PSE 10 problems

Two Problems:
1. Organizer closes within seconds of opening. If I open editor first, select organizer from the editor screen then it stays open.
2. Thumbnail images are not generated after editing an image - I get the hourglass symbol in the thumbnail space. The previous versions are present if I expand the version set but not the most recent edited image.

1:
Bypass the Unwelcome Screen by creating Desktop shortcuts for the Organizer and the Editor, and restarting your computer.
The Editor's executable is:
"C:\Program Files (x86)\Adobe\Photoshop Elements 10\PhotoshopElementsEditor.exe"
The Organizer's executable is:
"C:\Program Files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsOrganizer.exe"
The Unwelcome Screen leaves a zombie process running which prevents the actual program from launching again.
2:
Edit the Preferences in Organizer to turn off all media analysis. The hourglass simply means that Organizer needs some time to process the new image.
Ken

Similar Messages

Edit in PSE problem in LR4b

Hi everyone,
Having a problem with getting the 'edit in photoshop elements' function working in LR4. Essentially everything is greyed out so I can't select it.
I can define PSE as a secondary external editor, so I can use the 'Edit in...' function, works perfectly, except I can't use the panorama, HDR etc modes.
I've done all the troubleshooting things I found for this issue in LR3, ie:
- made sure the .plist files have been created and are in the correct place
- deleted them to force PSE to recreate them (and verified that it did),
- deleted the LR4 ones to get them recreated,
- reinstalled PSE and LR4,
- tried restarting between installs etc.
But it seems that LR4 doesn't recognise that PSE is installed.
I'm running Snow Leopard (10.6.8) with all the latest updates (according to Apple Update). Its a fresh OS install, nothing else installed (apart from the standard Apple stuff).
Any ideas?

Nope, not at all. They do make that the most prominent thing there.

PSE 7 Editors Hang Badly in Windows 7RC x64

Currently running Windows 7RC x64 on a Dell XPS-720-H2C o/c to 3.73 GHz with 6 GB of PC8500 DDR2 o/c to 1066 and a pair of NVidia 8800GTX display adapters in SLI. The machine runs Windows 7 like butter and is a joy to use. Purchased and downloaded PSE 7.0 andf the install was flawless. Ran the organizer and cataloged all my photos very quickly with no performance issues.
Opened the Editor and created a new file (500x503, 72dpi, 24 bit) and it took about 2.5 to 3 minutes for the image area to show up. PSE7 was totally locked the entire time but did NOT show as Not Responding in Task Manager. Once the image shows up, any changes to the file also take 2.5 to 3 minutes. Very frustrating. Every one of my other applications are running flawlessly in this Win 7 envoronment.
Uninstalled and reinstalled with the same result. Changed out RAM (I have quite a few spares lying around) and still no change. Enabled/disabled SLI which had zero affect. Ran the executables in a variety of comaptibility modes, still with no improvement. Not sure what else to try... maybe PSE 7.0 is not compatible with Windows 7.
I went through much of this forum and couldn't find anything substantive regarding performance problems with Vista x64 and essentially nothing regarding Windows 7RC x64. Any ideas out there?
Thanks in advance,
Doug

Others have reported PSE working with some versions of Windows 7, and many have reported PSE working with Vista 64. And many people have various problems getting PSE to run on Vista 32. So it's entirely possible your problems are not directly related to Windows 7 or 64-bit.
See this FAQ for troubleshooting PSE problems:
http://www.johnrellis.com/psedbtool/photoshopelements-6-7-faq.htm#_Troubleshooting_Organiz er_crashes
and see this FAQ about PSE and Vista 64:
http://www.johnrellis.com/psedbtool/photoshopelements-6-7-faq.htm#_PSE_and_Vista

PSE 9 Scanner Issue- "File already exists"

Probably a really basic question but PSE is rejecting the first two scans of every multi-scan (usually a 4 photo scan). Says "files already exist" but they don't. They are new images never scanned before. But it will accept the last two images scanned.
I can't find a work-around and it's paralyzed my scanning of hundreds of pictures. All media types are checked under View.
Any ideas?
Thanks much!.

Hi Rick,
I'm not sure I'll be much help. Right up front I admit I've never scanned into PSE.
Are you saying that if the ScanGear software divides the images, everything is OK in PSE?
In other words, do you get the error only if you use PSE to divide the images?
If #1 is false, the fact that the location of the "existing" file is in a temp directory (and not in your specified scan folder) suggests that there is a communication problem between the ScanGear software and PSE. If #2 is true, then that's an internal PSE problem.
If you leave PSE out of the picture, can you scan directly from ScanGear and tell it to place the divided images in your scan folder?
Ken

PSE 13 - Windows 8.1 - Maus ruckelt und hängt

Hallo,
heute habe ich PSE 13 auf meinen Windows 8.1 x64-Rechner installiert. Leider ruckelt die Maus und hängt, sobald man oben über die Menüleiste mit dem Mauszeiger streicht. Alle Aktionen funktionieren einwandfrei, sobald man aber das erste Mal das Menü berührt, beginnt die Ruckelei und ein Arbeiten ist nicht mehr möglich.
Ich arbeite seit Jahren mit PSE habe parallel noch die Version 11 am laufen - nie gab es bisher mit PSE Probleme. Hat jemand eine Lösung parat?

