PSE 11 Crashes on Copy/Move or System Info

Whenever I select "Copy/Move to a removeable drive", or select "System Info", PSE 11 crashes with a "Elements 11 organizer has stopped working".
Using PSE 11 on Windows 7.

It also crashes when Share/Online album/Create New album/Next .....for either Photshop Showcase or export to CD/DVD.
However, it does work for Export to Hard Disk.

Similar Messages

Final Cut 10.1 crash when copy/move events

Final Cut 10.1 crash or hangs up with spinning beachball when copy/move several events between libraries at once. The problem happens more often than not when managaging media in different libraries on same and/or different disks.
Move or copy one event at a time works, but not several events at the same time.
The problem occurs on an 21.5 iMac (mod 2010) i3, 12 Gb RAM, 500 Gb HDD with external WD FW800 disk, an 27" iMac i7 (mod 2010), 12 Gb RAM, 1Tb HDD with external LaCie FW800 disks as well as with a 13" MacBook Pro (late 2012) i5, 16 Gb RAM, 480 Gb SSD with 1Tb External thunderbolt disk.
Just checked one of the external drives that had problems with move/copy with Disc Manager and there were no errors.
/Casi

I tried the same thing with smaller (200 Gbyte) library and this problem didn't occur.
My guess is that something fishy was going on with the large (>1 Tbyte) default libraries during upgrade to 10.1 and therefore not found during test of move/copy functionality.
My own two machines are now upgraded to 10.1.1, but I have not dared to see if this work with an on-going project ;-)

LR5 (non-beta) Crashes when going to Slideshow, System Info

LR5 (the final one, not the beta) crashes 100% of the times I try to go to the Slideshow module. It also crashes 100% of the times I try a simple Help/SystemInfo.
I had no such problems with LR3.x and LR4.x, and my system (Win7 64bit) is otherwise perfectly stable and has all the latest patches/updates). The problem occurs even with a "clean" install of LR5 (i.e. without upgrades or migrations from LR4).
As it is, LR5 is unusable for me. HELP.
Ezio.

Hi Ezio,
Just had a quite similar problem, the installed LR5 crashed every few minutes and always when editing or adding custom text to the slideshow. I had the impression it was crashing even more often when using the 2nd screen.
Workaround: I uninstalled and from the unzipped installation folder, I installed manually the 32bit version (on my 64bit Win7). This 32bit installation now works fine so far.
Just try this to get a working installation. Still a pitty for LR5 to be as buggy as this.... did not know this king of issue with LR4.
Vitalis

Crackling sound on file/dir copy/move

I've noticed for several months that when I copy/move files/dirs I get a distinct short 'crackling' or static sound. Very short (under 1 second) but loud and piercing. What associates a sound with an action (like copy/move)?
Anyone else?
iMac Mac OS X (10.4.9)

I've noticed for several months that when I copy/move
files/dirs I get a distinct short 'crackling' or
static sound. Very short (under 1 second) but loud
and piercing. What associates a sound with an action
(like copy/move)?
System Preferences > Sound > Sound Effects: the “Play user interface sound effects” checkbox.
Dual-core G5 2.3 GHz Mac OS X (10.4.9) 2.5 GiB RAM

Help / System Info causes PSE 11 to Crash

When I select Help, then System Info, PSE 11 crashes with a "Elements 11 organizer has stopped working".
Any suggestions?

There is no import option in Full Screen. You need to be in Windowed mode to import.
Regards
TD

