PSE 10 "help" - error message re Adobe Air

I am unable to access the PSE help within PSE 10.  Each time I get an error message indicating that the problem relates to Adobe Air and that I should re-install it (Adobe Air).  I have tried re-installing both Adobe Air and PSE10 but the problem persists - any suggestions
Thanks Dave
PS OS Windows 7 prof  (64bit)

A clean re-install should have solved it.
I'd do these steps:
Close PSE.
Use Task Manager's "Processes" tab to kill any running Adobe or PhotoshopElements processes.
Use the Control Panel to uninstall Adobe AIR.
Reboot.
Get the latest version of AIR from here:
http://get.adobe.com/air/
Install AIR.
Ken

Similar Messages

  • Error message generating Adobe Air output Unable to build a valid certificate chain for the signer

    error message generating Adobe Air Output: Unable to build a valid certificate chain for the signer.

    Are you talking about AIR Help produced by RoboHelp or an AIR application that you are creating?
    If the latter, please see the notice at http://forums.adobe.com/community/robohelp/airhelp
    If you are using RoboHelp, which version?
    See www.grainge.org for RoboHelp and Authoring tips
    @petergrainge

  • Error message for Adobe AIR 2.0.3 while trying to run Dreamweaver CS5

    imac 2.66 Ghz, Intel Core i5, OS 10.6.4.
    Error message for Adobe AIR 2.0.3 while trying to run Dreamweaver CS5:
    Adobe Air
    the installation of this app is damaged. Try re-installing or contacting the publisher for assistance.
    Tried several times to uninstall and reinstall from fresh download to no avail.
    I'm finding the instructions in the trouble shooting area a tad esoteric.
    Will there be an update to the installer released soon?

    Hi,
    I'm assuming your having troubles installing the 2.0.3 runtime?  If so, can you please try the instructions in this post?
    Thanks,
    Chris

  • Need Help: Error Message on MacBook Air

    Hello,
    My MacBook Air keeps showing the following error message after it is woken up from sleep:
    I do not have anything plugged in to the ports, and I have tried restarting and shutting down several times. I would appreciate any insight or solutions the community might have. Thank you!

    Hello S.W. Tyra
    That is interesting, especially since nothing is plugged in. I would start with resetting the SMC and NVRAM on your MacBook Air and then test it out. Let me know if this helps or if you are still having issues.
    Intel-based Macs: Resetting the System Management Controller (SMC)
    http://support.apple.com/kb/HT3964
    About NVRAM and PRAM
    http://support.apple.com/kb/ht1379
    Regards,
    -Norm G.

  • Having installed an upgrade for Photoshop Elements 13, I cannot open the application. I get an error message saying "Adobe Photoshop Elements Editor cannot be opened because of a problem. Check with the developer to make sure Adobe Photoshop Elements Edit

    Having installed an upgrade for Photoshop Elements 13, I cannot open the application. I get an error message saying "Adobe Photoshop Elements Editor cannot be opened because of a problem. Check with the developer to make sure Adobe Photoshop Elements Editor works with this version of OS X. You may need to reinstall the application. Be sure to install any available updates for the application and OS X".
    I have since uninstalled and reinstalled the app, but get the same error message.

    Which version of OS X do you have? It's not clear from your post whether "installed an upgrade" means you just installed PSE 13 as an upgrade or you installed an update to PSE 13, like ACR 9 or 13.1. Please clarify.

  • Error message in Adobe Pdf in printer device panel when trying to create a pdf document.  I have CS3

