PSE 11 crashes in Windows

I have Adobe Photoshop Elements 11.  I just installed it and it can't load up without crashing.  It always gets to the "Loading Workspace screen" and then this error happens
Problem Event Name:
APPCRASH
  Application Name:
PhotoshopElementsEditor.exe
  Application Version:
11.0.0.0
  Application Timestamp:
503fe13a
  Fault Module Name:
AcGenral.DLL
  Fault Module Version:
6.1.7601.17514
  Fault Module Timestamp:
4ce7b6ff
  Exception Code:
c00000fd
  Exception Offset:
00022e51
  OS Version:
6.1.7601.2.1.0.768.3
  Locale ID:
1033
  Additional Information 1:
f36f
  Additional Information 2:
f36f1d78801fe1a40de1d7725e8e4022
  Additional Information 3:
ab65
  Additional Information 4:
ab6526cc3ee0ca34fe5b531345fd26a9
Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt
Here is what I tried: 
I have a Windows 7 64 bit 1tb, 8gb of ram PC.  I have a Cannon Pixma printer
I tried clearing the preferences.  Not sure if that is working because the program crashes as I am deleting the preferences.
I only have one printer driver
I have run it in compatibility mode
What am I missing?

I moved this to a separate thread, editor118, so that more windows folk will be likely to see it.

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