PSE 11 crashes using 'Mark Face'

Question

I am using PSE 11 on Win 7 x64.  The catalog is newly repaired and optimized.  Using the 'Mark Face' feature in the organizer causes PSE to crash immediately after clicking the green check mark to accept the entered tag.  I have used the 'Mark Face' tagging feature before without problems.  What possible root cause is there and how can I repair it?  Thank you for positive feedback.

Answer 1

I found the problem NOT to be related to the catalog at all.  I store all my images on network-attached storage device.  In order to access them the same way from two systems, I have stored the catalog also on the network.  I have PSE11 loaded on both systems.  One is used as an media entertainment system with our home theater and we use it to view photos and videos only.  The other is used to manage the photo and video library, edit images and files and so on.
This setup has worked fine since the I installed PSE11.  Then I performed a full backup with PSE11 for the first time and encountered the crash problem.  It occurs when I manually tag people in images using the 'Mark Face' feature.  It does not, however, crash when the Organizer adds the virtual people tagging frame showing "Who is this?".  I can enter the tag name just fine without any problems.
In talking to support, I found that "BreezeDB.dll" is used for the manual tagging process while another module is used when the Organizer creates the virtual frame.  I was informed that "BreezeDB.dll" requires certain network access rights in order to function correctly.  It was hinted that PSE does not work well on the network and some unpredictable behavior could occur.  Why the other module does not exhibit the same issue was not explained.  Also, the module "BreezeDB.dll" enjoys maximum access rights on the network.  There was also no explanation given why the installation configuration worked without a hitch prior the the backup.
I moved the catalog to a location on the local system and the feature works without problems.  Although that is operationally satisfactory, it does not allow me to view photos in my home theater using PSE11.  I acknowledge the problem to be with the module "BreezeDB.dll".  But I am not convinced it is caused by rights issues.  Unfortunately, Adobe has a very poor track record with making its application functional and stable for network operation.
I took issue with the quality of initial support provided.  Adobe's first response to almost all problems seems to always conclude a "Corrupt catalog/database".  The resulting recommend course of action is the creation of a new catalog and re-importing of all images.  It simply astounds me that this is considered acceptable provided that some users have thousands of images in their catalog with tag, album, keyword, version stacks and other information not written to file.  None of the users have created such catalogs overnight, most of them have developed over years.
I wish Adobe would perhaps forego some "sexy & new" features and instead aspire to a trully stable platform that is universally functional across modern installation configurations.  They must have noticed the explosion of home network installations (wired & WiFi) in the last 10 years.  Overall I like the product (with all its little quirks) and the company.  But I am growing increasinly concerned with every release that the effort I am putting in managing my media (and its growth) is not protected.  I don't think Adobe is rewarding my decade-long loyalty to the product (they know who I am and that I have registered a new product every year).  I don't believe Adobe has my back.