PSC 2410 problem

Hello,
All the buttons are blinking and message on the display suggesting to check the cartridge on the right stall.
I tried to uninstall the cartridge, make some cleaning and reinstall it, without any success.
Is it a cartridge problem?
Thanks,
Eyal

You can't scan, period.
If you connect an all-in-one printer/scanner/fax/copier type device to the USB port of an Airport base station, you will only be able to use the printing functionality of the all-in-one from a computer.
It is not possible to use the scanning function of any all-in-one printer connected to the USB port of an Airport Express - and this limitation applies to all makes and models of all-in-one printers.
You will not be able to use the scanning functionality unless the all-in-one is connected directly to the computer.
Some all-in-ones are not compatible with the Airport base station and therefore no functions will be available.
Also you can not connect an USB scanner to the USB port of an Airport base station either.
From KB-article http://docs.info.apple.com/article.html?artnum=108038#12
The USB port is for connecting a printer, not for other devices.
From KB-article http://docs.info.apple.com/article.html?artnum=107418
remember that base station printer sharing is for printing only
iFelix

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My printer is an HP psc 2410 all in one photosmart and I get a recurring paper jam. The paper stops feeding half way through and I get a message that the printer is out of paper. When I open the back, I see that the paper is half way through and I can grab the paper and pull it out. When I close it up, the printer wants to align cartridges and I hit ok and then it feeds the paper through and here we go again....same jam, same place. I went through the whole tech support lists of what to do if you have a paper jam and nothing worked and then they said my printer needed service. It is not under warranty anymore, of course, and they want me to pay around $30 just to find out if it can be fixed. Does anybody know what is wrong with my printer and how to fix it??

Hi there,
This article should cover the issue you are experiencing. Give the steps outlined a shot and let us know if it helps.
Best of Luck!
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Hi there,
Lets see if a reset will rectify the issue: While printer is powered ON, pull the power cord from the printer then from the wall. After 30 seconds reconnect power to wall and printer (eliminate any power strip until we have identified it is not part of the problem). This will restore the printer to a known good condition (if it is possible). Let us know if it helps.
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HP PSC 2410 All-In-One - use in Windows 7 64-bit environment

Hi,
I have had this HP PSC 2410 All-In-One printer for some years now and it has worked pretty flawlessly in a Windows XP Pro SP3 environment for that time.
Some months ago, I purchased a new computer system and went to the Windows 7 64-bit OS (not interersted in Windows 8 at all) and whilst I have installed the printer successfully and it works, the software suite that came with the printer on the CD will not install for this environment and therefore I no longer have access to the various Maintenance Options that were available under the Windows XP Pro OS, such as the cleaning and Fax options.
Searching for something for the Windows 7 64-bit OS threw up two options - the driver update and the utilities tool wizard. After going down the driver update route, no software suite was available and in fact the update stated that the driver was installed by Windows 7 automatically. That seems to be the case as the printer works fine in print mode, scan mode (from the desktop menu) and it detects SD cards through the slots.
However, there is no software to allow me to fax or clean or do any of the other options available under the HP Suite that came on the CD.
Going down the Utility route got me downloading a file - HPPIW.EXE - that would look at my current printer installation and check with HP for any updates. After many attempts, the utility simply CANNOT find my printer even though it is installed, works properly and even windows sees it! No amount of recycling the ON/OFF button or rebooting the computer allows this utility to detect the printer at all. It is installed via USB on the Windows 7 64-bit Family PC and windows updates are always fully updated.
I am currently considering the purchase of a new HP OfficeJet 8600 Pro Plus to use as the family printer with the Windows 7 system - and move this HP PSC 2410 upstairs to connect it directly to my Windows XP Pro SP3 personal desktop and use the original CD to install it. My Canon IP4200 Pixma has just died on my personal PC upstairs.
However, until I do that, is there any of the Software Suite available that would work in the Windows 7 environment that would allow me to use the various functions such as Fax and cleaning that were available under the old XP environment and obtained via the CD? Was the Suite of software ever updated for Windows 7?
Thank you,
Lee James
West Sussex UK
This question was solved.
View Solution.

Hi BAW9DV,
I hate to hear you are having issues. While there will not is not a specific software utility that will complete the tasks desired, maintenance can be completed from the front panel of the unit. Windows also has an application for faxing from the computer as well that may work with this device. Please see the information below that may enable the functions desired.
Faxing:
1. Use Windows Fax and Scan
   A. Type Windows Fax and Scan into search box
   B. Configure fax machine for use. Click Here to view Microsoft documentation for use. Note: This is a 3rd party website. HP and I are not responsible for content of this site.
   C. Select New Fax
Maintenance tasks from front panel:
Running the Clean Print Cartridges Utility Click Here
Printing setf-test page Click Here
Evaluate test page Click Here
Align the Cartridges: Press setup-Press 5, then press 2
If you the work around options are not acceptable the 8600 model would most certainly meet your needs when compared with this unit. However I encourage you to contact HP to see what upgrade options are available for this unit. It will most likely be another Photosmart model/type unit, but in many cases upgrades are offered at a discounted rate to our valued out of warranty customers. Global contact information can be accessed Here.
P.S. If you upgrade through technical support, be sure to ask about carepacks. Extended warranties may also be available at a discounted rate for upgrading.
Hope this helps!
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input !
Thank You,
I work for HP.

