Pse 12 organizer keeps crashing

Pse organizer keeps crashing. I'm on a Mac OS X Mavericks.

First repair and optimize your catalog. If you upgraded to mavericks after installing PSE it's absolutely critical to delete the old preferences before trying to run the program, and to repair permissions after doing that.
If none of those make a difference, it could be the auto analyzer that is at fault. Try step 4 here:
http://barbarabrundage.com/2013/10/31/the-elements-12-auto-analyzer-adobes-evil-undead/

Similar Messages

  • PSE 11 Organizer constantly crashing

    When I use Photoshop Elements 11, the Organizer crashes every time. Furthermore, the pictures I have just edited often do not appear in the Organizer. They show up as broken links, which I have to delete, then reload. I am running it on a PC with Windows Vista, if that makes a difference. Help!

    Possibly a problem with the catalog and since you are seeing broken thumbnails, it might help rebuilding thumbnail cache. Please try-
    1. catalog repair/optimize - launch Organizer keeping Shift key pressed. From the catalog manager dialog which opens up, select your cataog and do repair and then optimize. This should fix the issue. If not,
    2. Please go to %programdata%\adobe\elements organizer\11.0\catalogs\your catalog folder and rename the file thumbs.5.cache to say thumbs.5.cache.old Relaunch Organizer and see if it works
    Thanks
    Andaleeb

  • Elements Organizer keeps crashing

    I recently purchased the Photoshop Elements software via a CD.  I installed it but the Elements Orgnaizer keeps crashing.
    For example, I was just bringing ina ll of my pictures into Organizer, it asked if I wanted to backup the catalogue, which I said yes and went through the steps to download it to two DVDs.  After verifying the first DVD, tit gave me a message "Organizer has stopped working, it will now close."  I did this twice with a fresh DVDF and it did it again.

    Hofilena
    What version of Premiere Elements are you running on Windows 8 (assumed 64 bit)? For now I will assume you are working with Premiere Elements 12.
    Open a new Premiere Elements 12 project to the Expert workspace.
    In the Expert workspace, hold down the Ctrl+Alt+Shift keys altogether as you use the mouse cursor to left click and hold the click on the Organizer Tab at the bottom left of the Expert workspace. With the Ctrl+Alt+Shift keys held down, hold the mouse click for about 15 seconds. At the end of the 15 seconds, release just the mouse click. You should get a pop up with the question
    "Delete the Elements Organizer Settings File?". Click Yes. Now release the hold down on the Ctrl+Alt+Shift keys.
    Once in the Elements Organizer (provided no more crashes), you might want to create a new catalog using File Menu/Manage Catalogs/Catalog Manager.
    This worked for me. Hopefully it will work for you also.
    Looking forward to your results.
    Thanks.
    ATR

  • Premiere Elements 12 Organizer keeps crashing.

    I recently purchased a retail version of Adobe Premiere Elements 12. When trying to access the Organizer, either from the Welcome screen or from the Edit window I receive this error msg. "Elements Organizer has stopped working"., and then the program closes.  I have tried several things suggested by support, including uninstalling and re-installing, downloaded and implimented Adobe Support Adviser, ( no issues found), but nothing seems to work. I am running Windows 7 Home Premium on an x64 based pc laptop, (Lenovo i7 - 2670QM CPU, 2.20 GHz, 220 Mhz), 4 GB RAM).
    I am new to Adobe Elements so don't know what else to try. If anyone can suggest something further to try, PLEASE advise.
    Thank you.

    GranniNoob
    Please follow the path below and delete or disable the Elements Organizer 12 settings file named psa.prf.
    Local Disc C
    Users
    Owner
    AppData
    Roaming
    Adobe
    Elements Organizer
    12.0
    Organizer
    and in the Organizer Folder change the name of the psa.prf from psa.prf to psa.prfOLD to disable it. If you want, you can just delete it instead. After you close out of there and open Premiere Elements 12 again, a new psa.prf file will be generated by the program and hopefully the issue will be gone.
    Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path involved.
    Any clarification needed, please do not hesitate to ask.
    Thanks.
    ATR

  • PSE 11 Organizer keeps telling it is time to back it up and I have just backed it up  Why?!

