Psc 1315 all-in-one.missing text when using scanning window

hello everyone, i am new to all this forum stuff...i have a psc hp 1315 all-in-one printer..it works fine when i print a document THROUGH my pc, as the computer automatically aligns the page...but when i place a document on the viewing window under the lid, and push the relevant button/s ON the printer,manually, it comes out with about an inch of the text at the bottom, missing, and about the same vertically down the right side....
i have tried the troubleshooting/help pages, on the hp website,+ the printers user manual, but no joy...i am no expert on printers so i don't want to do anything major,until i have sought proper advice....i hope i have been specific enough
heres hoping that there are some out there who can help.
have a nice day
mr nice guy

What program are you printing from? It would appear your are printing in graphics mode (rather then black text) and that your printer is running out of cyan ink.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Hp psc 1315 all-in-one printer

I have installed a hp psc 1315 all in one printer on my new Mac OS X version 10.9.5.
While I can print without any problems, I don't have access to scan a document from the printer to my computer.
Can anyone help with this?
Thank you.

Hello @annlf
Welcome to the HP Community!
I hope to help you with the scanning concern you have today.
Unfortunately, you will not be able to scan using HP software with your PSC 1315 (older model), on Mavericks (newer OS X), as there is no Full Feature driver (includes scanning software) available.
However, you do have some other options to scan. See this link for your options. Scroll down when the guide loads and select "How do I scan with the driver from Apple Software Update?"
OS X v10.9 Mavericks: Installing and Using the Printer on a Mac
Have a wonderful Wednesday
R a i n b o w 7000I work on behalf of HP
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Psc 1315 all-in-one printer will not feed paper. There is no paper jam.

psc 1315 all-in-one printer has stopped feeding paper. There is no paper jam.

hi there sorry to learn that you are having this issue.
Are you still facing this issue? If you are I will do my best to help you.
Have you upgraded the firmware of your printer lately; you can get the latest firmware in the main support page for your printer
This is the main support page for your printer, GO HERE Go to software and drivers download and select your operating system. You should also upgrade the firmware of the printer.
If you are not experiencing this issue any longer, May you let me know, your time and courtesy,
will be deeply appreciated.
Regards;
RobertoR
remember ==▼
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

I have psc 1315 all-in-one printer. i use windows 64 bit. i can not print any picture on a web site

i am looking forward to hearing from you

Hello @annlf
Welcome to the HP Community!
I hope to help you with the scanning concern you have today.
Unfortunately, you will not be able to scan using HP software with your PSC 1315 (older model), on Mavericks (newer OS X), as there is no Full Feature driver (includes scanning software) available.
However, you do have some other options to scan. See this link for your options. Scroll down when the guide loads and select "How do I scan with the driver from Apple Software Update?"
OS X v10.9 Mavericks: Installing and Using the Printer on a Mac
Have a wonderful Wednesday
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Missing Text when using CONVERT to PDF

I am using Acrobat Pro 9 in Wnidows 7 and Microsoft Publisher 2003.
When I use the CONVERT command to create a PDF - it is missing all of the text on the master page.
If I create the PDF with the PRINT command - everything is OK.
PS: The same Publisher File on another computer using Acrobat Pro 8 works fine - CONVERT or PRINT and no missing text
I prefer to use convert because sometimes the PRINT command drops some of the hyperlinks.
[edited by forum host - email removed]

Hi,
Could you mail be the file with which you are seeing the issue. I will investigate at my end to see what the issue is. You can mail me at [email protected]
Thanks,
Love Bisht

I have o s x 10.7.5 using hp laser jet all in one 3050 printer. when using google chrome I can't print. works with safari.

When using google chrome I am unable to print from this search engine. I can print from Safari.

If the printer works with Safari and other programs, then the problem is with Chrome. Ask their tech support for help.

HP PSC 1315 All in one printing problem

My printer only prints text in red in the body. It will print black along the top and bottom of the paper. It also prints in black when I copy something. I put in new fresh cartridges. What can I do?

