PSE 11 Win7: No File Info

When I click on the File Info option from the File menu, nothing happens. Never had that problem with earlier verions of PSE.

You should ask in the PSE forum.
Mylenium

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PSE 10 hangs on "File Info"

Out of ammunition on this one: I have Photoshop Elements 10 installed on 2 different, but very similarly configured, XP (SP3) machines. The issue involves the editor and accessing "file info" when a .jpg is displayed. On one machine, the file info box displays properly with all the tabs, et al. On the other machine, however, the file info box is **completely blank**....it displays nothing other than a white screen inside the window. What's worse is there is no way to close the file info box and, thus, I have to use task manager to kill PSE. Any suggestions re how to resolve this would be welcome.

Yes, I have checked and both machines are running the standard font size. The screen resolution is also the same; 1920x1280. Thanks for the response, though.
Perhaps I'll try a reinstall before I escalate this further. I just have no idea why PSE would hang on the file info box (and why that box would be blank) when all other components of the program seem to be functioning properly.

Cannot copy or paste into File info in PSE 8

I have just been upgraded to PSE 8 from
5. I used to be able to copy, cut and paste text captions in to the file info box
when using 5 but that useful function no longer seems to work in
PSE8. Everything has to be typed in or an XML template created, saved then loaded.
Am i missing something or has the quicker right click cut and past function disappeared?

Can you check if similar functionality is working in any other application installed on your machine? There has been no change in this and this should work like it was working. Moreover it is OS specific functionalities and not much commanded by application softwares.
Please let us know your comments. Keyboard shortcut should work along with right click options of cut/copy.....
Thanks,
Garry

PSE 4 Mystery on Keywords and File Info

I use PSE 4 for organizing my photos only. I edit in PS CS and then "get" the edited files from the External HD to organizer and tag them. The tags show up in File Info as keywords. Great.
If i go back to PS CS and do File Info the keywords there are missing. But if I close it down then. To insure I am not going blind I
go back to the editor in PSE 4 to double check the keywords. Yes they look good. Back to PS CS to verify they are missing and yes, you guessed it they are magically there.
So my assumption is that keywords are posted in PSE 4 but they are not posted in PS CS until I use the PSE 4 Editor (for some unknown reason).
Since all of my photos (thousands) are not edited in PSE 4 does anyone have any idea how to get these keywords displayed when I bring them up in PS CS?
Thanks and hope the above is clear.

Tags are in a proprietary database in the organizer, not in your photos' metadata, unless you tell the organizer to write them there. The downside of writing tags to files is that you cannot unwrite a tag later, except by using an EXIF editor. So if you give a photo the tag 'stupid boss' and then write that to the file, then later the boss's wife wants a copy of the photo, you can remove the tag, but the keyword will still be there unless you use another program to remove it.

PSE 11 Win7: Install fails

PSE 11 Win7: Mult installs from DVD fail at the end of the installation process. Antivirus software turned off. Keep getting the same error message that the installation failed but the program is installed (but not found on the Start Menu). Double clicking on the exe file opens the program but PSE does not see any raw files upon File|Open. Open with on a raw file name from the library folder just returns the message cannot open...ARW because it is the wrong type of file.

Camera Raw plug-in | Supported cameras
Camera Raw-compatible Adobe applications
Anything more than that requires a lot more information on your part, including exact system specs and possibly install logs.
Mylenium

Elements 3 WIN-file info shutter speed & aperture missing

Please forgive me if this is a duplicate but I haven't been able to locate this topic in help files, FAQs or on this forum. That doesn't mean it's not there-only that there is so much info that I can't find it.
I have a Sony DSC-H2 camera. When I open photo files from this camera in Photoshop Elements 3 and view File Info there is missing information on the Camera Data 1 tab-the aperture and shutter speed. This is supposed to be read only information.
Any ideas on why it's missing and how I can correct this?
Thanks so much, Lisa

<[email protected]> wrote > ...Someone here can maybe test this in PSE4 for you and let us know the > result. http://it.qsbd.com/camaras_digitales/noticias/Sony_H2_maxres1.jpg Using PSE4, looking at the linked image, I see no values for Shutter and Aperture on the Camera Data 1 screen of File Info. Sony probably went with a non-standard EXIF configuration, so the data is not where PSE expects to find it...

