PSE 12 freezing

I have been having some trouble with PSE 12 recently. I have been using the program for 10 months or so, successfully. But in recent 2-3 weeks it has been freezing up during photo processing - often when I am using the cloning or spot healing tools? It freezes solid ... I have walked away from the computer for multiple hours but it does not resolve. The only thing to be done is to force quit the program and start over .... often a long process! I am getting increasingly frustrated. I work on a MAC desktop, OSX 10.9.5? Any suggestions? Thank you ...

I will try this tonight. Thanks for the reply.

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PSE freezes when adding text - help

I have a MAC and have installed PSE 11 successfully. I'm working on a birthday project and everytime I try to add text, the whole thing freezes. I force shut down as it's the only thing to get me out of it, and reboot, and it does it again, and again and again. Please help. Thanks.

Actually, before doing all that, let's check PSE itself. Go to the editor preferences>general, click this button, and restart the editor:

PSE 5.02: Catalog cannot be opened (hour glass)

Please help me:
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Any hints are appreciated!
Best regards,
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http://kb.adobe.com/selfservice/viewContent.do?externalId=kb400848&sliceId=1

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PSE 10 Keeps freezing EVERY TIME I try to open it.

I have a less than 3 year old MacBook Pro running OS 10.8.3. I purchased elements 10 NEW in october 2012.
EVERY TIME I try to open elements 10 Editor, it freezes before I can do anything. I have looked in other discussions. Tried to restart from another thread I tried the following...
"Solution 1:
1. Close Elements.
2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor.
3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.
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Solution 4:
On the drive on which you have installed PSE,on my machine it is on C:
Go to C:\Program Files\Adobe\Photoshop Elements 10\Locales\<locale>\Plug-Ins\Import-Exportand you will find twain plug-in. Remove that plug-in from that location and copy it somewhere else.
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For related post for Twain please see this:http://forums.adobe.com/message/2954743#2954743
Thanks,
Garry"
1 - I have to force quit
2 - Held down for MORE than 5 minutes. All I got was the spinning beachball. Back to #1
3 - Don't have anti-virus
4 -0 There is no "twain" plug-in
I have also uninstalled and re-installed elements 10. That didn't work either.
Now what????

For anyone else who stumbles upon this thread....
Took the computer to Apple Genius Bar. They found the problem. In the Applications folder>Utilities>Activity Monitor, open and select System Memory at the bottom. Sort by %CPU. Find the icons showing at the left of the list. The ones at the top take the most memory. If whatever you are working on works way too slowly, you may find something above it (or bouncing around-up and down-on the list that is causing the problem (Mail and FireFox in my case). Quit those applications and things should speed up or, in my case, not freeze.

PSE 10 freeze problem

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http://helpx.adobe.com/photoshop-elements/kb/manually-remove-photoshop-elements-11.html

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You will have to contact UK support. Check this link for phone numbers:
http://kb.hpwebos.com/wps/portal/kb/emea/touchpad/touchpad/wifieu/supportservices/page_en.html
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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Please PLease Help!!

Hi,
I would like to know whether organiser or editor crashes ?
If its organiser then there is something related to Catalog.
Try these steps :
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2. Under this location you will find all the catalogs that were created by you
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5. Relauch your organiser and then check if its stil crashing.
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This is an update to my earlier post.
My computer is only a few weeks old. Windows 7 Home Premium. 1 TB HD and 8GB RAM.
I have a Nvidia GeForce GT 220 Video card with 1025 mb
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I'm happy to report that I've managed the resolve this issue of mine
After a little discussion with customer support through online chat today, I was still advised to try the uninstall and install to see what happens.
So I used the CC cleaner tool first, restarted then started by installing CS2 then CS5 using my serial numbers and made sure that I selected 32 and 64 bit programs to be installed
Anxiously, I restarted my laptop to see if it would reboot okay and thankfully it did *relief!*
Now I can open avi files using 32 bit of Photoshop CS5 without any problems (thank goodness!!)
I think I probably didn't install the 32 bit program when I first bought the installation CD, since I thought I didn't need it but never knew it was still required for editing avi files!!
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PSE 12 freezes after the use of certain tools

