Psc1210xi all-in-one will not "pull in" the paper

The rollers that "pull" the paper into the printer are not turning ! What could be causing this ?I have enough experience and tools to remove the top of the machine to re-align and/or replace the part (most likely a gear wheel or "belt") if necessary. Awaiting you're reply, Greg G. Beatty

Hello there! Welcome to the forums @GBEATTY 
I understand your PSC 1210 model will not feed paper through it properly, and I wanted to share my suggestion.
I would recommend trying out these troubleshooting steps to see if they can help and repair the feed issue. If the problem does continue, I would suggest giving us a call as we do not suggest disassembling the printer.
'Out of Paper' Error Message Displays and the Product Does Not Pick Up or Feed Paper
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Best wishes
R a i n b o w 7000I work on behalf of HP
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