Psc 1310 all-in-one printer problem

Every so often my psc1310 printer goes into "Deleting..." when it is instructed to erase a message. Disconnecting, closing and reopening the computer, etc., does no good. It usually requires uninstalling and reinstalling the printer program to get rid of the problem.
Is there a more convenient way of solving it?

Hi,
Check the link below:
Scanning with HP Director Software in Windows XP
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HP PSC 1310 All-in-One Printer

Hi
I need to download the the full set of drivers & software so i can install them on a friends computer who does not have a internet connection yet and will not for a while yet..
the only ones i can see need to connect to the internet to download the drivers..
Printer = HP PSC 1310 All-in-One Printer
Operation system = Windows 8.1 x64
PS: Why do printer companies make it so difficult to download the full set of drivers\software when people have spent good money buying there printers.... i get asked this question a lot but people....
thanks
We all make mistakes said the Dalek climbing off the Dustbin.

Hello,
Full feature driver is available for download for this model. Please select the OS from the drop down list first and then select next to download the driver.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=2093&lc=en&cc=us&dlc=en&sw_lang=&product=3745...
I work for HP but my posts and replies are my own.
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Hp-psc 1317 all-in-one printing problems

I have a hp psc 1317 printer scanner. It is connected to my laptop running Windows Vista. Recently the print quality diminished until now when I print a document it sounds like printing is happening but there is no mark on the paper whatsoever.
Today I downloaded and installed the HP Solution Centre software. My ink levels are pretty full and when I attempt a test document the software doesn't seem to think there is a problem although still nothing is printing on the paper.
I am completely confsued as to what is causing this problem. The only thing I can think might be connected to the problem is that in the printer window of the control panel two printers are showing: hp psc 1310 and hp psc 1310 (copy 1). I'm not sure why the printer has been listed twice but I have chosen each printer in turn and attempted to print a document. When the 'original' printer is selected nothing is printed at all but if I select the 'copy' printer it goes through the process described above.
There is obviously not a problem with ink levels and the printer and computer are communicating but something somewhere is going wrong and I'd love someone's help if at all possible.
Thanks so much
Chris

This article should help resolve your blank pages:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01892627&cc=us&dlc=en&lc=en
Give the steps listed under your operating system a try and let us know if it helps.
Best of Luck!
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HP PSC 1410 All-In-One printer problem!

I have a PSC 1410 for a while now and I reinstalled Windows 7 recently and now the printer's not detected but I can scan documents. What could be the problem? It was working fine before I reinstalled Windows 7 and I've obviously installed the drivers.

Click here for troubleshooting tips for blinking lights on the PSC 1400 series printers.
Regards,
Bob Headrick, Microsoft MVP Printing/Imaging
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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HP PSC 1315 All in one printing problem

My printer only prints text in red in the body. It will print black along the top and bottom of the paper. It also prints in black when I copy something. I put in new fresh cartridges. What can I do?

What program are you printing from? It would appear your are printing in graphics mode (rather then black text) and that your printer is running out of cyan ink.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Hp psc 1315 all-in-one printer

I have installed a hp psc 1315 all in one printer on my new Mac OS X version 10.9.5.
While I can print without any problems, I don't have access to scan a document from the printer to my computer.
Can anyone help with this?
Thank you.

Hello @annlf
Welcome to the HP Community!
I hope to help you with the scanning concern you have today.
Unfortunately, you will not be able to scan using HP software with your PSC 1315 (older model), on Mavericks (newer OS X), as there is no Full Feature driver (includes scanning software) available.
However, you do have some other options to scan. See this link for your options. Scroll down when the guide loads and select "How do I scan with the driver from Apple Software Update?"
OS X v10.9 Mavericks: Installing and Using the Printer on a Mac
Have a wonderful Wednesday
R a i n b o w 7000I work on behalf of HP
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Installing HP PSC 1350 all-in-one printer/scanner

In the past, I could usually solve the "Offline" or "Not Connected" problems by unplugging my printer for a few minutes, but that no longer works. So, I decided to buy another one. However, just before clicking on the BUY button on Amazon, I decided to try to fix the problem one more time. Part of the "fix" was deleting my printer from the computer and then reinstalling it. This is where I'm now stuck. I deleted it, but I can't reinstall it. I get to the ADD window, but everything is grayed out. So, how do I install my printer? I might add that the HP instructions that I was following (OSX v. 10.9 Mavericks- Installing and using the printer on a Mac) are what got me this far.