CS4 crash when accessing System Info dialog

Hi,
I'm experiencing a crash when I try to launch the System Info dialog from within Photoshop CS4 (11.0.2) 64-bit running on Windows 8.1 Pro x64.
Photoshop is attempting to read through a NULL pointer and is generating an access violation (0xC0000005) exception.
I've pasted info from running PS under windbg below to help your devs investigate. I can also provide a Windows crash dump file if that will help.
If I had to guess I'd think that this had something to do with a display driver, but the driver for the display hardware in my Toshiba laptop (Intel x3100) is provided by MS in the box with Windows 8.1 and there are no updates for this driver (either from MS or Intel).
If this is determined to be a bug, I'm willing to test the fix on my machine to verify.
Thanks for your help.
Don
(1774.1744): Access violation - code c0000005 (first chance)
First chance exceptions are reported before any exception handling.
This exception may be expected and handled.
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Photoshop.exe -
Photoshop!AIF::float3::size+0xb4f9f:
00000001`410ce62f 381a            cmp     byte ptr [rdx],bl ds:00000000`00000000=??
// Disassembled code executing when the fault occurs
0:000> u 00000001`410ce600 00000001`410ce631
Photoshop!AIF::float3::size+0xb4f70:
00000001`410ce600 48894c2408      mov     qword ptr [rsp+8],rcx
00000001`410ce605 57              push    rdi
00000001`410ce606 4883ec30        sub     rsp,30h
00000001`410ce60a 48c7442420feffffff mov   qword ptr [rsp+20h],0FFFFFFFFFFFFFFFEh
00000001`410ce613 48895c2448      mov     qword ptr [rsp+48h],rbx
00000001`410ce618 4889742458      mov     qword ptr [rsp+58h],rsi
00000001`410ce61d 488bfa          mov     rdi,rdx
00000001`410ce620 488bf1          mov     rsi,rcx
00000001`410ce623 33db            xor     ebx,ebx
00000001`410ce625 895c2450        mov     dword ptr [rsp+50h],ebx
00000001`410ce629 4183f8ff        cmp     r8d,0FFFFFFFFh
00000001`410ce62d 751f            jne     Photoshop!AIF::float3::size+0xb4fbe (00000001`410ce64e)
00000001`410ce62f 381a            cmp     byte ptr [rdx],bl
00000001`410ce631 743f            je      Photoshop!AIF::float3::size+0xb4fe2 (00000001`410ce672)
// Register contents when fault occurs
0:000> r
rax=0000000000000000 rbx=0000000000000000 rcx=000000000013cee8
rdx=0000000000000000 rsi=000000000013cee8 rdi=0000000000000000
rip=00000001410ce62f rsp=000000000013cdd0 rbp=00000000000407ca
r8=00000000ffffffff r9=0000000000000000 r10=00007ff9a5400000
r11=000000000013cdf0 r12=000000000013d030 r13=0000000000000000
r14=0000000000003a9c r15=0000000005742b20
iopl=0         nv up ei pl zr na po nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b             efl=00010246
Photoshop!AIF::float3::size+0xb4f9f:
00000001`410ce62f 381a            cmp     byte ptr [rdx],bl ds:00000000`00000000=??
// Callstack
0:000> kb
RetAddr           : Args to Child                                                           : Call Site
00000001`40e689e4 : 00000000`0013cee8 00000000`00000000 00000000`00000000 00000000`00000000 : Photoshop!AIF::float3::size+0xb4f9f
00000001`40e690be : 00000000`0013d030 00000000`00000001 00000000`072ef880 00000000`07260e90 : Photoshop!AIF::DataFlow::Node::hasUniqueName+0x3fc314
00000001`40e6a080 : 00000000`0013d030 00000000`072604a0 00000000`072603b0 00000000`072609e0 : Photoshop!AIF::DataFlow::Node::hasUniqueName+0x3fc9ee
00000001`40e6a1d0 : 00000000`00000000 00000000`05742b20 00000000`05742b20 00000000`00000000 : Photoshop!AIF::DataFlow::Node::hasUniqueName+0x3fd9b0
00000001`41114ecf : 00000000`05742b20 00000000`000407ca 00000000`05742b20 00000000`54545053 : Photoshop!AIF::DataFlow::Node::hasUniqueName+0x3fdb00
00000001`4111d7f1 : 00000000`00000000 00000000`05640ad8 00000000`032f5490 00000000`05640ad8 : Photoshop!AIF::float3::size+0xfb83f
00000001`4111d983 : 00000000`05640ad8 00000001`411ea06d 00000000`00003a9c 00000000`056a9c00 : Photoshop!AIF::float3::size+0x104161
