154) <34C0DAD6-763D-3760-93BA-54C5DC7D81DA> /System/Library/Frameworks/EventKit.framework/Versions/A/EventKit
0x101a2a000 - 0x101a2cfff libanonymous.2.so (170) <D1297C21-A57B-311E-9006-C3FB8689849A> /usr/lib/sasl2/libanonymous.2.so
0x101a31000 - 0x101a79ff7 com.apple.ExchangeWebServices (4.0 - 193) <4138768B-5F65-3A78-A563-1FA4531BDDEB> /System/Library/PrivateFrameworks/ExchangeWebServices.framework/Versions/A/Exch angeWebServices
0x101b0e000 - 0x101b65ff7 com.apple.IMAP (7.3 - 1878.6) <326F679E-7ADF-38BB-9EAD-BD08FA65573E> /System/Library/PrivateFrameworks/IMAP.framework/Versions/A/IMAP
0x101bb2000 - 0x101c01ff7 com.apple.framework.internetaccounts (2.1 - 210) <D7175985-03A5-315B-B788-FBDC0019B0EA> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
0x101c4f000 - 0x101c51fff libplain.2.so (170) <E9C3B22A-5958-3869-B778-55948D1EC2B7> /usr/lib/sasl2/libplain.2.so
0x101c55000 - 0x101cc1fff com.apple.framework.IOKit (2.0.1 - 907.100.13) <057FDBA3-56D6-3903-8C0B-849214BF1985> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x101cf6000 - 0x101cf8fff login.so (170) <7D801D4E-A1A4-32FC-BF2E-9F25DB902523> /usr/lib/sasl2/login.so
0x101cfc000 - 0x101f12fff com.apple.Mail.framework (7.3 - 1878.6) <C617BE97-1D88-380F-B6EC-6D33485A44D0> /System/Library/PrivateFrameworks/Mail.framework/Versions/A/Mail
0x102067000 - 0x102110ff7 com.apple.MailCore (7.3 - 1878.6) <ED4787DA-CBFC-3216-BE76-999597FF725C> /System/Library/PrivateFrameworks/MailCore.framework/Versions/A/MailCore
0x10219d000 - 0x1021a6ff7 com.apple.MailService (7.3 - 1878.6) <9D8CEFF2-6ABD-3654-B70D-D878BB61EBD3> /System/Library/PrivateFrameworks/MailService.framework/Versions/A/MailService
0x1021b8000 - 0x1021f6ff7 com.apple.MailUI (7.3 - 1878.6) <2D08FD02-754E-3197-AB5F-7DF58946BF67> /System/Library/PrivateFrameworks/MailUI.framework/Versions/A/MailUI
0x102229000 - 0x102269fff com.apple.PassKit (1.0 - 1) <5FC5A7EA-716C-3A7F-AB94-D4EC3F97EF18> /System/Library/PrivateFrameworks/PassKit.framework/Versions/A/PassKit
0x102296000 - 0x1022d7fff com.apple.PerformanceAnalysis (1.47 - 47) <7B73DFF4-75DB-3403-80D2-0F3FE48764C3> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x102b2d000 - 0x102c6efff com.apple.QTKit (7.7.3 - 2826.24) <08E58C71-D16C-3357-989C-780A08994B27> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x102d85000 - 0x102d85fff com.apple.quartzframework (1.5 - 1.5) <F66337F6-CC0A-3008-BB23-080282E917C9> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x102d89000 - 0x102fedffd com.apple.security (7.0 - 55471.14.18) <83A9E8C8-06A1-3F6D-8514-C35CD0DBD370> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x10313c000 - 0x10316aff7 com.apple.securityinterface (9.0 - 55047) <E64A6994-0176-39A1-866A-AB27F6A0034B> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x10319d000 - 0x10319dff7 com.apple.frameworks.SleepServices (1.1 - 1.1) <4D9C44FF-5403-3372-A90E-CBF2A34D7CE7> /System/Library/PrivateFrameworks/SleepServices.framework/Versions/A/SleepServi ces
0x1031a2000 - 0x1031a3fff com.apple.AddressBook.LocalSourceBundle (8.0 - 1371.2) <E63CFFBD-3CC0-329C-BB89-17996C9F75E4> /System/Library/Address Book Plug-Ins/LocalSource.sourcebundle/Contents/MacOS/LocalSource
0x1031a8000 - 0x1031faff7 com.apple.Suggestions (3.0 - 137.1) <163A32DE-1E1D-3EBB-9F20-CF64774CF5A6> /System/Library/PrivateFrameworks/Suggestions.framework/Versions/A/Suggestions
