Psc 1315 all-in-one printer will not feed paper. There is no paper jam.

psc 1315 all-in-one printer has stopped feeding paper. There is no paper jam.

hi there sorry to learn that you are having this issue.
Are you still facing this issue? If you are I will do my best to help you.
Have you upgraded the firmware of your printer lately; you can get the latest firmware in the main support page for your printer 
This is the main support page for your printer,  GO HERE Go to software and drivers download and select your operating system. You should also upgrade the firmware of the printer.
If you are not experiencing this issue any longer,  May you let me know, your time and courtesy,
will be deeply appreciated.
Regards;
RobertoR
remember ==▼
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

Similar Messages

  • Hp psc 1315 all-in-one printer

    I have installed a hp psc 1315 all in one printer on my new Mac OS X version 10.9.5.
    While I can print without any problems, I don't have access to scan a document from the printer to my computer.
    Can anyone help with this?
    Thank you.

    Hello @annlf 
    Welcome to the HP Community!
    I hope to help you with the scanning concern you have today.
    Unfortunately, you will not be able to scan using HP software with your PSC 1315 (older model), on Mavericks (newer OS X), as there is no Full Feature driver (includes scanning software) available.
    However, you do have some other options to scan. See this link for your options. Scroll down when the guide loads and select "How do I scan with the driver from Apple Software Update?"
    OS X v10.9 Mavericks: Installing and Using the Printer on a Mac
    Have a wonderful Wednesday
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • I have psc 1315 all-in-one printer. i use windows 64 bit. i can not print any picture on a web site

    i am looking forward to hearing from you

    Hello @annlf 
    Welcome to the HP Community!
    I hope to help you with the scanning concern you have today.
    Unfortunately, you will not be able to scan using HP software with your PSC 1315 (older model), on Mavericks (newer OS X), as there is no Full Feature driver (includes scanning software) available.
    However, you do have some other options to scan. See this link for your options. Scroll down when the guide loads and select "How do I scan with the driver from Apple Software Update?"
    OS X v10.9 Mavericks: Installing and Using the Printer on a Mac
    Have a wonderful Wednesday
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • My hp all in one printer will not link to my new router.

    I have a hp all in one printer deskjet 3510 model and i just got a new belkin N600 router and they will not link for wireless printing. The printer just times out when I try to get them to link. I use the push button setup because thats what i have. How can i get them to link. I had no problem with my old router it was a linksys.

    Replacing your wireless router try here.
    http://www.hp.com/global/au/en/wireless/reconfiguring-system-help3.html
    Say thanks by clicking the Kudos Thumbs Up to the right in the post.
    If my post resolved your problem, please mark it as an Accepted Solution ...
    I worked for HP but now I'm retired!

  • HP C5280 all-in-one printer will not print yellow

    I tried cartridge replacement.  Update driver, and clean head. Nothing works. I had this printer in a box for three years without using. Now It will not print yellow or green.

    Happy Monday edam. Green is actually the result of two or more color mixed together. Lets try printing a self test report:
    Make sure the All-in-One is on and loaded with unused, plain, white paper.
    Press Setup . The Setup Menu appears.
    Press the down arrow button to select Tools , and then press OK .
    Select Self-test Report , and press OK . The self-test report prints.
    Let me know the results of the self test. Are all the colors present on the self test or are you missing specific colors?
    Thanks!
    -SeanS
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

  • HP C7200 All-in-One printer will not print through the Wifi network

    I have used the HP printing and scanning Doctor but none of the proposed solutions have solved the problem. The blue light for wirelwss 802.11g service is on and connected to the same Wifi address as my laptop is using now. My Dell laptop is running Windows 7 and the printer works if I use the USB connection instead of the Wifi.  Any suggestions?
    Larrypat
    This question was solved.
    View Solution.