Hi,
bei mir lag es wohl an einer Indizierung aller meine Fotos. Mir ist nach der Installation von PSE 13 aufgefallen, dass der Rechner massiv auf die Festplatte zugreift, da sie richtig laut wurde. Komischerweise liefen aber alle anderen Programme butterweich, nur PSE 13 war kaum zu bedienen. Nach 3 Stunden war plötzlich der massive Festplattenzugriff weg und seitdem läuft PSE butterweich. Ich nutze den Organizer von PSE nicht, habe ihn nicht einmal bisher gestartet, sondern springe gleich in den Bildbearbeitungsmodus.
Es hängt sehr wahrscheinlich also damit zusammen, dass der Organizer meine 1 TB große Bilddatenbank im Hintergrund indiziert hat. Wieso er das ohne meine Bestätigung machte, weiß ich nicht. Als ich kürzlich auf dem noch jungen Rechner PSE 11 installliert habe, passierte das nicht.
Jedenfalls läuft es nun so, wie gewünscht.
Den Adobe-Support habe ich übrigens während der Problemsuche auch kontaktiert; allerdings wurde kein Hinweis auf dieses Vorgehen von PSE 13 gegeben, sodass ich lange an falschen Stellen gesucht habe und Vieles deinstalliert und neuinstalliert habe, anstatt einfach 3 Stunden zu warten, bis sich PSE13 durch die Festplatte gerödelt hat.

Newbie question: how do I create a bokeh effect in PSE 8?

I am having trouble getting a blurred background effect in a portrait. Could someone please tell me how to do it. I've attached the example I am working on. All I want to do is to blur down the bricks behind the man's head, but I cannot seem to do it by creating a duplicate layer and then using the blur filter. Thanks for any help you can give.

The steps you describe are correct, so it sounds like a problem with the program. Is this a new problem or has it always been that way? Do you have this problem with other Blur tools or other Filters, or just the Gaussian Blur? You might want to post another forum topic titled "problem with Gaussian Blur"; more users are likely to read and respond to it.
You might try resetting the preferences file. This often corrects PSE problems which pop up for no apparant reason. I don't know if this works in PSE8, but there is how to do it in previous versions: Press and hold Option-Command-Shift immediately while starting PSE. The timing is critical; you may have to try this several times. A dialog box will pop up with the question "Delete the Adobe Photoshop Elements Settings file?" (or similar message depending on the PSE version). Click YES.
Here are 2 sites which address the corrupted preferences file:
http://www.northlite.net/ps/prefs.htm
http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_troubles hooting.htm#Preference

Itunes cannot find the photoshop catelog of my photos

I have photoshop elements 8.0 and the most recent version of ITunes. I had inadvertently created an extra catelog in PSE with a limited amount of pictures. Now ITunes wants to go to that cateleog all the time instead on my main catelog. How do I get Itunes to point to a different directory for my catelog. One thing I really liked was the interface between ITunes and PSE. I could sync my pictures not only on IPhone but also on my Apple TV. Now both are lost.
Is this a PSE problem or an ITunes problem? Is it possible to get ITunes to point to a different directory to find the correct PSE catelog.
Any advice would be deeply appreciated
RWB1967

Hello Kumato,
First quit all running application.
In top right corner you will see a lil magnifying glass-> click in it [spotlight]
in spotlight type in -> Photoshop.
if it gives any results in application it means its installed.
Click on photoshop if it there in drop down list.
Otherwise you need to install from creative cloud
Similarly type creative cloud in spotlight and click on it
Under apps Tab -> Photoshop CC/CS6 -> Install
or
go to creative.adobe.com -> sign in -> seach for photoshop in download center and click download.
Thanks

Trying to activate PS Elements 5.0

Every time I try to register the software, I get a message that there was a registration error indicating that an internet connection could not be found. My only options are to try again, or register later. My connection is working fine, so I'm at a loss as to why I can't register.
I have it installed on Windows 7 64 bit Ultimate edition, and other than this registration irritation the software works great. Any suggestions? Or will I have to call customer service?

IMHO, PSE-5 is the very best incarnation of the program, so I wouldn't sweat the money issue, you'll possibly only do more harm than good by "upgrading" to Adobe's newest "debacle" PSE-8. In the newer versions there is 16 bit support, whereas I don't believe there is in PSE-5. As a consequence of this PSE-5, (I don't believe), supports as many cameras in the raw format. Since Jpeg is an 8 bit only format, some cameras would only be usable with Jpeg output, despite their having raw output capability. This is where the camera manufacturers software such as "Nikon Capture" would come into play.
I saw somewhere else in the forum about Email support being a problem with Win 7 and versions of PSE earlier than PSE-8.
You can look over John Ellis's page about PSE problems; http://www.johnrellis.com/psedbtool/photoshop-elements-faq.htm#Try_Adobes_gen%20eric_troub leshooting perhaps something there will be of use.
It's worth the trouble of a phone call phone call to register PSE. At the end of last year, I was able to buy a copy of Photoshop CS-4 for $300.00 due to the fact I have several registered copies of PSE. (One would have been sufficient, I think the deal was PSE-4 and above).

Can't write keywords to photos

I have both PSE 9 and 10 on my iMac running Mountain Lion. In both versions, when I try to "Write Keyword Tags and Properties Info to Photos," I instantly get a message saying, "An error occurred while reading files or writing files to disc. The disc may be full or there my be a problem with the source media. The disc is NOT full. I tried deleting .plists for the organizer and removing saved application states (whatever that means) I repaired permissions 3 times. It told me that there was one repair it could not (or would not) make. "Warning SUID System/Library/Core Services/RemoteManagement/ARDAgent.app/Contents/MacOS/ADRAgent has been modified and will not be repaired." This means nothing to me, as I don't speak tech. It might have something to do with the fact that I recently had to replace my hard drive (under a year old). Anyway, I thought I would include that info in case it possibly had anything to do with my PSE problem.
For comparison, I have the same setup on my MacBook Pro (PSE Versions 9 and 10 with Mountain Lion). I have no problem with the write Keyword Tags, etc. on that machine.

Photos are located on Mac hard drive, under a huge hierarchy of folders (built from several iterations of Elements). But I have 2 TB of HD space, and it is not at all full. As I said, I am not having this problem on my MBP, but I want to work on the big screen of my iMac.