Hi all,
I've been using PSE 12 for about a year and it's been working great. I recently upgraded to Yosemite on my iMac, and now every time I try to use certain features on PSE (lasso tool, stamp tool), the program freezes and I have to force quit. I have tried restarting several times. Is there anything I can do to fix this problem? I really wouldn't like to have to purchase the program another time just because of a bug.
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Hi All,
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PSE 11 freezes when calculating total media size during a full backup

Like many other users on these boards, I am unable to complete a full backup of a particular catalog on my machine using PSE 11 (or PSE 10 for that matter). I have four catalogs on this machine and three of the four complete the full backup process without any problems. That last, non-cooperating, catalog is much larger (7,389 photographs) than the others, but I do not think that this would pose a problem.
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I found that backing up with other software does not maintain the stacks, versions and albums. These are lost, even if I write the metadata to the files...that only keeps the tags, in my experience. PSE 12 doesn't fix the problem so no need to upgrade unless you want to for other reasons.
I do have a solution that worked for me. There are quite a few steps but worth the effort if it also solves your problem.
The main culpret in my case were "Locked / Read Only" files. Since I did several things simultaneously, I may have had video file issues as well.
Here is what worked for me:
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1. On the Organizer Main Screen click "File" -- "Save Metadata To Files"
B. You can have Adobe find files that it doesn't like by having it search your "Pictures" directory.
1. On the Organizer Main Screen click "File" -- "Get Photos and Videos" -- "By Searching".
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3. Click "Search"
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6. Click the "Reason" header to sort the results.
7. Scroll down to display any errors that Adobe finds.
8. Make note of the "path" and "file name" under the "File" header.
9. Use Windows Explorer to find and fix the issue(s). Look for "Read Only", "Locked", "Archived" or "Hidden" files and change the attribute. I believe that these are part of the problem.
10. Check for non-picture or video files that Adobe can't handle and move or delete the offending files.
Note: I have files with these extentions and they work: AVI, BMP, CR2, GIF, JPG, MTS, MOV, PDF, PNG & TIF.
Note: I had: ZIP, TGA, SHS & PPT files that I moved or deleted. Adobe shouldn't import files it can't handle, but I removed them just to be sure.
11. Try your backup again.
C. If the above doesn't work you can narrow down the issue by trying to back up the database selectively by Photos, Video, Audio, Projects or PDF.
Note: Many people believe that "Video" is the culpret, so I suggest that you rule that out first by removing your Video files from your catalog. This does not delete them from the hard drive. They can be added back into the catalog but there may be some loss of information for Stacks, Versions or Albums so remove Photos from the catalog as a last resort .
1. On the Organizer Main Screen click "File" -- "Manage Catalogs".
2. Click "Current Catalog".
3. Click "Repair" in "Catalog Manager"
4. Click the check box "Reindex Visual Similarity Data".
5. Click "Repair Anyway".
6. When complete, click "Optimize" in "Catalog Manager".
7. Click "Cancel" in "Catalog Manager".
8. On the Organizer Main Screen click "View" -- "Media Types".
9. Uncheck all but the "Video" option.
Note: "Photos", "Audio", "Projects" & "PDF" will be unchecked and you will only see "Video" files displayed.
10. Click "Edit" -- "Select All"
Note: Be cautious during the next few steps.
11. Click "Edit" -- "Delete from Catalog".
12. Caution! - DO NOT click the "Also Delete The Selected Items From The Hard Disk" check box.
Note: You don't want to delete the video files from the hard disk you only want to remove them from the catalog.
13. Click "File" -- "Backup Catalog" and complete the backup to the desired location.
Note: You may have to resolve some missing file(s) issues
Note: Hopefully you now have a backup of all your photos.
14. Assuming that this was successful, you then know that video files are the culprets and have to go digging. You can selectively add them back by type.
15. If not successful, you will have to selectively add (rescan) or remove (as above) the media types until you find the one(s) that created the issue. Remove "Photos" last to avoid information loss.
Good Luck!
Ed
Message was edited by: 205EdMLewis

PSE 6.0 freezes when attempting to access card reader

Also, when I go into Edit/Preferences/card reader, PSE 6.0 will freeze. I tried the repair option on the original DVD but still have same problem. Also, I can access the card reader through other Windows programs.