    Error message in Adobe Pdf in printer device panel when trying to create a pdf document.  I have CS3 Web Premium with Acrobat Professional 8.  I use it fine on my old computer with Windows XP.  I recently got a new laptop with Windows 7.  I installed all my Adobe programs, and I think they are working.  When I look at Adobe PDF in the device section of the Control Panel it looks okay.  But when I try to print a Word, Photoshop, or HTML page in PDF, nothing happens.  I have tried printing both as File>print and using the PDF tab on the top menu bar.  I look at the device in the control panel and it has the yellow error warning symbol and suggests trying to troubleshoot.  I look at the document list and it says status "error".  When I try troubleshooting Windows suggests doing some Home Sharing and also suggests canceling the document I'm trying to print.  I tried re-installing just Acrobat 8 from CS3 (and have to use Photoshop CS4 disk for shared documents I guess).  I ran into a can't locate adobepdf_dll file, so did a web search on this issue and found a suggestion that I find and use the adobepdf_dll_64 file and may have to (I did have to) remove the "_64" for it to work.  I think I successfully reinstalled using that dll file- no errors came up anyway.  But still when I try printing/converting a photoshop, webpage, or word document into pdf, the pdf device in control panel still gives the error status on the document and gives the same troubleshooting advice.  Help?

    I just compared the properties between the two computers.  On the old computer it has the port as "My Documents/*.pdf".  On my new computer it lists the port as "LPT1".  I tried changing the port to "Print as File", but when I try printing a photoshop picture as pdf, I get a "Access Denied".  I then tried to create a new port on the device control panel.  I tried to create a local port "My Documents/*.pdf" port but was denied.  I ten tried to create a new port type and control panel asked for an INF file.  I wonder if this is where my problem lies.  Thoughts?

  • I was able  to print with my acrobat before, but I can no longer do it.  the error message says "adobe creation cannot continue because acrobat is not activated"  How do I activate it?

    i was able  to print with my acrobat before, but I can no longer do it.  the error message says "adobe creation cannot continue because acrobat is not activated"  How do I activate it?

    I have the exact same issue. I can print one document and then I get the error mentionned above ("adobe creation cannot continue because acrobat is not activated"). Then I need to reboot in order to be able to print a new document.
    I have suite and went to Photoshop as suggested, but this program is already activated. I tried to launch Acrobat Pro but it won't.
    I'm using the Design and Web Premium CS6 Suite on Windows Vista.
    Thank you so much for your help.

  • Trying to export my forms results to excel  error message is adobe can not save as the file is open

    trying to export my forms results to excel, error message is adobe cn not save as the file is open in another location,   however, no other file is open.

    Thanks for continuing the help, but it is a medical realted form and I will just keep it confidential at this time.
    Larry Lakes,  Executive Director
    The HANDLE Institute
    [email protected]
    541-639-1588
    P. O. Box 6264
    Bend, OR  97708

  • Having problems with Bridge shutting down after saving photo in PS Cs5,,,,,,,,,  Also when i attempt to update either PS or bridge get an error message in Adobe application manger "Error loading updater workflow"

    Having problems with Bridge shutting down after saving photo in PS Cs5,,,,,,,,,  Also when i attempt to update either PS or bridge get an error message in Adobe application manger "Error loading updater workflow"

    Sorry for the late reply. My email firewall has become a little over zealous & sent a lot of my emails straight to my junk email folder, so I have only just now discovered your reply in my junk mail folder.
    The only "don't open files exceeding xxx megabytes" instruction I can find in my Prefs, is in the Bridge Prefs for Thumbnails, & mine is set at 1000mb. The biggest files I handle are bigger than 200mb so I should be able to open a few, not just one.
    However, this doesn't explain why I can open a psd format file of 180mb, close it, but then can't open a RAW format file of only 26mb immediately after.
    I can open the RAW file only if I restart my computer - very annoying!
    However, thanks for the advice about the video card & memory.
    So, I'm still stuck as to what the issue is.

  • I am trying to download an epub book from the library, which I have been doing for almost a year. Now I am being asked for my adobe id, which I enter and I get an error message stating Adobe Activation Request Error:2004.. What's this ?

    I am trying to download an epub book from the library, which I have been doing for almost a year. Now I am being asked for my adobe id, which I enter and I get an error message stating Adobe Activation Request Error:2004.. What's this ?

    I downloaded Blue Fire Reader and it requested an adobe id. I clicked on the link that was in the error message stated http//adeactivateadobe.com. Found out that if the date and time on my Ipad is wrong that it won't let me download a book. I was off 5 hours. I reset my clock settings and adobe id let me download a book from the library. I am back to using Overdrive and adobe again on my ipad.
    Thank you.