How do I set up my PowerBook to print wireless with HP psc 2410

Can someone tell me how to set up my PowerBook to
print wireless with my HP psc 2410 all-in-one?
What do I need to do?
I checked ifelx list and check out ok for my model.
Thanks,
Kes
PowerBook G4 15 1.67GHz 10.4.2 512MB AirPort Extreme; iMac G4 20 1.25GHz Mac OS X (10.4.2)

Ensure that the Airport base station is configured to not distribute IP addresses.
On the iMac
System Preferences > Sharing > Printer Sharing
On the PowerBook
Applications > Utilities > Printer Setup Utility
Add Printer
It may work with the HP driver (which you will need to install on the PowerBook)
It may work with a third-party driver such as the HPIJS drivers or the Gimp-Print drivers, but this is not the case with all printers.

PSC 2410- How to clear fax report

I have a HP PSC 2410 All in one printer. I cannot find how to clear the fax report. Thanks in advance.
This question was solved.
View Solution.

Hello @thelildago!
Thank you for posting on the HP Forums!
I can see that you would like to clear the fax log in your Photosmart PSC 2410 printer. I should be able to provide steps on how to do that. On the printer there is no actual option to clear the fax log. You can however restore defaults in the printer and it should clear the fax log. I was able to locate the instructions for that in the PSC 2410 User Guide on Page 89.
To restore defaults:
Thanks again for posting on the HP Forums!
Please post back and let me know if this worked for you!
Cbert
I work on behalf of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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PSC 2410 Photosmart - Scanner Drivers not installing

PSC 2410 Photosmart All-In-One Scanner Printer
installing on Windows XP
After the HP driver sofware is run (gc_w01_ENU_NB.exe), The scanner shows this message when I attempt to use it, "Scan Options are not set. Install or run the device software on computer."
The printer works fine so it appears that part of the installation was complete. Can someone please help me get my computer to install the full driver package?

Run the HP solution center on the computer, and scan from the computer. If you want use the scan button on the printer to scan, set up "scan to" destinations on hp solution center. This error message basically says you have not set up the scan button options yet.
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Psc 2410-not working

HP pcs 2410
problem like
https://www.youtube.com/watch?v=sySYyiEOWdw
I have done the followings
1. Open and cleaning the strip
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00553775&cc=us&lc=en&dlc=en&product=303753&dlc=...
2.Reset the printer
The reset starting and after stopping with the same behaviour blinking the green light and the machine not working.
Have you suggest any other solution or needed the replacement of the machine?
Thanks in advance

Hello man_1,
Welcome to the HP Forums.
I see that you are having an issue with the printer not printing or scanning. Judging by the video you provided, if you are having the exact same issue as what is listed in the video, I suspect that this is a hardware issue.
I suggest calling HP's Technical Support to see about options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here.
Thanks for your time.
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W a t e r b o y 71
I work on behalf of HP

Psc 2410 ink cartridge problems

Years of super service, then I replaced the 57 color cartridge. The printer has not worked since. Several cartridges later, both 56 and 57's, cleaning and what not, I get Alignment errors and told to remove and replace the cartridges.
Any suggestions? 6 good hours into this.

Hello @MsLC, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are having ink cartridge issues. I would like to help!
I'd suggest starting by removing the ink cartridges, and performing a power reset on the printer. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would also suggest following this document:
HP Photosmart C6300 All-in-One Printer Series - 'Ink Cartridge Problem' Message Displays on Product ...
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

HP PSC 2175 Problems....

I am trying to set up my PSC 2175 printer through my print server on my network and am about to pull my hair out!
No matter what i do i cannot seem to get it to work; here is what i have done.
I downloaded the new software from HP and hooked up the printer via USB. I was able to make it print from there so then i unplugged the printer from the computer and hooked it into my print server in the hopes that i could go to that printer in my list and switch it from USB to network printing. Unfortunately, this was not the case. I can't switch it.
So, then i add a new printer and hook it up to the print server and it found it with no problem except the proper driver is not able to be chosen for this networked printer. When i had it plugged in via USB it said HP all-in-one 3.1.0 or something along those lines but when i do it through the network it makes me pick a generic postscript pritner option; i don't want that so i go down the list to HP which brings up another list. However, here is where it once again derails. There are plenty of HP printers in the list but no all in one PSC printers. I go to the website and it says that Tiger supports it and you don't need any additional software but i am not seeing it on the list.
I have reset my printing system and re-installed the HP printer driver package from my Tiger disc but still that does not fix the problem.
if you have any ideas i would be more than happy to work with you to try and figure this out because i am about to the end of the line with this.
Thanks
joe

Have you tried reinstalling the printer all over again? Try that.
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If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Windows 7 laptop can't print to PSC 2410 attached to Windows XP desktop on home network

The subject line pretty much says it all. I finally got the laptop to see the printer and went thru Windows update to find our printer model, but when I print a test page nothing happens. I tried setting it up as a network printer but couldn't find a driver (which it required). I finally went through the local printer option to get as far as I did with it. I tried also getting on the XP desktop to add a printer driver for Windows 7 64 bit OS but that option isn't available...I was under the Sharing tab for the printer.
This is very frustrating because I had no problems setting up my Vista laptop.
This question was solved.
View Solution.