What program are you printing from? It would appear your are printing in graphics mode (rather then black text) and that your printer is running out of cyan ink.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP PSC 1315 All-in-One - Printing ALL Documents in Faded Pink

I am not sure how old this printer is and it has never been fantastic, but it would at least work. I returned from winter break after about 3 or 4 weeks and the printer was printing in faint purple/pink. I thought this had to do with an empty ink cartridge so I bought a new 27 by hp and it didn't resolve anything. I have looked for solutions online, but to no avail. Also, my printer does not have the "clean print cartridges" function that many websites suggest. I tried downloading the drivers and software for this printer and it told me that the install program didn't have access to the registry, don't know why. I just want to be able to print my word documents in black again. Please, any help will be appreciated.

What program are you printing from? It would appear your are printing in graphics mode (rather then black text) and that your printer is running out of cyan ink.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Trying to download printer driver from my cd, HP psc 1315 all in one printer scanner copier

I have the original cd to install the printer driver, it comes back saying it failed because I am not the administrator. I have check my settings and i have checked that anyone can do that?

Apparently it now works OK with Leopard ... install the driver and restart the printer.
http://discussions.apple.com/thread.jspa?threadID=1757715&tstart=0

Does hp support a HP psc 1500 all in one printer

I can not print in black. I've re uninstalled and re installed my printer at least 6 times, can not find my printer which is a HP psc 1500 all in one listed therefore I used software for 1510 all in one. It prints all text in light blue. I've tried changing my printing preferences many different ways. Nothing seems to correct this problem. I've run a test page and it printed two lines in black( black print read HP PSC 1500 series and my serial number on the second line) and 3 color blocks and the rest was small squares and small lines in 3 columns. My frustration level is at an all time high. I've literally spent an entire day trying to fix this problem. Please help before I do something RASH. Thank You, Greta2