  • Error message from Adobe Reader. cannot extract the embedded font 'LICCMC+MyriadPro-Light'. some characters may not display or print correctly. Print looks like gibberish

    Trying to view/print PDF documents from website. Print looks like gibberish and is unreadable. Problem is with the embedded fonts. Error message from Adobe says cannot extract the embedded font 'LICCMC+MyriadPro-Light'. some characters may not display or print correctly.

    Try Adobe support, that's not a Firefox support issue. <br />
    http://forums.adobe.com/index.jspa

  • Unable to update itunes. help. error message when trying to update to latest version of itunes. "the installer has encountered an unexpected error installing this package. this may indicate a problem with this package. error code 2721"

    unable to update itunes. help. error message when trying to update to latest version of itunes. "the installer has encountered an unexpected error installing this package. this may indicate a problem with this package. error code 2721"

    Hello chae84swangin,
    I recommend following the steps in the article below when getting an error message trying to install iTunes:
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • How to resolve a "The Extension Package is invalid."error  message in Adobe Extension Manager CS5,6

    How to resolve a "The Extension Package is invalid.error message in Adobe Extension Manager CS5,6

    I'm using Windows XP Professional sp3.I've tried to install(unfortunately,to no effect,till now)Layers Control by Vadim Chtcherbakov ,Floating Adj by David Barranca,Photoshop Blending Modes by Rufus Deuchler,and The Fader by Capture Monkey.The  Adobe Extension Managers I have installed in my PC are 5.0.1 for CS5,and 6.0.8 for CS6...Thanks in advance for your consultation!

  • I've deleted Adobe Reader 11 and rebooted and reinstalled Adobe Reader 11 and I still get the error message that 'Adobe Reader is blocked because it is out of date'. Using Windows XP with the latest updates (SP3).

    I've deleted Adobe Reader 11 and rebooted and reinstalled Adobe Reader 11 and I still get the error message that 'Adobe Reader is blocked because it is out of date'. Using Windows XP with the latest updates (SP3).

    Screenshots attached to email replies will not make it back to the forum; you need to login to the forum and post it in your topic using the camera icon in the editor.
    Google Chrome is a problem:
    if you use Chrome's own PDF viewer, the results are unpredictable.
    if you use the Adobe Reader plugin with Chrome, it may reject (block) it if it is not the latest version.  Reader 11.0.08 is the latest version for Windows XP, but Chrome may insist on the current version 11.0.10.
    My suggestion; use a different browser!

  • Blank error message in Adobe Reader

    I have Adobe Reader 9.1 on Windows 7 OS.  Often when I click on a link that opens a Adobe file I get a blank page and a BLANK error message from Adobe with only an "OK" to click.  If I go back and try again, I get the same thing but as they say, "third time is the charm" and the file will open.
    Any suggestions?

    Reader 9.1 is not compatible with Windows 7. Update to Reader 9.4.4 or the latest Reader X.

Maybe you are looking for

  • T420 and dual monitors using eGPC?

    Hello all, I just purchased my first ThinkPad, a T420 (4180 62U).  So far I really love this machine.  Unfortunately for me, I didn't realize that this model does not support dual external displays with the built-in graphics processor. I was wonderin

  • My itunes won't update; therefore, I can't sync my music to iphone

    When I open itunes, a message pops up that there is an updated version and asks me if I want to download it.  I click download, the message disappears, and then nothing.  I currently have version 11.04.4.  When I try to sync my iphone with itunes, it

  • New itunes will not open in windows 7

    recently downloaded new itunes.  I will not open in my PC using windows 7

  • Can you help with a iTunes Store Connection Problem?

    Hi I've tried to fix a problem by following steps as outlined by Apple support but to no avail. I can't access the iTunes Store or App Store from my Mac but can do from our iPhones and iPods using the same log-in. The message received is: iTunes coul

  • Audio CD's won't play in Car

    I've been burning a few CD's through itunes- after read errors I finally get it to work but it still won't play in my cars CD player. What can I do? Do I need a new car radio?