Win7 Offline Files sync error after upgrade to Lion Server 10.7.2

Symptom: client is a Win7 laptop, the server is Mac OS X 10.7.3 Lion Server with SMB and AFP shares. Win7 Offline Files stopped working after I upgraded Snow Leopard (non-server version) to Lion Server 10.7.2. After updating to 10.7.3, the problem persists. When syncing, it gives thounsands of error like this: The process cannot access the file because it is being used by another process. WinXP clients are fine with the Offline Files function though.
I Googled and studied online for several days now and it might be related to the "Oppurtunistic Locking", or "Oplocks" for short, in the SMB protocol. Since Apple has re-written Samba, there's no "smb.conf" anymore to change the Oplocks setting. Maybe it's possible to change the setting in "com.apple.smb.server.plist"?
From the Internet:
1. Oplocks should be DISABLED on the server if there is any other file sharing protocol (AFP, etc.) other than SMB.
2. Offline Files will NOT work properly if Oplocks is disabled on the server side.
3. It was possible to config oplocks setting in smb.conf in Mac OS X versions prior to Lion but now there's no such config file.
My Question:
1. Does anyone else have similar problems?
2. Is it related to the Oppurtunistic Locking thing?
3. Is Oppurtunistic Locking enabled or disabled in Lion Server by default?
4. If it's related to Oplocks, how can I change the setting on the server?
5. I've noticed that the authentication from Windows PCs to the SMB share on the Lion Server is much slower then in SL. Could this somehow be related to my problem?
Thanks for your time! :-D

Any luck getting the info on SMBX parameters like OPLOCKS ? This is apparently causing an issue with Autodesk Revit. I am resorting to installing SMBUP.
There is an article that describes this method for altering the Lion smbd configuration parameters for honoring ACLs:
sudo defaults write /Library/Preferences/SystemConfiguration/com.apple.smb.server AclsEnabled -bool NO
from this article
http://support.apple.com/kb/TS4149
and this:
http://www.stanford.edu/group/macosxsig/blog/2011/08/enable-logging-with-107-smb x-w.html

Noob w/File Info History Question

Hi....
Noob to PSE forums. Had an old copy of CS2, used Elements 7 on my daughter's computer, and just recently grabbed Elements 8.
I love it.
The question: How do I turn on the history log in the file info tab in Elements 8?
I need to have my editing steps recorded for a competition website where I participate, and I can't seem to figure out how it's done.
TIA
Jeb

I'm looking to pull the info out of the file info selection in the main menu where it has the tabs for the EXIF info.
For whatever reason, the history tab is blank. It did bring up the history palette, and the steps are duly recorded, but how does that get into the file info tab?
File>File info>History is the one I'm looking at.....

JS scripted needed to add custom text plus filename to file info in document title

Would greatly appreciate any help with this one...
JS script to add custom text plus filename to file info in document title
many thanks

Super :O)
I have a folder of say 50 images and I want to run a JS script batch
example in the document title : image Nr 81205
custom text is "image Nr" + file name "81205"
activeDocument.info.title =" image Nr" + decodeURI(activeDocument.name);
would this be correct without seening the file ext
many thanks

How to create a custom panel in the right way (without having an empty panel in the file info) ?