Color Shift when copying original photo to new canvas

Using PSE2, I am processing photos of children, printing desired sizes, but have a puzzle when trying to make a wallet sheet or other multiple images moved to one print-ready sheet. (My printer is carefully calibrated with ICM profiles for each photo paper I use.) My enhanced, clean, perfect-when-printed color works fine for the 4x6, 5x7 or 8x10 or other sizes. For example, I resize the flattened image and print a single wallet size to recheck color or paper selection. BUT, to make a wallet sheet using multiple copies of my good image (not using the print package because I want custom sizing), I copy the small image 3 times onto the new canvas with white background layer. Using the grid, I place the 3 images perfectly, flatten that strip, repeat until I have 9 wallets per sheet. However, the puzzle is, every time I print this sheet which printed perfectly as a single image previously, the new sheet of photos has a definite color shift, quite noticeable from my originally printed, both on the screen and on the photo paper. Why would the image file change somehow between the first test print of the single picture and the copied-to-a-new-canvas multiple image sheet? Can't understand why this would happen, but it does every time. Also, when printing 2 5x7 images on one 8.5x11 sheet, I have to print the image in two distinct print jobs, turning the paper between jobs so I get the original color as expected. Strange. Can you help?

Robin,
I also have PSE2 and I tried duplicating your problem but the colors are same (thank goodness!) whether printed single or multiple. Did this just start or have you always had the problem? How did you create the blank file that you placed the pictures on?
This is a long shot, but you might try resetting the preferences file; this cures many PSE problems which pop up for no apparent reason. To do this, press and hold Alt-Ctrl-Shift (Option-Command-Shift on Mac) immediately while starting PSE (the timing is critical, you may have to try this several times). A dialog box will pop up with the question "Delete the Adobe Photoshop Elements Settings file?". Click YES.

Photoshop elements 11 invalid password

it's said "invalid passeword" when i wrote the 24 digit number written on the pocket disk..... what can i do?

If it really said "password" it means you entered your serial number where something else was needed, like your computer account password. If it was a PSE problem it would have said "serial number" instead.

Tags/Captions and Flickr Upload w/ PSE4

Not sure if this is a PSE problem or a Flickr problem, figured I'd ask here first to see if anyone else uploads to Flickr.
I caption and tag my pictures in PSE, then do a "write tags to file". When I upload those pictures to Flickr (using the Flickr Uploader), maybe 95% do not have a caption, and 5% does. The difference with that 5% is that those are pictures I've edited within PSE multiple times. It seems like either my PSE captions aren't getting saved with the rest of the pictures, or Flickr isn't pulling them.
Anyone have any experiences either way or ideas? Please tell me there's a way to fix this.

Initially I imagine it not being integrated directly into PSE. In other words it wouldn't be a drop down in the share button toolbar. I've done a little bit of research and poked around in the data files and haven't found a way that I could integrate it just yet but I'm still looking. This would definitely be cool to do.
When you say, "ability to chose to send tags and captions with the pictures without having to write tags to the original file," I assume you mean not writing to the meta data of the image? Here's a quick step-by-step overview of how I imagine the app working that should hopefully clarify this point as well as make it more clear how I imagine the app running.
Let me preface the description by saying I would try and write the application in such a way where it could easily be expanded to support other photo sharing services and possibly other photo cataloging apps (though this is much less of a priority).
1.) Start PSESync (this was just an initial name idea. If anybody has any name suggestions I would love to hear them).
2.) Choose a catalog to work with (file dialog, drop-down, etc).
3.) Choose a service to sync your catalog with (this would initially only be Flickr but could be branched out to another service or even a simple XML output).
5.) Enter in needed parameters for the service (in the case of Flickr the username and password of the account your using)
4.) Press the "Analyze" button.
5.) PSESync will first check to see if your catalog has ever been synced with the selected service before. If not it will create a new table in the catalog database to contain the sync information.
6.) PSESync will then sync your images (including captions and tag information) and collections with the service. No changes will be made to the images at sync time, only the data that PSE keeps (captions, tags, etc). I may include automatic resizing of images when a new image is uploaded but this would probably come after the initial release.
By syncing I mean any information that is newer in the catalog then they are in the service will overwrite data in the service and any information that is newer in the service will overwrite the data in the catalog. The details of how this process would work are still being worked out.
I'm hoping that in the next couple of days I can get the basics of PSESync scoped and also get create the project on Sourceforge (http://www.sourceforge.net) to track feature requests, bugs, etc. I'll post that information when it's available but for the time being if anybody has any suggestions I'm all ears.

IPhoto '09 interaction

I just wanted to organize a bunch of photos, maybe some basic cropping, rotating of images, etc., then upload them to flickr. However, iPhoto is getting on my bad side.
1st, I created a set to put a bunch of vacation photos. Then I re-arranged them into the order I wanted. Mostly this was fine. When I exited iPhoto is saved the arrangement. However, in at least one occassion it did not save all the arranging I did--what a pain!
2nd, when I finally had enough of screwing around with iPhoto, and feared even more time and effort would be lost, I figured I just better upload the entire lot (about 680 photos) to flickr. Well, then iPhoto informed me it would only upload 500, dropped the remaining photos from the set, and then proceeded with the upload. What?! If there's a problem, please confirm if that is what I want to do. I've used computers for a very long time, and I never have dealt with an application that made such broad assumptions as to what should be done. Ease of use is one thing, but just doing things without confirmation is just poor design and interaction.
Is iPhoto '11 any better, or should I look for something else?

I don't know, but I think this is an iphoto problem, not a PSE problem per se. I'd ask in the iphoto forum over at apple's support site. Once you save it and leave Elements, PSE no longer has anything to do with your photo. There are some very good people who know a LOT about iphoto over there.