Have you installed the v10.9 Mavericks compatible driver yet >> Software & driver downloads HP PSC 1350 All-in-One Printer | HP® Support
After you download the driver, open System Preferences > Printer & Scanners > Print
Delete the current printer by selecting it then click - (minus)
Then click + to add the printer back in.
That should load the driver for you.

HP PSC 2355 all-in-one printer cuts off bottoms of letters

My HP PSC 2355 All-In-One Printer cuts off the bottoms of letters. Photos are fine. 3rd HP black cartrige, got worse today.
On a Mac, 10.9.3.

Hi @timed
I would like to help you with your 2355 printer. A printer reset can initiate an alignment. Please use the following document to troubleshoot the issue, and let me know the outcome of your efforts; Troubleshooting Print Quality Problems with the Diagnostic Page.
If the issue remains unresolved after following all of the steps in the link above, I recommend contacting HP.
Don't hesitate to call, although the printer may be out of warranty, the cartridges could be in warranty; therefore, there wouldn't likely be a fee for the phone support. HP will, at HP's option, either replace products under warranty that prove to be defective or refund the purchase price.
They could even determine after troubleshooting that it is a problem with the printer, in which case they may offer you a discount on a newer model.
The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
To find the “Warranty Ends” date, look in the following table for the date's location on each product. The date follows the YYYY/MM/DD or YYYY/MM format, where YYYY indicates the year, MM indicates the month, and DD indicates the day.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

PSC 1510 All in one printer - won't print even black and white when colour cartridge not recognised

My PSC 1510 All in one printer is flashing the "check printer cartrige icon" and both "Black" and "Colour" icons at the bottom left of the printer.
It won't print at all, even when I select grayscale (black and white). The help pages tell me that if I remove the colour cartridge the printer will switch to backup mode and I'll still be able to print in black and white (though not copy or scan). But this is not the case, and I can find no way of switching manually to backup mode. The help pages have no useful explanation of backup mode. I've also tried cleaning the cartridge (which I'm pretty sure isn't empty) but that makes no difference.
Can anyone help? I'd be very grateful.

gabri21 wrote: I have a very similar problem with my PSC1510 but only the colour cartridge light is blinking. I am also unable to find any useful information to set up printing in back up mode. Can anyone assist in resolving this problem for us?
With only one cartridge light blinking I would suspect the cartridge, they do rarely fail (much more often for reman cartridges, see here). Clean the cartridge contascts as shown here. If that fails and the cartridge is an original HP then check the warranty date as shown here. If the cartridge is in warranty return it to your dealer for a warranty replacement.
The printer will automatically switch to backup mode if the black (or color in some printers) cartridge is removed. I do not know if this works with the PSC 1510, some all-in-on devices insist on having both cartridges present.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Windows RT and HP PSC 1510 All-in-One printer connection

Hi, I have a Windows 8.1 RT tablet (Microsoft Surface 2) and a wired HP PSC 1510 All-in-One printer. Now when I plug in the printer via the USB, there is no driver that can be found to make this printer work with my device. Anyone have this problem or any solutions? I've tried looking at HP support and nothing there has been helpful.
Let me add that on the Microsoft Surface, you cannot run .EXE files which are the file types of the HP drivers.
Thanks ahead
This question was solved.
View Solution.

Hi,
I afraid the printer is not supported on Windows RT, as you may find listed within the following support document:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03168175&tmp_task=prodinfoCategory&cc=us&dlc=en...
Regards,
Shlomi
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User Defined Paper Size, Windows 7, PSC 2110 all in one printer

I am trying to print a 5x7 photo using the user defined paper size of my PSC 2110 All-in-One printer. When I used X
P os, it was easy to do. Since upgrading to Windows 7, I have been using the default drivers that load with that, but it doesn't have the ability to define paper size. Is there a driver available that would let me do this? I've tried to use compatability mode to get the original drivers from the installation disc to work, but it won't do it.