Hi Everyone
My name is Daté.
I'm working in the fashion industry as a designer and Design consultant to help fashion brands improving the design workflow by using Adobe softwares and especially Illustrator.
I'm not a developper, but i'm very interested about the possibility to introduce xmp technology to provide more DAM workflows in the fashion industry.
Fashion designers produce a lot of graphical objects in illustrator or Photoshop. Unfortunately they are faced to a big challenge which is about how to manage, search, classify and get this files faster. Of course PDM system or PLM system are used in the Fashion industry to manage data, but for many companies, implemanting this kind of database is very complex.
When i look at what you can do with xmp, it seems to be an interesting way of managing design files, then i started to follow Adobe instruction to try to build a custom panel.
The main idea is to (Theory) :
create custom panels used by fashion designers to classify their design files.
Use Adobe Bridge to search files, create smart collection to make basic reports in pdf and slideshows
Find someone to make a script able to export metadata in xml files
Use indesign and the xml file to generate automatically catalogues or technical sheets based on xmp values
I have created a custom panel by using the generic panel provided by Adobe and i have modified the fields to feet with the terms used in the fashion industry and it works well.
But unfortunately, when i try to create my own custom panel from scratch with Flashbuilder (4.6) and the Adobe CSExtensionBuilder_2 (Trial version), it doesn't work!
Here is the process :
I have installed flashbuilder 4.6
I have download the XMP Fileinfo SDK 5.1 and placed the com.adobe.xmp.sdk.fileinfo_fb4_1.1.0.jar in C:\Program Files (x86)\Adobe\Adobe Flash Builder 4.6\eclipse\plugins
In Flashbuilder, i have created a new project and select xmp Custom panel
The new project is created in flashbuilder with a field with A BASIC Description Field
To generate the panel, right click the project folder and select xmp / Publish Custom Panel
The panel is automatically generated in the following folder : C:\Users\AppData\Roaming\Adobe\XMP\custom file info panels\3.0\panels
Go to illustrator, Open the file Info
The panel appears empty
The others panel are also empty
The panel is created and automatically placed in the right folder, but when you open it in Illustrator by selecting the File Info option in the File Menu, this custom panel appears empty!!! (only the title of the tab is displayed). This panel also prevent the other panels to be displayed.
When you delete this custom panels from the folder C:\Users\AppData\Roaming\Adobe\XMP\custom file info panels\3.0\panels and go back to the File Info, the other panels display their content properly.
I also try to use the plugin XMP Namespace designer to create my own namespace. this plugin is also able to generate a custom panel, but this one also appears empty in AI or Photoshop.
I try to follow the process described in Adobe xmp documentation many times, but it didn't works.
It seems that many peaople have this issue, but i dodn't find a solution in the forum.
I try to create a trust file (cfg), but it didn't work.
It would be so kind if you can help me to understand why i can't create a custom panel normally and how to do it in the right way.
Thanks a lot for your help,
Best regards,
Daté

Hi Sunil,
After many trial, i realize the problem was not coming from the trust file, but from the way i have created the custom panel.
There is 2 different ways, the first described below is not working whereas the second is fine :
METHOD 1 :
I have downloaded the XMP-Fileinfo-SDK-CS6
In the XMP-Fileinfo-SDK-CS6 folder, i copied the com.adobe.xmp.sdk.fileinfo_fb4x_1.2.0.jar plugin from the Tools folder and i pasted it in the plugind folder of Flashbuilder 4.6
The plugin install an XMP project
In Flashbuilder 4.6 i have created a new project (File / New /Project /XMP/XMP Custom Panel)
A new xmp project is created in flashbuilder.
You can publish this project by right clicking the root folder and selecting XMP / Publish Custom Panel
The custom file info panel is automatically published in the right location which is on Mac : /Users/UserName/Library/Application Support/Adobe/XMP/Custom File Info Panels/3.0 or /Users/UserName/Library/Application Support/Adobe/XMP/Custom File Info Panels/4.0
Despite the publication of the custom file info panel and the creation of a trust file in the following location : "/Library/Application Support/Macromedia/FlashPlayerTrust", the panel is blank in Illustrator.
I try this way several times, with no good results.
METHOD 2 :
I have installed Adobe CSExtensionBuilder 2.1 in Flash Builder
In FlashBuilder i have created a new project (File / New /Project /Adobe Creative Suite Extension Builder/XMP Fileinfo Panel Project)
As the system display a warning about the version of the sdk to use to create correctly a custom file info, I changed the sdk to sdk3.5A
The warning message is : "XMP FileInfo Panel Projects must be built with Flex 3.3, 3.4 or 3.5 SDK. Building with Flex 4.6.0 SDK may result in runtime errors"
When i publish this File info panel project (right click the root folder and select Run as / Adobe illustrator), the panel is published correctly.
The last step is to create the trust file to display the fields in the panel and everything is working fine in Illustrator.
The second method seems to be the right way.
For sure something is missing in the first method, and i don't understand the difference between the XMP Custom Panel Project and the XMP Fileinfo Panel Project. Maybe you can explain it to me.
So what is the best solution ? the right sdk to use acording to the creative suite (the system asks to use 3.3 or 3.5 sdk for custom panels, so why ?)
I'm agree with Pedro, a step by step tutorial about this will help a lot of peaople, because it's not so easy to understand!!!
Sunil, as you belong to the staff team, can you tell me if there is :
A plugin or a software capable to extract the XMP from llustrator files to generate XML workflows in Indesign to create catalogues
A plugin to allow indesign to get custom XMP in live caption
A plugin to allow Bridge to get custom XMP in the Outputmode to make pdf or web galeries from a smart collection
How can you print the XMP data with the thumbnail of the file ?
Thanks a lot for your reply.
Best Regards
Daté

