PSE 11 Instalation problem.

I use W7, a PC.,  I am upgrading from PSE 8. I tried PSE 11 on the trial download and all worked fine. I bought the DVD for PSE 11 from Adobe directly. I then "UNINSTALLED THE TRIAL VERSION" and tried to install the new PSE 11 from the DVD. Near the end of the instalation, I keep getting: "Error was encountered while installing SHARED TECHNOLOGIES". I spent 5 hrs. following the troubleshooters sugestions, cleand the F Drive Head, downloaded Adobe Support Advisor, and everthing else it sugested, and still I get the same "Error Msg. before mentioned. I even went to Adobe Service Chat ... to no avail. I am really lost. I am not one to give up very easy, but I am really stumped!! Can anyone help me? I have never been on this forum before, so I'm not sure of proper protocol here. < email address removed by forum host> I have been around Adobe for about 4 years. Hope some kind soul will lend a helping hand. Thanks to all in advance. Boone.

"Domnicrj23:
I was abele to open the log. It seems crazy to me, but one looks like a bunch of numbers and letters three columns wide followed by a forth columns that looks like a letter from China!! I  got the "China Version", or 4ht columns into Notepad, however no matter how I copy it from Notepad  (File or Edit or right click and copy) I can not get it to "Paste on this Page". So, I was able to highlight the last log from today's failed attempt to load PSE 11 that looks like this:PSE 11 ST1 Installer 11.0 11-21-2012 . Log.gz  Type: GZ   Size: 9KB. I then emailed it to myself. When I went to my e-mail, it was there. I then opened it with a program I had (not Winzip) and sure enough, there was the letter from "China". I also was able to send that same log to my desktop in a zip file which contained both the letters and numbers version and the "China Thing", however I was not able to open it because my Winzip would not work. Conclusion:If I can get an e-mail from you to send it to I will do so. I can send both the Chinese thing, and the Zip file? I really don't know what else to do. I spent all day today (from 8am till now, 10pm) pulling out what little hair I have left over this thing. I have two clients coming in for a small photo shoot next Wed. and I have to prepare for that. Really, I have almost given up, however QUITTING is something I never was really good at!!  Don't know if all this makes any sence to you, I tried to explain it as best I could but my mind is getting a cramp if you know what I mean. I did as you suggested for Windows updates, restarted computer, checked task mgr. to make sure nothing was running in the background, updated a patch from Adobe "Player for Embedding", and it still gives me the same "Sharing Technologies" error. What I really don't get, is when I have not made any changes to my system, why now I am having this problem. I am really sick of talking to some so called "TECH" from Adobe support that has in 6hrs. of da da da da...has not impressed me in the least bit. OH well.... that is my rant for the day. LOL. If you have any more suggestions, please let me know. I am worn out, so I will lay down a while and give this old mind a rest. I do really love PSE 11, and am completely sick over this. I just want to say that I am so very thankful for all you have done, and I am in no way wanting to impose on you. If you got an idea, let me know. Thanks again, and I am sorry that this is so long, and maybe confusing also. Even I am tired of me. Thanks again, Boone
domnic.rj23 wrote:
You really don't have to apologize for anything.To error is human and mistakes makes you nothing but more human). I know you probably would be tired of putting all the effort for installing PSE, but all I ask for a little more patience.
First of all, for reading the log file, you need a decompression software. So you can follow following steps
Use a decompression utility such as Winzip to uncompress the .gz file. Once uncompressed, you will have a new file without the .gz extension. The filename could now be something like "Elemens STI Installer 1.0 11-21-2012.log."
Open the .log file using notepad
Copy the whole log and paste it here.
*Note: You can click on the text "Winzip" to go directly to the download page of Winzip. You don't need to buy winzip, even the free version would do.
Also, you might want to update your windows with latest updates as that too sometimes messes up with the shared technologies. Don't forget to restart your system again in case your windows updates.
Thanks for having the patience

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    SQL> DROP TYPE DBMS_CLRParamTable;
    SP2-0640: Not connected
    SQL> DROP TYPE DBMS_CLRType;
    SP2-0640: Not connected
    SQL> CREATE OR REPLACE TYPE DBMS_CLRType wrapped
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    29
    30 /
    SP2-0640: Not connected
    SQL> CREATE OR REPLACE TYPE BODY DBMS_CLRType wrapped
    2 a000000
    3 1
    4 abcd
    5 abcd
    6 abcd
    7 abcd
    8 abcd
    9 abcd
    10 abcd
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    28 /
    SP2-0640: Not connected
    SQL> CREATE OR REPLACE TYPE DBMS_CLRParamTable AS TABLE OF DBMS_CLRType;
    2 /
    SP2-0640: Not connected
    SQL> CREATE OR REPLACE PACKAGE DBMS_CLR wrapped
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    3 1
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    44
    45 /
    SP2-0640: Not connected
    SQL> show errors
    SP2-0640: Not connected
    SP2-0641: "SHOW ERRORS" requires connection to server
    SQL> CREATE OR REPLACE PACKAGE BODY DBMS_CLR wrapped
    2 a000000
    3 1
    4 abcd
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    114 jGWlrCT9DExXyvcJIcUdctM+6YxlpWZpYf1W6i+55Q48SdF2DPBH6HdsCRgCx/++8bGHdsit
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    SP2-0640: Not connected
    SP2-0640: Not connected
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