Hi,
The last update was for Vista, 5 years ago:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=4220...
At this stage, Windows 7 only supplies a very basic and generic print driver for this printer just for print. You may want to keep that way or buy a new printer.
Regards.
BH
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XP software disc does not work on 8.1 HP PSC 2355v All in One Printer

Please excuse my novice actions in the subject description as I put my problem and request there. Basically: My XP software Disc will not work on my Windows 8.1 computer for my HP PSC 2355v All In One Printer. Needless to say I can print with a downloaded driver but can not use the Managerial software on the XP disc. When I try to work from the printer it does not recognize the computer, so is there HP software out there that can be downloaded simply to my computer? If so, Where and How can I get it. Thanks again.

Hi,
Unfortunately no more support after Vista but you can use basic function of the printer using the following instructions:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03168175#N135752
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Does hp support a HP psc 1500 all in one printer

I can not print in black. I've re uninstalled and re installed my printer at least 6 times, can not find my printer which is a HP psc 1500 all in one listed therefore I used software for 1510 all in one. It prints all text in light blue. I've tried changing my printing preferences many different ways. Nothing seems to correct this problem. I've run a test page and it printed two lines in black( black print read HP PSC 1500 series and my serial number on the second line) and 3 color blocks and the rest was small squares and small lines in 3 columns. My frustration level is at an all time high. I've literally spent an entire day trying to fix this problem. Please help before I do something RASH. Thank You, Greta2

Hey @greta2,
Welcome to the HP Support Forum. I understand you're having a print quality issue with your HP PSC 1500 All-in-One Printer. I would like to assist you in resolving this and have some steps that may improve your print quality. You were correct in using the 1510 All-in-One drivers as they are compatible with your printer. Additionally, you were very diligent in approaching the problem from a software perspective - this rules out printer settings as being the most likely cause of the absence of black ink in your printouts.
From what you're describing with the test-page printout, I would recommend that you troubleshoot the issue at the hardware level. For starters, click on the following article heading and work your way through Steps 2 through 6 to better diagnose the issue:
Missing, Faded, or Dull Colors
As I suspect your print diagnostic page (Steps 3-6) will be lacking black ink in some parts as before, proceed with the following steps:
Run the clean print cartridges utility
Open the Printer Toolbox. There are two ways to do this:
Open HP Director (or HP Solution Center), select the Settings menu, then the Print Settings submenu, and finally the Printer Toolbox.
Open Printers and Faxes in the Windows Control Panel, then right-click your printer icon and choose Properties. Click on Printing Preferences. Click the Services tab, then the Service This Device icon.
The Printer Toolbox opens. On the Device Services tab, click Clean the Print Cartridges , then follow the on-screen instructions. Up to three levels of cleaning are available. Discard or recycle the page that prints.
Clean the contacts
Gather the following items to clean the cartridge and carriage:
Clean distilled water. Use bottled or filtered water if distilled water is not available. Tap water can contain contaminants that damage the cartridge.
Clean cotton swabs or any soft, lint-free material that will not stick to the cartridges (coffee filters work well).
Sheets of paper or a paper towel to rest the cartridge on during cleaning.
Open the cartridge access door and wait until the carriage is idle and silent.
Disconnect the power cord from the back of the printer.
Remove the cartridge and place it on a piece of paper with the nozzle plate facing up.
NOTE:Do not leave the cartridges outside of the printer for more than 30 minutes. If the cartridge is outside of the printer for too long, the ink can dry and clog the nozzles.
Dip a clean foam-rubber swab or lint-free cloth into distilled water, and then squeeze any excess water from it.
Clean only the copper-colored contacts
Figure : Clean the contacts
Copper-colored contacts
Ink nozzles (do not clean)
Repeat these steps for the other cartridge.
Lightly moisten another cotton swab with distilled water, and then squeeze any excess water from the swab.
Use the swab to clean the electrical contacts in the carriage, located inside the printer on the carriage slots.
Figure : The electrical contacts in the cartridge slots
Wait 10 minutes to allow the cartridge and carriage electrical contacts to dry.
Reinstall the cartridges.
Close the cartridge access door.
Reconnect the power cord to the back of the printer.
Press the Power button to turn on the printer.
Try to print a page.
If you are still unable to print, repeat these steps to clean and reseat the cartridges. Multiple cleanings might be necessary to restore printing.
Black cartridges only: remove and rest for two hours
NOTE:The procedure below will not fix missing lines or streaked bars printed by the tri-color, photo, or gray photo cartridges, or other color printing problems. Only perform the steps below if the black print cartridge has printed defective patterns, or if you notice non-uniform black text darkness.
In the black print cartridge, this problem may be caused by sediments collecting in the nozzle area. Follow the steps below to solve this problem:
Remove the black print cartridge.
If the carriage has a latch, relatch it and then close the printer - this is important. If the printer is not closed, it cannot adequately protect the remaining tri-color cartridge.
Place the cartridge on a level surface with the nozzles up (label down).
Figure : Cartridge with the nozzles up
Allow the cartridge to sit undisturbed for two hours.
Reinstall the cartridge and print another self test page.
Click the Windows Start button, then click Control Panel.
Double-click the Printer and Faxes folder.
Right-click the icon for your printer and choose Preferences.
Choose the Services tab and click Service this Device. The printer Toolbox opens.
On the Devices Services tab, click Print a Diagnostic Page.
Look for defects on the page.
If the self test page shows no defects for the black cartridge, and if the cartridge was new, align the cartridge. To align the cartridge, follow the steps below:
Load fresh, white paper.
Click the Windows Start button, then click Control Panel.
Double-click the Printer and Faxes folder.
Right-click the icon for your printer and choose Preferences.
Choose the Services tab and click Service this Device. The printer Toolbox opens.
On the Device Services tab, click Align the Printer.
If the cartridge was not new, there is no reason to align the printer.
If the page still shows defects, go to the next step.
Replace the problem cartridge
If a cartridge replacement was not tried previously to solve this problem, replace the problem cartridge now. Click here (c00206040) (in English) to see if the cartridge is covered under warranty.
Source: http://support.hp.com/us-en/product/hp-psc-1510-all-in-one-printer-series/428822/model/428823/docume...
Let me know the result of your troubleshooting by responding to this post. Best of luck!
E-roq
I work on behalf of HP.
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HP Officejet and PSC Full Feature Software for HP PSC 1210 All in one printer