00000001`40baf22c : 00000000`00003a9c 00000000`056a9c00 00000000`05640ad8 00000001`00000001 : Photoshop!AIF::float3::size+0x1042f3
00000001`410e4847 : 00000000`056a9c60 00000000`05640ad8 00000000`056a9c60 00000000`05640ad8 : Photoshop!AIF::DataFlow::Node::hasUniqueName+0x142b5c
00000001`410e4da7 : 00000000`00000001 00000000`0a04c028 00000000`0a04c020 00000001`4053a80f : Photoshop!AIF::float3::size+0xcb1b7
00000001`410e08b6 : 00000000`0a04c020 00000001`400452ee 00000000`00000000 00000001`404eb8c4 : Photoshop!AIF::float3::size+0xcb717
00000001`410e2e1c : 00000000`00003a9c 00000000`0a04c020 00000000`0a04c020 00000000`00003a9c : Photoshop!AIF::float3::size+0xc7226
00000001`408675a0 : 00000000`00003a9c 00000000`0a04c028 00000000`00000001 00000000`00003a9c : Photoshop!AIF::float3::size+0xc978c
00000001`410e4847 : 00000000`072eacc0 00000001`4094e779 00000000`072eacc0 00000000`00003a9c : Photoshop!AIF::OGL::GLSLObject::objectID+0x36f960
00000001`410e4da7 : 00000000`00000001 00000000`00000001 00000000`00000001 00000001`410dbbc8 : Photoshop!AIF::float3::size+0xcb1b7
00000001`410e08b6 : 00000000`0d7c4970 00000000`00000001 00000000`0d7c4970 00000001`410e421b : Photoshop!AIF::float3::size+0xcb717
00000001`411d4843 : 00000000`00003a9c 00000000`00000001 00000000`00000001 00000000`61817ee0 : Photoshop!AIF::float3::size+0xc7226
00000001`4025e0e2 : 00000000`072eb7a0 00000000`0d7c4970 00000000`00000001 00000000`00000000 : Photoshop!AIF::float2x2::~float2x2+0x10f03
00000001`410e4847 : 00000000`072eb7a0 00000000`0d7c4978 00000000`072eb7a0 00000000`00000000 : Photoshop!AIF::size4::operator=+0x11a202
00000001`410e4da7 : 00000000`00000001 00000000`0d78ae98 00000000`072eae00 00000000`6578b89c : Photoshop!AIF::float3::size+0xcb1b7
00000001`410e08b6 : 00000000`0d78ae90 00000001`4198fb28 00000001`4198fb18 00000001`4198fb00 : Photoshop!AIF::float3::size+0xcb717
00000001`410e4847 : 00000000`072eae00 00000000`072eae00 00000001`4198fa50 00000001`4198fa38 : Photoshop!AIF::float3::size+0xc7226
00000001`410e4da7 : 00000000`00000001 00000000`0a24a238 00000000`072eb8c0 00000001`4198f8b0 : Photoshop!AIF::float3::size+0xcb1b7
00000001`410e08b6 : 00000000`0a24a230 00000001`4198f870 00000001`4198f860 00000001`4198f848 : Photoshop!AIF::float3::size+0xcb717
00000001`410e4847 : 00000000`072eb8c0 00000000`072eb8c0 00000001`4198f738 00000001`4198f710 : Photoshop!AIF::float3::size+0xc7226
00000001`410e4da7 : 00000000`00000001 00000000`0d649908 00000000`072eb400 00000001`4198f568 : Photoshop!AIF::float3::size+0xcb1b7
00000001`410e08b6 : 00000000`0d649900 00000001`4198f508 00000000`6180f700 00000000`03040fc9 : Photoshop!AIF::float3::size+0xcb717
00000001`410e4847 : 00000000`072eb400 00000000`072eb400 00000000`0013dce8 00000000`6180f760 : Photoshop!AIF::float3::size+0xc7226
00000001`410e4da7 : 00000000`00000001 00000000`00000001 00000000`00003a9c 00000001`4096586f : Photoshop!AIF::float3::size+0xcb1b7
00000001`410e08b6 : 00000000`09f42090 00000000`104d1800 ffffffff`fffffffe 00000001`405854a7 : Photoshop!AIF::float3::size+0xcb717
00000001`40882753 : 00000000`072eb580 00000000`00003a9c 00000000`00000001 00000000`00000000 : Photoshop!AIF::float3::size+0xc7226
00000001`410e4847 : 00000000`072eb580 00000000`09f42098 00000000`072eb580 00000000`00000000 : Photoshop!AIF::OGL::GLSLObject::objectID+0x38ab13
00000001`410e4da7 : 00000000`00000001 00000000`0a04c6a8 00000000`072eb1a0 00000001`4112481b : Photoshop!AIF::float3::size+0xcb1b7
00000001`410e08b6 : 00000000`0a04c6a0 00000000`00000001 00000000`03234e20 00000000`00000000 : Photoshop!AIF::float3::size+0xcb717
00000001`410e4847 : 00000000`072eb1a0 00000000`072eb1a0 00000000`00000068 00000000`6191743e : Photoshop!AIF::float3::size+0xc7226
00000001`410e4da7 : 00000000`00000001 00000000`0a025a48 00000000`072eb220 00000001`4094e779 : Photoshop!AIF::float3::size+0xcb1b7
00000001`410e08b6 : 00000000`0a025a40 00000000`072eafe0 00000000`0a04bb48 00000001`40958b95 : Photoshop!AIF::float3::size+0xcb717