Auto-Analyzer adds GPS location of 0 degrees/0 degrees

Another reason not to run the Auto-Analyzer: For files not having EXIF GPS locations, it will add a longitude/latitude of 0 degrees/0 degrees. This wll only show up after you've done File > Write Keyword Tag, or after you add a keyword tag and then invoke the full Editor.

No one else seems to have experienced this problem ? I am the person who wrote to Mr Ellis, at first about the PSE problem with appended tags and then about bad geotagging. I am not happy with PSE8 and what it seems to have done to the metadata in the ORIGINAL photos.I was so annoyed with PSE8 that on Friday I deleted the catalog I and started to uninstall the program. But, problem 1 - can anyone find the Deactivate button - it's not in my help menu ?
Anyway to follow on from John's comment. Yesterday, I took 60 new photos, I geocoded them ALL using a GPX track file loaded in Geosetter. In all of my viewers the photo location was shown correctly. In PSE8 Auto analyzer was OFF. After adding some keywords and using File/Write Keyword tag only 20 of the 60 photos remained correctly geocoded.
The end result of my experiment is, after File/Write Keyword :
(i) photos which weren't already geotagged are shown as 0,0 in PSE8's map (e.g. my bathroom project was done somewhere near the African coast !)
(ii) Only 20 of the 60 that were already tagged showed correctly in PSE8's map and in the other viewing software I have.
(iii) The other 40 also show correctly in the PSE8 map and in Geosetter.
(iv) The other 40 do NOT show correctly in Nikonview NX, Opanda IEXIF,Robogeo,XnView and Rawtherapee. In all of these the EXIF metadata field for longitude is incorrect with a blank in the LongitudeRef field or just missing. In the Catalog I deleted on Friday, PSE8 ( I think it is PSE8 ?) has made these unwanted changes to many of the original pictures in the My Pictures folder (10,000 odd photos) and I am not happy !
Today, I tried one other thing. In PSE8 I relocated one of the 40 photos to "London" and did a File/ Write Keyword. This photo now worked in all of the viewers. I then looked more closely at the XMP and EXIF for the defective photos and discovered that the XMP lines for GPS data were "adjacent" in the correctly geotagged photos, but mixed up for the bad ones. So, I guess something (PSE8 ?) is writing incorrect XMP or EXIF or XMP and EXIF fields back to what were good photos ?
I tried this experiment again by writing IPTC location data into a photo using Geosetter/ www.Geonames. After saving, the the Geotagged data showed correctly !
I can't see any reason why it targetted 40 and not all of the 60 photos.
So, I don't think it is to do with Autoanalyzer. Does anyone have any ideas ? Does anyone from Adobe's PSE people read this ?
Now the annoyed bit - Deleted !
I would like to thank John Ellis for his help. But, he doesn't work for the company that made the software I bought, ADOBE do.
When can we expect v2 of PSE8, then I might have another go !
Steve

PSE 8 printing problem with HP 8750 Printer

When trying to print oversized (10 x 11) images in PSE 8 with my HP 8750 printer the printed image looks like a postage stamp. I've done everything the same as I did with PSE7 and the same printer with no problem. What could the solution to this? It's quite frustrating, not to mention the ruined 12x12 paper, which is a bit expensive. I upgraded to Windows 7 64-bit a few months ago and had no problems installing the printer or PSE 8. Everything has been working smoothly up to this point. Has anyone else experienced this problem?
Thanks for any help that you can offer.
Lizzi

Hi:
What I should have said is that the image "is the size of" a postage stamp...about 1 inch x 1 inch.
I'm still wrestling with this. I finally got a page to print out correctly, now the 2nd page is giving me fits, and I though I wrote down all the settings, but apparently I must have missed one.
Lizzi