    I have backup up my Organizer when prompted to do so but it appears to stop before it finishes.  I checked my backup drive and it appears to have enough storage space and I see the "B" files listed from the backup.  Then when I open the Organizer for the next time, I get the reminder to back it up. 

    Try deleting the yahoo email account, and then recreate the account so you are sure all the information is now correct.  I have had email information get corrupted for unknown reasons and found just removing and recreating the account to resolve the issues most of the time.
    Check the ports, incoming and outgoing, on your iDevices to be sure the same are used on the iMac.

  • PSE 12 Organizer always crashing

    Any ideas?  Win 7.  Have plenty of memory and horsepower in the laptop.  Occurs even with other apps closed. 

    First repair and optimize your catalog. If you upgraded to mavericks after installing PSE it's absolutely critical to delete the old preferences before trying to run the program, and to repair permissions after doing that.
    If none of those make a difference, it could be the auto analyzer that is at fault. Try step 4 here:
    http://barbarabrundage.com/2013/10/31/the-elements-12-auto-analyzer-adobes-evil-undead/

  • PE9 Organizer keeps crashing

    I need help. Every time I try to use the Organizer in PE9 it encounters "a problem" and closes the program.
    I'm running PE9 on an antiquated machine (but it works) ...
    ASUS motherboard A7N8X-E Deluxe
    AMD Athlon XP 2200 1.8GHz
    2GB RAM
    Win XP
    12GB free space on HDD
    I also run PE9 on a MacPro laptop without any issue. Unfortunately I want to use the larger screen on my antiquated desktop for photo adjustements.

    Did you have a earlier version of elements before you installed elements 9 ?
    Also when you open elements 9 are you using the desktop shortcut , if so
    after you click on the icon and it brings up the interface were you can
    choose to open the editor or the organizer open the editor and and go
    to edit in top left corner and click on click on it and go to preference and
    click on performance and make sure you have enough memory alloted to run the
    program. Then close the editor and reopen the interface and hold down ctrl +
    alt + shift and left click on the organizer button and see if it comes open.
    It worked for me after many hours of headaches. Thanks

  • PSE 8 keeps crashing in Windows 7, any suggestions ?

    PSE 8 keeps crashing in Windows 7, any suggestions ?

    Hi,
    I would like to know whether organiser or editor crashes ?
    If its organiser then there is something related to Catalog.
    Try these steps :
    1. Goto this location : C:\ProgramData\Adobe\Elements Organizer\Catalogs\  -- (program data is hidden folder by default , you will need to unhide it)
    2. Under this location you will find all the catalogs that were created by you
    3. Choose your default catalog.
    4. In that select and delete all the folders except Breezedata and file with extension .pse8db
    5. Relauch your organiser and then check if its stil crashing.
    Thanks,
    Baljeet

  • PSE 13 organizer consumes all available RAM and crashes

    I have found that I am unable to use PSE13 Organizer for more than a couple of hours without my system becoming unstable. Organizer keeps requesting RAM until it has taken up all available RAM and my virtual memory file has expanded to fill the hard drive it is on. At this point Organizer and most other running programs crash, the system becomes unstable and Windows issues  out of memory warnings. I am at a loss as to what to do about this. Does anyone know if Adobe is planning on fixing this rather major bug?
    I am running Windows 8.1 64 bit on an AMD X6 1090 with 16GB RAM.
    Thanks