00000001`410e4847 : 00000000`072eb220 00000000`072eb220 ffffffff`fffffffe 00000001`4059b23e : Photoshop!AIF::float3::size+0xc7226
00000001`410e4da7 : 00000000`00000001 00000000`0a04bb48 00000000`072eafe0 00000001`4096586f : Photoshop!AIF::float3::size+0xcb1b7
00000001`410e08b6 : 00000000`0a04bb40 00007ff9`a5400000 00000000`00003a9c 00000001`40de1c10 : Photoshop!AIF::float3::size+0xcb717
00000001`4096fdd0 : 00000000`072eafe0 00000000`072eafe0 00000000`072eafe0 00000000`0a04bb48 : Photoshop!AIF::float3::size+0xc7226
00000001`410e4847 : 00000000`0a04bb40 00000001`00003a9c 00000000`00000001 00000001`410e4600 : Photoshop!AIF::TexturePool::operator=+0xb94f0
00000001`41122f74 : 00000000`00003a9c 00000001`41ff8490 00000000`0328f190 00000000`00000000 : Photoshop!AIF::float3::size+0xcb1b7
00000001`411658ac : 00000000`00003a9c 00000000`00000000 00000000`00003a9c 00000000`0013e3d0 : Photoshop!AIF::float3::size+0x1098e4
00000001`41146661 : 00000000`00043a9c 00000000`00003a01 00000001`416a17e0 00007ff9`00000000 : Photoshop!AIF::float2x2::operator=+0x291ac
00000001`4118aa75 : 00000000`00000001 00000000`00003a9c 00000000`00003a9c 00000000`0040003e : Photoshop!AIF::float2x2::operator=+0x9f61
00000001`4114842f : 00000000`000407ca 00000000`00003a9c 00000000`00000000 00000000`00000000 : Photoshop!AIF::float2x2::operator=+0x4e375
00007ff9`a3402524 : 00007ff9`a3402548 00000000`000407ca 00000000`00010986 00000000`00000007 : Photoshop!AIF::float2x2::operator=+0xbd2f
00007ff9`a3406773 : 00000000`000407ca 00000000`00799d10 00000001`41147c90 00000000`00000000 : USER32!DispatchMessageW+0x154
00000000`0291641a : 00000000`0a03c598 00000000`00000001 00000000`00000000 00000000`00003a9c : USER32!CallWindowProcW+0x93
00000000`02980fb5 : 00000000`0a03c580 00000000`0a03c598 00000000`00000111 00000000`0013edd0 : AdobeOwl!DllMain+0x3297a
00000000`0291704b : 00000000`00000111 00000000`00000111 00000000`0013edd0 00000000`000407ca : AdobeOwl!OWLExecuteTest+0x14709
00000001`40265d02 : 00000000`000407ca 00000000`00000111 00000000`00003a9c 00000000`00000000 : AdobeOwl!DllMain+0x335ab
00007ff9`a3402524 : 00000000`00000001 00000000`00000000 00000000`00000111 00000000`00000000 : Photoshop!AIF::size4::operator=+0x121e22
00007ff9`a3406ceb : 00000000`00799d10 00000001`40265ac0 00000000`00000111 00000000`00000000 : USER32!DispatchMessageW+0x154
00007ff9`a3406a81 : 00000000`00000000 00000000`0013ef00 00000000`00003a9c 00000000`00799d10 : USER32!SendMessageW+0x37b
00000000`029873a5 : 00000000`073db3f0 00000000`00003a9c 00000000`073db408 00000000`02916fb8 : USER32!SendMessageW+0x111
00000000`02985d9c : 00000000`00000000 00007ff9`a5429c83 00000008`00000002 0000001c`00000193 : AdobeOwl!OWLExecuteTest+0x1aaf9
00000000`0291704b : 00000000`0000c230 00000000`0000c230 00000000`00000000 00000000`00010986 : AdobeOwl!OWLExecuteTest+0x194f0
00007ff9`a3402524 : 00000000`00010986 00000000`0000c230 00000000`00000008 00000000`00000000 : AdobeOwl!DllMain+0x335ab
00007ff9`a3402387 : 00000000`0080ad30 00000000`0013f190 00007ff5`ffffd800 00000000`02916fb8 : USER32!DispatchMessageW+0x154
00000001`411950b9 : 00000000`00010900 00000000`00010900 00000000`00000000 00000000`000407ca : USER32!ScrollDC+0x1f7
00000001`411dafbe : 00000000`09de2500 00000000`05640a00 00000000`00000000 00000000`00000001 : Photoshop!AIF::float2x2::operator=+0x589b9
00000001`4018073b : 00000000`0013f3a8 00000000`00000000 00000000`00000000 00000000`05640ad0 : Photoshop!AIF::float2x2::~float2x2+0x1767e
00000001`4119641b : 00000000`0013f980 00000000`0013f980 00000000`0013fb90 00000000`0013fb90 : Photoshop!AIF::size4::operator=+0x3c85b
00000001`4124108c : 00000000`00312b52 00000000`00000000 00000000`00312b54 00007ff9`a545db14 : Photoshop!AIF::float2x2::operator=+0x59d1b
00007ff9`a38915dd : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : Photoshop!AIF::float2x2::~float2x2+0x7d74c
00007ff9`a54743d1 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : KERNEL32!BaseThreadInitThunk+0xd
00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x1d