PSE 7 Problems Fixed in PSE 8

Since PSE 6 was released, I’ve tracked all the reproducible bugs I’ve encountered and reported to Adobe. I’ve tested these problems in PSE 8 and listed the results below – problems that appear to have been fixed in PSE 8 are marked [F], and problems that remain unfixed are marked [U].
Overview
There’s good and bad news. Adobe has fixed a number of serious bugs in the Organizer, but it has left most unfixed, even though they’ve been present since at least version 6. Even worse, the two major features introduced in the PSE 8 Organizer, face tagging and the keyword-tags text box, have show-stopper problems. And even worse yet, Full Screen view is now painfully slow with large catalogs.
The most important fixes address serious problems with PSE’s handling of drives that were introduced in version 6. PSE now notices when a drive’s letter has changed, a problem that has bedeviled many users upgrading or rearranging their drives. Also, PSE now ignores the case of UNC pathnames (network drives), no longer creating duplicate volumes for the same network drive. Unfortunately, one serious bug remains: PSE still gets horribly confused when there are two drives with the same volume serial number, and it still doesn’t even issue a warning.
But many long-standing problem areas remain: The Map View is an unusable toy. The handling of metadata is riddled with bugs. Folder Location view shows the wrong contents of folders. Searching has numerous bugs making it clumsy and confusing.
Overall, of all the bugs I’ve reported, PSE 8 fixes 8 of 46 major ones and 8 of 28 minor ones:
Major
Minor
Fixed
Unfixed
Fixed
Unfixed
File Management and Tagging
4
6
2
Integration with Photoshop.com
2
5
Map View
6
Color Management
1
Metadata
10
2
3
Searching
8
5
User Interface
1
1
5
9
Slide Shows
1
1
Editor
1
1
Total
8
38
8
20
I’ve reported all of these problems to Adobe. Almost all of them are in the Organizer. Based on all the reports on the forums, it appears that the Editor has far fewer problems than the Organizer.   Perhaps that’s because the Editor shares the same code with the professional Photoshop, while the Organizer appears to be an orphaned consumer product whose development Adobe has moved offshore.
For reference, my computer is a midrange Vista laptop with a dual-core 1.9 GHz processor, 4 GB of memory, and a 7200 RPM disk (the same speed as desktop disks).
New Problems in PSE 8
[U] PSE 8 crashes or gets intolerably slow after using the new Keyword Tags text box a small number of times.
On my 4 GB Vista 32 system, PSE crashes after tagging 41 photos.
[U] If you use the new Keyword Tags text box to apply an existing tag name with a comma in it, PSE will silently create two new tags instead.
Apply the existing tag “San Francisco, CA” will create two new tags, “San Francisco” and “CA”.
[U] After applying a tag, the Keyword Tags text box loses keyboard focus and you need to mouse-click in the box again to enter another tag.
Forcing the use of the mouse defeats the purpose of the Keyword Tags text box, which is to make tagging much faster.
[U] The Find > Find People For Tagging command locks up the Organizer for about 30 seconds after you click Done (even if you haven’t made any changes), when using larger catalogs.
On a catalog with 10,000 thumbnails showing, the cursor spins for 30 seconds after clicking done. But you can work around this by doing a tag search or setting a date range to have only a small number of thumbnails showing before you invoke the command.
[U] In the Find > Find People For Tagging command, when you select Add Missing Person, you usually can’t resize the selection box by grabbing the lower-right or lower-center handles, which are the handles that most right-handed people are likely to use.
If you move the mouse very quickly so that it is over the photo before the selection box appears, you can usually resize the box with those handles. But you have to be very quick.
[U] The Find > Find People For Tagging command doesn’t do auto-complete on pre-existing People tags, making it very hard to use with existing catalogs.
I have over two hundred People tags in my catalog. Because the command doesn’t auto-complete on pre-exisiting People tags and will silently create new tags, and because I don’t remember exact spellings (that’s the point of auto-complete!), I found myself creating duplicate tags (e.g. “John Ellis” instead of “John R. Ellis”, “Bob Smith” instead of “Robert Smith”). It’s painful to clean up such a mess.
[U] Full Screen view (F11) is much slower than in PSE 7 on larger catalogs.
With a 14,000-file catalog and all thumbnails visible, PSE 7 takes 6 seconds to invoke F11, while PSE 8 takes 13 seconds.   With just 20 thumbnails visible (e.g. when working on the most recent import batch), PSE 7 takes 1 second, while PSE 8 takes 7 seconds. This makes selecting the good and weeding out the bad significantly slower.
[U] PSE doesn’t remember the settings if you toggle the Full-Screen Quick Edit Panel and Quick Organize Panel to disappear completely.
On 4:3 displays, it’s desirable to hide the panels completely in full-screen view, so you see the entire image without the panels overlapping them (that’s the point of full-screen view, no?). But PSE forgets the toggle settings, even in the same session.
[U] The keyword tagging in the Quick Organize Panel doesn’t auto-complete tags you type, making it useless with more than a dozen or so tags.
It’s worse than useless, since it will silently create a new tag if you mistype the name of an existing one. And the “tag cloud” is a silly toy that doesn’t help with hundreds of tags.
File Management and Tagging
Major Problems
[F] After reconnecting a file on a network drive, PSE will let you import the file a second time, failing to recognize it as a duplicate. The catalog is left in an inconsistent state, with two entries in the volume table for the network drive, one upper case and one lower case.
[F] The Reconnect command fails to reconnect when: you move your photos to a new drive, assign the drive the letter of the old drive to the new one, and leave both drives connected to your computer.
[F] If a hard drive containing photos in the catalog gets its drive letter reassigned by Windows, then the left-hand folder pane of Display > Folder Location view shows the old drive letter, not the new one, as containing the photos.
This sounds innocuous, but it led a user on the forums to select the wrong drive when dragging and dropping a folder, permanently deleting some files. This bug and the previous one with Reconnect had the same underlying cause – the Organizer didn’t update drive letters in its catalog. Fixed in PSE 8.
[F] The Restore Catalog command puts the wrong path into the restored catalog for folders whose name starts with the catalog name, and it will mark files in those folders as missing. For example if the catalog is named “houses”, and a folder containing photos in the catalog is named “houses photos”, files in the restored catalog will have the path “houses\ photos\” instead of “houses photos\”.
[U] Folder Location view shows incorrect folder contents when more than one keyword tag is selected in the Keyword Tags pane.
Based on reports on the forums, there appear to be other situations where Folder Location view shows incorrect folder contents, but they haven’t been easy to reproduce.