0x103242000 - 0x103378ff5 com.apple.WebKit (9537 - 9537.78.2) <EB8D3D78-92E7-3B67-8AAF-B51A181461E0> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x103471000 - 0x103771ff7 com.apple.Foundation (6.9 - 1056.16) <24349208-3603-3F5D-95CC-B379616FBEF8> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x1039af000 - 0x1039b0ff0 ATSHI.dylib (363.3) <236B636F-A8E9-37A9-BEF0-7FE68BC58436> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
0x1039b5000 - 0x103b62f27 libobjc.A.dylib (551.1) <F21C5742-7B9C-31F1-BBAE-1717BC6C2F1B> /usr/lib/libobjc.A.dylib
0x103b87000 - 0x103b88ff7 libSystem.B.dylib (1197.1.1) <E303F2F8-A8CF-3DF3-84B3-F2D0EE41CCF6> /usr/lib/libSystem.B.dylib
0x103b94000 - 0x103c9aff7 com.apple.ImageIO.framework (3.3.0 - 1044) <3BCCF2AE-CF1F-3324-A371-DF0A42C841A2> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x103d02000 - 0x104878ff7 com.apple.AppKit (6.9 - 1265.21) <9DC13B27-841D-3839-93B2-3EDE66157BDE> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x105002000 - 0x105002fff com.apple.ApplicationServices (48 - 48) <F250170A-8805-3731-9097-78CAD04481F0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x10500a000 - 0x10500afff com.apple.CoreServices (59 - 59) <67A369BA-2326-383F-995B-853DAD7BFF43> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x10500e000 - 0x1051aaff3 com.apple.QuartzCore (1.8 - 332.3) <72003E51-1287-395B-BCBC-331597D45C5E> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x105284000 - 0x105346ff5 com.apple.CoreText (367.20 - 367.20) <B80D086D-93A9-3C35-860E-9C3FDD027F3B> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x1053b9000 - 0x105cd8797 com.apple.CoreGraphics (1.600.0 - 599.35.4) <C8CBC664-0CD2-3C7D-A301-9B3BA731250C> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x105e06000 - 0x105febfff com.apple.CoreFoundation (6.9 - 855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x106163000 - 0x106167ff7 libcache.dylib (62) <8C1EFC4F-3F51-3DE9-A973-360B461F3D65> /usr/lib/system/libcache.dylib
0x10616d000 - 0x106177fff libcommonCrypto.dylib (60049) <79B8E80F-E596-3302-8243-EC479B9546CA> /usr/lib/system/libcommonCrypto.dylib
0x106185000 - 0x10618cfff libcompiler_rt.dylib (35) <2A890004-0A78-3E33-9AC5-A7D63BD4F879> /usr/lib/system/libcompiler_rt.dylib
0x106198000 - 0x10619afff libcrammd5.2.so (170) <940A42FC-C634-354E-AD74-691CD90A1427> /usr/lib/sasl2/libcrammd5.2.so
0x10619f000 - 0x1061a6ffb libcopyfile.dylib (103.92.1) <CF29DFF6-0589-3590-834C-82E2316612E8> /usr/lib/system/libcopyfile.dylib
0x1061b2000 - 0x106200fff libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
0x106211000 - 0x10622bfff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
0x106247000 - 0x10624aff7 libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
0x106254000 - 0x106254ff7 libkeymgr.dylib (28) <D7045F25-BFA4-3840-847D-AF95DF8B6CCA> /usr/lib/system/libkeymgr.dylib
0x10625f000 - 0x106266ff8 liblaunch.dylib (842.92.1) <A40A0C7B-3216-39B4-8AE0-B5D3BAF1DA8A> /usr/lib/system/liblaunch.dylib
0x10626e000 - 0x106270fff pwauxprop.so (400.1) <B95FA3F5-0EE9-335E-BBC7-FDEDEB7F18F0> /usr/lib/sasl2/pwauxprop.so
0x106275000 - 0x10627afff libmacho.dylib (845) <B2BE3C25-CF1F-309B-AB99-1F0B54621445> /usr/lib/system/libmacho.dylib