could be - no doubt 10.6- has caused problems with current versions of PS and other CS4 apps... but on the other hand PS crashes a lot on Windows as well (just look at their forums)... its a tough job balancing OS updates with software releases - but I think passing the buck is a bit hasty - someone once said - clean up your own house before you criticize you neighbors...

System info of pse not right

My system info of pse 7 tells me that the operating system is vista while I'm working with windows 7. It also shows a place for the catalogfile that don't exists on my computer.

Like Mylenium has mentioned this is not the Photoshop Elements Forum.
http://forums.adobe.com/community/photoshop_elements

System info PSE 7 is wrong.

My system info of pse 7 tells me that the operating system is Vista while I'm working with windows 7. And it gives a place for the catalogfile that don't exists on my computer. Has it something to do with the version of PSE in combination with the version of windows?

The default path for the catalog is normally:
C:\ProgramData\Adobe\Elements Organizer\Catalogs\My Catalog\
If you can’t see the folder for ProgramData you may need to reveal hidden files.
Follow these steps to display hidden files and folders.
Open Folder Options by clicking the Start button, clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options.
Click the View tab.
Under Advanced settings, click Show hidden files and folders, and then click OK.

Flash CS4 on MacOS 10.6.7 crashing when 'test movie' used

Hi all,
I have a MacBook Pro running Mac OS 10.6.7. I am using Flash CS4 10.0.2.
I recently upgraded computers from another MacBook Pro, and installed the same version of CS4 on this new one.
However, given this new computer has lots more RAM and more grunt and is by far less 'clogged up' than my old one (which was about three years old) it crashes all the time when I press CMD-ENTER to test my movies in Flash.
These are FLA's I've worked on for months on my other computer. When I open the SWFs in Flash Player (i.e. outside the authoring environment) I do not get any crashes.
I have noticed the CPU rockets upwards to 100% just before the crash (and hovers around 80% even when nothing is moving on the screen etc). It doesn't do this in the Flash Player.
I have scoured the web and can't seem to find what the problem might be. They're known good FLAs (i.e. they worked on my other computer in the same version of Flash) and this computer should definitely be able to cope with them, given the old one did. What might be the cause?
Here's an example of the error report that Mac OS throws up after the crash:
Process:         Adobe Flash CS4 [43416]
Path:            /Applications/Adobe Flash CS4/Adobe Flash CS4.app/Contents/MacOS/Adobe Flash CS4
Identifier:      com.adobe.flash-10.0
Version:         10.0.2.566 (10.0.2)
Code Type:       X86 (Native)
Parent Process: launchd [146]
Date/Time:       2011-06-15 15:14:43.937 +1200
OS Version:      Mac OS X 10.6.7 (10J4138)
Report Version: 6
Sleep/Wake UUID: 85F82BE0-C1EA-43C7-9A7C-77DA38363765
Interval Since Last Report:          177155 sec
Crashes Since Last Report:           10
Per-App Interval Since Last Report: 89418 sec
Per-App Crashes Since Last Report:   10
Anonymous UUID:                      C8B710B0-DB36-428D-834D-975007911DCD
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000ff1c9680
Crashed Thread: 41
There's more info in the report but I imagine this is the significant bit.
If anyone at all can suggest an answer to this problem that fixes it or contributes directly to a fix, I'll send you a thank-you gift of some description regardless of wherever in the world you might be. I'm losing hours and hours of productivity on this.
Many thanks!
G

As you've discovered some applications don't launch correctly using Migration Assistant. In particular Adobe applications like Acrobat or the Creative Suite should generally be newly installed from their install disks.
It's probably because Adobe applications spread their resources between many different files in many different places. They also are serialized (so they won't be stolen) requiring secret serialization files to be installed. Some of that probably isn't being copied in a way that will make it work after migration assistant.

HT1751 Hi I followed the istructions to copy/move iTunes music to a new PC, can see albums listed in Library, but SYNCH does not put any music on iPod. It took me three weeks to import my CDs into iTunes and i DON'T want to do it again! Can anyone help ?