[U] The Organizer fails very ungracefully when two drives have the same volume serial number, e.g. because of the use of a disk-cloning utility.
I remain mystified that Adobe didn’t add the three lines of code that would have issued a warning when it discovered two drives with the same number. While most people will never encounter this, when it strikes someone, its symptoms are very mysterious (and a lot of people using cloning utilities).
[U] The conversion of a catalog from PSE 6 to PSE 8 doesn’t properly handle photos that are stored within the PSE 6 catalog folder (as occurs when PSE 6 was used to restore a catalog from a backup). As a result, it isn’t possible to save photos in version sets, and PSE 8 will create duplicate thumbnails in the Organizer for an edited file.
[U] File > Backup/Restore Catalog doesn’t backup and restore audio in slide shows.
[U] Using Folder Location view to move a folder containing hidden files imported in the catalog will silently fail to move the hidden files and will leave the unhidden files disconnected in the catalog.
[U] When converting a previous-version catalog whose photos are stored inside the catalog folder, as occurs when you’ve previously used File > Restore Catalog with New Location, PSE 8 needlessly copies all those photos. If you have a very large catalog, this will waste huge amounts of disk space; and if there isn’t enough disk space to do the copy, the conversion will fail instantly with a generic non-explanatory error message.
Minor Problems
[U] In File > Export, the Common Basename can no longer be empty, and a hyphen is added automatically, so you can no longer get files named 1.jpg, 2.jpg, etc.
You can get files named 1.jpg, 2.jpg, etc. but you can’t get files named p1.jpg, p2.jpg, etc. – a hyphen is still added in that case.
[U] Setting the Apply Metadata > Author or Copyright fields or the option Preserve Current Filename In XMP of the advanced options of the Photo Downloader causes duplicate files to be downloaded and imported.
Integration with Photoshop.com
Major problems
[F] Adding a photo to a second synced album will cause Photoshop.com to lose any changes you’ve made with PSE’s Edit > Adjust Date And Time.
[F] If you you rename a file that’s synced with Photoshop.com, Photoshop.com doesn’t pick up the new name (important if you’re using Photoshop.com as a backup service).
[U] Photoshop.com shows an incorrect date/time taken for photos with unknown month, day, or time.
The date/time shows as the the first month/day/minute/second in that time period in UTC that then gets converted to local time; e.g. “7/2/2005” gets shown as “7/1/2005 5:00 PM” for a user in PDT.
[U] Photoshop.com doesn’t obey the EXIF Orientation metadata field and can show photos rotated incorrectly, e.g. if they were rotated with the PSE option Edit > Preferences > Files > Rotate JPEGs/TIFFs Using Orientation Metadata.
[U] Changes to the order of photos in a PSE album aren’t synced to Photoshop.com, and vice versa.
[U] Only the top photo in a version set is synced with Photoshop.com (so you can’t rely on Photoshop.com to backup version sets).
[U] When a stack is synced with Photoshop.com, all the photos in the stack are synced, but the fact that they were in a stack is lost (so you can’t rely on Photoshop.com to backup stacks).
Map View
Major Problems
[U] It takes 4 seconds to assign a keyword tag to a photo if there are 2,000 or more photos with map locations.
It takes 2 seconds with 1,000 photos, 6 seconds with 4000 photos, and 11 seconds with 8,000 photos, and 21 seconds with 12,000 photos.
[U] Map view is unusably slow with more than 8 - 10,000 mapped photos.
When I imported 12,000 photos (the size of my catalog) that had GPS locations, the Organizer crashed a number of times when I tried to zoom and pan the Map view.   When I selected Limit Search to Map Area, PSE took over a minute to respond.
[U] Giving a map location to a tag assigned to hundreds of photos makes both the Keywords pane and the Map view unusably slow.
Giving a map location to a tag assigned to 1700 photos makes assigning any keyword tag to a photo very slow, 12 seconds.    Searching on keyword tags and Show All each take 13 seconds.
[U] Removing the map push-pin of a tag assigned to hundreds of photos mistakenly tries to update the metadata of each photo, which can take tens of minutes and fill up your recycle bin.
The weird thing is that assigning a map location to the tag doesn’t try to write the metadata of files with that tag.
[U] Moving map locations always fails, silently (too bad if you want to record backcountry locations not namable via a place name).
[U] If a photo with GPS coordinates is imported, it doesn’t show as a red push-pin on the map.
Scrolling the map or restarting the Organizer causes the pin to appear.
Color Management
Major Problems
[U] The Organizer considers photos produced by cameras set to the color space Adobe RGB as untagged with a color profile, showing their colors incorrectly.
Metadata
Major Problems
[U] The File > Write Keyword Tag command doesn’t create or update .XMP sidecars for Nikon D300 or D80 .NEF raw files (but it does for Canon CR2 raw files).
The PSE 8 Write Keyword Tag command now gives a warning when you try to invoke it on a D300 .NEF raw file. Why PSE can write sidecars for Canon but not Nikon raw files is a mystery – it’s no harder to handle one than the other.
[U] File > Write Keyword Tags and Properties fails to write the map location (GPS coordinates) of TIFFs (tested with TIFFs produced by the PSE Editor and the Nikon Coolscan V, Nikon Coolscan 5000, and Epson 4490 scanners).
[U] File > Write Keyword Tags doesn’t write the map location (GPS coordinates) into the .xmp sidecar files of Nikon D80 or Canon G9 raw photos.
[U] The Organizer ignores correctly formatted EXIF GPS locations in some files that many other programs can read without trouble; this may be because the EXIF is encoded in little-endian byte order.
[U] New dates set by Edit > Adjust Date and Time sometimes get silently lost.
See http://www.johnrellis.com/psedbtool/photoshopelements-6-7-faq.htm#_Date/times_of_files for details and workarounds.
[U] Edit > Adjust Date and Time > Shift To New Starting Date And Time and > Shift By Set Number Of Hours writes the time in UTC rather than local time, as required by the standard, causing other tools to show the wrong date/time.
[U] In Thumbnail View, the Organizer incorrectly orders files that have unknown time. For example, it will show a file dated 12/25/1976 8:00 PM PST after a file dated 12/26/1976 (unknown time) on a computer in time zone PST.
[U] If you set a file's date/time fields to all unknown with Edit > Adjust Date And Time, the value of EXIF:DateTimeOriginal isn't cleared by File > Write Keyword Tag.
[U] Edit > Adjust Date and Time doesn’t properly handle US Daylight Savings Time when setting date/times many decades ago, e.g. October 5, 1961 12:00 PM.
[U] When setting the Organizer’s date/time for imported photos containing EXIF:DateTimeOriginal but not XMP:DateTimeOriginal, PSE 7 doesn’t properly handle US Daylight Savings Time in years prior to 2007, e.g. October 31, 2006 12:00 PM.
Minor Problems
[F] The Properties – Metadata window shows the wrong value for Date Time Original when the month, day, or time is unknown.