0x106281000 - 0x106283ff7 libquarantine.dylib (71) <973BE51D-6465-392F-9099-D4AB21BF0D25> /usr/lib/system/libquarantine.dylib
0x106289000 - 0x10628aff9 +cl_kernels (???) <4294571C-113F-45DA-8AA4-09A9FE479C83> cl_kernels
0x10628c000 - 0x10628dffb libremovefile.dylib (33) <26266E3F-FDDC-3CFC-B27F-78B49BDC9BDC> /usr/lib/system/libremovefile.dylib
0x106294000 - 0x1062a5ff7 libsystem_asl.dylib (217.1.4) <B983CA60-F418-317B-B142-48A6376564FC> /usr/lib/system/libsystem_asl.dylib
0x1062af000 - 0x1062b1fff shadow_auxprop.so (170.1) <E02127CB-F9C0-3E3B-ABBB-473EC0CB6DE7> /usr/lib/sasl2/shadow_auxprop.so
0x1062b6000 - 0x1062b7ff7 libsystem_blocks.dylib (63) <FB856CD1-2AEA-3907-8E9B-1E54B6827F82> /usr/lib/system/libsystem_blocks.dylib
0x1062bc000 - 0x1062bcff6 +cl_kernels (???) <849F10B5-BE87-46CB-97DD-BE2571E9D186> cl_kernels
0x1062c0000 - 0x106349ff7 libsystem_c.dylib (997.90.3) <6FD3A400-4BB2-3B95-B90C-BE6E9D0D78FA> /usr/lib/system/libsystem_c.dylib
0x106378000 - 0x10637aff3 libsystem_configuration.dylib (596.15) <4998CB6A-9D54-390A-9F57-5D1AC53C135C> /usr/lib/system/libsystem_configuration.dylib
0x106380000 - 0x106382fff smb_nt.so (170.1) <B508FD03-CE31-3B93-91D7-440BEDAD9581> /usr/lib/sasl2/smb_nt.so
0x106387000 - 0x10638ffff libsystem_dnssd.dylib (522.92.1) <17B03FFD-92C5-3282-9981-EBB28B456207> /usr/lib/system/libsystem_dnssd.dylib
0x106396000 - 0x1063bdffb libsystem_info.dylib (449.1.3) <395D8CD6-616A-3BD3-A195-C6D68EB9AB22> /usr/lib/system/libsystem_info.dylib
0x1063d3000 - 0x1063d4fe2 +cl_kernels (???) <65C0B943-2D1A-4BFC-90A8-1796BC37EFB0> cl_kernels
0x1063d7000 - 0x1063f3ff7 libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
0x10641d000 - 0x10644cfd2 libsystem_m.dylib (3047.16) <9D96AACD-5870-3A5C-B849-7F9C0F6EBB09> /usr/lib/system/libsystem_m.dylib
0x106457000 - 0x106457fe7 +cl_kernels (???) <31C04995-CDEA-46B7-9179-89728EC72C0C> cl_kernels
0x10645b000 - 0x106476ff7 libsystem_malloc.dylib (23.10.1) <A695B4E4-38E9-332E-A772-29D31E3F1385> /usr/lib/system/libsystem_malloc.dylib
0x106483000 - 0x106484fef +cl_kernels (???) <BE2BA092-AEEB-420E-8092-2801F772CA9A> cl_kernels
0x106486000 - 0x1064adff7 libsystem_network.dylib (241.3) <A499D688-9165-3776-8C8E-C018897B5B13> /usr/lib/system/libsystem_network.dylib
0x1064c9000 - 0x1064d2ffb libsystem_notify.dylib (121.20.1) <9B34B4FE-F5AD-3F09-A5F0-46AFF3571323> /usr/lib/system/libsystem_notify.dylib
0x1064df000 - 0x1064e5ff7 libsystem_platform.dylib (24.90.1) <3C3D3DA8-32B9-3243-98EC-D89B9A1670B3> /usr/lib/system/libsystem_platform.dylib
0x1064f8000 - 0x1064f8ffd +cl_kernels (???) <D02FF757-E298-4C70-B648-B1A6311D5EFC> cl_kernels
0x1064fb000 - 0x106502ff7 libsystem_pthread.dylib (53.1.4) <9DA50FD0-D9AC-3051-AD4B-BA0D745BC49C> /usr/lib/system/libsystem_pthread.dylib
0x106510000 - 0x106510fff +cl_kernels (???) <89537D83-B10F-4035-BA10-119F1A28735C> cl_kernels
0x106513000 - 0x106514fff libsystem_sandbox.dylib (278.11.1) <0D0B13EA-6B7A-3AC8-BE60-B548543BEB77> /usr/lib/system/libsystem_sandbox.dylib
0x106519000 - 0x10651dff7 libsystem_stats.dylib (93.90.3) <4E51D5B0-92A0-3D0D-B90E-495A1ED3E391> /usr/lib/system/libsystem_stats.dPlease read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.
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