Try the following: on the Windows 7 machine go to the Devices and Printers folder, Add a Printer, Local Printer, Create a Port, Local Port, \\Computername\Printername (use the actual share name for the computer and printer), OK, then click on Windows Update and then select HP for the manufacturer and HP PSC 2400 series when the list refreshes.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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HP PSC 2175 problems in Windows 8

Hello everybody.
I own a HP PSC 2175 since 2002; I've used this printer in Windows XP, Windows Vista and Windows 7 before moving to Windows 8 (and soon to Windows 8.1). I've always been very satisfied with this device.
According to the informations posted on the Microsoft Windows Compatibility Center web site, this all-in-one printer is fully compatibile with Windows 8; HP web site indicates the list of drivers and provides informations about installing the driver for this device by using Windows Update in Windows 8.
Everything was fine during the installation, but I've suddenly noticed that the printer cannot scan via TWAIN, so it's impossibile for me to scan a document either via the Windows Fax and Scan app or via Windows Paint or via other programs (like Adobe Acrobat and Adobe Photoshop).
I use to visit the HP support page for the printer and check for newer and updated versions of the driver, but there is not such.
Should I have to think about replacing this printer with a newer one?
Thank you.
Bye.
Luigi Bruno

Have you tried reinstalling the printer all over again? Try that.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

HP PSC 1315 problem

Good day. I apologize for my English. I have problem of printer HP PSC 1315 all in one.My problem is that when you turn it into an electrical network printer is turned on but it is not possible to disable the button. The head hangs on the left side and not move.Another problem is that when you turn draw the paper passes through the printer thenthe whole head moves from right to left and again draw the paper but the paper remainsjammed halfway through and I have to manually remove it. Then it happens that when youwant to disable the print head remains stuck on the left side. Where can I find out if it can be repaired at home or I'll have to send it into service. I have no problem even more difficult of correction. Thanks for the quick reply.

What program are you printing from? It would appear your are printing in graphics mode (rather then black text) and that your printer is running out of cyan ink.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP PSC 2410 - can only print when document contains a color besides B & W..

Sorry, I got only crickets chirping on this over at "Tiger printing". Thought someone here might have insight w/ the user account "smoking gun" element. Background...
It has been frustrating since the update 10.4.7 "broke" my printing ease (it did, for whatever reason).
By accident, I finally discovered that if a text document from any program contains a color (if no color, B&W, it will not print --juts spits out blank pages) it will print when set to grayscale or color. So I have to convert any B & W documnt to a color and it will print (whether I set to gray scale or color --weird).
I created a new user account for a test, and it printed black text in "TextEdit" --okay, good, helps me narrow it down, right? So then I followed these instructions from another thread here:
"If a new user does not have the problem, then chances are it is a file in the user library. Reset the printing system, and go through and delete the com.apple.print... preference files and everything in the Printers folder. Reinstall the printer and see if that does it."
Tried it and it didn't work...
Weeks ago, I went through days and days w/ HP support through e-mail, as they would hand it off from one tech to another. Non officially they just sorta gave up on my case (I know I'm not the only one as my buddy has the same issue). I have installed their new driver, etc. I've been through many many steps of deleting this and that, but nothing worked. In all that time they never suggested the new user account. I was holding onto hope that 10.4.8. might help. Nope.
I'm hoping someone smarter than me will identify what I need to do next, a the above didn't help. Obviously the user account stuff is reavealing something in my account (a pref?) is not playing nice w/ the HP printer Thanks.
T i m

Didn't notice anything here on 10.4.8 intel with the latest drivers that it did not print some things, but did notice that when i print almost 100% cpu is used to do it.
Remove all stuff, Try installing latest 'drivers' again (see hp.com) and tell if it is still there.
If so: please tell what os, what mac.

How to set up HP PSC 2410 printer for mac and windows

The printer currently works with the MAC but we have a new PC in the house and would like the printer to service both computers. Can the printer be set up to work with either one wireless?

Hi,
Please watch this video:
www.youtube.com/watch?v=g7v5VGO6SAg
Finding driver for your printer could be a problem specially for Windows 7. With current prices of printers, I would go out to buy a new printer and save my time to do other work.
Good luck.
BH
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PSC 2410 problem

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