Hi I followed instructions to copy/move iTunes music to a new PC. I can see albums listed in the library but SYNCH will not put any music on my new iPod.
It took three weeks to import my CDs on the old PC and I don't want to do it again!
Can anyone help ?

Take a look here; it should help:
iTunes for Mac: How to copy purchases between authorized computers
Though it refers to items purchased from the iTunes Store, it applies to all your iTunes content. And if you happen to also own an iPod:
How to use your iPod to move your music to a new computer
Once you have the tracks on some removable medium, you can mount that on your new computer and then just drag the content to the iTunes window. Make sure that the option to "copy files to iTunes Music folder when adding to library" is set in the iTunes -> Advanced -> General preferences before you do. Alternatively, you can use the Add To Library command and select each track (or folder of tracks).
If you won't be using that Windows system once you move the content, don't forget to deauthorize the system from your iTunes Store account before you dispose of the computer.
Regards.
Message was edited by: Dave Sawyer

My iMac running 10.7.5 crashes when copy and paste large amounts of information like a picture.

My iMac running 10.7.5 crashes when I store a large amount of data like copy and paste a picture. It also has started being painfully slow to open the first page in Safari. Here's is some information a program gathered on my computer.   -Thanks!
Problem description:
iMac 10.7.5. Crashes when copy & paste large amounts and slow to first open first web page then back to normal speed
EtreCheck version: 2.1.8 (121)
Report generated April 13, 2015 3:05:27 PM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    iMac (27-inch, Late 2009) (Technical Specifications)
    iMac - model: iMac10,1
    1 3.33 GHz Intel Core 2 Duo CPU: 2-core
    8 GB RAM
        BANK 0/DIMM0
            2 GB DDR3 1067 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1067 MHz ok
        BANK 0/DIMM1
            2 GB DDR3 1067 MHz ok
        BANK 1/DIMM1
            2 GB DDR3 1067 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: Unknown
Video Information: ℹ️
    ATI Radeon HD 4670 - VRAM: 256 MB
        iMac 2560 x 1440
System Software: ℹ️
    Mac OS X 10.7.5 (11G63) - Time since boot: 14 days 7:47:18
Disk Information: ℹ️
    ST31000528AS disk0 : (1 TB)
        disk0s1 (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 999.35 GB (777.11 GB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
    OPTIARC DVD RW AD-5680H
USB Information: ℹ️
    Sunplus Innovation Technology. USB to Serial-ATA bridge 1 TB
        disk2s1 (disk2s1) <not mounted> : 210 MB
        Time Machine Backups (disk2s2) /Volumes/Time Machine Backups : 999.86 GB (143.50 GB free)
    Apple Inc. Built-in iSight
    Apple Internal Memory Card Reader
    Apple Computer, Inc. IR Receiver
    HP Deskjet 9800
    Apple Inc. BRCM2046 Hub
        Apple Inc. Bluetooth USB Host Controller
Kernel Extensions: ℹ️
        /Library/Extensions
    [loaded]    org.virtualbox.kext.VBoxDrv (4.2.18) [Click for support]
    [loaded]    org.virtualbox.kext.VBoxNetAdp (4.2.18) [Click for support]
    [loaded]    org.virtualbox.kext.VBoxNetFlt (4.2.18) [Click for support]
    [loaded]    org.virtualbox.kext.VBoxUSB (4.2.18) [Click for support]
        /Library/Parallels/Parallels Service.app
    [loaded]    com.parallels.kext.prl_hid_hook (7.0 15107.796624) [Click for support]
    [loaded]    com.parallels.kext.prl_hypervisor (7.0 15107.796624) [Click for support]
    [loaded]    com.parallels.kext.prl_netbridge (7.0 15107.796624) [Click for support]
    [loaded]    com.parallels.kext.prl_vnic (7.0 15107.796624) [Click for support]
        /System/Library/Extensions
    [loaded]    com.parallels.kext.prl_usb_connect (7.0 15107.796624) [Click for support]
Startup Items: ℹ️
    HP IO: Path: /Library/StartupItems/HP IO
    ParallelsTransporter: Path: /Library/StartupItems/ParallelsTransporter
    VirtualBox: Path: /Library/StartupItems/VirtualBox
    Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
    [running]    com.hp.devicemonitor.plist [Click for support]
    [loaded]    com.hp.help.tocgenerator.plist [Click for support]
    [loaded]    com.parallels.desktop.launch.plist [Click for support]
    [loaded]    com.parallels.DesktopControlAgent.plist [Click for support]
    [running]    com.parallels.vm.prl_pcproxy.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.hikvision.iVMS-4200.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [running]    com.parallels.desktop.launchdaemon.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
    [running]    com.akamai.single-user-client.plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [not loaded]    org.virtualbox.vboxwebsrv.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    UNKNOWN (missing value)
    GrowlHelperApp    Application (/Users/[redacted]/Library/PreferencePanes/Growl.prefPane/Contents/Resources/Gr owlHelperApp.app)
    Microsoft AU Daemon    Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
    Air Mouse Server    UNKNOWN (missing value)
    CrossOver CD Helper    UNKNOWN (missing value)
    Pages    UNKNOWN (missing value)
    Dropbox    Application (/Applications/Dropbox.app)
    Wondershare Helper Compact    Application (/Users/[redacted]/Library/Application Support/Helper/Wondershare Helper Compact.app)
    AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
    HP Scheduler    Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
Internet Plug-ins: ℹ️
    JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.1
    AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
    Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
    AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
    SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
    Google Earth Web Plug-in: Version: 6.0 [Click for support]
    Silverlight: Version: 4.0.60531.0 [Click for support]
    iPhotoPhotocast: Version: 7.0
Safari Extensions: ℹ️
    1-ClickWeather
    Reload Button
3rd Party Preference Panes: ℹ️
    Akamai NetSession Preferences [Click for support]
    Flash Player [Click for support]
    Growl [Click for support]
    MacFUSE [Click for support]
Time Machine: ℹ️
    Time Machine not configured!
Top Processes by CPU: ℹ️
         2%    WindowServer
         1%    prl_disp_service
         0%    fontd
         0%    AdobeReader
         0%    ODSAgent
Top Processes by Memory: ℹ️
    120 MB    mds
    112 MB    AdobeReader
    94 MB    WindowServer
    94 MB    Finder
    69 MB    loginwindow
Virtual Memory Information: ℹ️
    5.44 GB    Free RAM
    1.78 GB    Active RAM
    464 MB    Inactive RAM
    901 MB    Wired RAM
    1.64 GB    Page-ins
    0 B    Page-outs

