PSE 10 stuck in restoring people recognition

I just upgraded from PSE 8 to 10 and now am stuck in restoring people recognition.

Operating system?
Describe in more detail exactly what you did, and what is happening.
Ken

Similar Messages

  • Installing PSE 10....get hung up "restoring people recognition data"

    The installation seems to work OK.  My pictures show up in organizer.  but, program won't allow any options and shows "Restoring people recognition data".   stays at 1%.   stuck there.  I have tried reinstalling the software.  same thing.  hlep would be much appreciated.

    Moving this discussion to the Photoshop Elements forum.

  • 'Restoring People Recognition Data' hung up

    Have installed new Elements 9 and Premiere 9.
    All works well, except can't get into organizer without hanging up on this
    message, 'Restoring People Recognition Data'.  It shows 2% progress and just hangs there.
    I have to close out of program to do anything.
    Please help.
    Thank you,
    Mark Choate

    here I am one year later than others on this thread and I am having the same problem moving to PSE 11 after installing it on a new machine.  I backuped up the PSE 8 catalog on my old machine (onto a removable USB terabyte drive that includes both the photos and backup).  I moved the drive to the new machine.  I restored to new location  (also on the terabyte drive, but not the same place as the backup or the photos).
    Hours later, it hungs up on "restoring people recognition".  The only difference is that my percent is 3% not 2%.  :-(
    I killed it and tried to open PSE.  It stops at the same place.
    As it says on
    http://forums.adobe.com/message/4083141
    I tried open with shift to create a new catalog and after creating a small other empty catalog
    I unchecked properties | Media-Analysis | Analyze Photos for People Automatically. 
    I closed everything
    Reopened with shift held down.  It asks to pick a catalog.  I switch to the big restored one and I get the same hang on restoring people recognition.
    So, this did nothing to change the behavior, so I can not used PSE 11 yet.
    Message was edited by: P.Hill.SEA

  • Photoshop Elements 10 hung up at Restoring people recognition 2%

    Hello
         I just buy Photoshop Elements 10. after install, I could not open Organizer because it is hung up at "Restoring People Recognition 2%"
    Please help. Thank you

    Hold down the shift button when you open Elements Organizer. Try to create a new catalog and see if it launches the organizer. If it does go to "edit" menu then preferences.Under preferences you have an option to select media-analysis, click it and uncheck the option for "analyze photos for people automatically". Click OK the close the organizer. Hold down the shift key again to launch the catalog manager then select the original catalog that could not be opened then click open. Hopefully you can open organizer now.

  • Start up Adobe Photoshop Elements 11 - why does it stall at "restoring people recognition data" 42%

    I just downloaded and installed Adobe Photoshop Elements 11 & Adobe Premiere Elements 11 (Windows,English). When it starts up it stalls at the dialogue box "restoring people recognition data" 42%.
    I have to close the program then the whole thing happens again.
    Pretty frustrating for $150............... to upgrade from Elements 8

    This seens to be a problem of Media Analysis which generally arises if there are too many/too large assets in your catalog.
    Just try the following steps:-
    1. Go to Edit->Preferences->Media Analysis
    2  Go to People Recognition options
    3. Uncheck the "Analyse Photo for People recognition".
    4. Press "OK"

  • Restoring People Recognition hangs PSE12

    I upgraded my computer from XP to Windows 7 and installed all the updates for Windows 7 before installing PSE12.
    After installing PSE12, I converted my PSE8 organizer catalog to PSE12.  I had to rename the catalog since the default name was already used.  The conversion worked fine and the photos showed up in the browser.
    However, a process started called "restoring people recognition". I only used face matching a few times in PSE8 and don't really want to use it in PSE12.  Anyway  the process  showed 9% completion and stops and PSE12 organizer is unresponsive.  At this point I cannot use the organizer since it gets hung on the "restoring people ..." process even after rebooting.  Also, I looked for a process to kill in the task manager but was only able to kill the entire PSE12 organizer.  Any suggestions?

