PSE 12 don't start when connecting camera

Photodownlaoder don't start when connecting camera or sd card. Even when its started manually, the media won't get imported to harddisk.
I'm using windows 8. Camera is tested on several computers with differnet fot software and funtions perfect. PSE 12 causes me trouble...

One more information:
this is my second iPhone that I use on the mac. I gave my first phone back to the dealer because
of some cracks in the housing and I activate this second phone.
Maybe this is the reason, that iTunes doesn´t react ?
Can I control or delete the first iPhone (or must I do this ?)
Where can I look after all my confirmed iPhones and iPods on my iTunes ?
Many questions; I know....

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