I believe that insufficient RAM may be the source of some of your problems. If you have a RAM of somewhere 4 to 8GB, you will experience smoother computing. 3GB doesn't seem right, so you might want to learn more by going to this site:
http://www.crucial.com/store/drammemory.aspx
I don't know what know what's happening with your optical drive, but it seems you use your drive quite a bit. In that case, look into a lens cleaner for your machine. It's inexpensive, works quite well.
I hope you'll post here with your results!

I have an external hard drive from my time capsule that stopped working on me. I am attempting to access the data with a hard drive reader on my MAC. I am able to see the drive in disk utility and under system info USB. But I am unable to access the data.

I have an external hard drive from my time capsule that stopped working on me. I am attempting to access the data with a hard drive reader on my MAC. I am able to see the drive in disk utility and under system info USB. But I am unable to access the data and it does not show on the desktop when connected.

Ok if disk utility was able to verify the drive I doubt there is any problem.. are you trying to open a TM backup??
You need to mount the sparsebundle then check the actual info inside the bundle.
Don't use disk warrior.. if the disk has verified then unless you deliberately deleted files there is nothing that is going to do.
Pondini has a lot of stuff about getting access to the sparsebundle.
http://pondini.org/TM/17.html
But if you have copied info to the TC that is now gone.. and the disk is ok.. I am not sure.. the TC will not have deleted the files itself.

Is it possible to change settings in "Help System info"?

Is it possible to change Photoshop settings by clicking on Help and then System info? Since there is the possibility to type and the OK-button, I just started wondering.

All Help > System Info does is to report your system specifications so you can copy and paste them in the forums for troubleshooting purposes.
You can choose what to highlight and copy, but it does not change anything in your system like editing a configuration file would.

Serial Number in System Info is Not Long Enough

I have deactivated CS5 from Computer A, noting the System Info before deactivating, which included a Serial Number.
When trying to re-install CS5 on Computer B, the Serial Number is not long enough.
This CS5 is a student edition.

did you get the serial number from Help>System Info, where it says "Serial Number"? because, if so, that's not the serial number. In fact, it's not even close. my actual serial number started with 1 while the "serial number" in the System Info started with 9.
when you deactivated from the old computer, did you check the box to erase the serial number from the computer upon activation? If not (i.e., the serial number is supposedly still on the old computer), i've heard that if you start a reinstall of CS5 on the old computer, it will fill in the serial number at that screen. I don't know this for sure because the OS on my old computer literally crashed in an irreparable way immediately after I deactivated CS5.
If it isn't a student edition (you must not have the box - the box would clearly say so), then the only way to get the serial number is to know the email address that it may have originally been installed under. Even that may not work, when I spoke to Adobe support (after waiting 3 hours on my digital phone), I gave then every email address that I could imagine having used and did not find the record of my initial installation.
Again, good luck