    Moving this discussion to the Photoshop Elements forum.

  • Restoring People Recognition Data issue

    upgraded from elements 8 to 11 and Organizer keeps hanging. says "Restoring people recognition data"  stays at 20% and never moves.  Tried several times.  Tried holding Shift, but not dice.

    Click on the add people icon at the bottom of Organizer and leave indexing to run until complete.

  • Restoring People Recognition Data

    I downloaded elements 11 as an upgrade from elements 8. The download went fine but now I am frozen on "Restoring People Recoginition". My old version of Elements 8 is still activated. Could this be the Problem?

      PSE8 should not be the problem. Try temporarily turning off auto-analysis.
    Go to Edit >> Preferences >> Media Analysis
    Uncheck all the boxes and click OK
    If the Organizer won’t budge try getting to the prefs via the Editor:
    Edit >> Preferences >>Organize & Share
    You can re-start people recognition at any time by clicking the Add People icon at the bottom of the organizer and then let the indexing run again.

  • PSE 10 - "Restoring People Recognition Data" Hangs

    Just purchased PSE 10 yesterday and have yet to use it, because it hanges a 60-70% even after hours. 
    Unsuccessfully tried:
    Cancel button 
    Ctrl+Alt+Shift button depressed before clicking on organizer
    Waiting 10 hours…
    Specs:
    Windows 7 – 64 Bit

    I ended up following the work around answer at thread http://forums.adobe.com/thread/729630
    Unfortunately, all recognition data is lost...
    Not very please with PSE 10.

  • Restoring People Recognition Data: Elements 11 Organizer is frozen @ 55%. Why?

    Windows 7 Professional O/S.
    Prior version Elements 8 also installed.

    The Organizer preferences may have become corrupted, needing to be automatically re-built on a re-start.
    Close Elements.
    Click the Start Button and then your user name (in place of mine) and navigate to:
    C: Users >> 99Jon >> AppData >> Roaming >> Adobe >> Elements Organizer >>11.0 >> Organizer
    Delete the PSA file (with key symbol) and delete Status.dat
    After deleting these two files re-start the program
    AppData may be a hidden system file. See the link to reveal hidden files.
    http://windows.microsoft.com/en-US/windows7/Show-hidden-files

  • Problems with People Recognition in PSE 9 that were not in PSE 8.

    Hello, I recently downloaded PSE 9 Trial Version and imported a PSE 8 Backup into PSE 9.  It took quiet some time but it eventually converted the library to suit PSE 9.  I have noticed a couple of small things that I find very irritating and that seem to be a step backwards.  Firstly, when I am in people recognition mode, not all of the names auto complete when I type in the first 3 or 4 letters of the name like they used to in PSE 8, even though the people are in my people list.  This might not seem like a huge problem, but I have 100's of people in my catalog and if I do not spell the name exactly as I typed it before, I will create a second instance of the same person.  Secondly, when a bunch of faces come up in the "Name these people" Screen, I used to be able to hold down Shift or Ctrl key and select multiple people to name at once, PSE 9 wont let me do this, I have to name them one by one, even if they are the same person.  I'm sure this is just a small issue that Adobe will get around to, but it is a huge turn off from PSE 9.

    So it sounds like PsE is installed correctly if new people tags work correctly.
    I have seen another issue that might be related.  You can manually create a people tag by adding it to the people category.  As long as this tag exist in the 'root' people category, people recognition seems to work correctly.  You can also have people recognition create a tag during the people recognition process.  These are two different tag types if you look inside the database.  And they behave differently.  For example, you can merge tags which have been manually created whereas this functionaliy is not possible for tags created through people recongition.  (By the way, I would not recommend merging the manual tags because you will run into issues when PsE finds a face on a merged and deleted tag).
    Once a face has been tagged to a manual people tag, the tag can be moved into a sub-category.
    I don't know if tags created in PsE 8 are considered to be manual or not in PsE 9 but this may explain some things
    Have you tried to move the people tags to the root people category and see if the functionaly works as expected?
    I can't help you beyond this -- you have exhausted my people recognition skills.

