PSE 11 won't play MOV or AVI files

Attempting to open up movie files MOV or AVI, PSE 11 quits working and has to be force quit
Any help welcome.

I'm on Mac
Thanks but I'm confused.
I just want to organize stuff, not anything else, so I just need to see what's in the video file and also have a thumbnail for it. The video files are all grayed out; clicking on them brings up a player but nothing plays and PSE 11 quits working.
I don't think that's what should be happening.
If I remember right in PSE 9 you could at least view the videos?

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MacBook Pro won't play .mov or .wmv files.

Since "upgrading" to Lion my MacBook Pro won't play .mov or .wmv files, all I get is a black screen and the audio. It's so frustrating!!
I've read many other posts all along the same lines and wherever possible I've tried to follow the advice which has been given but nothing works.    I've updated all the drivers I can and I've even reinstalled Lion, nothing makes a difference.
I'm not really looking for any more advice, all I want is someone from Apple to read these posts, realise there is problem and get working on a fix or update.
I had no problems when running Snow Leopard and it would seem, looking at everyone else's problems, that the common issue is Lion.   Seriously, this is one area where Lion is a backwards step.   It should just work (like most things from Apple), but it doesn't.
Personally I believe there is a problem with Lion but from what I've found out from speaking to friends with other Apple kit, this might be a random issue only affecting some people as some have said they've had no problems while others have had the same issues as me.    One guy reinstalled Lion and it resolved the issue for him, I've not been as lucky.
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I'm not really looking for any more advice, all I want is someone from Apple to read these posts, realise there is problem and get working on a fix or update... As I say, I'm not really looking for more advice, simply some sort of update from Apple to fix it.   PLEASE!!!
This is a peer-to-peer user forum. Perhaps you would see more action if you and others would file a formal "Bug" report with Apple QuickTime technical people rather than repeatedly reporting a possible problematic problem which may or may not affect others on a random basis. QUICKTIME PRODUCT FEEDBACK
Since you aren't seeking further advice here is what I have observed. Not being a regular WMV file user, I had to create my own sample file to test—a WMV 9 file containing WMV3 compressed video and WMA2 compressed audio. Since I normally use QT 7 as my primary media player, I also stored the WMV data in its partially decompressed form in an MOV file container to avoid pre-playback delays in "classic" player routines and also provide a secondary playback test of MOV wrapped content. These files play as follows using the Flip4Mac component/player support and uncoded URL uploads:
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Safari - WMV file URL auto-downloads and playes in the QT X.1 Player. The MOV file URL opens and plays in Safari.
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HT204382 what software do i need to play movies on avi file . have connected a external memory disk and all the movies are in avi format.

What software do i need to install in order to be able
to play movies in .avi format.
have connected an external memory and all the entertainment
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Ansver i get : does not support

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Message was edited by: leroydouglas

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Message was edited by: A Train Car Full of Escaped Convicts

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PSE 11 won't play MOV or AVI files

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