[F] When you save an edited photo as a new file but not in a version set, the edited version picks up the date/time and caption of the original but not the keyword tags, star rating, or notes.
Now, the edited version picks up date/time, caption, notes, and keyword tags, but not the star rating, which could be charitably interpreted as a plausible design decision.
[U] Deselecting the option Use “Last Modified” Date If EXIF Date Is Not Found does not work – the last-modified date is always used for an imported file that doesn’t contain an EXIF date.
[U] Edit > Adjust Date and Time applied to a file with time “unknown” decrements the date by one day.
[U] With the Import EXIF Caption option turned off, captions pre-existing in a file’s EXIF:ImageDescription metadata field reappear in the Organizer after invoking the Full Editor.
Searching
Major Problems
[U] The timeline doesn’t correctly display date ranges spanning many years.
[U] Using the Keyword Tags pane, you can no longer exclude a parent category from a search, e.g. exclude all photos tagged with any tag in the People category.
The User Guide gives two examples of how to use category exclusion that just don’t work in PSE 6, 7, or 8. Interestingly, you can almost work around this by doing a text search of “not <category tag>”, e.g. “not People”.   But this will also exclude photos that happen to have the word “people” in their filenames, captions, or notes, probably not what you want. You can also use the text query “not tag:<category tag>”, .e.g. “not tag:places”, but this will exclude all tags containing “places” as part of their name – there is no way to get an exact match of a tag name.
[U] Find > By History > Imported On sorts the photo dates alphabetically, rather than by date/time.
When the results first display, they are now sorted by Imported From then (correctly) by Date/Time. However, if you click on the Date/Time column header to sort by that column, the dates are sorted alphabetically (incorrectly).
[U] Find > By History > Imported On takes a couple of minutes on a large catalog, making the command almost useless.
[U] Find > By History > Imported On shows a scary message “Deleting Keyword Tags” that is apparently harmless.
[U] Searching with the Find Bar for “1 star and lower” doesn’t show photos with 0 stars.
Find > By Details > Rating Is Lower Than 1 Star does work.
[U] Searching for “0 stars only” doesn’t work for photos in a catalog converted from PSE 5.
[U] Searching with date ranges doesn’t properly handle time “unknown”.
Minor Problems
[U] The Show All button sometimes doesn’t appear if you quickly type a query into the Search text box and hit Enter.
[U] Setting a date range and then excluding two tags from the search clears the date range.
[U] Show All doesn’t clear a date range set by Find > Set Date Range (can be very confusing).
[U] Save Search Criteria As Smart Album isn’t available if a date range has been set but no other search criteria have been.
[U] When searching, you can exclude a keyword tag and then include an album, but you can’t do it in the other order.
User Interface
Major Problems
[?] On 1024x768 displays, and sometimes at higher resolutions, the Editor Print window is positioned to perfectly obscure the scroll bar of the drop-down list of printer profiles, leading people to think their printer’s profiles aren’t available.
I can’t reproduce this in PSE 8. The Editor’s Print dialog is all rearranged. But this bug struck some people and not others, so it may be still lurking.
[U] The menu bars don’t display if you have changed the screen DPI to be larger than 96 (as many people do on today’s ubiquitous high-res displays).
Adobe should be embarrassed about this, given that more and more computers are shipping preconfigured with higher DPIs. See http://www.johnrellis.com/psedbtool/photoshopelements-6-7-faq.htm#The_Organizers_Menu_Bar_ doesnt_show for a workaround.
Minor Problems
[F] Copying a paragraph from Microsoft Word and pasting it into the Notes field of a keyword tag causes some of the spaces between words to be deleted.
[F] In the full Editor, if at least one open photo is minimized to the Project Bin, Ctrl-Tab no longer cycles through the open windows.
[F] The Editor window can’t be resized the standard Windows way by grabbing any edge, just the lower-right corner.
Well, almost – you can grab the left, right, and bottom edges but not the top.
[F] Alt doesn’t underline the shortcut letters of top-level menu items in the Full Editor (but it does in the Organizer).
Both the Editor and Organizer don’t show the underline until you let up on the Alt key, whereas other Windows program show the underline when you first press the Alt key.
[F] The width of the Editor's Palette Bin can't be adjusted by dragging the left edge, as you can with all the other similar panes (Project Bin, Organizer Bin, Map View).
[U] In the Properties window of Full Screen mode, if you click in the Notes field and do Ctrl-A to select all the text, then click in the Caption field and do Ctrl-A to select its text, the notes remain highlighted.
[U] In the Organizer, Help > System Info reports the wrong amount for “Built-in Memory” on computers with more than 2GB of installed memory. (The command reports the correct amount in the Editor.)
[U] The setting of View > Show Borders Around Thumbnails isn’t remembered after you restart PSE.
[U] Ctrl-A to select all text doesn’t work in the text fields of the Properties window.
Interestingly, you can use ctrl-A in the text fields of the full-screen mode Properties window.
[U] Dialogs in the Editor sometimes bounce back when you try to move them.
[U] Dates are shown by Display > Import Batch as 2\20\2008 rather than 2/20/2008.
[U] In Create > Slide Show > Slide Show Preferences dialog, you can't use backspace or delete to clear the text in the Static and Transition Duration fields -- you need to select the text and then type over the selection (non-standard Windows behavior).
[U] Escape doesn’t close the full-screen-mode Properties dialog.
[U] You can’t use the Windows Explorer Tile command to tile the PSE Organizer and Editor windows.
The Editor can now be tiled by Windows Explorer and other window managers, but the Organizer still can’t.
Slide Shows
Major Problems
[F] The duration of a video clip included in a Slide Show is set to the default duration, not the length of the video clip, and right-click Edit Duration doesn’t change the clip’s duration.
PSE now sets the duration to the length of the clip. You can’t edit the duration, though – you can invoke Edit Duration, but PSE ignores the new value.
[U] An audio caption attached to a photo isn’t imported into a slide show even though the option Include Audio Captions as Narration is selected.
For an individual slide, you can give the Use Existing Audio Caption command to import that photo’s existing audio caption.
Editor
Minor Problems
[F] The Editor crashes if you invoke Quick Fix and use just one Touch Up tool (e.g. Whiten Teeth) and then save the file (but your changes are correctly saved).
[U] The File > Save For Web command doesn’t remember the last settings (e.g. file format and quality) after your restart the Editor.
For a workaround, see http://www.johnrellis.com/psedbtool/photoshopelements-6-7-faq.htm#_Allow_Save_For.