Are you using Windows XP or Vista? If XP, go to the following location: "C:\Documents and Settings\<user profile name>\Application Data\Adobe\Photoshop Elements\7.0\Organizer" and delete APDPreferences.xml. Launch APD again and see if this solves your problem Please also confirm if there is any Printer/ Scanner software installed on the system. Thanks, Tarun

Freezing, Application Ending while using PSE 12 during editing.

Good afternoon, I'm using PSE 12 and the application keeps on freezing and ending during editing. Just purchased a new MAC laptop that is running Yosemite 10.10. Any advice? Thank you in advance.

CSanchez98
If your program is Photoshop Elements 12, you have posted in the wrong forum. Your thread has somehow been posted in the Adobe Premiere Elements Forum (video editing).
Please repost your thread in the Adobe Photoshop Elements Forum
https://forums.adobe.com/community/photoshop_elements
or wait for a moderator here to see your thread here and move it from here to there.
Much has been written about Photoshop Elements 12 on Mac Yosemite 10.10 and the good people in the Adobe Photoshop Elements Forum should be
able to advise you with the best information possible on this matter.
ATR

PSE 9 Organizer freezes

I just recently installed PSE 9. Every time I get past the Welcome Screen (with the organizer behind it..btw how do you change this option?), the Organizer freezes. I have to click Ctrl>Alt>Delete to get out of it. I have re-installed PSE 9 3 times. This last time,I made sure my anti-virus software was turned off. And, this time, when I restarted & opened PSE 9, my catalog was still there from the previous install. How can that be, if I have uninstalled & reinstalled??
I am getting very frustrated with this problem, I have used the Organizer since it was introduced, & have all my pics tagged, etc. I posted over on the photoshopelementsuser website, but no one seems to be an Organizer expert.
Please help!!

I constantlly have a problem with organizer. And have the same issue that it freezes and then shuts down. I can't have both Edit & Organizer open at the same time. I need help too!!
Vista op system; PSE 9
Thanks to someone who can solve this problem!

PSE would freeze every time I use the brush tool !

Hello guys, my name is Abdulrahman and this is the first time I post so please, take it easy on me. I used photoshop elements and premier 12 for about a year now and everything has been working fine. I haven't actually used PSE for a long time (probably since April) and I opened it 3 days ago trying to use the brush tool, but it would freeze. The cursor would stay as the brush icon no matter where I point it and it would not click anything, I have to force quite the application as it says '(application not responding)" next to it. I looked for help online, I updated PSE as well as my operating system (I work on a Mac by the way), I tried uninstalling and reinstalling the application, and I also tried re-creating the preferences file, however nothing worked. Every other tool works fine, it is probably just the brush tool it has problems working with.

Hi,
We sincerely apologize for the problem that you have been facing while using a trackpad with Photoshop Elements 11 & 12 on Mac OSX 10.10 (Yosemite).
We have been actively working with Apple to resolve this problem as quickly as possible. We're hopeful this will get completely resolved in an upcoming update of Yosemite(MAC 10.10).
In the meanwhile, you have two options to work around this problem:
1. Option1: Use a mouse instead of the trackpad
2. Option2: Install a plug-in which should workaround the problem
Plug-in installation instructions:
1. Close Photoshop Elements
2. Download this zip file to a location you can easily find (e.g. your desktop)
3. Unzip the file, WhiteWindowWorkaround.plugin, and move it to the Plug-In folder:
• For Elements 12 – //Applications/Adobe Photoshop Elements 12/Support Files/Plug-Ins/
• For Elements 11 - //Applications/Adobe Photoshop Elements 11/Support Files/Plug-Ins/
You can verify the plug-in is installed by launching the Photoshop Elements Editor and choosing Help > System Info... Scroll to the bottom of the text in the dialog and look for the plug-in name "WhiteWindowWorkaround.plugin".
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PSE 12 freezing

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