Hello ,
I have HP PSC 1210 All in one printer but i am using windows 7 system.how can i find
'HP Officejet and PSC Full Feature Software'
compatible for windows 7, in hp.com i sould find the above software for windows xp but for windows xp its not working, my printer physical keys are not working so i need software to do everyything from print to scan, copy etc from my windows 7 laptop itself. pls help with sofware for windows 7

Hi,
There is not a full feature software Win 7 download available for the HP PSC 1210. The following document includes instructions on how to install the in-OS Win 7 driver with instructions on how to scan:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01796879&cc=us&dlc=en&lc=en&os=4062&product=907...=
I work for HP.

Paper Jam for HP PSC 1610 All-in-One Printer

Paper Jam for HP PSC 1610 All-in-One Printer:
I had a paper jam and cleared the paper from the printer. Now every time I turn the printer "on" it picks up the top piece of paper from the tray and runs it about ½ to ¾ of the way thru the paper feed, stops, and then displays message "paper jam clear paper and then press OK". When I do that it simply picks up the next piece of paper off the tray and does the message again. If I push the OK button on the printer it will simply finish the ejection and then pick up the next paper from the tray, and do the same thing. I have examined the interior (and exterior) of the printer for paper scraps and any other obvious sign of trouble (dirty drive wheels, missing rollers, broken springs, etc...) and can not see anything unusual. I can not print a test print because of the paper jam message. I am running Windows XP and the printer has been working fine for months (until this recent jam). I did all the steps from the HP fix it site including clean rollers, plug and unplugged, carriage travel OK and more. Don't know what to do now........Any help would be great!!!! Thank you!

Hi my printer psc 1610 hp not picking paper

Psc 1310 all-in-one printer problem

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