    ndgreen a écrit:
    I have found that I am unable to use PSE13 Organizer for more than a couple of hours without my system becoming unstable. Organizer keeps requesting RAM until it has taken up all available RAM and my virtual memory file has expanded to fill the hard drive it is on. At this point Organizer and most other running programs crash, the system becomes unstable and Windows issues  out of memory warnings. I am at a loss as to what to do about this. Does anyone know if Adobe is planning on fixing this rather major bug?
    I am running Windows 8.1 64 bit on an AMD X6 1090 with 16GB RAM.
    Thanks
    That's the first time I see that problem on Elements forums and bug reports.
    Investigating your particular situation will require more info:
    - on your hardware, your preferences (scratch disk)
    - your organizer usage (photos or videos), autoanalyzer and other opened softwares
    - any plugins?
    What happens if you stop and restart the organizer at shorter intervals? Do you see the RAM and virtual memory grow the same way?
    The only remotely similar situation I have met on all Elements versions is the impossibility to delete a large number of files in the same batch. The Organizer slowly fills all the RAM, then issues an error message and rolls back to the situation before the delete command. No crash.

  • PSE 10 organizer crash

    Recently I transferred my 18.000+ PSE 10 catalog to another hard drive. Everything went well but ....
    After importing the first batch of new photo's the organizer suddenly crashed. This never happened before.
    For the last 10 days I have been searching for a solution with no result. Among other options I have removed the Thumb.5.cache file, and removed the psa.prf and status.dat files. Concerning the first option, removing the Thumb.5.cache file, it seemed to work, but after rebuilding the cache file the organizer crashed again.
    I am getting kind of desperate, is there anybody out there who has any idea's?
    Thank you in advance,
    Laurens Swarte
    the Netherlands.

    The solution is in the above.
    Should Adobe read this, they should take note that a virtualized environment does not provide a decent fidelity emulation of multi-core CPU systems.  The ONLY way to test the reliability of an application is on REAL hardware.

  • PSE 12 keeps crashing on my mac

    I just got this Photoshop and it keeps crashing on me! I have only started importing some pictures in and doing basic organizing and the program has probably shut down on me 10 times (just within the last hour--shut down several times when I initially downloaded the disk a week ago too). My mac is only 2 months old so everything should be updated and current. When it crashes, it just tells me that it encountered a problem and is unable to find any other alternatives to get around it! It also seems to be rather slow when I'm navigating through the pictures. Help! I had photoshop 7 for years on a PC and never had problems.

    sorry to say, I've had it (PSE 12) crashing a LOT on my Mac too..... as for the 'slowness'.... I've disabled the 'Revel' feature.... it seems like a great idea, and I signed up for it... and noticed it sitting in the menu bar... trouble is it keeps looking for updates and wanting to 'talk' to the server.... not sure if you have it running or it's actually an issue.... but I suspect it might be.....
    the other thing is the 'Elements Auto Analyser' thingy....
    I started noticing my Mac would wind up slowly and sounded like the hard disc was whizzing excessively...it gets really loud.... even after I quit the program.... I found out, this thing keeps running even after you've quit the program.... as it suggests, it auto analyses your library like an indexing thing.... obviously designed to save you issues in the long run.... trouble is.... look how much memory it hogs from your computer.... it's got almost 3GB of my virtual memory....

  • PSE 13 organizer crash down on MAC OS X Yosemite.

    Any updates or ideas? Editor is working fine.....
    Message:
    Process: Adobe Elements 13 Organizer [604]
    Path: /Applications/Adobe Elements 13 Organizer.app/Contents/MacOS/Adobe Elements 13 Organizer
    Identifier: com.adobe.ElementsOrganizer13
    Version: 13.0 [20140904.m.62073] (13.0.0.0)
    Code Type: X86-64 (Native)
    Parent Process: ??? [1]
    Responsible: Adobe Elements 13 Organizer [604]
    User ID: 501
    Date/Time: 2014-10-21 18:03:09.284 +0200
    OS Version: Mac OS X 10.10 (14A389)
    Report Version: 11
    Time Awake Since Boot: 890 seconds
    Crashed Thread: 14
    Exception Type: EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x00000001d0f96138