John,
Firstly, my apologies for the length of this post – it has been fermenting a while. For those in a hurry I have split it into two sections – the first contains some general comments on the situation with PSE (v 7 in my case) and Adobe (as I see it) and the second contains a list of issues that I have encountered and some suggestions for improvement. As with you, my comments are largely directed at the Organiser module within PSE.
Part 1:
Before going any further I’d like to say what an excellent job you’ve done in cataloguing, understanding and in many cases providing solutions to a number of bugs. Adobe should be paying you a hefty sum for doing this work. It’s a welcome change from a large percentage of what you read in blogs and forums to see things dealt with systematically, objectively and in an informed way.
I’m less impressed with Adobe’s approach. In my opinion, if you choose not to provide program updates to your customers (i.e. you get what you bought in the box and that’s it) then you have a moral obligation to make sure that what you sell is as robust and free of bugs as possible.
I would be very surprised if they were not well aware of the comments you have made (if they aren’t then that would indicate an appalling failure of their ability to process feedback). The fact that they have not, in subsequent releases, dealt with all of the issues that have been highlighted is not good. I would go further and suggest that it is actually a breach of fair trading practice and disingenuous to sell the product as “fit for purpose” knowing these bugs are still in place.
It’s unreasonable to expect software to be absolutely faultless, and this is why the issuing of updates is a much “fairer” system. The problem, I think, with Adobe’s approach is that to entice new customers to each release they need to provide new features. A natural consequence of this is that there is a temptation to prioritise development of new features rather than providing solutions to existing issues. There is no incentive for Adobe to change this state of affairs for as long as customers are purchasing their products. In this respect one of the problems is that many of the reviewers to whom prospective customers go will rely on first impressions and will not uncover many of the issues. Adobe may be comfortable with this situation (and on relying on the reflected aura of Photoshop) but their product is not cheap and there is plenty of scope for competitors to provide a more robust, dependable product at cheaper price. With free applications like Picasa they will need to be very careful they don’t drop the ball.
Don’t get me wrong I think the concept of PSE organiser is excellent (I actually prefer it to my experience of Lightroom), it is the quality of execution that I have issues with.
My first experience of PSE was version 3 and this was positive enough for me to purchase PSE 7. However, my biggest disappointment with PSE 7, because to me it is fundamental, has been the quality of rendering images in full screen mode. Yours is the first comment I have seen that comments on the appearance of “jaggies” when displaying images in PSE. My understanding is that this relates to the anti-aliasing which is carried out when converting from image to display resolution and the level to which this smoothes out gradients in hue, saturation and luminance. I never observed this problem is PSE 3. Although the degree of anti-aliasing is a subjective preference, I was deeply disappointed and still find it hard to believe that free or bundled software (picture manager, windows picture viewer, etc) can manage this when PSE 7 can’t.
Anyway, I’m not sure how to illicit a change from Adobe. One way is to write the sort of rant I have above although I doubt this will make much difference. In any case keep up the good work and hopefully something will come of it.
Part 2:
Some issues I’ve encountered:
Migration from Windows XP to Windows 7 – change in directory structure means that the “documents and settings” part of the user directory path in XP (i.e. c:\documents and settings\<<username>>\etc.) is now a shortcut which redirects you to the new location for user files which is c:\users\<<username>> \etc. If you are migrating from an old XP machine to a new Windows 7 one, you’ve kept your username the same and you have tried to retain the same directory structure then PSE 7 will still find files in your catalogue with the old style path. However, it will not recognise duplicates if you accidentally re-import the same files now they are on your Windows 7 machine. My workaround for this is to use an external file manager (e.g. windows explorer) to change the name of the directory that contains all of your photos. This causes PSE 7 to fail to resolve the path locations. You can then can select the relevant files and reconnect using the reconnect facility (File-Reconnect-Missing Files);
Watched folders are lost for any drive other than C when PSE 7 is closed and then reopened;
Duplicate files are not recognised and can be imported if they are not on the C drive (i.e. on an external drive);
Selecting a category selects all of the keyword tags/subcategories beneath it but excluding it does not exclude all of the keyword tags/subcategories beneath it; however, both selecting and excluding a sub-category selects and excludes the tags/sub categories beneath it;
Searches bring back the entire version set or stack even if only one of the files within meets the search criteria;
The instant search facility will sometimes decide that a number typed in is a date and will not find some files you would expect it to e.g. those where the number typed in is part of the filename rather than a date;
Anti-aliasing is insufficient – jaggies appear on jpegs displayed at certain zoom level. Interestingly this does not seem to occur if a jpeg has been created from a raw file through PSE 7 rather than an external application (at least for the camera I have).
Some suggestions:
Find duplicates facility;
Sort by filename and other file data;
Hide directories in the folder directory pane of the folder view if they contain no imported files – in PSE3 this was the only option and was actually quite useful to confirm that there were no imported files in a certain location (e.g. if e:\...etc was not in the list then you knew that you had no imported files located on the e:\ drive). It would be good to have this a display option.
Allow filters to be applied only to selected files;
Allow files to be rotated in the organiser without actually resaving them as a rotated file.

PSE 10 problems

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