PSE-11 Getting "Adobe Photo Downloader Error c0000005"

Machine: HP Pavilion g7 Notebook PC
OS: Windows 7 Home Premium SP1 and all updates applied
Processor: Intel Core i3 CPU 2.53GHz
RAM: 8GB (7.8 GB Usable)
Camera 1: Cannon Power Shot SX120 with a sanDisk 2GB SD card
Camera 2: Nikon D5000 with a Toshiba 32 GB SDHC card
OK I have been using the Adobe Photo Downloader ever since PSE 8 (I think) and never had a problem until now.
This is going to be a long post so please read the whole thing before replying.
Scenario: Took SD card from camera 1 and inserted it into the card reader slot on my laptop. Downloaded jpeg files into PSE11 without any problems. Removed SD card from reader and put it back into camera 1.
Tood SD card from camera 2 and inserted it into the same card reader slot on my laptop. Adobe Downloader opened and started to show the thumb nails of the pictures on the card (Raw format). After a few seconds I got the following message:
Adobe Photo Downloader has encountered a problem and needs to close. We are sorry for the inconvenience.
Error Code: c0000005
Address: 76f73ac3
I clicked on the OK button and the downloader closed.
I then tried to download from the organizer. I got the same error. Before clicking on ok I was able to get te downloader as the current window and noticed that the 4 AVI files I had on the SD card had the hour glass symbol on them and not a picture as other times.
I then moved these 4 AVI files to a holding folder on my hard drive with windows explorer.
I then tried to download the pictures from the SD card one more time, it worked just fine.
I guess I have several questions:
Q1: I did a search on this error code (c0000005) and there seems to be a workaround but no solutions, why is this? I ask that because this problem seems to be years and years old, going back to at least 2005 (do the math that is 8 years).
Q2: I have downloaded AVI files taken with Camera 2 before without any problems, why am I getting this error all of a sudden? Before you ask the only difference is the version of PSE, I do not think I have downloaded any AVI files since installing PSE11.
Q3: I guess I do not have a third question, but if I think of one I will post it here.
Any help will be appreciated. Again I apologize for the long post.

Hi,
Please give a try:
http://ldavidlikes.com/adobe-photo-downloader-has-encountered-a-problem-and-needs-to-close /
Thanks,
Anwesha

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