Psd files are being saved as .14 file format and I cannot open them

I have been creating a few large (100MB+) files in Adobe Photoshop CS4. I saved the files both as .psd and .jpg. When I restarted my computer the next day, I went to open the file and instead of seeing the normal Photoshop icon on the file it was just a blank page icon. After attempting to open it in CS4 it flashes an alert saying, "Could not complete your request because it is not the right kind of document. Then when I hover my cursor over the icon the File Type says "14 File"
I then clicked the help button in CS4 to solve the problem only to be greeted with another error message of, "There was an error loading the Adobe Help Application, you may need to re-install the application and the help component" which would be all well and good if I were at home and had the original handy. Unfortunately I am out of town and unable to do so. I do not wish to buy another version of Photoshop but I need to work on these files. Please Help

I'm not sure what happened. I would suspect something with your system, hopefully not malware.
Run a Anti virus scan. Also do some disk maintenance, check disk, cleanup, and defrag.
You can rename the files with the correct extensions and see if they open.
Let's see. You don't have access to your discs, but you can download the installer:
Download CS4 products
Have your serial number ready and if CS4 was an upgrade, the qualifying serial number.
You can these under the account you registered them under with Adobe.
Usually here: https://www.adobe.com/account/my-products-services.html
If you uninstall the old CS4, use the Cleaner tool to remove any remnants.
Also checkmark "Remove Preferences" when uninstalling.
Do this all using your admin account.
Gene

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