Hey @greta2,
Welcome to the HP Support Forum. I understand you're having a print quality issue with your HP PSC 1500 All-in-One Printer. I would like to assist you in resolving this and have some steps that may improve your print quality. You were correct in using the 1510 All-in-One drivers as they are compatible with your printer. Additionally, you were very diligent in approaching the problem from a software perspective - this rules out printer settings as being the most likely cause of the absence of black ink in your printouts.
From what you're describing with the test-page printout, I would recommend that you troubleshoot the issue at the hardware level. For starters, click on the following article heading and work your way through Steps 2 through 6 to better diagnose the issue:
Missing, Faded, or Dull Colors
As I suspect your print diagnostic page (Steps 3-6) will be lacking black ink in some parts as before, proceed with the following steps:
Run the clean print cartridges utility
Open the Printer Toolbox. There are two ways to do this:
Open HP Director (or HP Solution Center), select the Settings menu, then the Print Settings submenu, and finally the Printer Toolbox.
Open Printers and Faxes in the Windows Control Panel, then right-click your printer icon and choose Properties. Click on Printing Preferences. Click the Services tab, then the Service This Device icon.
The Printer Toolbox opens. On the Device Services tab, click Clean the Print Cartridges , then follow the on-screen instructions. Up to three levels of cleaning are available. Discard or recycle the page that prints.
Clean the contacts
Gather the following items to clean the cartridge and carriage:
Clean distilled water. Use bottled or filtered water if distilled water is not available. Tap water can contain contaminants that damage the cartridge.
Clean cotton swabs or any soft, lint-free material that will not stick to the cartridges (coffee filters work well).
Sheets of paper or a paper towel to rest the cartridge on during cleaning.
Open the cartridge access door and wait until the carriage is idle and silent.
Disconnect the power cord from the back of the printer.
Remove the cartridge and place it on a piece of paper with the nozzle plate facing up.
NOTE:Do not leave the cartridges outside of the printer for more than 30 minutes. If the cartridge is outside of the printer for too long, the ink can dry and clog the nozzles.
Dip a clean foam-rubber swab or lint-free cloth into distilled water, and then squeeze any excess water from it.
Clean only the copper-colored contacts
Figure : Clean the contacts
Copper-colored contacts
Ink nozzles (do not clean)
Repeat these steps for the other cartridge.
Lightly moisten another cotton swab with distilled water, and then squeeze any excess water from the swab.
Use the swab to clean the electrical contacts in the carriage, located inside the printer on the carriage slots.
Figure : The electrical contacts in the cartridge slots
Wait 10 minutes to allow the cartridge and carriage electrical contacts to dry.
Reinstall the cartridges.
Close the cartridge access door.
Reconnect the power cord to the back of the printer.
Press the Power button to turn on the printer.
Try to print a page.
If you are still unable to print, repeat these steps to clean and reseat the cartridges. Multiple cleanings might be necessary to restore printing.
Black cartridges only: remove and rest for two hours
NOTE:The procedure below will not fix missing lines or streaked bars printed by the tri-color, photo, or gray photo cartridges, or other color printing problems. Only perform the steps below if the black print cartridge has printed defective patterns, or if you notice non-uniform black text darkness.
In the black print cartridge, this problem may be caused by sediments collecting in the nozzle area. Follow the steps below to solve this problem:
Remove the black print cartridge.
If the carriage has a latch, relatch it and then close the printer - this is important. If the printer is not closed, it cannot adequately protect the remaining tri-color cartridge.
Place the cartridge on a level surface with the nozzles up (label down).
Figure : Cartridge with the nozzles up
Allow the cartridge to sit undisturbed for two hours.
Reinstall the cartridge and print another self test page.
Click the Windows Start button, then click Control Panel.
Double-click the Printer and Faxes folder.
Right-click the icon for your printer and choose Preferences.
Choose the Services tab and click Service this Device. The printer Toolbox opens.
On the Devices Services tab, click Print a Diagnostic Page.
Look for defects on the page.
If the self test page shows no defects for the black cartridge, and if the cartridge was new, align the cartridge. To align the cartridge, follow the steps below:
Load fresh, white paper.
Click the Windows Start button, then click Control Panel.
Double-click the Printer and Faxes folder.
Right-click the icon for your printer and choose Preferences.
Choose the Services tab and click Service this Device. The printer Toolbox opens.
On the Device Services tab, click Align the Printer.
If the cartridge was not new, there is no reason to align the printer.
If the page still shows defects, go to the next step.
Replace the problem cartridge
If a cartridge replacement was not tried previously to solve this problem, replace the problem cartridge now. Click here (c00206040) (in English) to see if the cartridge is covered under warranty.
Source: http://support.hp.com/us-en/product/hp-psc-1510-all-in-one-printer-series/428822/model/428823/docume...
Let me know the result of your troubleshooting by responding to this post. Best of luck!
E-roq
I work on behalf of HP.
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Hp 1315 all-in-one won't print black

1315 all-in-one prints text in green (instead of black), prints multi colored documents in green and yellow. Both cartridges are new. Prints test page fine. Extended self test:
Vert cart to cart alignment setting: 0 0
Horizontal ...... 0 0
Black Bidirectional Alignment Setting: 0 0 0 0
Color Bidirectional.......... 0 0
Also printer runs a test page each time it is turned on.

Hi,
I think this document might help you with your colors and with the printing a test page each time you turn it on.
Troubleshooting Print Quality Issues
For your colors not matching - follow solutions 1 through 4
Solution 5 and Step 5 on Align the Printer - make sure you follow the steps all the way to the end of this by scanning the alignment page. This should stop the printing of a test page each time you turn it on.
See if this helps...
Say Thanks by clicking the Kudos Star in the post that helped you. Please mark the post that solves your problem as Accepted Solution.
I am employed by HP

User Defined Paper Size, Windows 7, PSC 2110 all in one printer

I am trying to print a 5x7 photo using the user defined paper size of my PSC 2110 All-in-One printer. When I used X
P os, it was easy to do. Since upgrading to Windows 7, I have been using the default drivers that load with that, but it doesn't have the ability to define paper size. Is there a driver available that would let me do this? I've tried to use compatability mode to get the original drivers from the installation disc to work, but it won't do it.