    Welcome to the community @Larrypat 
    I understand your printer is not connecting wireless and only connecting USB. I have some questions and ideas for you that should help. Let's get to it!
    Could you please remove the USB cable, run the Print and Scan Doctor again and send me a screen shot of the results from running the diagnostic tool?
    Also let me know which model from the C7200 series you have:
    HP Photosmart C7250 All-in-One Printer
     HP Photosmart C7280 All-in-One Printer
     HP Photosmart C7288 All-in-One Printer
    Try power cycling the network devices:
    Turn off the printer and computer and unplug the router for 1 minute (do not press any buttons on the router).
    Plug the router back in and wait another minute, next turn on the printer and computer. Run the Print and Scan Doctor afterwards and try printing.
    Let me know how it goes and the results
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • HP 7780 All in One Printer will not print PDF files!!!

    I have an HP 7780 All in One printer setup as a network printer.  It will copy, scan, and print everything except PDF files.  Why will it not print PDF files?  You send a PDF file to print.  The printer spins up like its about to start printing and then nothing.  No error message or nothing.  Nothing even shows up in the print queue as waiting to print.

    Happy Monday edam. Green is actually the result of two or more color mixed together. Lets try printing a self test report:
    Make sure the All-in-One is on and loaded with unused, plain, white paper.
    Press Setup . The Setup Menu appears.
    Press the down arrow button to select Tools , and then press OK .
    Select Self-test Report , and press OK . The self-test report prints.
    Let me know the results of the self test. Are all the colors present on the self test or are you missing specific colors?
    Thanks!
    -SeanS
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

  • HP Photosmart C6180 All-in-One printer will not work

    Printer worked one day and the next day it did not and now will not turn on.  I did not turn it off.  It went off all by itself.  Only 3 years old and not over used.  Have checked outlet and power cable.  Green LED light comes on when connected to outlet but as soon as I connect it to the printer, the light goes out and the printer will not turn on.  Is it dead?

    I have the exact same problem
    Where do we find a solution

  • Photosmart 3210 All-in-One printer will not read Micro SDHC memory card. Help!

    I have a Photosmart 3210 All-in-One printer that will not read my Micro SDHC memory card. Help! I get an memory card error message but no idea where to go from there.

    Hello
    I understand the printer can't read the memory card.
    This is a url for the printer specifications and include the memory card types supported.
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00408357&tmp_task=prodinfoCategory&cc=us&dlc=en...
    Here is a url for troubleshooting memory cards.
    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00059994
    If you need more assistance just let me know.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • I just upgraded to mac osx lion and my 7410 all-in-one printer will not work

    I cannot get my hp officejet 7410 all-in-one printer to work with Mac OS X Lion 

    hi,
    check this link for Mac 10.7 installation guide.
    l0ri3
    ~Though I work with HP my posts and replies are my own and not from HP.~

  • Photosmart C6280 All-in-One Printer Will not acquire IP Address

    I have happily had a Photosmart C6280 for some time now, however I recently replaced my router and my ISP Cable Modem (NetGear WNDR 3700 and Cisco 2100 respectively). At first everything was wonderful. Sadly, my NetGear router went bad and I had to return it. As it stands right now my printer will not take an IP address from the router. I have tried everything I can think of, several times and nothing has changed. I have uninstalled and reinstalled the software on the Windows 7 and XP machines that I'm  using. I have tried to manually set an IP address but on my printer when I'm done inputting all of the information there is no "enter" option.  Looking at the Connectivity Status page it states : Network Interface Adaptor Summary
    Name                                              Type                                                 Status                                
    Eth0                                                 Wired(802.3)                                 Disconnected
    IP Status
    Name                                             Type                                                 Addr.    Source
    Eth0                                               Wired (802.3)                                  Disconnected
    Note:  Automatic or manual IP address assignment only occurs for an adaptor if it is currently connected.
    Wired (802.3)  Adapter Information Detail
         Configuration
    Enabled at power on:    yes                                                                                            Link Config:  Auto Link Speed
    Auto Crossover: On                                                                                                         Auto of Manual IP Address : Manual
    Manual IP Addressees: 192.168.1.12                                                                            Manual Subnet Mask: 255.255.0
    Manual Default Gateway: 192.168.x.x                                                                         Auto or Manual DNS Server: Manual
    Manual Primary DNS Server: none                                                                                 Manual Secondary DNS Server: none
    ---------Status---------------------------------------------------------------------------------------------------------
    Adaptor Name: Eth0                                                                                                         Adaptor State : Inactive
    Adaptor Connection Active: False                                                                                 Adaptor MAC Address: 00:21:xx:xx:xx:xx
    Link Status: Disconnected
    I have tried two different print servers and nothing. I am at the end of my rope and any help will be greatly appreciated.
                                                                                                                               Thank You
                                                                                                                                 -ndrdog