  • Can the people recognition function in PSE 9 be configured to look for a specific person?

    HI All:
    I have over 100k photos in my library.  I'd like to have PSE 9 search through these images and identify only my family members.  For instance, I would like PSE 9 to serach for images of only my daughter and provide a tag for each image that contains her picture.  With this many photos it just takes too long to use the people recognition function because I must go through every person (face) that it identifies rather than just my daughter's.  So, is there a way in PSE 9 to restrict the photo recognition feature to search for only one person/face?
    Thanks, Jeff

    I have the same need. We have numerous app vendors that change their certificate that I need to deploy to 2500 PC's. We were using the registry via MS JVM to import these certificates. That is no longer an option with 2003 Server and Vista not supporting MS JVM. I have tried the Keytool as a login script process but it keeps asking for a password. Doubt we would ever be able to locate anyone who would know what it was. So far I have found the system deployment setup but am having problems actually getting it to work. Here is what I have so far for the deployment.config:
    deployment.system.config=file\:/M\:/Winstall/Utils/Javacert/deployment.properties
    deployment.system.config.mandatory=false
    The deployment.properties has:
    deployment.system.security.trusted.certs=file\:/M\:/Winstall/Utils/Javacert/Trusted.certs
    The Trusted.certs file ahs all the certificates we support from a network application point of view. Any help would be appreciated.
    Bill

  • People Recognition in PsE 8 vs PsE 9

    I have 16000 photos currently in PsE's version 8 organizer.  I'm thinking about moving to PsE 9 (also PrE 9).  Have PsE 9's people recongition features improved?  One of the previous releases of PsE would show faces from many photos and allow you to manually tag the photos.  This was very optimized -- although it would not attempt to automatically recognize the faces.  PsE 8 seems to only allow recongition in one photo at a time which is very slow - although it seems to actually guess on the faces for you as a head start.  What has changed in PsE 9?

    well , pse 9 has come up with better People Recognition this time , they have made the user interface better and speedier. Also , if you want to tag multiple faces at one time them simply select the desired images and click on face button present in the keyword panel. This will show up a dialog which will ask you to label some faces . On the basis of that it will give your suggestions too Hence making the entire process smoother.
    Its surely worth a try !

  • Reset "ignore" in people recognition in PSE 9

    Hi all,
    First, as I am no native speaker: please excuse my bad English, thanks.
    Does anybody know how to reset the people recognition?
    Problem: I did people recognition over my whole catalog. Doing this, I told PSE to ignore some people. Now, after a while, I would like to tag these people too (and not by using the "white rectangle" manually for some thousands of photos).
    If I click on people recognition now, PSE tells me, that there are no people unrecognized any more.
    ==> how can I get PSE 9 to "forget", which people where ignored and to suggest them all (except the ones with tag) again?
    Please help without forcing me to delete all my tags already set ;-)
    Thanks a lot in advance!
    Mano