Hi,
The last update was for Vista, 5 years ago:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=4220...
At this stage, Windows 7 only supplies a very basic and generic print driver for this printer just for print. You may want to keep that way or buy a new printer.
Regards.
BH
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HP psc 2110 all in one and Windows 7

I have an old HP psc 2110xi all in one printer that worked fine on Windows XP. I followed the HP site instructions and did not try to load the install disc that came with it on my new Windows 7 64-bit computer. I just plugged it in and Windows 7 was supposed to have a drive for it, but there would be limited functionality of the tools per the web site.
Well actually I can now only scan to image files. The windows scan program offers only: BMP, JPG, PNG and TIF as file choices in the drop down menu. I can no longer scan to pdf files.
I have lost a lot more functionality than just not being able to see the ink level,clean the cartridges and print a test image. I am most interested in the lost ability to scan to a pdf file.
Does anyone know how I can get this back?

Hi,
Indeed the provided functionality offered by Windows Image Aquision scanning is more limited and does not PDF support.
If you Have MS Office you might be able to scan PDF files with it in some of the editions (I believe MSOffice should support WIA scanners as well):
For example, Office 2007 can provide those capabilities as you may see within the linked document.
You may also check 3rd party software (as VueScan for example) which support your scanner and provide PDF and OCR scan capabilities.
For ink level, i believe the Extended Self Test report should provide the ink levels, however i'm not perfectly sure.
You may try printing a report as following:
Press Setup and Start Color . Press the Right Arrow to scroll to Model Number and Press Enter or OK
You will not be able to get any functionality back, as te device does is not fully compatible with Windows7..
Hope it helps,
Shlomi
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PSC 1510 All in one printer - won't print even black and white when colour cartridge not recognised

My PSC 1510 All in one printer is flashing the "check printer cartrige icon" and both "Black" and "Colour" icons at the bottom left of the printer.
It won't print at all, even when I select grayscale (black and white). The help pages tell me that if I remove the colour cartridge the printer will switch to backup mode and I'll still be able to print in black and white (though not copy or scan). But this is not the case, and I can find no way of switching manually to backup mode. The help pages have no useful explanation of backup mode. I've also tried cleaning the cartridge (which I'm pretty sure isn't empty) but that makes no difference.
Can anyone help? I'd be very grateful.

gabri21 wrote: I have a very similar problem with my PSC1510 but only the colour cartridge light is blinking. I am also unable to find any useful information to set up printing in back up mode. Can anyone assist in resolving this problem for us?
With only one cartridge light blinking I would suspect the cartridge, they do rarely fail (much more often for reman cartridges, see here). Clean the cartridge contascts as shown here. If that fails and the cartridge is an original HP then check the warranty date as shown here. If the cartridge is in warranty return it to your dealer for a warranty replacement.
The printer will automatically switch to backup mode if the black (or color in some printers) cartridge is removed. I do not know if this works with the PSC 1510, some all-in-on devices insist on having both cartridges present.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Paper Jam for HP PSC 1610 All-in-One Printer

Paper Jam for HP PSC 1610 All-in-One Printer:
I had a paper jam and cleared the paper from the printer. Now every time I turn the printer "on" it picks up the top piece of paper from the tray and runs it about ½ to ¾ of the way thru the paper feed, stops, and then displays message "paper jam clear paper and then press OK". When I do that it simply picks up the next piece of paper off the tray and does the message again. If I push the OK button on the printer it will simply finish the ejection and then pick up the next paper from the tray, and do the same thing. I have examined the interior (and exterior) of the printer for paper scraps and any other obvious sign of trouble (dirty drive wheels, missing rollers, broken springs, etc...) and can not see anything unusual. I can not print a test print because of the paper jam message. I am running Windows XP and the printer has been working fine for months (until this recent jam). I did all the steps from the HP fix it site including clean rollers, plug and unplugged, carriage travel OK and more. Don't know what to do now........Any help would be great!!!! Thank you!

Hi my printer psc 1610 hp not picking paper

Psc 1315 all-in-one​.missing text when using scanning window

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Psc 1315 all-in-one.missing text when using scanning window