Error during System Copy in SCM system

*Hi
We are performing System Copy of SCM system. Java was not running in the system from the starting. we are facing following error while performing system copy* Please Help..
Oct 23, 2009 12:05:38... Info   : Successfully parsed!
Oct 23, 2009 12:05:38... Info   : Executing command Export...
Oct 23, 2009 12:05:38... Info   : Establishing DB connection...
Oct 23, 2009 12:05:39... Path   : Exception : The DataBase is down or the connection parameters are wrong: -sid=SD2 -dsn=jdbc/pool/SD2 -ssprops=E:/usr/sap/SD2/SYS/global/security/data/SecStore.properties -ssk=E:/usr/sap/SD2/SYS/global/security/data/SecStore.key -keyphrase=null
java.lang.Exception
     at com.sap.exception.BaseExceptionInfo.traceAutomatically(BaseExceptionInfo.java:1141)
     at com.sap.exception.BaseExceptionInfo.<init>(BaseExceptionInfo.java:413)
     at com.sap.exception.BaseException.<init>(BaseException.java:302)
     at com.sap.sl.ut.infoprovider.exceptions.UTInfoException.<init>(UTInfoException.java:96)
     at com.sap.sl.ut.manager.persistence.db.DataBaseInfoFactory.connect(DataBaseInfoFactory.java:215)
     at com.sap.sl.ut.manager.persistence.db.DataBaseInfoFactory.constructSystemInfo(DataBaseInfoFactory.java:624)
     at com.sap.sl.ut.manager.command.Export.executeExportKDB(Export.java:56)
     at com.sap.sl.ut.manager.command.Export.execute(Export.java:80)
     at com.sap.sl.ut.manager.command.Command.exec(Command.java:88)
     at com.sap.sl.ut.manager.UtlMain.exec(UtlMain.java:60)
     at com.sap.sl.ut.manager.UtlMain.main(UtlMain.java:56)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:324)
     at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)
Caused by: java.sql.SQLException: ORA-01017: invalid username/password; logon denied
     at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:112)
     at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:331)
     at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:283)
     at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:278)
     at oracle.jdbc.driver.T4CTTIoauthenticate.receiveOauth(T4CTTIoauthenticate.java:790)
     at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:362)
     at oracle.jdbc.driver.PhysicalConnection.<init>(PhysicalConnection.java:420)
     at oracle.jdbc.driver.T4CConnection.<init>(T4CConnection.java:165)
     at oracle.jdbc.driver.T4CDriverExtension.getConnection(T4CDriverExtension.java:35)
     at oracle.jdbc.driver.OracleDriver.connect(OracleDriver.java:801)
     at com.sap.sql.jdbc.NativeConnectionFactory.createNativeConnection(NativeConnectionFactory.java:215)
     at com.sap.sql.connect.OpenSQLDataSourceImpl.createConnection(OpenSQLDataSourceImpl.java:522)
     at com.sap.sql.connect.OpenSQLDataSourceImpl.getConnection(OpenSQLDataSourceImpl.java:276)
     at com.sap.sl.ut.manager.persistence.db.DBConnection.connectViaSecureStore(DBConnection.java:159)
     at com.sap.sl.ut.manager.persistence.db.DBConnection.connect(DBConnection.java:171)
     at com.sap.sl.ut.manager.persistence.db.DataBaseInfoFactory.connect(DataBaseInfoFactory.java:213)
     at com.sap.sl.ut.manager.persistence.db.DataBaseInfoFactory.constructSystemInfo(DataBaseInfoFactory.java:624)
     at com.sap.sl.ut.manager.command.Export.executeExportKDB(Export.java:56)
     at com.sap.sl.ut.manager.command.Export.execute(Export.java:80)
     at com.sap.sl.ut.manager.command.Command.exec(Command.java:88)
     at com.sap.sl.ut.manager.UtlMain.exec(UtlMain.java:60)
     at com.sap.sl.ut.manager.UtlMain.main(UtlMain.java:56)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:324)
     at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)
Oct 23, 2009 12:05:39... Info   : Severe (database) error. Return code: 64

> We are performing System Copy of SCM system.
How did you do the system copy? Did you use sapinst and export the Java content?
Markus

PSE 11 Crashes on Copy/Move or System Info

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