    I would not recommend you remove the BreezeData folder or any content within this.  You will loose the ability for PsE 9 to make people suggestions on the existing media in the catalog.  In addition, attempting to run People Recognition on any existing media in the catalog will issue a dialog "No unabled people found in your selection" even though there are unlabled people.
    The only way I have found to reset the "ignore" option is to remove the media from the catalog and then re-import it.  Export the tags before you do this.  You will have to confirm faces again.  I would try baby steps with a small test catalog to make sure you don't loose anything before you try this on your real catalog.
    It would be great if Adobe could add an option (Under the Edit menu and with the right mouse click) "Run People Analysis" on photos which would allow you to start over with people recognition on a photo.  This would add the bounding boxes which were removed with the "ignore" click.
    This is what I think is happening...
    Once a media item is added to the catalog, a flag is set on that media item telling it that People Analysis has not been executed yet.
    If Media-Analysis/Analyze Photos for People Automatically is enabled, the People Analysis will run on newly imported photos.  This will identify potential people with the bounding boxes and some data which helps identify the face.  This creates the data in the BreezeData folder.  I think the bounding box information is also duplicated in the catalog.pse9db file -- but face identification data.
    If Media-Analysis/Analyze Photos for People Automatically is not enabled, People Analysis will run when you click on the "Start People Recognition".
    The people tag information is also stored in the catalog.pse9db file when you 'confirm' a face to the bounding box.
    Some flag must be set in the catalog.pse9db file after People Analysis is run on a photo to tell the system that People Analysis has run.  This prevents it from running ever again on that particular media item.  Running Auto-Analysis will not run People Analysis as it seems these are considered to be separate tasks.
    You will also run into problems if you edit a photo using photoshop elements and save it as the same file name.  Again, the Organizer will not make any recommendations on faces because people analysis was run once on the photo -- even though the content may have been changed.  The "Run People Analysis" option would help with this scenario as well!

  • People recognition error in PSE 9 Organizer

    I am new to PSE and PRE. I purchased version 9, installed and began importing my photos and videos. My library has 8566 entries. At first people recognition worked fine finding photos with faces and suggesting names as I entered them. Then it read "No unlabeled people found in your selection." I thought this was great because I had everyone tagged. I noticed as I looked through my photos that not everyone is tagged. Now I get boxes asking "Who is this?" and when I click the box I no longer get a suggestion. Also if I try to run people recognition it says "No unlabled people found in your selection." I get this message even after importing new photos that were just taken. PSE Organizer recognizes the face but still says no unlabled people. How can this be? Please help.

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    Flagelpater wrote:
    I am also fighting the same problems.  Tried the suggestion by RDNelson #13 with No Success. Not impressed with ADOBE's response so far.  I have not tried the new catalog procedure yet because I do not want to get 90% finished and have it fail again.  Thank you to all that have responded and I wonder how many others are reading but not joining in?
    Can you tell me what is happening after you tried my suggestions.  Are you still getting "No unlabled people found in your selection" when pressing the Start people recognition button?
    I may have duplicated this issue.  I will ask that you investigate something else.  First, some background information...
    Running face recognition makes an entry in the catalog.  In addition it creates a file for every photo which face recognition is run on.  This file is placed in the BreezeData directory under the catalog directory.  I was able to duplicate the issue where the propmt "No unlabled people found in your selection" by write protecting the BreezeData directory.
    Possibly, there are issues with this directory on your system.  I just helped someone else who had directory permissions on the .dat files which caused other issues.  Possibly there are permission problems in this directory?  Or, could this directory contain too many files (NTFS volumes should allow for a very large amount of files)?
    This is what I would like you to check...
    1) Check to make sure the security settings are set to "Full Control" on the BreezeData directory.
    a) Right click on the BreezeData directory from the Windows Explorer
    b) Click on the Security tab
    c) Click on the Advanced button
    d) Click on the Effective Permissions tab
    e) Click on "Select..."
    f) Type in the user name which is currently logged in or the user name you wish to check permissions on in the box "Enter the object name to select (examples):
    g) Press the "Ok" button.
    f) Review the checkboxes in the "Effective permissions" list to ensure there is a checkbox next to all items in the list.
    If you don't have sufficent permissions, then add full control to the desired users.  You may want to verify that the catalog and all content under the catalog is set to Full Control.  Make sure to exit the Organizer and restart before you try face recognition again.
    2) If 1) does not indicate any problems, see if you can actually navigate to the BreezeData directory.
    a) How many files are in this directory?
    b) Can you open up any file?
    c) Can you create a temporary file such as a word document or even a text file with Notepad?
    Note that the same thing happens for media-analysis except for a file is created in the CAXMPFiles directory for every photo analyzed.
    I hope this helps.  I'm not sure I can help you beyond this and it would be best to contact Adobe directly to report this.

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