    Hi,
    I have a same problem.
    OS- Mac Os 10.9.5
    I recently purchased PSE13, It worked for some day and suddenly started crashing.  I uninstalled, restarted mac and reinstalled PSE but the problem continued.
    I followed  steps given in this forum
    -Go to your username>library>preferences and delete
    - com.adobe.Elements Organizer.13.0.plist
    - then go to Saved Application States (at the same level as preferences) and delete.
    Deleted file
    com.adobe.ElementsOrganizer13.savedState/
    repaired the catalog but still PSE organizer is crashing.
    Did anybody get the solution for this problem? Please help.

  • PSE 8 keeps crashing

    My PSE 8 keeps crashing. I have deleted the prefs and that worked foe awhile but it's doing it again. I was told (from a previous post) that I might need to rebuild my media database. I'm wondering how to do that. Do I also need to delete any custom brushes/patterns that I have installed before I do this? It seems like they are the ones who started all this
    Thanks

    Navigate to the following location
    C:\ProgramData\Adobe\Photoshop Elements\8.0\Locale\en_us
    Then delete the file:
    mediaDatabase.db3
    Re-start the Editor and it should rebuild the content.
    You may want to keep copies of any custom downloads for future use.

  • Constant pse 9 organizer crash on mac

    Hello,
    I am on a MacBook Pro Core 2 Duo and Organizer constantly crashes immediately upon opening.
    A few days ago I had posted this problem with a trial version of pse 9 and meanwhile despite the problem purchased the software hoping it was only a bug of the trial version - but it is not. I had deinstalled the trial version including the prefs using Adobe's deinstaller program before reinstalling the purchased version. Today I also updated to OSX 10.6.5 but that does not make a difference either.
    Pse 9 itself works fine, it's just the Organizer that refuses to perform.
    As this problem occurs on my iMac i5 as well I find it hard to believe that I should be the only one with this experience. Anybody with a clue?
    Thanks beforehand!

    Update:
    Unfortunately I was too fast with my last message and the problem is only solved on my MacBook Pro, not on my iMac.
    Barbara, where exactly is this plist file you mentioned? I found and deleted ElementScenario.plist in the folder
    Macintosh HD/library/application support/Adobe/Elements Organizer/9.0/
    This also contained a file named UUID.plist which I also deleted and I then have to select the language when restarting.
    One more detail: Organizer upon launching shows a message saying (in German, I'm translating): "Since last start new files have been downloaded and will now be included in the catalogue. Do you wish them to be displayed in the media browser?" You can only chose yes or nor and either way the following import scheme seems to cause the crash. How do I avoid this?
    Thanks!
    Am 11.11.2010 um 19:00 schrieb Barbara B.:
    Have you deleted the organizer plists? com.adobe.Elements Organizer.9.0.plist
    >

  • Premiere elements 12 organizer keep on crashing

    Why does the elements 12 organizer keep on crashing during the import of mts files? Does anybody have the same problem?
    Adobe does not really seem to be interested in helping, since they outsource everything to forums!!

    From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
    •What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
    •Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
    •What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
    •If you are getting error message(s), what is the full text of the error message(s)?
    •What were you doing when the problem occurred?
    •What other software are you running?
    •Tell us about your computer hardware. How much RAM is installed?  How much free space is on your system (C:) drive?
    •Has this ever worked before?  If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.?  Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
    And some other questions...
    •What are you editing, and does your video have a red line over it BEFORE you do any work?
    •Have you viewed the tutorial links at http://forums.adobe.com/thread/1275830 page?
    •Which version of Quicktime do you have installed?
    What is your exact brand/model graphics adapter (ATI or nVidia or ???)
    What is your exact graphics adapter driver version?
    Have you gone to the vendor web site to check for a newer driver?
    For Windows, do NOT rely on Windows Update to have current driver information
    -you need to go direct to the vendor web site and check updates for yourself
    ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
    nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

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