PSC 2355 not responding

I have a PSC 2355 all-in-one. I run windows XP. I've started to have problems with the unit not responding. If the screen is lit up ,it will print. But the moment the screen goes off (i think this is powersave mode because the green light is lit) it will not respond or print anything. I have been to hp support and have all the updates that apply to my unit and drivers. I have tried all the suggestions in the troubleshooting section. I even went as far as to completely erase the driver and re-load it from the disc that came with the unit.  I have ran various virus and malware scans to ensure my computer is clean.  The problem still occurs. I will try to print something , the unit will not respond, then if I unplug the power to the unit and plug it back in , the unit will then begin printing the document. Can anyone help me here? I'm completely confused and lost as to how to resolve this! thanks very much!

I see. I will look into getting it replaced, thanks!

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  • Psc 1210xi all-in-one not responding

    My psc 1210xi all-in-one is not responding. I was able to use the stand alone copy feature and also print a document from my hp laptop (Windows 7) successfully last night. (After plugging it into this laptop for the first time by the way.) Now I am trying to print a document and it will queue up, but not ever print.  I tried to copy something to see if it would work and it copied just fine. So it's a problem between my computer and the printer I guess.
    Tried unplugging it and waiting, then plugging it back in. Didn't get things running.
    I read a post where it was suggested to delete items from spool file and I tried it. Tried printing again afterwards and it still won't print.
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    This question was solved.
    View Solution.

    OK got it working by trying the print spool cancel and restart method ONE MORE TIME. Not sure if I just didn't do it correctly the first time, or if printer goblin left to go bother someone else. Thanks though.

  • PSC 2355 All In One - won't scan

    When I try to scan I now get this error message - "You need to install or run HP software for this feature". I un-installed the SW and re-installed but am still getting the same message. ANy suggestions?

    Hi pressbox,
    I understand you are unable to scan and have already began troubleshooting. I would be happy to help you with your PSC 2355.
    Please first post back with the answers to these few questions.
    Is the printer connected wirelessly or with a USB cable?
    Is the printer connected directly to a wall outlet or a surge protector? (It is best to connect directly to the wall)
    Do  you have any other HP Printers installed on this computer? If so, do you still have the printers?
    Is this an HP laptop or a different brand?
    What operating system do you have? Mac or Windows?
    While I wait to hear back from you, if you have Windows, and if you haven't already tried the HP Print and Scan Doctor, please do so and let me know the outcome. You will see a wrench, a yellow exclamation mark, a red X, or a check mark next each tested item.
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    Network: Verifies that the network connection between your computer and your network is working correctly.
    Device Status Test : Checks for device errors such as out of paper, paper jams, carriage stalls, and paper feed issues, and then provides instructions for fixing the error.
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    Device Conflicts : Checks for conflicts with other drivers, such as other printer brands.
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    Scan Tests : Checks the scan mechanism, drivers, and registry entries.
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    Click here to download and run the utility > HP Print and Scan Doctor
    Please let me know the outcome of the tests perform, you will see a wrench, a yellow exclamation mark, a red X, or a check mark next each tested item.
    I look forward to hearing from you. Knowing the outcome of the Print and Scan Doctor will help to point us in the right troubleshooting direction!  
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • Is there a Macintosh OS 8.6 or 9.0.4 printer driver for an HP PSC 2355?

    Dear Ladies and Gentlemen:
    I know this is very old {don't laugh}, but I was looking for a Macintosh OS 8.6 or 9.0.4 printer driver for my recently purchased HP PSC 2355 All-in-One printer.
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    Although I am an HP employee, I am speaking for myself and not for HP.
    Say thanks by clicking the "Kudos! Star" which is on the left
    Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue

  • Printer Driver for a HP PSC 2355

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    I can't get my HP psc 2355v all-in-one to scan.  The printer tells me to install HP software for this feature when I try to start scan from the printer. I have installed the drivers multiple times and cannot find a way to execute the scan from my computer.

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    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • HP PSC 2355 all-in-one Carriage Jam - No paper jam found

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    Hi there,
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    Best of Luck!
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

  • HP PSC 2355 all-in-one printer cuts off bottoms of letters

    My HP PSC 2355 All-In-One Printer cuts off the bottoms of letters. Photos are fine. 3rd HP black cartrige, got worse today.
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    The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
    To find the “Warranty Ends” date, look in the following table for the date's location on each product. The date follows the YYYY/MM/DD or YYYY/MM format, where YYYY indicates the year, MM indicates the month, and DD indicates the day.
    I hope this helps.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • HP PSC 2355 all-in-one Paper Jam Error

    Hi. I have an HP PSC 2355 all-in-one printer that has worked well for a long time but when i switched it on today to do some printing, it made some strange noises and when i tried to print it sent an error saying there was a paper jam - but there was not !
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    Make sure to follow all steps here:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00212225&cc=au&dlc=en&lc=en&product=422000&tmp_...
    Although I am working on behalf of HP, I am speaking for myself and not for HP.
    Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
    If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
    Happy Troubleshooting : )

  • HP PSC 2355 Has anyone found a solution that worked ?

    Re: HP PSC 2355 all in one
    Has anyone found a solution that worked?
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    iMac G5   Mac OS X (10.4.7)   iMac G5 1.8GHz, 20in.

    Re: HP PSC 2355 all in one
    Has anyone found a solution that worked?
    This printer used to work fine with Tiger – after a
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    Thank-you,
    Steve
    iMac G5   Mac OS X
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    And by the sounds of it i know you have gone though this document already
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    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?lc=en&cc=us&dlc=en&os=2 19&product=422000&lang=en&softwareitem=mp-42125-1
    G4 Mac Mini   Mac OS X (10.4.7)  

  • PSC 2355-All-in-one

    My All-In-One PSC 2355 stopped printing multiple copies of a page, so I decided to re-install it.  After deleting the software, I found that my old disc didn't work with Windows Vista Home.  I have re-installed the compatible drivers from the HP website and all printing seems to be working fine, but it still will print only one copy of a page. Any ideas?

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    Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
    I am an HP employee.

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    Although I am an HP employee, I am speaking for myself and not for HP.
    Twitter: @Ciara_B_HP

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    I have a Time Capsule that I use to back up both my Mac Mini and my MacBook Pro and would like to connect my HP PSC 2355 All-in-One Printer/Scanner to the network using USB cord and plugging it into the back of my TIme Capsule. I tried this once, but was unable to find the Printer. I would like to set it up so I could use both the Printer and the Scanner from either my MacMini or my MacBook Pro. It would be really cool if I could figure out a way to use Back to My Mac to print when I am away from home and using my MacBook Pro at a WiFi Hotspot. Is this possible? How can I do it? Suggestions? Thank you!

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  • Missing readiris software on PSC 2355

    Hi,
    I have just re-installed the software & drivers for my PSC 2355 using the HP all-in-one installer, and all seems correct...... apart from the OCR software .
    The scan to OCR button is there (in HP image zone), but nothing happens. I cannot find any evidence of the OCR software on my MAC.
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    Hey Mark,
    The software is not included in the download for the PSC 2355, some issue with licensing...
    the work around is to put your old software CD, choose customer install and only install the Readiris and not the software or drivers, or purchase the CD off the website

  • Lost software to HP PSC 2355 all-in-one

    Hello,
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    Hello hispanicchyna,
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    I recommend downloading and running the HP Printer Install Wizard for Windows. This program was created to help Windows 7, Windows 8, and Windows 8.1 users download and install the latest and most appropriate HP software solution for their HP Printer.
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    Let me know if you have any further questions!
    Thank you,
    I worked on behalf of HP.

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