    On the front of the printer: Setup > Network > Reset Network Defaults.
    Now, set a static IP address for the printer:
    - Print a Network Config Page from the front of the printer. Note the printer's IP address.
    - Type that IP address into a browser to reveal the printer's internal settings.
    - Choose the Networking tab, then Wired along the left side, then the IPv4 tab.
    - On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you know what that is, set an IP outside that range but no higher than 254 (the last number in the address). If you do not know this, enter the current IP address.
    - Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
    - Leave the gateway and DNS blank. Click 'Apply'
    Now, shut down the router and printer, start the router, wait, then start the printer.
    After this you may need to redo 'Add a Printer' using the new IP address.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • HP 1510 all in one printer will not install

    I have just purchased a new 1510 all in one printer.
    I have installed the printer software from the CD supplied.
    However when I try to run the printer HP assitant comes on with run time error.
    I have tried to uninstall and reinstall the printer many times but with the same result

    Hello @aka6812 ,
    Thanks a lot for the question, now lets get you an answer!
    I see you are experiencing a "run time error" when trying to run your printer assistant after installing the HP 1510 software drivers.
    Here is a description of what a run time error is. Microsoft Run Time Error
    This might be because you have an outdated operating system, anti-virus blocking etc. Please take some time to follow the 3 step procedure to see if that fixes the issue.
    Here is also a separate way to download the drivers from the web instead of a disk. Just click the appropriate link - Install / Uninstall software & drivers
    Let me know what goes on! Look forward to hearing back from you!
    I worked for HP.

  • HT1338 since updating to Mountain Lion my HP 8180 all in one printer will not work and shows it as idle and pipe broken it connects via WIFI

    since updating to Mountain Lion my HP 8180 all in one printer refuses to work it show as "pipe broken" and printer as idle can anyone help please

    do you mean the printer? ive already tried that without success any further help apprecaited

  • 3512 all in one printer will not copy

    Installed new ink, both color and black. Cleaned print heads and still get broken copy results with light print and white lines  going horizontally through the words. 

    Hi @Dana47,
    Welcome to the HP Support Forums! I understand you are running into some copy issues with your HP Deskjet 3512,  you have installed new ink and cleaned the printheads but are still getting poor copy quality.  You have light prints and white lines going horizontally through the words.
    First, I would like you to go ahead and perform a Hard Reset:
    1. Unplug all cables and memory cards from the printer. Unplug the power cord, directly from the back of the printer while the printer is still turned on.
    2. Unplug the other end of the cord from the power source.
    3. If there is a power module on the power cord, disconnect one end and reconnect it.
    4. After 60 seconds, plug the cord directly into a wall outlet (not a surge protector or battery backup as they can cause the printer to lose basic functionality over time).
    5. Plug the power cord into the back of the printer.
    6. The printer should automatically power back up. If it doesn't, turn it on with the power button.
    7. Try making a photocopy (if your printer is an all-in-on printer) before connecting any other cables to the printer.
    8. Connect any other needed cables to the printer.
    Now continue here: Fixing Print Quality Issues
    Please let me know the outcome, I will watch for you reply.
    Thanks,
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • My HP 5535e-All-in-one printer will not print in color on items from computer

    Item on computer has color in it, when you hit print it will print all black  but will not print any of the color items

    Oddly @FlaBoy34, I did not get a notification that you had responded. I do see now that the issue you were experiencing remains. I suggest calling us to discuss your in/out of warranty options.
    If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
    HP printers generally have a 1 year warranty from their purchase date, you can verify the warranty using the following link if you would like; warranty check. 
    I hope this helps.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

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