File Info Dialog problem

Hi,
Not sure if this is a bug or if I'm just missing a setting someplace.
Problem: I write a lengthy caption in the "Description" window of the File Info dialog. Later on I want to use that same caption on a different image.
Using CS3 on Windows I can click on the flyout arrow next to the "Description" window and input the entire caption.
Using CS3 on Mac, the flyout will only input sections of the caption. It seems like the Mac version breaks the caption apart based on any punctuation that is in the caption.
Ex. If my caption is "01 July 2008, Los Angeles, California, USA - Paul has issues with Photoshop, causing a problem when captioning files."
Windows puts the entire caption in the field. Mac breaks it down like this:
01 July 2008
Los Angeles
California
USA
Paul has issues with Photoshop
causing a problem when captioning files
I don't recall this being an issue with PS7 or CS1. Am I missing something or is this just the way CS3 works?
Thanks in advance for any help!
-Paul

I narrowed down the issue even more. Non-English languages have their strings, tags, and texts stored in a file named strings.txt in a language-specific subdirectory in the Resources directory in the Adobe Bridge CS6 program folder. The strings.txt file includes, among many other things, a language-specific decimal separator character—which in English is a dot but in many non-English languages is a comma.
When I replace the comma as the decimal separator in the German-language strings.txt file by a dot then all of sudden the f-stops are displayed correctly in the thumbnail pane ... well, except that e. g. "f/2,8" now gets displayed as "f/2.8" which in German is wrong but acceptable—and definitely much better than "f/2,0" which is unacceptably wrong when the actual value is 2.8.
The idea to try this dawned on me when I noticed that in some places in the metadata pane, decimal numbers are displayed with a comma (respecting the decimal separator character given in strings.txt); in other places, they're displayed with a decimal point (ignoring strings.txt). Those using a dot are correct; those using a comma are wrong. So there's two bugs in Bridge rather than just one. First bug: In some places, the language-specific decimal separator character is ignored. Second bug: When it is not ignored then the number displayed will be wrong.
So my workaround now is to use a dot as the decimal separator character rather than a comma.

How to make something default in File Info..

Hi All,
i would like to know that do we have any settings where we can set the custom panel as the default panel while loading the "File->File Info..." ?
any possiblility for calling the "File->File Info..." from the plugin and setting the custom panel as default
Help Me!
Thanks
Srinivas

Hi Patterson,
Thanks again for your reply,
Can we call a java-script or vb-script from a plug-in?
can i have a sample code for that or specific SDK where i can call the script from a plugin
this is my code:
1 get the total count of menu items
2 compare that with the require one ("File Info...")
and next
AIErr result = sActionManager->AINewActionParamValue(&valueParameterBlock1);
result = sActionManager->AIActionSetString(valueParameterBlock1,'itnm',"CFile Info");
result = sActionManager->AIActionSetString(valueParameterBlock1,'lcnm', "File Info");
result = sActionManager->AIActionSetInteger(valueParameterBlock1,'cmid', -2130705922);
result = sActionManager->PlayActionEvent("adobe_commandManager",kDialogOff,valueParameterBlock1);
i am stuck out here, not able to move an inch from here
suggest and help me
Thanks
Srinivas

When I try to open some pictures in finder with preview I get a message that I do not have permission to open it. It tells me to go to file - info. Don't know what to do from there.

When I try to open some pictures in finder with preview I get a message that I do not have permission to open it. It tells me to go to file - info. Don't know what to do from there.

When you do Get Info for a picture, what does it say in Sharing & Permissions for your username. The Privilege should be "Read & Write"

How to view multiple files' info in a single window

I remember I can view multiple files' info in a single window before, but now I have to viewed multiple files' info in each their own window. It's very inconvenient to me, I want to get a solution to resolve it. Please do me favor, Many Thanks!
Message was edited by: 5imacintosh

Select them and press the Option, Command, and I keys at once. The resulting window will change its content based on the selection.
(45010)

How do I select multiple files under "Get File Info"and lock or unlock all?

How do I select multiple files under "Get File Info"and lock or unlock them all? It seems to do it automatically when I have 10 or more selected. But how do I lock or unlock 5 or 6 files in one swoop? Thanks

Select the desired files then press OPTION and select Show Inspector from the Finder's File menu.
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PSE 11 Win7: No File Info

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